Page 11 - Top Ezist Alternatives
Powered Now
powerednow.com
Award-winning and MTD ready (Making Tax Digital) Field management software. Invoice, quoting and scheduling app for small businesses, tradesmen, contractors and self-employed professionals. Manage your business from your iPad, iPhone and Mac. Create invoices, estimates and quotes. Manage your team’s job sheets, appointments, dairy, all securely backed up to the cloud. Powered Now is a mobile app built for plumbers, builders, electricians and more. You can invoice your clients, create great looking quotes and estimates. * Quickly create and send invoices, quotes and estimates from your iPad and iPhone with all your documents securely backed up to the cloud. Supports CIS and MTD * Create certificates and forms on the go. Including Gas and Electrical certificates. * Manage your employee's appointments and tasks with the inbuilt diary and drag and drop. * Create expenses and supplier invoices and get approval. * Track your employee’s location live using GPS. Please Note this feature can be disabled. Continued use of GPS running in the background can dramatically decrease battery life. * Capture customer's signatures and record your hours against your appointments. * Select your invoice template, add your logo and go! * Built for all mobile businesses and tradesmen including plumbers, gas engineers, electricians, tilers, carpenters and builders. * Get notified in real time when documents are opened. * Send documents to customers online and as a PDF attachment by email and text message. * Easy to use interface and quick to set up. * Handles multiple rates of tax and staged payments, surcharges and discounts calculated automatically. * Export your data for accounting and send to your accountant or bookkeeper. * Fully backed up and synchronised between devices.
Fieldcode
fieldcode.com
Fieldcode is a field service management (FSM) software that streamlines operations with Zero-Touch automation. With 20 years of global expertise, our solution automates the entire service process, from ticket creation to technician deployment, eliminating the need for manual intervention and taking the pressure off dispatchers. As the most cost-efficient option on the market, Fieldcode offers flexible per-user pricing and intelligent service management to help businesses maximize efficiency and enhance customer satisfaction. The features are designed to help you effectively manage the day-to-day activities and provide guidance through each service intervention: - The user-friendly interface allows for a structured view of the tasks - The user can provide all necessary task-related information such as date, place, contact persons, task description, additional documents, and more - All data related to an event is entered in the form of a report and synchronized on the back-end upon completion - Offline reported data are stored and transferred automatically as soon as the user is connected again. In this way, the field service teams can report events and their status at any time even when there is no internet connection - Keep track of the time spent on each task and working time in general - Track the progress when solving tasks - Report task performance and task completion by collecting all relevant documentation
Salesflo Engage
salesflo.com
Salesflo Engage is a smart retail platform that enhances retail experience where merchandize is always perfectly displayed, employees are empowered to sell, and all stakeholders have the insights to optimize their order-booker journeys. The purpose of this software is to simplify the management of daily tasks as it integrates retail stores’ data and order-bookers activity for a seamless process of order-booking in order to expedite product delivery owing to the distribution process. It thereby gives complete visibility and consolidation of touch point information, all in one place.
FaultFixers
faultfixers.com
FaultFixers is a mobile and desktop application that helps streamline the workflow processes in property and facilities management so teams know exactly what to do and when. It is re-inventing the traditional CAFM, combining customer-to-client maintenance and workforce management software with much-needed automation and self-service as standard, resulting in reduced costs and increased uptime for your facilities.
MarketBox
gomarketbox.com
MarketBox is appointment scheduling software specifically designed for businesses offering in-home and mobile services. MarketBox makes it easy for consumers to self-book and pay online, and for businesses to manage provider logistics and payment processing.
Simla.com
simla.com
With Simla.com you can organize your eCommerce sales and customer service where it is most comfortable for buyers. Simla.com offers you: * Easy integration with WhatsApp, Facebook and other messengers. * Built-in CRM to communicate with customers and process orders. * Quick integration with Shopify, WooCommerce, VTEX and other platforms. * Modules ready to work with delivery services and payment systems. * Maintain the product catalog, inventory and warehouses. * Automation of notifications to clients and routine tasks of operators. * Email & SMS Marketing. * Loyalty program.
ChayAll
chayall.com
ChayAll is a SAAS platform that centralizes all instant messaging channels in one! We help you connect with your customers quickly and easily by joining all your messaging channels such as WhatsApp, Messenger, iOS Messages, and Google Business Messages. Keep your customers satisfied and happy, managing all your conversations within a single platform, and help your customers have immediate solutions. With ChayAll you can: - Integrate all channels in one platform - Find new sales opportunities - Improving customer satisfaction
Spechy
spechy.com
Spechy helps you provide faster and more effective customer service by combining all your customer communication channels on a single platform. THE MOST FLEXIBLE MULTI-CHANNEL COMMUNICATION PLATFORM You need to decide which communication channels your customers have customer experience with and how you can optimize those channels. Most importantly, you need to make these decisions based on accurate information. That's why we've built our platform on transparency, flexibility and new technologies, so you can trust every data point, every measurement and every decision you make. MULTI-CHANNEL COMMUNICATION If your customers contact you via phone, email, live support, video or social media, you can automatically respond to them using Spechy's multi-channel communication platform. Representatives will have access to all communication channels and customer data from a single user interface, and you will be able to serve customers through their preferred communication channel.
DooPage
doopage.com
DooPage is a technology company specializing in providing conversation-oriented customer relationship management (CRM) software solutions (Conversational-CRM). With a vision of believing in a future in which businesses and customers mainly communicate through real-time messaging tools (realtime messaging) or social networks instead of traditional methods such as email, call, ticket. DooPage – A powerful management tool that helps connect multi-channel sales and customers on ONE SINGLE platform. With many features including: Customer care, Multi-channel order closing, Strict order management, Sales automation, Employee management, Sales support. The online business of shop owners has now been centralized in one place to help manage information in the most convenient way. DooPage integrates from A-Z all stages of sales: From the moment customers inbox or comment -> Customer care -> Place orders -> Compare shipping prices and choose the unit with cheap shipping prices -> Deliver goods to customers . All of the above processes are now available on DooPage. With Doopage, owning a business has never been easier!
replient.ai
replient.ai
replient.ai is an AIsoftware that automates customer support on social media. It is aimed at companies that want to intensify their customer interactions and scale their customer support. The software responds automatically and quickly to comments, minimizes negative effects on advertisements and enables customer support to be scaled without additional personnel costs. It ensures brand voice compliance in customer communications and offers multilingual support. Pricing is tiered, with plans starting at €39 per month. There is also a free trial plan that supports up to 50 comments.
Puzzel
puzzel.com
At Puzzel, they fundamentally believe that fantastic customer experiences shouldn’t have to be complicated. This is why they built Europe’s leading CX platform that helps businesses like yours deliver first-class customer service to every customer. Awarded the Most Innovative Company in 2023, their CX platform combines contact centre, self-service and AI capabilities, offering a single platform to resolve all automated and human-led interactions in a simple, efficient way – delighting every customer. Artificial intelligence is harnessed at every touchpoint to automate tasks, provide insight, and personalise service and support. The Puzzel CX platform is loved by agents and trusted by contact centre leaders.
imBee
imbee.io
imBee makes working together easy. They are the leading chat management platform, providing world class conversational engagement to help drive your business. Their team collaboration inbox creates a one-chat experience, where a representative from your company can seamlessly share information between internal teams and a current customer or prospect. With imBee, the customer gets high quality information and a faster response. If fast, easy, high quality engagement is important to your company, choose imBee. ** Multiple IM Channels, One Powerful Inbox - Provide customer service support, sell, and market through WhatsApp, Instagram, Facebook Messenger, WeChat, LINE, and more. Manage customer chats from all instant messaging apps in one inbox. More efficient, faster response, better customer experience. ** Quick Replies & Shortcuts - Save time and standardize answers to frequently asked questions (FAQs) by storing them in your quick replies library. Access them conveniently using your pre-set shortcut keys. ** Internal Team Chat - Mention your teammate to get them notified and chat with customers and leads simultaneously. Reduce back-and-forth communication to address queries lightning-fast.
Gnatta
gnatta.com
Understanding and speaking to your customers. Sounds easy, but there's quite a lot to it. That's where Gnatta comes in. Gnatta is a market leading product for enhancing your conversations. They are experts at talking to customers, in fact their entire senior team have backgrounds in large customer contact centres. In 2014, when their founder was still studying at university, he realised there wasn’t a product available which was dedicated to the most important part of the customer journey: the point of contact with the brand. Fast forward to today and they have a team of over 20 in house developers, all wholly focused on making your customer contacts more efficient, economic, and effective. Their platform deals with all digital channels including, but not limited to; webchat, email, Facebook, Twitter, and messengers. Their custom developed workflow technology means all your contacts will be served to the right operator, with the right information, at the right time. They are also at the cutting edge of the use of AI (both artificial and augmented intelligence) in customer service. By partnering with established AI experts, they are delivering the next level in customer experience today. With flexible monthly pricing plans, dedicated account structures, and an agile; can do attitude, find out how Gnatta can help your business today.
intalk.io
intalk.io
intalk.io - An Omnichannel Customer Interaction Platform by Agami Tech. They are boutique software solutions delivery organization, specializing in providing CRM, Customer Application Development, along with End-2-End Unified Customer Interaction Management suite. Their approach in the market led by a consulting-cum-solutions delivery capability has enabled their clients to reach their business road-map in the faster time thus ensuring productivity and value gain. They seamlessly integrate multi-environment corporate applications across verticals and process in business thus streamlining operations.
Hippo
jungleworks.com
Hippo is a SaaS platform for all your customer engagement and marketing needs. It is used by 2000+ businesses across the globe. Hippo is a complete suite for engaging with your customers. You can provide them conversational support with help of chatbots, live chats, calls and automate marketing efforts to provide a personalized customer experience with omnichannel campaigns including emails, WhatsApp, SMS and push notifications.
Sentiment
sentiment.io
Sentiment Omnichannel is the next generation Messaging platform for enterprise contact centers. Including ChatBot and dynamic Agent routing across over 15 channels such as Email, live chat, Social Media and Messaging Channels such as Facebook Messenger, Twitter, Instagram, Line and Whatsapp and more. Advanced workforce and agent performance metrics allow Sentiment.io to generate the greatest ROI of any solution of its type.
Chatdesk Teams
chatdesk.com
Chatdesk Teams is a specialized service within Chatdesk that focuses on delivering exceptional customer support for e-commerce brands. This service leverages a community of enthusiastic brand advocates, trained to engage with customers and provide personalized assistance across various channels. * Fast Response Times: Average response times are under 90 minutes, providing timely support to customers. * Cost-Effective Solutions: The pricing model is based on the number of tickets processed, with no upfront costs, making it accessible for businesses of all sizes. * Consistent Brand Voice: All interactions are managed by trained Superfans, ensuring that the brand's voice and policies are maintained across every channel. Chatdesk Teams is designed to help e-commerce businesses enhance their customer service operations, improve engagement, and ultimately drive higher conversions.
HaloCRM
halocrm.io
HaloCRM is omnichannel customer service software, designed for teams looking to drive greater efficiency when handling enquiries from members of the public. HaloCRM will take your customer happiness to new heights, balancing your agent’s and customer’s needs in a solution that revolutionizes customer service for all. HaloCRM offers an intuitive platform for customer-facing teams to manage conversations from any channel. The platform will ingest customer conversations from Twitter, Facebook, Facebook Messenger, email, SMS, chat, phone calls and more, eliminating the possibility of missed enquiries, and improving customer satisfaction by opening more channels of communication.
eGain
egain.com
eGain is a leading AI-powered knowledge platform designed to enhance customer engagement and improve operational efficiency across various industries. With a focus on providing trusted knowledge and process know-how, eGain offers a range of solutions that help organizations manage customer interactions effectively. Key Features: * AI Knowledge Hub: This centralized solution helps create, curate, and deliver knowledge at scale, ensuring that customer service teams have access to the right information at the right time. * Conversation Hub: eGain facilitates seamless multi-channel communication, allowing businesses to engage with customers through various platforms including chat, email, and social media. * Analytics Hub: The platform provides in-depth analytics to measure performance, customer satisfaction, and operational efficiency, enabling continuous improvement.
ThinkOwl
thinkowl.com
ThinkOwl is your one-stop solution for all your customer support needs, from ticket management to client engagement. The software suite is powered by advanced AI, offering an exceptional user experience. Built on cloud architecture and molded in the SaaS model, ThinkOwl features AI-powered tools that streamline business workflows. That means, under the umbrella of ThinkOwl comes an arsenal of potent solutions—OwlDesk, OwlForce, and ThinkOwl CONVERSATIONS—that are designed to automate routine tasks, boost agent productivity, and enhance service efficiency. These solutions provide the perfect blend of helpdesk or ticketing systems, conversational or generative AI technology, and a robust omnichannel environment for seamless customer interaction. Some of the hallmark features of this platform—such as intelligent workflow automation, AI productivity tools, and smart AI assistance—are a real treat for thriving companies aiming to deliver stellar customer experiences. Furthermore, ThinkOwl excels in data analysis, generating advanced reports that provide real-time insights into KPIs across topics, teams, and channels. They adhere to the highest security standards. ThinkOwl's ISO certification underscores this commitment, ensuring top-notch data security. And the best part is that continuous innovation and product improvement are ingrained in their DNA, making ThinkOwl a robust, scalable software suite for businesses of all sizes across industries. This is why over 5,000 users worldwide trust ThinkOwl to streamline operations.
ConnectFSM
connectfsm.co.uk
ConnectFSM empowers businesses within your sector to reach their full potential. ConnectFSM's solution liberates management and administrative personnel from the burdensome paperwork tied to service and engineering team management. This allows your team to dedicate more time to activities that boost productivity and profitability.
Plutomen
pluto-men.com
An agile and technologically-equipped frontline workforce is the need of the hour for industrial enterprises. Plutomen is a frontline operational platform that provides AR solutions to industrial enterprises for frontline digitalization. They help knowledge enhancement of your frontline through AR powered Remote Visual Assistance, Work Instructions, and 3D Training. Their platform helps industrial customers improve productivity, enable faster resolution, reduce operational costs, and maximize revenue growth while promoting sustainability and worker safety. They believe in the digital empowerment of industrial frontline teams to help them embrace and capitalize on the benefits of Industry 4.0. With more 8+ years of experience in servicing and consulting clients in XR, they provide enterprise solutions for sectors such as Manufacturing, Telecom, IT Infrastructure, Automotive, and so on. They have served the leading industry players like Wipro Limited, Adani, Sterlite Tech, L&T, PwC, Virtusa, Honeywell, Arvind Envisol, etc. Headquartered in Ahmedabad, India, they are among the leading developers of AR solutions for Industrial Enterprises. Their integrated platform serves as a one-stop-shop for remote assistance-based needs of B2B companies. They provide three products that help enterprises start your digitalization journey with XR – * Plutomen Connect: AR powered remote assistance & video-collaboration based platform that enables your frontline workforce to connect with your experts instantly. * Plutomen Workflow: Assisted Reality powered work assistance platform for accessing digital work instructions that streamlines workforce knowledge. * Plutomen Assist: XR-powered self-assistance & platform for next-gen workforce immersive training, digitalization of the process, and providing an interactive knowledge repository.
Obzervr
obzervr.com
Are you ready to upgrade your business flows from cumbersome paper-based to a cutting-edge digital work management solution? Obzervr's software is the missing operational piece for a wide range of asset-intensive industries. Most critical asset operators run in firefighting mode with large work loads of compliance, safety and maintenance and inspection activities, breakdowns keeping them from scheduled work, and no way to catch-up given the paperwork that they are stuck with at the end of each day. Obzervr fills a major gap by providing a solution which is a synergy of the simple and flexible app for maintainers and operators, and a desktop dashboard for Supervisors to manage by exception. Supervisors easily and quickly dispatch work from the work dashboard, operators and maintainers record readings, take photos through the day on work assigned to them. They can also create break-in work, record defects and assign stock to work. On completion, exceptions can be checked by supervisors before automatically updating the ERP with monitor points, stock, photos and other data that has a home in the ERP. Automated dashboards and reports are now available to review history, check back on Maintenance strategy and tactic effectiveness, allocate spend to areas that are causing the highest maintenance overhead, and reduce the risk of machine failures due to lack of information transparency. Obzervr works in collaboration with major ERP systems and leads to: * A connected frontline workforce powered by leading technology and best practice processes and automation * Optimise maintenance processes allowing more tool time, reducing rework and waste * create automated dashboards and reporting reducing risk of machine failures and improving the effectiveness of the operation.
FieldInsight
fieldinsight.com
End to End Field Service Software for HVAC & Fire Asset Maintenance, job scheduling, workflow optimisation, safety and a lot more. FieldInsight helps systemise & automate to help businesses: - Go paperless - Increase efficiency in the day/week - Increase productivity (get more jobs done in a week) - increase profitability (get paid faster) - Keep their team accountable in the field FieldInsight helps you with a full service onboarding program to get your team up and running FAST. FieldInsight never leaves anyone behind and will support you through changes in your business as you gain efficiencies and productivity as you start to nail your workflows. FieldInsight wants to help all Field Service based businesses succeed - if this is your passion as well then FieldInsight would love to hear from you and have a discussion on reseller or partnership opportunities.
Actsoft
actsoft.com
Actsoft is a leading technology company with solutions for Mobile Workforce Management (MWM), Field Service Management (FSM), and Mobile Resource Management (MRM). Actsoft's mission is to help businesses realize their full potential by improving their productivity and profitability. Actsoft's suite of location-based software solutions leverages GPS and wireless technology, providing optimal oversight for businesses with a deskless and field-based workforce.
Formitize
formitize.com
Formitize is more than just a software solution. It's a game-changer for businesses of all sizes looking to streamline their operations and work smarter, not harder. With its intuitive design and user-friendly interface, Formitize makes it simple for organizations to automate their forms, workflows and processes, freeing up time and resources for what really matters. Whether you're a government agency, a large corporation or a small business, Formitize empowers you to take control of your operations and drive success.
Gruntify
gruntify.com
Gruntify lets you build form templates, collect field data on mobile devices and map results – super fast. Increase productivity, cut costs and take the grunt out of hard work today by introducing business processes powered by location intelligence. Arm your frontline staff and contractors with an inspection technology they can learn in minutes. The Gruntify field services app presents all information in a clean, easy-to-use user interface and empowers you and other supervisors to manage operations from wherever you are. FEATURES: ** Create custom templates. Import from Form Template Library or use our visual “drag and drop” form builder, featuring 15 form control types, to create questions for your inspections, audits or surveys. Provide additional hints and instructions for your users, choose response options, and add conditional logic to streamline what questions need responses. ** Manage your teams and users. Invite your users to join Gruntify, then grant them roles and permissions, add them to Teams, and set up their Geographic Work Regions. Using role-based access, each user will only see what they should, and it will be clear what they need to do. ** Generate reports. Use our report template wizard to generate and share reports in pre-set formats. The web controllers will be able to use selection, filter and geofencing tools to highlight one or more records, then export them to the designated template. Additionally, integrate your data with Power BI reporting capabilities. ** Create maps for real-time awareness. The Gruntify core is built around location intelligence and mapping, which lets you create beautiful heatmaps, cluster maps, or any other form of maps easily and efficiently. Gruntify integrates with 12 basemap providers, with support for additional providers added regularly. Additionally, users can import their own map layers with assets or other spatial data, map those in 2d or 3d, and finally publish those maps as well as take them into the field, and use them even offline - when 3G/4G connectivity isn’t available! ** Integrate with third party software. Using the Gruntify framework, or API, you can create and automate workflows, trigger actions in Gruntify or in external systems, send notifications when important events take place or feed data into third party applications. From Google Waze, to Power BI, Microsoft Flow and many more, your Gruntify app will securely connect with others in minutes.
Clean Smarts
cleansmarts.com
Managing a janitorial service company is a breeze with the all-in-one Clean Smarts. With Clean Smarts, staff, managers, and even customers can communicate together in real-time (and in different languages!). Cleaners can mark completed tasks, track their time, and notify when supplies are needed. Managers and supervisors can check the cleaning status of multiple locations. Set up workorders and recurring shifts with flexibility for enforcing geofences, clock-in times, and adjustments. Checklists are dynamic and can adjust to the tasks required for each day of the week. At the end of the week, your employees can verify their time, and with budget-to-actual reports and a growing number of payroll integrations, reviewing and processing payroll is easier than ever. Clean Smarts gives you complete visibility into your business!
ServiceMonster
servicemonster.com
ServiceMonster is the leading business software for field service professionals, providing an online all-in-one customer management, scheduling, and marketing solution. ServiceMonster is designed specifically for the field service industry, with the goal of helping businesses become more professional, more efficient, and more profitable. With a 20-year history in the industry, ServiceMonster helps thousands of service pros make their businesses more professional, more efficient, and more profitable.
ServiceDeck
servicedeck.io
ServiceDeck is a powerful field service management (FSM) software designed to upscale your field service operations. Ideal for service providers like plumbers, electricians, cleaners, landscapers, and many others, ServiceDeck streamlines operations, automates processes, and enhances customer connections with its cutting-edge dispatching software and field worker management tools.