TeamViewer Web
teamviewer.com
Remote support like never beforeEverything you need on one platform. Discover a seamless and secure experience with the all-new TeamViewer.
Atera
atera.com
Atera’s AI-powered IT management platform enables enterprise IT teams and Managed Service Providers (MSPs) to achieve operational excellence across their organization, at any scale. Manage your entire IT operations—from remote monitoring and management (RMM), helpdesk, and ticketing to patching and automation—in a single intuitive dashboard. Streamline your operations, get real-time oversight of your IT, and boost everyday productivity across your organization. Customize your IT environment end-to-end with dozens of curated best-in-class solutions for security, backup and recovery, network monitoring, and more. Discover how AI can help you create unparalleled IT efficiency.
Zoho Assist
zoho.com
Run your entire business with Zoho's suite of online productivity tools and SaaS applications. Over 50 million users trust us worldwide.Try our Forever Free Plan!
Getscreen.me
getscreen.me
Getscreen.me is a cloud-based web service for remote desktop connection in web. Cloud-based software for administration, technical support and remote work. You can get access to any Windows, macOS, Linux and Android devices. Remote access for a two clicks! All service plans offer two-factor authorization in the personal account via e-mail, Telegram and Google Authenticator. Availibable session recordings and connection history. Its solution is primarily focused on professional use: - Enterprise and home network administration - Set up of technical support - Remote office - No need to install a client - Easy integrations It is also a great solution for personal purposes: - Share access to your desktop - Connect to your friend’s desktop - Create teams - View session recordings and connection history
Helpwise
helpwise.io
Retaining customers is as important as acquiring new ones. Loyal customers generate more revenue and bring you referrals at zero cost. Providing good customer service is an integral part of customer retention. With Helpwise, managing customer service is easy. 1. Setup your customer service center literally in minutes. 2. Communicate with customers across all channels and collaborate with your team. 3. Establish accountability with no more shared passwords. 4. Setup self-service and automation. 5. Get actionable insights on improving team productivity and customer satisfaction. Helpwise integrates with Email (think support@, sales@, careers@ etc.), Live Chat, Whatsapp, SMS, Social Media and more. Get started with Helpwise, a customer service solution that drives revenue for your business.
Cisco
cisco.com
Cisco Spaces is a cloud platform that connects people & things with spaces to transform buildings into smart spaces. Using the power of Cisco devices as sensors (Catalyst, Meraki, Webex) and the Spaces ecosystem, the platform aims to make buildings safe, smart, sustainable, and seamless. Cisco Spaces harnesses the power of Cisco hardware and sensors (Catalyst, Meraki, Webex) making buildings safe, smart and sustainable with seamless people experiences.
Splashtop
splashtop.com
Splashtop is a family of remote-desktop software and remote support software, developed by Splashtop Inc. Splashtop enables users to remotely access or remotely support computers from desktop and mobile devices. Splashtop enables remote computer access for businesses, IT support and help desks, MSPs, and educational institutions.
JumpCloud
jumpcloud.com
JumpCloud is a U.S.-based enterprise software company headquartered in Denver, Colorado. The company was formally launched in 2013 at TechCrunch Disrupt Battlefield as an automated server management tool. JumpCloud’s cloud based directory platform is used to securely manage users identity, devices, and access.
Datto
datto.com
As a leading global provider of security and cloud-based software solutions purpose-built for MSPs, Datto, a Kaseya company, believes there is no limit to what SMBs can achieve with the right technology. Datto’s proven Unified Continuity, Networking, and Business Management solutions drive cyber resilience, efficiency, and growth for MSPs. Delivered via an integrated platform, Datto’s solutions help its global ecosystem of MSP partners serve over one million businesses around the world. From proactive dynamic detection and prevention to fast, flexible recovery from cyber incidents, Datto’s solutions defend against costly downtime and data loss in servers, virtual machines, cloud applications, or anywhere data resides.
No-IP
noip.com
Dynamic IP address got you down? Create an easy to remember hostname and never lose your connection again. No-IP Remote Access to remote access the computer, DVR, webcam, security camera or any internet connected device. Without worrying about monthly hostname confirmations.
Citrix Cloud
citrix.com
Citrix is a leading provider of secure, scalable IT solutions that empower organizations to optimize their digital workspaces. The Citrix platform offers a range of services, including app and desktop virtualization, endpoint management, and secure access solutions, designed to enhance productivity and streamline IT management. With a focus on supporting hybrid workforces, Citrix enables businesses to deliver critical applications and data securely on any device, while simplifying device management and enhancing user experience. The platform also emphasizes security through zero trust access and observability, helping organizations protect sensitive information and ensure compliance. Citrix serves various industries, including healthcare, financial services, government, and education, providing tailored solutions to meet specific business needs. Through innovation and collaboration, Citrix continues to drive advancements in cloud-based and on-premises IT environments.
Atlassian
atlassian.com
We're a team of 7000+ Atlassians supporting an international group of 250,000+ customers. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned.
RealVNC
realvnc.com
RealVNC is a leading provider of remote access solutions, helping some of the biggest companies in the world connect people through devices. As the company that pioneered the VNC internet protocol that is now the standard across the industry, RealVNC is at the forefront of its evolution, with software in over 1 billion devices worldwide. Today, RealVNC® is a multi-award winning SaaS business, with technology in over 90,000 enterprise organizations across all industries. RealVNC's secure remote access software, VNC Connect, is trusted by industry heavyweights, including world-leading organizations such as Google, NASA and Intel.
Syncro
syncromsp.com
The Modern MSP Platform that Makes You More Money. Combined RMM and PSA Platform including Invoicing, Credit Card Payments, Help Desk, Customer Management, Automation, Scripting, Remote Access, Email Marketing and more. Syncro is the integrated business platform for running a profitable MSP. Enjoy PSA, RMM and remote access in one affordable package.
ScreenConnect
screenconnect.com
ConnectWise ScreenConnect, previously ConnectWise Control, is a self-hosted remote desktop software application. It was originally developed by Elsinore Technologies in 2008 under the name ScreenConnect, and is now owned by ConnectWise Inc. The product is available as a cloud hosted Software as a Service (SaaS) or self-hosted server application that permits the primary user to host the software on their own servers, PC, virtual machine (VM), or virtual private server (VPS). Once installed, the central web application can be made visible inside and outside of the local area network (LAN). ConnectWise ScreenConnect has a proprietary protocol and exposes an open architecture structure that can be utilized by users to implement custom plugins, scripting, or various integrations. Most commonly expected features for a product in this arena are present. Examples include reboot and reconnect, drag and drop file transfer, screen recording, safe mode support, multiple monitor, command line access, wake-on-LAN, VoIP, chat, and a custom toolbox for quick deployment of support tools. In addition to features that facilitate communication, ConnectWise ScreenConnect also offers complete control over branding and customization of the product design, logo, color scheme, icons, text strings, and localization.
SolarWinds
solarwinds.com
The Help Desk Essentials Pack is the combination of Solarwinds® Web Help Desk and Dameware Remote Support. They integrate to save you time by automating and simplifying help desk and IT remote support tasks. Key features: * Centralized ticketing and incident management * IT asset management (ITAM) with automated discovery and centralized inventory * Built-in knowledge base for self-service * IT change management and customizable approval workflows * Reporting, SLA alerts, and customer surveys * Remote control Windows®, Mac OS® X and Linux® systems * Built-in tools for system monitoring, event log viewing, and network diagnostics without initiating a full remote session * Remote access to support end-users outside the firewall
Pulseway
pulseway.com
Pulseway is the easiest way to remotely monitor and control IT systems from any smartphone or tablet enabling busy IT admins to fix issues on-the-go and be more productive. The solution was launched at the end of 2010 and it has over 275,000 IT users around the world. Pulseway Enterprise Server is used by large enterprises including DELL, Louis Vuitton, Northwestern University, Conde Nast and British Columbia Institute of Technology.
Electric
electric.ai
Electric makes IT easy for SMBs. Quickly get set up in our IT management platform where you can remotely secure your employees' devices with device lock and unlock, or deploy the latest security updates with the push of a button. Easily onboard or offboard employees in the Electric platform and get more device options in our hardware lab, where you'll get faster and more reliable shipping. Other offerings Electric's tool includes are device inventory, procurement and provisioning, application management, and free and fast IT support from our AI-powered IT assistant and resources on the support center. Upgrade to connect to your HRIS and easily add employees. Premier offerings include IT service desk support and traditional MSP support such as real-time issue resolution, cloud migration, managed networks, IT infrastructure, data backup and recovery, and strategic IT projects. Electric is an Apple Authorized Reseller and a Microsoft Partner. Try our IT management system for free today!
Surfly
surfly.com
Surfly provides co-browsing and collaboration technology that lets you upgrade any conversation, from any channel, seamlessly, and support customers as if you are sitting side-by-side. Your customer simply clicks a link, or button, and their co-browsing session instantly begins in their browser window, and you see what they see. With Surfly there is no software to download and no code to add to your website. Surfly’s technology provides a smooth and fast experience, with no loss of quality, even when co-browsing websites with audio and video. Surfly can also be easily customised to fit any customer experience flow. You can launch co-browsing sessions directly from your website and even customize the flow in such a way that it perfectly matches your website’s look and feel. With our fully documented API, you can quickly integrate Surfly into other chat solutions, CRM systems, and call center platforms. Surfly’s key features include: - Document sharing - Video chat - Control switching - Field masking - Action logs - Behaviour control - Customisable UI - Security and privacy compliance - Single sign on
NinjaOne
ninjaone.com
NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers. The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. The company seamlessly integrates with a wide range of IT and security technologies. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support.
Check Point
checkpoint.com
Check Point Software is a leading provider of cybersecurity solutions, offering a comprehensive platform designed to protect organizations from a wide range of cyber threats. Their products include advanced network security, cloud security, endpoint security, and security management solutions, all powered by artificial intelligence. The Check Point Infinity architecture delivers unified security across networks, cloud environments, and workspaces, ensuring proactive threat prevention and real-time response capabilities. With a strong focus on innovation, Check Point aims to safeguard enterprises against evolving threats while simplifying security management. The platform also offers tailored solutions for various industries, including finance, healthcare, and education, and provides extensive resources such as training, incident response, and risk assessment services.
XMReality
xmreality.com
XMReality provides a remote visual assistance solution built for your enterprise, always fully secure and customizable to align with your brand. Enhanced by augmented reality and designed for ease of use, XMReality is powerful enough to make remote problem-solving faster than ever before and still simple enough to have anyone in your organization use it. With zero implementation time, you can get started immediately. XMReality AB (publ) is a market leader in remote visual assistance, and our solution is used globally in more than 60 countries. Nestlé, Electrolux Professional, Sidel, Heineken, and Nibe are examples of more than 150 customers. XMReality is based in Sweden and the U.S. and is listed on the Nasdaq First North Growth Market (ticker: XMR).
Devolutions
devolutions.com
Devolutions is a leading provider of remote connections, network accesses, passwords and credential management tools for sysadmins and IT pros. Founded in 2010, Devolutions helps IT departments become more efficient by delivering professional, low cost, easy-to-use management tools backed by a world-class support team. Devolutions is a privately owned company located in Montreal, Canada.
Kaseya
kaseya.com
Kaseya VSA is an integrated IT systems management platform that can be leveraged seamlessly across IT disciplines to streamline and automate your IT services. Kaseya VSA integrates key management capabilities into a single platform. Kaseya VSA gives your IT Team the ability to automate hundreds of tasks and workflows; manage any device, anywhere, at anytime; and protects every endpoint with enhanced threat detection, automated patch management, and more. VSA capabilities include: Remote Monitoring & Control, Patch Management, Network Monitoring, AV/AM, Process Automation, Backup and more.
EasyVista
easyvista.com
EasyVista is a leading IT software provider delivering comprehensive IT solutions, including service management, remote support, IT monitoring, and self-healing technologies. They empower companies to embrace a customer-focused, proactive, and predictive approach to IT service, support, and operations. EasyVista is dedicated to understanding and exceeding customer expectations, ensuring seamless and superior IT experiences. Today, EasyVista supports more than 3,000 companies worldwide in accelerating digital transformation, enhancing employee productivity, reducing operating costs, and boosting satisfaction for both employees and customers across various industries, including financial services, healthcare, education, and manufacturing.
Barracuda
barracuda.com
Barracuda is a global leader in cybersecurity solutions, focusing on protecting organizations from a wide range of cyber threats. Key Features: * Comprehensive Cybersecurity Platform: Barracuda provides integrated protection for email, applications, networks, and data, ensuring a robust defense against modern threats. * Email Protection: Safeguards against spam, phishing, malware, and advanced threats, with specific solutions for Microsoft 365. * Application Protection: Offers web application and API security, including DDoS protection and bot mitigation. * Network Protection: Delivers secure access and advanced network security features, including Secure SD-WAN and Zero Trust Access. * Data Protection: Ensures data integrity with solutions for backup, encryption, and compliance.
Heimdal
heimdalsecurity.com
Heimdal® is a fast-growing cybersecurity company focused on continuous technological innovation. Since its establishment in 2014 in Copenhagen, based on the winning idea of CTF World Champions, Heimdal has experienced spectacular growth by proactively building products that anticipate threatscape trends. The company offers a multi-layered security suite that combines threat prevention, patch and asset management, endpoint rights management, and antivirus and mail security, which together secure customers against cyberattacks and keep critical information and intellectual property safe. Heimdal has been recognized as a thought leader in the industry and has won multiple international awards for its solutions and educational content creation. The Heimdal line of products currently consists of 10 products and 2 services. The former category encompasses Threat Prevention Endpoint, Threat Prevention Network, Patch & Asset Management, Privileged Access Management, Application Control, Next-Gen Endpoint Antivirus, Ransomware Encryption Protection, Email Security, Email Fraud Prevention, and Remote Desktop. The latter is represented by Endpoint Detection & Response, as well as eXtended Detection & Response, or EDR and XDR for short. Currently, Heimdal’s cybersecurity solutions are deployed in more than 45 countries and supported regionally from offices in over 15 countries, by more than 175 highly qualified specialists. Heimdal is ISAE 3000 certified and secures more than 2 million endpoints for over 10,000 companies. The company supports its partners without concessions on the basis of predictability and scalability, with a common goal to create a sustainable ecosystem and a strategic partnership.
Glance
glance.cx
Glance makes it easy to provide personal, human-to-human customer experience in digital environments. Glance's in-the-moment web and mobile cobrowse, screen share, and video solutions increase customer satisfaction, ensure brand loyalty, and drive revenue. The world’s largest enterprises trust Glance to empower their customer-facing teams and deliver frictionless, at-the-exact-right-moment customer consultation. With integrations with Salesforce, Twilio, Genesys, ServiceNow, and more, Glance fits seamlessly into even the most sophisticated CRM-CX tech stack.
Help Lightning
helplightning.com
Help Lightning is a B2B software as a service (SaaS) company specializing in remote assistance. It provides next generation video collaboration services that enable a company’s experts to work virtually side-by-side with anyone needing help, anywhere in the world. The company’s cloud-based solution applies augmented reality features, including the merging of two video streams and the use of 3D annotation to improve real-time communications and solve difficult problems. Help Lightning is used for the installation, inspection, training, servicing, and repair of complex equipment and products. With Help Lightning, customers see immediate performance improvements including an increase in first-time fix rates, fewer truck rolls, expanded workforce capacity, and an increase in end customer satisfaction while enhancing service revenue and margin.
Avica Remote Desktop
avica.com
Avica is dedicated to offering simple, secure and seamless remote access to computers and mobile phones. Whether you're working from home, IT support, or a student studying remotely, Avica's remote desktop software makes the connection possible. Key Features: -Cross-platform support – computers and mobile phones -Multi-to-multi monitor -Remote reboot and shutdown -Intuitive touch and control gestures -Sound transmission in real-time -Industry-acknowledged security: AES-256 encryption -Blank screen: show only a black screen on the remote desktop to protect your privacy
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