Deskpro
deskpro.com
Deskpro creates helpdesk software that provides exceptional support experiences for businesses across the globe, with the freedom to host your helpdesk in the Cloud or On-Premise. Founded in 2001, Deskpro has enabled thousands of companies to streamline their customer service operations and improve response times, resulting in a better customer experience. Deskpro's helpdesk software includes email, live chat, phone, and social media ticketing alongside a self-service knowledge base. You can also use analytics and reporting tools that allow businesses to monitor performance and make data-driven decisions. Deskpro is designed to improve communication between businesses and end-users to deliver a superior customer service experience. Join thousands of companies who choose to transform their support, including Sony, Apple, Microsoft, Vodafone, Aon, Intel, P&G, Airbus, and more.
Marsello
marsello.com
Marsello is your complete marketing solution that has everything you need to build profitable customer relationships. Loyalty, email, SMS, marketing automation, social scheduling, reviews, customer feedback and more. Connect your POS and eCommerce data to track sales against marketing efforts, all in one dashboard.
Springbot
springbot.com
Springbot is the ultimate all-in-one solution for small eCommerce businesses. Our platform simplifies your marketing efforts: helping you focus on site traffic, engage with shoppers, and measure revenue throughout the entire funnel. With pre-made templates, easy drag-and-drop editors, and automated features, you can effortlessly optimize your marketing strategy. Experience the power of Springbot today and watch your eCommerce business thrive.
Stonly
stonly.com
Stonly is the modern knowledge platform for customer service. We help companies drive fast, accurate resolutions with step-by-step guides, decision trees, AI answers, automations, walkthroughs, checklists, and knowledge bases for agents and customers. Unlike other knowledge platforms, Stonly’s knowledge is interactive (instead of static) and delivered when and where people need it. That means it gets used much more often and can handle every case that comes its way. Use AI to leverage your knowledge to respond to each request with the ideal solution—be it an easy answer or in-depth guidance. You can control the answers and handle every question well, even the most critical and complex ones. Easily create great knowledge content and keep it up to date and accurate. We’ll give you the tools to collect feedback, measure, and improve the impact of knowledge on your business. Integrate with all of your tools and processes, including Zendesk, Salesforce Service Cloud, Freshworks, HubSpot, and more.
Maropost
maropost.com
Maropost simplifies customer engagement with a unified email marketing platform that connects companies with their customers at every step of their journey. Providing a single customer view, Maropost creates personalized experiences across any channel for better engagement and higher conversion. Pairing white-glove service with industry-leading technology, Maropost makes customer engagement easy.
DialShree
webrtc.elisiontec.com
DialShree is a popular call centre solution that supports unified communication channels. It has a wide array of features. It is renowned for its 99.99% of SLA uptime. It is a highly scalable, robust, secure, and feature-rich solution, which is perfect to use for all scaled businesses and call centers. DialShree's VoIP and telephony experts have implemented 900+ Omnichannel Communication Solutions across 10+ industries. BPO, KPO, Corporate Companies, Collection Agencies, Businesses, Telemarketing Companies, Call Centers, Banking, Healthcare, eCommerce, Automotive, Government
CodeNOW
codenow.com
CodeNOW is a ready-to-use platform that aids in the streamlining of software development across various cloud environments. By providing a cohesive blend of pre-configured open-source tools, CodeNOW manages all aspects of the software development process. This allows your development teams to concentrate on building functional components for your business, instead of spending time on managing and automating cloud infrastructures. CodeNOW provides robust pre-set roles and permissions that help manage your development teams, which can be local or remote. You have the freedom to deploy on public cloud platforms or your own internal servers using platforms like VMWare Tanzu or Azure Stack Hub. CodeNOW is particularly suitable for software built on microservice or event-driven architectures. These architectures enable independent teams to rapidly iterate and deliver value to your business. You can harness the power of Kubernetes without the need to manage its complexities. CodeNOW takes care of the cloud automation while your developers focus on coding. Our expert team will guide you through upgrading your Kubernetes clusters according to your business needs. In essence, CodeNOW allows you to scale your software development confidently and effectively!
ThriveDesk
thrivedesk.com
Customer service software for people who care, from people who care. With ThriveDesk, effortlessly manage all your customer support requests in a single place so you can focus on driving business growth.
Bevatel
bevatel.com
The best cloud call center company in Saudi Arabia is always striving to provide call center services and customer service solutions with the highest possible quality and at the lowest costs in the Kingdom. Managers of modern cloud call centers are always keen to use call center services, customer service systems and call centers that help them achieve their goals, provide better service and technical support to customers, and communicate with them in a faster and more professional way. Bevatel is considered the best Saudi company that provides call center services and solutions, customer service and technical support for many reasons that are unique to Bevatel and many of the advantages it provides to institutions and commercial activities. The best cloud call center company in Saudi Arabia is always striving to provide call center services and customer service solutions with the highest possible quality and at the lowest costs in the Kingdom. Managers of modern cloud call centers are always keen to use call center services, customer service systems and call centers that help them achieve their goals, provide better service and technical support to customers, and communicate with them in a faster and more professional way. Bevatel is considered the best Saudi company that provides call center services and solutions, customer service and technical support for many reasons that are unique to Bevatel and many of the advantages it provides to institutions and commercial activities. During the following paragraphs, we will learn in detail about the best call center system and why Bevatel is the best call center solutions and services company, let's go.
OnCustomer
oncustomer.asia
OnCustomer is the leading omnichannel communication platform in Vietnam. OnCustomer is more than a live chat tool. It is a platform where corporates connect with their customers using personalized content and extensive communication channels. OnCustomer is conducive to increasing real-time conversion rate, fostering revenue growth, and improving customer retention and loyalty.
NovoChat
novochat.co
NovoChat is an omni-channel chat platform that allows businesses to communicate with customers via WhatsApp, Telegram, Messenger and LINE.
Gridlex
gridlex.com
Gridlex's "Ultra Customizable All-In-One App Builder" offers a comprehensive solution for businesses seeking tailored operational efficiency. With standard apps including CRM, Customer Service, Help Desk Ticketing, and Master Data Management, Gridlex allows for extensive customization across fields, forms, UX, reports, and integrations to fit the unique needs of any organization. The platform stands out for its ability to consolidate various business functions into a single, cost-effective package, supported by a highly responsive customer success team to ensure seamless implementation and operation. This makes Gridlex an ideal choice for companies looking to streamline their processes and enhance service delivery through a customizable and integrated software environment. Product Description: >>ULTRA CUSTOMIZABLE APP BUILDER: * Custom Models: Develop database-like structures that can interlink with other models and fields for enhanced data management. * Custom Apps: Build applications that are uniquely suited to your business processes and requirements. * Custom UX: Create a user experience that is intuitive and bespoke to your organizational workflow. * Custom Forms: Design forms that align with your operational processes and user needs. * Custom Fields: Tailor data fields to match the unique data capture requirements of your business. * Custom Reports: Generate reports that are specifically aligned with your business metrics and analysis needs. * Custom Integration: Seamlessly integrate with other systems and applications to create a unified operational ecosystem. * Customization Support: Access dedicated support for tailoring the platform to meet your specific business needs. * Single Sign On (SSO) Integration: Simplify user access with a single authentication point across all applications. * Data Migration and Loading: Efficiently transfer and organize existing data into the Gridlex system for immediate usability. >>APP SUITE: * CRM: Manage customer relationships effectively with a comprehensive suite of CRM features. * Shared Inbox: Centralize communication channels to streamline correspondence and enhance collaboration. * Customer Service, Help Desk, and Ticketing: Deliver superior customer support through integrated service and ticket management systems. * IT Service Management (ITSM): Optimize IT services with tools designed for efficient ITSM processes. * Master Data Management: Consolidate and manage your organization's critical data for improved decision-making and operational efficiency.
Hiver
hiverhq.com
Hiver is a powerful communication and collaboration platform that helps organizations using Google Workspace engage meaningfully with their customers, employees, and vendors. Teams using Hiver can efficiently manage multichannel communication, provide self-service, automate grunt work, integrate with their favourite apps, ensure SLA compliance, and gain real-time performance insights to drive better business outcomes. Without leaving Gmail, ever. Hiver's ease of use, zero learning curve, world-class security & compliance, and 24x7 top-rated support make it the trusted software for 2000+ companies worldwide. Flexport, Pluralsight, Harvard University, Appsflyer, Oxford Business Group, and Upwork, among others, are powered by Hiver.
WorkHub
workhub.ai
WorkHub is an AI-powered team success platform that offers collaboration tools for remote teams to enable hybrid work, increase engagement, productivity, and employee morale. The platform is designed to meet all needs of connectivity, collaboration, and celebration with a single platform. It offers affordable conferencing, tickets, recognition, and rewards at 1/5th the price of other platforms. It also provides universal connectivity for internal and external team members with hassle-free audio/video conferencing and messaging features. Additionally, it has a ticketing system for managing team tasks and customer queries from a single place, with shared mailbox integration for offering seamless customer experience. WorkHub is an affordable solution for teams looking to increase efficiency and connectivity in the hybrid workplace.
ValueText
valuetext.io
Valuetext: A Premier Salesforce partner company offers SMS App for Salesforce, Integrate WhatsApp With Salesforce, salesforce bulk text messaging and salesforce SMS gateway at an affordable price at just starting from $7.
Clientbook
clientbook.com
Clientbook Retail is a mobile app to facilitate easy clienteling by high-ticket retail sales associates. By using Clientbook, retailers gain visibility and control over the customer experience, resulting in more store visits, better sales conversion rates, and higher average dollar sales. To learn more about how Clientbook can help your brick and mortar store, request a demo today.
Betwext
betwext.com
Text message and sms marketing is the next evolution of the smart phone. It gives business owners and consumers a one to one connection. Text marketing
txtsignal
txtsignal.com
Simple and powerful SMS marketing and bulk SMS technology for businesses and organizations.
Switchbird
switchbird.com
Engage every caller, Googler and site visitor with messages. Trigger automated "messaging funnels". One easy, private-labeled app to share and manage it all.
Mobile Text Alerts
mobile-text-alerts.com
Mobile Text Alerts allows you to send mass texts to your customers & employees with no hassle. ** Sending Messages • Create, schedule, and send SMS and MMS campaigns • Add images right from your Camera Roll • Choose contact groups or lists to send to ** Automating Messages • Set up automated replies to immediately respond to common questions • Create drip campaigns to keep your audience engaged • Schedule important texts in advance ** Managing Contacts • Add keywords users can text to subscribe to your messages • Manage your list of subscribers and add contacts • Build new audiences within your lists ** Understanding Performance • Use our reporting tool to see how your messages are performing • Visualize click-through rates, subscriber growth and number of messages sent Who Uses Mobile Text Alerts? • Business owners trying to drives sales, revenue, and traffic • Companies needing to communicate with employees on important updates • Organizations providing updates and information to members • & many more!
DialMyCalls
dialmycalls.com
DialMyCalls is a mass notification tool used by tens of thousands of organizations, schools, and businesses to notify a group of people by phone and SMS in seconds. Used by over 25,000 organizations around the US and Canada, the DialMyCalls mass notification system allows you to send a notification via phone call, text message, and email within seconds. It is used by everyone from Fortune 100 companies to schools, churches, staffing companies, non-profits, and much more. Whether you need to send out emergency notifications or general informational messages, DialMyCalls can send over 10,000 messages per minute, ensuring you reach everyone instantly. No hardware or software is required. Access your account from any computer or mobile device connected to the internet. It also has a mobile app you can use to trigger broadcasts, as well as a toll-free dial-in line in case you can't get online and need to get a message out!
Calltouch
calltouch.ru
Calltouch is an omnichannel marketing platform. We help to engage, convert and analyze your clients. Calltouch provides a call tracking service that gives all the information on the ads efficiency. Due to call tracking service you can divide all the ads to those that drive sales and to those that spend the budget. Call tracking helps to evaluate the channels and ads that are worth scaling and the others that are to be disabled. Prices starting at $60.00 per month Standart - End-to-end analytics for SME - Dynamic and static call tracking Calls journal Calls tagging - Keyword specification - Website goals and orders tracking - Detailed reports, sales funnel and ROI - Ad platforms and CRM systems integration - Full customers support
Closum
closum.com
Digital Marketing and Communications Platform. We help you communicate with your audience in a segmented and personalized way — at scale. Capture new contacts through Landing Pages and Pop-ups with customizable forms, and promote your business through Newsletters or bulk SMS campaigns.
SmartSender
smartsender.io
Forget synchronization nightmares * Customer Data Centralized and Actionable * Behavioral Audience Segmentation Send only hyper-personalized messages * Conditional Content * Personalized Placeholders * Dynamic 1-to-1 Content * Personalization based on personal data and behavior Easily & customizable automations * We have drag-and-drop builders for creating stunning templates and ready-to-use trigger scenarios for your * Email, SMS, Push, Telegram * Transactional messages * Promotional campaigns * Drip Campaigns * 360 Automation Timely + targeted + personalized communication * Behavior triggers * Personalization & localization * Delivery by time zone * Custom tagging & segmentation * Dynamic content * AB & multivariate testing
Critical Impact
criticalimpact.com
Applying Critical Impact’s innovative email marketing technology, it’s simple for Marketers to deliver dynamic newsletters, targeted marketing messages, surveys, and text messages (SMS) that make a great impact and garner even greater results.
Upsellit
us.upsellit.com
UpSellit provides managed conversion optimization that helps the internet's biggest brands boost sales, capture new-to-file leads, stop abandonment, and increase new customer acquisition. In-house creative and development teams perfectly align UpSellit's technologies at targeted stages of the conversion funnel, serving as an extension of your marketing team. UpSellit's flexible pricing models lends itself to meet the needs of any businesses and allows retailers of all sizes to see the true impact conversion rate optimization. UpSellit's suite of manages services includes: - Email Remarketing - Incentivized Strategies - SMS Campaigns - Value-Driven Strategies - Cart Rebuilder Technology - Control Groups - Advanced AB Tests - Behavioral Parsing - Anti-False Safeguards
Sonar
sendsonar.com
Texting has opened up new possibilities for how sales and marketing teams can build meaningful relationships with prospects and customers. Qualifying leads, converting prospects, and engaging with customers can be challenging. Introducing, Marchex Sonar, the intelligent text messaging platform built for business. Utilize the power of AI to automate initial communication, follow-ups, scheduling, drip campaigns, and more. With one of the highest rated user interfaces and user experiences, Sonar offers the best suite of functionality for sales and marketing teams on the channels customers prefer. Dozens of integrations enable you to seamlessly connect with your customers through your CRM or tech stack. Convert more leads, engage more effectively, and drive more revenue with Marchex Sonar.
Locobuzz
locobuzz.com
Locobuzz is an award winning social media analytics and engagement platform, which can be effectively deployed to listen and respond to online buzz created by the brand and assess effectiveness of a given marketing campaign. Locobuzz not only helps in 'Listening' to social media but also 'Engaging' with users on personalised basis using inbuilt CRM features. Powerful bucketing of data generates insights and provides actionable data. We contrive a one stop digital intelligence hub for your brand. This eases the efforts taken to drive your digital strategy and brand identity with structured and powerful analytics & visualizations, free from the excess of complex social data. We help you with Real Time Experience, Thought Leadership & Crisis Management. Locobuzz also, enables businesses to leverage from the power of machine learning and NLP for creating an interactive experience using multilingual chatbots. We believe that the potential of conversational commerce can refine productivity by incorporating human intelligence into machine by means of AI.
Rising Cloud
risingcloud.com
Discover dynamic, elastic servers and AI-augmentation for developers. With Rising Cloud, you only pay for what you use. Our AI elastically scales and retracts as needed to provide you industry-best cost savings. Use our cost savings calculator to see how much you save using predictive analytics to
PlusClouds
plusclouds.com
Cloud-based infrastructure provider that enables you to quickly build, test, develop, remotely manage and scale high-traffic sites such as enterprise infrastructures and e-commerce
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