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- Manage multiple Molin AI accounts and switch between them without logging out.
For online retailers that need to answer shoppers’ questions and reduce repetitive support work, Molin AI provides an AI assistant for store websites. It uses store information to respond to questions about products and policies, recommend items, and look up order details and tracking links. It can also collect contact details from prospective customers, while a human agent can take over a chat when needed. Molin connects with ecommerce platforms including Shopify, Shoprenter, UNAS, and Shoper, and supports customer conversations in more than 90 languages. It may suit merchants looking for a no-code way to offer product guidance and routine customer support through an online store chat.
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