Social Status
socialstatus.io
Social Status is a social media analytics platform used by thousands of marketers, businesses and agencies all around the world. Social Status automates social media reporting for Facebook, Instagram, Instagram Stories, TikTok, LinkedIn, YouTube and Twitter. Reports can be exported to CSV, PDF, PowerPoint or Google Slides.
Partoo
partoo.co
At Partoo, our mission is to make businesses more visible on the Internet, to improve their e-reputation and to help them gain more customers. Our all-in-one solution empowers strategic decision-making through intuitive dashboards, enabling decision-makers to measure ROI and foster lasting customer relationships. Partoo works with a wide range of local and international companies across various industries, including small and medium-sized businesses, as well as large corporations like McDonald's, Toyota, Carrefour, and Sports Direct. The simplicity of our local listing solution enables companies to manage the tool at both local and brand levels. Partoo boasts a team of over 400 professionals and serves more than 400 clients in over 100 countries Products Details Partoo helps companies grow with the following products by meeting its 3 objectives: Get Found, Get Chosen and Get Clients. Get found: - Presence Management: automatically broadcast your stores’ information on the main directories, GPS, search engines, social networks and opinion websites. - Store Locator: optimise your website with a Store Locator and customisable pages per location. Make your Point of Sales stand out on the queries associated with your activity. Get chosen: - Review Management: centralise the reviews left on your listings, whether they come from Google, TripAdvisor or Facebook. Get regular reports, analyse them and respond from a single interface. - Review Booster: encourage satisfied customers to leave positive reviews on Google Business Profile via SMS invites. Get clients: - Messages: centralise messages received from Google Business Profile, Facebook Messenger, and Instagram and easily reply to them centrally or locally!
Pylon
usepylon.com
Pylon is the customer operations platform for modern businesses helping fast growing companies like Deel, Hightouch, Merge, Clay, and Monte Carlo Data to scale their customer operations. Pylon helps companies manage their customers in shared Slack or Microsoft Teams channels, email, in-app chat, and Slack communities. Pylon automatically track customers issues across all the places you talk to your customer, giving a unified place to view, respond to, run workflows, and collect analytics on customer requests. Create views, custom fields, triggers, assignment policies and more. Use AI to auto tag conversations, sync customer Slack conversations to your CRM, send product updates across channels and view engagement. Pylon is trusted by the and more to help scale CX operations across customer support and customer success.
Fohr
fohr.co
At Fohr, we believe ambassador marketing is influencer marketing at its best. It’s the kind of ad you remember, and at the same time, the kind of ad you forget was an ad at all. It’s built on brand love, storytelling, and honesty. Fohr was the first influencer marketing platform in the world, connecting top brands with the right creators since 2013. What Fohr offers: DISCOVERY You find your next influencer partners. Our self-serve platform helps you run influencer campaigns seamlessly, from influencer identification to reporting. AMBASSADOR MANAGEMENT PLATFORM (AMP) Your influencer community comes to you. Custom-tailored software to recruit your best customers as brand ambassadors. MANAGED SERVICES We find influencer partners and run campaigns for you. Strategic end-to-end ambassador campaign program management enriched by our proprietary technology. CUSTOM TECHNOLOGY We co-author something entirely new. A completely bespoke influencer program, strategy, and platform based on your business needs. With over 180k+ opted-in, on-platform influencers, $80M+ in influencer payout data, and over 5,000+ influencer campaigns under our belts, we’re constantly learning and evolving with the industry. Fohr is a group of totally excellent people building better ways to work with influencers.
CallerDesk
callerdesk.io
Callerdesk is a patent-granted cloud telephony company that provides virtual call center solutions to businesses all over India. The value they offer is a unified voice communication platform for solutions such as autodialer, auto voice survey, voice OTP, incoming and outgoing calls, click to call, IVR/toll-free number, and a complete cloud call center with deep API integration functionality, all under one roof. Their product requires no hardware involvement, takes only 15 minutes to set up, and is virtually connected, saving time and money for their customers while providing more business scalability options. Founded in 2016 as Deskotel Communications Pvt. ltd under the brand name of CallerDesk. They are also an official resource partner with Startupindia portal ( Initiative of Niti Ayog ) & Nasscom 10000 Startup.
Seismic LiveSocial
livesocial.seismic.com
LiveSocial is a content curation and digital communication platform that enables financial services professionals, salespeople, professional services professionals and others to engage on social media and in other digital communication platforms with confidence and purpose. LiveSocial has strong partnerships and powerful integrations with Proofpoint and with SafeGuard Cyber to meet the varying security, compliance, and archiving needs of each of LiveSocial's clients. Sellers who demonstrate authentic expertise and passion on social build trust at scale. They nurture critical relationships. They spark business-building conversations. And they outperform their competition. Most social selling programs struggle because they don’t arm their people with content buyers truly value. Seismic LiveSocial puts a unique stream of high-quality 3rd-party content at the fingertips of each of your sellers, no matter what industry they serve. And that changes everything.
WotNot
wotnot.io
WotNot automates your customer interactions at scale with chatbots. Solve business challenges like getting more leads, booking more appointments, scaling your customer support with cutting-edge chatbots. Customers use WotNot to provide a personalized customer experience to their current or future customers which is available 24/7, responds instantly, totally reliable, and speaks the customer language. Add a chatbot to any vertical like Real Estate, Insurance, Finance, Healthcare, Automotive, SaaS, Banking, Consumer Goods, Manufacturing, and Education to cater to multiple use-cases. With WotNot's No-code Bot Builder, you can build bots fairly easily with an intuitive visual builder. Manage multiple bots for different activities based on the triggers and conditions defined by you. Also, WotNot offers a done-for-you service wherein our team of experienced conversation design experts understand your needs and carefully create a conversation flow that matches the needs of your business and keep optimizing the flow by reviewing the results. Join 3000+ businesses across the world trusting WotNot with their customer interactions.
Intouch Insight
intouchinsight.com
Intouch Insight: your partner to deliver a top-tier customer experience including business intelligence, mystery shopping, mobile forms & survey software. Intouch Insight offers a complete portfolio of customer experience management (CEM) products and services that help global brands delight their customers, strengthen brand reputation and improve financial performance. Intouch helps clients collect and centralize data from multiple customer touch points, gives them actionable, real-time insights, and provides them with the tools to continuously improve customer experience. Founded in 1992, Intouch is trusted by over 300 of North America’s most-loved brands for their customer experience management, customer survey, mystery shopping, mobile forms, operational and compliance audits, and event marketing automation solutions.
Comm10
comm100.com
Comm100 is a global provider of digital omnichannel customer engagement software for education, government and commercial organizations of all sizes. With Comm100, organizations can provide excellent digital customer experiences through configurable, value-driven live chat, secure messaging, AI-powered bots and automation within one integrated console. Comm100 is powered by zero downtime, the highest standards in security, and AI automation, ensuring customers get answers anytime, anywhere.
Alchemer
alchemer.com
Giving every customer a voice and making every voice matter is at the core of what we do every day at Alchemer. Our wired-in, always-on approach to collecting and acting on feedback allows teams to hear from their customers in the moments that matter most. Alchemer Survey can be used across the enterprise — by CX, Marketing, UX/UI, Product, HR teams and more — because we are fast to implement, easy to use and administer, and quick to return value. Half of Alchemer customers report going live on day one, ready to deploy surveys and analyze feedback.
ChurnZero
churnzero.net
ChurnZero is your platform and partner for Customer Success. We help your subscription business succeed at scale by giving you everything you need to improve efficiency, increase revenue, and deliver the best possible customer experiences. ChurnZero helps your Customer Success team spot potential churn risks early and see renewal and expansion opportunities faster. Best-in-class automation and personalization, in-app communications, and Customer Success AI™ make it easy to engage with customers and lead them to value. Our platform offers journeys, health scores, survey tools, segmentation, plays, reporting, real-time alerts, walkthroughs, collaboration centers and more, and integrates easily with your CRM and tech stack. Beyond the software, we pride ourselves on being your team’s trusted partner, consultant, and coach, dedicated to helping you and your team focus on the work that matters most.
Gupshup
gupshup.io
Gupshup is a suite of AI-powered tools focused on enhancing customer engagement through conversation automation. It comprises a variety of tools for creating and managing automated chatbots for diverse customer interactions. These tools are designed to automate various aspects of customer engagement including acquisition, marketing, commerce, and support, all aimed at maximizing customer lifetime value and minimizing service costs. Key features cover Conversation Cloud, an advanced solution for customer experience management, and ACE LLM, offering generative AI capabilities. Gupshup also provides tools for multichannel messaging, including pre-approved WhatsApp templates, facilitating real-time, two-way conversations with customers. Alongside chatbot tools, Gupshup offers a Campaign Manager, Bot Studio, Agent Assist, and domain-specific AI models for business conversations. These features cater to personalizing customer dialogues and securing user data. As an omnichannel solution, Gupshup also supports integrations with various channels like WhatsApp, SMS, Google's Business Messaging, and more. The platform can be used across various industries such as BFSI, Retail, Healthcare and more.
Rankur
rankur.com
Rankur is an affordable tool for social media monitoring, online reputation management, and brand protection. Every 24 hours, Rankur processes more than 100M blog posts, 1M online reviews, 500K mainstream news posts and analyses the messages from more than 1,000,000,000 users of major social media networks like Facebook, Twitter, Instagram, YouTube, and Google+. Over 10,000 subscribers use Rankur to: * listen to and engage customers in 10 languages; * monitor competitors; * perform market research; * discover top influencers and community dominators; * measure social media content and report metrics. Rankur is a platform for social media analysis based on a unique web crawler. Its innovative system reveals trending topics, opinion leaders, and demographic facts like gender, age group, geo location, and sentiment in text.
Send Social Media
sendsocialmedia.com
Send Social Media is the easiest way to manage, monitor, track and measure all of your marketing efforts. Post to over 30+ social media networks like Facebook, Twitter, LinkedIn, Google Plus, Pinterest, YouTube, SlideShare and more! Manage your entire email marketing campaign as well as launch a mobile text messaging strategy. Monitor your brand across the web while measuring your results with in-depth reports. Import all of your contacts and use our tool for customer relationship management.
Social Elephants
socialelephants.com
Social Elephants is the platform that PROs use to analyze and manage Social Media. Its exclusive functions for management, insights and competitor analysis will give you the resources you need to get the most out of your social media campaigns. All your Facebook, Twitter, Instagram and YouTube channels on just one dashboard. Schedule posts, engage with your community and get reports from different social networks, comparing your channels with those of your competitors in order to make smart decisions in your social media strategy. A full set of functions that will ensure professional social media management: * PUBLISHER: Create drafts of posts, send them off for review, get approval and schedule them on all social networks. * CONTENT: Monitor and engage with social conversations, provide efficient customer service through social networks and assign tasks to other users. Tag content by topic of interest and get relevant KPIs in real time to reveal the best performing posts. Conduct searches using powerful filters on all of the historical data available. * INSIGHTS: Access advanced metrics related with the activity on your channels, monitor your audience, engagement and other useful statistics related to content. Collect data in a visual and intuitive way with interactive graphs that allow for easy detection of successful posts. * PEOPLE: Analyse your community, identify your most active fans/followers and influencers, discover their needs and interests and engage with your customers like a PRO. * BENCHMARK: Monitor your competitors or any social media profile that you find inspiring, compare the main KPIs and detect the best performing publications. Analyse content, find the most popular keywords/#hashtags and follow the most relevant external links. * LISTENING: Monitor conversations mentioning specific keywords or #hashtags, analyse their impact, get socio-demographic insights and detect influencers.
Chatwith
chatwith.tools
AI chatbot that does more than just chatting. Plug in your content and data sources. Integrate with your services. Create a custom AI chatbot that not only chats but converts. Zero coding, on your website in minutes. Chatwith is an AI chatbot builder. It reads files, scrapes web addresses provided by you and connects to your services to let customers interact with your business through text. You can train your chatbot on any website address you want (eg. a public Notion link). Chatwith is meant primarily to be installed on websites, but can also just share it using a link or even create your own personal assistant!
Watermelon
watermelon.ai
Watermelon is the most user-friendly conversational platform to automate conversations, no coding required. Reduce your workload by connecting service channels, integrate your software and start automating your customer service by using an AI chatbot. The chatbot makes sure you are available for your customers 24/7, during every step of their customer journey.
ADLN
adln.io
Adln.io is a Powerful Workflow Tool to Streamline your Customer Support and integrate Apps Seamlessly with Telegram, and Automated Messages, all within a Single Platform. We are Here to Help you Transform the Way you do Business.
SolarWinds
solarwinds.com
The Help Desk Essentials Pack is the combination of Solarwinds® Web Help Desk and Dameware Remote Support. They integrate to save you time by automating and simplifying help desk and IT remote support tasks. Key features: • Centralized ticketing and incident management • IT asset management (ITAM) with automated discovery and centralized inventory • Built-in knowledge base for self-service • IT change management and customizable approval workflows • Reporting, SLA alerts, and customer surveys • Remote control Windows®, Mac OS® X and Linux® systems • Built-in tools for system monitoring, event log viewing, and network diagnostics without initiating a full remote session • Remote access to support end-users outside the firewall
Cloud Campaign
cloudcampaign.com
Cloud Campaign is the platform for agencies looking to scale social media management for their clients. Top agencies are able to increase the number of brands they can manage and charge a higher retainer with a leaner team. The platform focuses on automation and streamlined workflows to make your account managers more efficient. Complete white-labeling and 1-click client reports allow even the smallest agencies to punch above their weight-class.
SocialBu
socialbu.com
SocialBu is an all-in-one social media management tool designed specifically for small businesses—a platform built to enhance your social media presence and help you achieve maximum results. With SocialBu, you can * Schedule and publish content across all your social networks in one place, saving you time and effort. * Respond to messages, posts, and comments from within SocialBu, eliminating the need to switch between multiple social networks. * Monitor your social media channels and listen to what people say about you or topics concerning you, ensuring you take advantage of every opportunity to engage. * Automate multiple scenarios and eliminate tedious tasks, allowing you to focus on what truly matters. * Analyze your social media performance in detail and discover areas for improvement. * Collaborate and manage your social media as a team, achieving excellent results together. Join over 18,000 users who are already benefiting from SocialBu's capabilities. Streamline your social media management, enhance your presence, and achieve remarkable results.
MeetEdgar
meetedgar.com
MeetEdgar is not your typical social media scheduling tool. With Edgar, you can build a library of updates and carefully categorize them for scheduled publishing, so you don't have to keep re-writing social media posts every day. This eliminates tedious busy work, allowing you to spend more time engaging with your audience in real time. Say goodbye to manual scheduling and hello to effortless automation with Edgar. By scheduling your updates in advance, you can break the cycle of constantly creating new content and focus on building deeper connections with your audience. Streamline your social media strategy and make the most of your time online.
Acquire
acquire.io
Acquire equips enterprise teams with the digital tools they need to create the best customer experiences. With features including secure cobrowsing, AI chatbots, live chat, and video calling, Acquire empowers teams to proactively resolve complex sales, service, and support issues in real-time across all channels. With Acquire, businesses can continuously engage customers while minimizing resolution time and redundancy. Acquire’s flexible and scalable software suite meets the customer service, sales, and support needs of any business — on any device. Acquire is headquartered in San Francisco. The company’s customers span the globe and include several Fortune 500 brands. Acquire is backed by groups like Base10, S28 Capital and Fathom Capital.
User.com
user.com
User.com is an all-in-one Marketing Automation platform aimed at boosting engagement and improving conversion by using a single data source for your customers. Reach clients through a wide range of communication channels: email, live chat, chatbot, push notifications, dynamic page content, and many more - all available in one place. Interested in Marketing Automation? Grab our free 14-day trial with no upfront payment: http://bit.ly/2wrc3Ax We offer various integrations - Easily connect to Google Tag Manager, Zapier, Segment, Google Analytics, Wordpress, Magento, PrestaShop, JavaScript, CSV, Gmail, Freshmail, Email Labs, plus a range of many more! For a full list see our integrations page here: http://bit.ly/38Dsxn2 As a real-time customer and engagement tool for small and large businesses alike, User.com has been designed to maximize conversion rates and grow user satisfaction. With intuitive drag & drop tools, you can build marketing automation processes, marketing campaigns and create automated action paths that will continuously engage your customers. Use Triggers, Conditions, and Actions to deliver personalized messages to your users at the right time. We understand how important it is to have ongoing engagement with your users in real-time - With the integration of our live chat tool, you can connect in real-time and worldwide. All conversations are stored and connected. Lookup at anytime the latest messages - and send the updates to users via email with simple connections between them.
Whatfix
whatfix.com
Whatfix is advancing the "userization" of application technology, by empowering companies to maximize the ROI of digital investments across the application lifecycle. Powered by GenAI, Whatfix’s product suite includes a digital adoption platform, simulated application environments for hands-on training, and no-code application analytics. Whatfix enables organizations to drive user productivity, ensure process compliance, and improve user experience of internal and customer-facing applications. With seven offices across the US, India, UK, Germany, Singapore, and Australia, Whatfix supports 700+ enterprises, including 80+ Fortune 500s like Shell, Microsoft, Schneider Electric, Cisco, UPS Supply Chain Solutions, and Genuine Parts Company. Backed by investors such as Warburg Pincus, Softbank Vision Fund 2, Dragoneer, Peak XV Partners, Eight Roads, and Cisco Investments, software clicks with Whatfix.
Growapp
growapp.digital
IA powered social media management tool to write, approve, schedule, analyze and compare content on social media.
NoxInfluencer
noxinfluencer.com
NoxInfluencer is a comprehensive influencer marketing software for social media influencer discovery, marketing campaign running, influencer relationship management, and social media analytics. It covers over 20 million global influencer resources across YouTube, TikTok, and Instagram. Features: Influencer Fine-granular Searching Influencer database of 20,000,000 65k Niche Tags and 17K brand tags Influencer Marketing Campaign: Launching & Monitoring Influencer Data Analysis Global Influencer Top Ranking (by Geo & Niche)
Grytics for Communities
grytics.com
Founded in 2014, 1339 is a full SaaS editor that commercializes the Grytics suite: a data analytics software for Enterprise collaboration and internal communication platforms like Workplace from Meta, Microsoft Teams, Viva Engage and Facebook Groups. Our mission is to help organizations of all sizes across all industry verticals in implementing their employee communications and engagement strategies. We put enterprise collaboration, communication, and HR data together in a single dashboard to measure employee sentiment, usage, and activity of the collaboration networks, and empower internal influencers/ambassadors within their workplace community. Grytics is trusted and used by internationally revered organizations such as Chevron, AB InBev, Discovery, WWF, Superdry, and many others.
Popsters
popsters.com
Popsters is a social media content analytics tool to analyze any social media pages and spy on your competitors.
adyzee
adyzee.com
Adyzee is an online Social Media integration application through which you can easily manage your online profile, page, posts, tweets. Adyzee allows others to share posts on multiple social media channels. It is trusted by over 20,000+ world-class brands and organizations of all sizes. Our discovery engine keeps updated with highly relevant and trending content suggestions pulled from our massive database of sources or their own custom collection of sources. Get deep and actionable insights for any topic to optimize content your marketing strategy. Use the feedback from analytics reports and fine-tune social media strategy for optimal performance. Adyzee has a powerful listening engine powered by AI that is constantly fetching fresh content from.
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