Page 5 - Top ConnectWise Home Alternatives

Vectera

vectera.com

Vectera is the better way to meet customers online. A single URL is all you need to access the online meeting rooms. Schedule appointments and conduct secure video meetings for up to 10 people. Get creative with whiteboards, cobrowsing and document annotation. 1-click start, no downloads, no frustrations.

Cisco

cisco.com

Cisco Spaces is a cloud platform that connects people & things with spaces to transform buildings into smart spaces. Using the power of Cisco devices as sensors (Catalyst, Meraki, Webex) and the Spaces ecosystem, the platform aims to make buildings safe, smart, sustainable, and seamless. Cisco Spaces harnesses the power of Cisco hardware and sensors (Catalyst, Meraki, Webex) making buildings safe, smart and sustainable with seamless people experiences.

SaleSmartly

salesmartly.com

Omni-channel Customer Communication Platform, integrating Live Chat, WhatsApp, Facebook Messenger, Instagram, Telegram, Line, Email, WeChat. All the features to help you provide faster and better support: * Centralize all your multi-channel messages in one place - Seamlessly engage in sales, marketing, or service through Live Chat, Messenger, WhatsApp, Telegram, Instagram, Line, Email, WeChat, and more, ensuring a unified customer experience. * Complete customer support in seconds, not hours - Reduce response times and increase efficiency by eliminating repetitive tasks with our built-in automation. Work smarter, not harder, so you can focus on growing your business. * Shared chat allows teams to collaborate efficiently with discipline and planning - Consolidate all messaging channels into one backend and collaborate efficiently across teams with automated chat distribution and internal session distribution. * Efficiently and conveniently segment, track and analyze your customers in one place - Create contact databases, access complete contact activity history, browsing history and synchronize your data with your information system. * Keeping track of key indicators and trends - Multi-dimensional visual metrics clearly show connections between query types, channels, customers, products, sales, and more. Make data easy to measure and share to help you develop business plans. * Speak the client's language, even if it's not your native language - Our real-time translations enable you to communicate confidently with your clients and tap into international markets.

Regal.io

regal.io

Regal is the new standard in ai-powered CX. Regal understands real-time customer intent signals, and automatically tailors multi-touch inbound and outbound interactions with a blend of Regal AI Agents and your human agents. Customer-first brands including Angi (formerly Angie's List), AAA, Google, Harvard (through Podium Education), K Health, Kin Insurance, Ro, Toyota, and Varsity Tutors have improved their engagement with hundreds of millions of customers through Regal, leading to $5B in revenue. Regal.io is based in NYC and is backed by $83M from leading investors including Emergence Capital, Founder Collective and Homebrew.

Salesmate

salesmate.io

Most CRMs are rigid, inflexible, and cost a lot of money to organizations, and Salesmate solves exactly these pain-points. Salesmate is a flexible, customizable, and cost-effective solution to multiple teams in your organization. The platform solves these problems by offering built-in tools, saving cost on integrations, and high customization capabilities. The core of Salesmate is the CRM module, where sales, marketing, and success teams can manage contacts, leads, customers, subscribers, and everyday activities effortlessly. With these essentials, CRM module comes with built-in tools that front-line teams can utilize every single day like Calling, Texting, Pipeline Management, Deals, Conversations, and much more. One of the core reasons for higher sales outcomes is the ability to automate operations and save more time for selling. This is where Salesmate offers Workflows and Sequences. Workflows automate tasks like deal assignment, task assignment or date-based communication. While Sequences can put follow-ups on autopilot based on your terms and conditions. And with industry’s first AI-powered co-pilot, everyone in your sales team gets a personal assistance. ‘Sandy AI’ can book meetings, draft emails, or add notes for you. All you need to do is – just ask! We know that sales teams can only function when marketing teams generate high quality leads. That’s where Salesmate empowers marketing teams to build and execute highly personalized campaigns and reach wider audiences. Not only that, but marketing teams can also track website visitors, collect leads using forms or lead gen bots, score every lead, built marketing journeys, and send-off the finest MQLs to sales teams for higher success. Lastly, a great customer service team can truly manoeuvre retention, engagement, and revenue for the business. That’s why, Salesmate provides tools like Live Chat, Chatbots, and Shared Inboxes to deliver the finest experiences for your customers. Naturally, you need insights to predict trends, be agile, and make decisions in your growth journeys. That’s where Dashboards, Templates, Custom Reports, and Insights will offer everything you need to see what’s going on with your teams and business. From lead generation to top-notch customer experiences, Salesmate has something for everyone in your team. Salesmate has 15-day free trial, where you can explore every corner of the platform, without sharing credit card details. It’s safe, secure, and available for everyone in your team to try.

Replicon

replicon.com

Replicon provides end-to-end Time Management software and services to enterprises of all sizes. Capture, analyze, and optimize time, your organizations most critical asset, to improve profitability, productivity and employee satisfaction. Salaried & hourly workers alike love using Replicon because it is simple and easy to enter their time, attendance, vacation, and expense information--via web browser or mobile app. Hiring managers use Replicon to optimize the types of workers to hire, what to budget for them, and what they should be working on. HR, payroll, and compliance managers use Replicon to automatically apply business & legal rules to eliminate under- or over-payment of employees, as well as to ensure everyone in the business is working according to the laws governing their specific location. Finance & project management teams choose Replicon because their success depends on accurate, granular and real-time reporting on exactly how well the business is performing with respect to project delivery, client billing, labor utilization, and other critical metrics. If you are looking to track, manage and optimize: time & absence, project details, client billing, expenses, or the productivity of your entire workforce no matter where they are or when they work, consider evaluating Replicon as a strategic partner to your success. For more information: visit us: www.replicon.com, call us: 1-877-662-2519 (North America) or +800-6622-5192 (outside North America), or email us: [email protected].

Emplifi

emplifi.io

Emplifi is the leading unified CX platform built to bring marketing, care and commerce together to help businesses close the customer experience gap. Emplifi is a global company with over 20 years of industry expertise helping more than 20,000 brands, such as Delta Air Lines, Samsung, and Ford Motor Company, provide their customers with outstanding experiences at every touchpoint on their customer journey. Emplifi’s Social Marketing Cloud allows brands to relate, communicate, build and adapt to the dynamic world of social media. Intuitive, all In One, friendly platform Teams quickly onboard and start working with the award- winning, friendly UI and all the tools and workflows needed to plan, schedule, publish, and measure results across every social channel. Powerful listening tools measure pulse AI-powered community management and listening tools generate insights on competition, trends, influencers, followers and behaviors so marketers apply the right content to the right audience. Best- in-Class Analytics and insights Rockstar social teams prove their results with ease through deep insights that come from powerful analytics and unparalleled custom reporting to go beyond the basics to real business results. Integrated service and care across social Intuitive, no-learning curve, integrated social customer care tools help teams better help out customers as they queue, route, resolve in an instant on social media. Integrated ShopStream livestream video shopping Dazzle your clients with live video shopping experiences. Fuel your digital shopping journey to drive your customers from browsing to buying.

Nimble

nimble.com

Nimble is a relationship-focused CRM for your entire team. With customizable contact records and easy-to-use Kanban-style workflows, managing client information has never been simpler. Nimble effortlessly integrates with both Microsoft 365 and Google Workspace, gathering contacts and leads from all your platforms, while our automation tools handle the busy work. Focus on what matters most – growing your business and nurturing relationships, as Nimble streamlines your workflow for maximum productivity.

OnePage CRM

onepagecrm.com

OnePageCRM is the #1 action-focused sales CRM that helps small and medium-sized businesses stay in control of their sales. Focus on what needs to be done next, follow up with every lead, keep the team on the same page, and close more deals, one sales action at a time. Save time and automate your admin and data entry. Generate leads in a click from anywhere on the web. Reap the CRM benefits on the go with iOS and Android mobile apps. Create deals and send sales quotes in less than 37 seconds. Any questions? We offer support via email, phone, and chat.

Trengo

trengo.com

Trengo is a comprehensive customer engagement platform designed to streamline communication across multiple channels, enhancing the customer experience and team collaboration. With a focus on efficiency and automation, Trengo enables businesses to manage customer interactions seamlessly from a single interface.

Re:amaze

reamaze.com

Re:amaze is a helpdesk and customer messaging platform designed for websites, stores, and apps. Use Re:amaze to provide exceptional customer support through live chat, email, social media, mobile SMS/MMS, VOIP, and FAQ Knowledge Bases. Businesses of all shapes and sizes also rely on Re:amaze for sales and marketing automation using features such as Re:amaze Cues (a way to automatically message online customers), Re:amaze Chatbots, Re:amaze Live Dashboard (to monitor online customer activity in real time), and send customer satisfaction surveys (to gauge service quality and gather feedback). Re:amaze offers native integrations with many popular 3rd party apps such as Slack, Shopify, BigCommerce, Stripe, MailChimp, Google (Analytics, Tag Manager, Suite), ShipStation, Klaviyo, and much more. Businesses can also use a single Re:amaze account to manage customer service for multiple businesses or stores with the Multi-Brand feature.

Spiceworks

spiceworks.com

Spiceworks is a professional network for the information technology (IT) industry that is headquartered in Austin, Texas. The company was founded in January 2006 by Scott Abel, Jay Hallberg, Greg Kattawar, and Francis Sullivan to build IT management software.Spiceworks is an online community where users can collaborate and seek advice from one another, and also engage in a marketplace to purchase IT-related services and products. The network is estimated to be used by more than six million IT professionals and 3,000 technology vendors.The company's free proprietary software is written in Ruby on Rails, and runs exclusively on Microsoft Windows. The software discovers IP-addressable devices and includes help desk functionality and an integrated knowledge base.

HelpDesk

helpdesk.com

HelpDesk is an online ticketing system suitable both for small businesses and enterprise clients. It provides easy-to-use features and an intuitive user interface that are designed to simplify your team’s efforts. HelpDesk allows you to manage all the messages from your customers in one place. You can use tags, ticket assignment and private messages to resolve customers’ issues with greater precision. It is a simple yet powerful solution that can boost your team’s productivity and save your agents’ time. HelpDesk gives you one transparent pricing plan with all the features included.

TimeLog

timelog.com

Are you looking for a project management solution with outstanding real-time insights to your project financials? TimeLog is the leading financial project management solution for consulting-oriented businesses. Combining the most user-friendly time & expense tracking with state of the art project management, invoicing, resource management and bulletproof reporting. TimeLog is the most potent solution for businesses going for the best-of-breed software.

SocialHub

socialhub.io

SocialHub is the world's simplest Social Media Management Software. Create and schedule Facebook Posts and Ads faster than ever with just a few clicks. Plan all your content in the simplest interface you'll ever work with. Work together as a team with powerful collaboration features and get simple to understand Analytics that show you what works at a glance. Plan, schedule, promote and analyse social media posts in just a few clicks, saving hours of time every day. The only question is: What are you going to do with all that extra time?

BigTime

bigtime.net

BigTime helps professional services firms reduce operational costs, easily align talent to the right projects, and accelerate time to get paid for completed work, all while enabling quicker decision-making by delivering the information you need, when you need it. By streamlining project operations, maximizing resource utilization, accelerating the account receivable cycle, and connecting scattered data sources, BigTime makes it easier for professional services firms to scale and grow. With 2,800+ customers and 20+ years of experience, BigTime is built to get you up and running quickly, operate with flexibility and agility, and enable you to solve today’s challenges while scaling with you for tomorrow’s opportunities.

Recruit CRM

recruitcrm.io

Recruit CRM is an Applicant Tracking System. Recruit CRM is used in over 60 countries and has powerful features like resume parser, mobile app, API integration, an email client, and hundreds of free jobs boards.

BlueJeans

bluejeans.com

BlueJeans is the meetings platform for the modern workplace. We bring video, audio and web conferencing together with the collaboration tools people use every day. The first cloud service to connect desktops, mobile devices and room systems in one video meeting, BlueJeans makes meetings fast to join and simple to use, so people can work productively where and how they want. It is the meeting solution teams trust to do their best work.

Ascent360

ascent360.com

Ascent360 is a Data Driven Marketing Automation Platform that gives you a 360-degree view of your customers and enables you to accelerate your sales and maximize customer retention through cleansed data, segmented audiences and personalized, automated campaigns. It's never been easier to turn your customer data into sales.

Vowel

vowel.com

Vowel is an AI-powered video-conferencing and meeting tool. With ai-powered meeting summaries, Vowel makes every meeting more inclusive and worthwhile, with a simple, secure, and reliable experience. Host, record, transcribe, clip, search, and share meetings — no add-ons required! Key features: - AI-powered meeting summaries, available instantly when you hang up - AI-powered action items (suggested in real-time) - MeetingGPT, AI-powered Q&A for meetings - Catch Me Up meeting recaps - Host delightful video meetings in your browser - Record and transcribe in one click, even on a free plan - Collaborate on agendas and meeting notes in real-time (including action items) - Search through every word ever said, across all your meeting content - Zapier integration - Clip meeting moments and share for instant context - Make meetings more inclusive with talk-time tracking, emojis, hand-raises and more Try Vowel for free today!

Function Point

functionpoint.com

Function Point is an all-in-one project management software for creative agencies and in-house marketing departments looking to streamline their business. Manage your projects, staff resources, track time, create estimates & invoices, and integrate with Quickbooks all in one cloud-based system. Our solution helps agencies improve their productivity and profitability by streamlining processes; simplifying collaboration; centralizing information; and delivering real-time business data.

Ryver

ryver.com

Get more done and save money by collaborating with your whole team IN ONE APP. Group chat + task manager + voice & video calls. Start for free today!

Supernormal

supernormal.com

Supernormal is an AI-based platform that provides an automated solution for writing meeting notes. It transcribes a meeting and automatically generates notes quickly and accurately, saving time and effort. The notes are instantly shareable to Google Drive, Notion, Quip, Slack, Hubspot, Salesforce, and other platforms, and the platform can also record the meeting video. It supports multilingual transcription and offers unlimited length recordings. It also allows users to edit and highlight key points, comment, and share recordings or highlights with a link. It is trusted by over 40,000 people and companies including Forbes, GitHub, Spotify, and Google. Supernormal is free and easy to use, allowing users to focus and engage more in their meetings.

Kustomer

kustomer.com

Kustomer is the first-of-its-kind customer service CRM platform built for managing high support volume by optimizing experiences throughout the customer service journey. Kustomer helps brands quickly resolve conversations on all digital channels by automating 40% of interactions via self-service, first contact resolution with intelligent routing, and driving omnichannel experiences between customers and agents. Our open CRM platform minimizes costs by acting as a single record of truth, managing and contextualizing data to drive smarter processes that scale business. Kustomer IQ embeds AI throughout the platform to eliminate repetitive tasks, deflect easy questions, and power support experiences that satisfy customers. Today, Kustomer is the core platform of some of the leading customer service brands like Ring, Glovo, Glossier and Sweetgreen. Headquartered in NYC, Kustomer was founded in 2015 by serial entrepreneurs Brad Birnbaum and Jeremy Suriel, has raised over $174M in venture funding, and is backed by leading VCs including: Coatue, Tiger Global Management, Battery Ventures, Redpoint Ventures, Cisco Investments, Canaan Partners, Boldstart Ventures and Social Leverage.

Splunk

splunk.com

Splunk Inc. is an American technology company based in San Francisco, California, that produces software for searching, monitoring, and analyzing machine-generated data via a Web-style interface.The Splunk Enterprise and Enterprise Cloud solutions capture, index and correlate real-time data in a searchable repository from which it can generate graphs, reports, alerts, dashboards and visualizations.Splunk makes machine data accessible across an organization by identifying data patterns, providing metrics, diagnosing problems and providing intelligence for business operations. Splunk is a horizontal technology used for application management, security and compliance, as well as business and web analytics. Recently, Splunk has also begun developing machine learning and data solutions for BizOps.

TeamWave

teamwave.com

TeamWave is the best small business CRM, project management & HRMS software. A better way to manage your projects, team and sales.

Leadsales

leadsales.io

CRM for WhatsApp, Facebook and Instagram Centralize your chats in columns, automatically assign them to your sales and customer service teams

Citrix Cloud

citrix.com

Citrix is a leading provider of secure, scalable IT solutions that empower organizations to optimize their digital workspaces. The Citrix platform offers a range of services, including app and desktop virtualization, endpoint management, and secure access solutions, designed to enhance productivity and streamline IT management. With a focus on supporting hybrid workforces, Citrix enables businesses to deliver critical applications and data securely on any device, while simplifying device management and enhancing user experience. The platform also emphasizes security through zero trust access and observability, helping organizations protect sensitive information and ensure compliance. Citrix serves various industries, including healthcare, financial services, government, and education, providing tailored solutions to meet specific business needs. Through innovation and collaboration, Citrix continues to drive advancements in cloud-based and on-premises IT environments.

Insider

useinsider.com

Insider—a single platform for building individualized, cross-channel experiences—enables enterprise marketers to connect customer data across channels and systems, predict their future behavior with an AI intent engine, and build individualized customer experiences. Marketers use Insider’s platform to deliver consistent and engaging experiences across Web, App, Web Push, Email, SMS, WhatsApp Commerce, and more. Having recently unlocked unicorn status, Insider was also congratulated by NASDAQ for becoming one of the only woman-founded, women-led B2B SaaS unicorns in the world. CrunchBase recently ranked Insider’s co-founder and CEO Hande Cilingir as one of the top women CEOs outside the US. One-third of Fortune 500 companies and top brands across retail, automotive, and travel choose Insider to deliver AI-led personalized experiences that exceed customer expectations. Insider is trusted by over 1,200 global businesses, including Singapore Airlines, Estée Lauder, Virgin, Toyota, New Balance, IKEA, GAP, L’Oreal, Samsung, Vodafone, Allianz, Santander, BBVA, Pizza Hut, Newsweek, MediaMarkt, Nissan, AVIS, MAC, Marks & Spencer, Madeira Madeira, Avon, and CNN.

Demodesk

demodesk.com

Demodesk is the leading platform for virtual sales. Schedule meetings on auto-pilot, run professional video meetings, and coach sales teams in real-time with AI. 100% GDPR compliant, enterprise-grade security and support. The platform automates repetitive tasks and streamlines the entire sales process, enabling sales representatives to focus on building relationships and closing deals. Features such as automated scheduling, real-time note-taking, and CRM integration optimize efficiency and productivity. With Demodesk, sales professionals can deliver captivating product demos that go beyond mere slideshows. The platform offers revolutionary screen-sharing and interactive capabilities to create an immersive and personalized experience for prospects, leading to increased engagement and higher conversion rates. Features like shadowing or integrated playbooks and battle cards, enable real-time coaching during virtual calls. The platform offers comprehensive analytics and reporting features that provide actionable insights into sales performance. Armed with this valuable data, sales leaders can make data-driven decisions, optimize sales processes, and identify areas for improvement. Businesses of all sizes rely on us to digitalize sales, boost productivity and drive more revenue. Key results from our customers: +25% time saved on manual tasks (Pipedrive) ↑ 2x conversion rate (Clark) +30% higher revenue per seller (Treatwell) ↑ 3x increase in agent productivity (Eigensonne) For more information visit demodesk.com.