Fullview membolehkan pasukan sokongan berkongsi dan mengawal skrin web tanpa muat turun untuk menyelesaikan masalah, merakam sesi, melihat log peranti dan menganalisis data dengan bantuan AI.
Experience seamless, zero-download co-browsing built for modern customer support teams. Fullview enhances phone support and cuts resolution times with easy web screen control and sharing.
Key Fullview benefits:
- Cut resolution time by leading customers directly on-screen with top-tier co-browsing
- Quickly identify bugs and issues by recording and analyzing user sessions
- Troubleshoot effortlessly with console logs, error data, and device details
- Leverage AI for insights like sentiment analysis and call summaries
Fullview integrates with tools like Intercom, Zendesk, and Salesforce for direct co-browsing from support tickets.
Trusted by fast-growing companies and Fortune 500s.
Other features:
- No-download co-browsing with chat, screen sharing, and annotation tools
- Schedule cobrowsing calls for later
- Inbound cobrowsing feature (users can request you start a session with them)
- Automatic detection of user frustration signals (like rage clicks)
- AI-generated transcripts and summaries
- Customizable privacy controls
Penafian: WebCatalog tidak berafiliasi, berkaitan, diberi kuasa, disokong oleh atau dalam apa-apa cara berkaitan secara rasmi dengan Fullview. Semua nama produk, logo dan jenama adalah milik pemilik masing-masing.
