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Website: creatio.com
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Creatio is a comprehensive CRM solution designed to enhance customer-facing operations through advanced AI capabilities. It offers a no-code, composable architecture that allows users to customize and automate workflows across marketing, sales, and customer service. The platform integrates predictive, generative, and agentic AI to provide intelligent insights and automate tasks, making it an AI-native CRM.
Key features include AI-powered tools for lead scoring, sales forecasting, and customer segmentation, as well as generative AI for creating content like marketing emails and knowledge base articles. Agentic AI acts as a virtual assistant, streamlining workflows and enhancing productivity. Creatio also supports the development of custom AI Skills, enabling users to create autonomous workflows tailored to their specific needs.
The platform provides a 360-degree view of customer data, allowing for more informed decision-making. Its workflow automation capabilities are designed to support businesses across various industries, offering flexibility and scalability. Additionally, Creatio includes comprehensive AI governance tools to manage and track AI-driven processes effectively. Overall, Creatio is designed to help organizations optimize their customer interactions and operational efficiency through AI-driven automation and insights.
Website: creatio.com
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