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Get a dedicated desktop app for Catalyst on Mac, Windows, and Linux with WebCatalog Desktop.
- Launch Catalyst directly from your Dock or taskbar.
- Work without distractions in a dedicated window, separate from your browser tabs.
- Manage multiple Catalyst accounts and switch between them without logging out.
Catalyst is for customer success teams that need a shared view of customer accounts and a consistent way to manage onboarding, adoption, renewals, and growth. It brings together customer data such as product usage, support activity, and account information, then uses configurable health scores to help teams spot accounts that may need attention. Teams can track customer journeys and expansion signals, organize accounts into segments, and record notes, tasks, and customer interactions. Automated workflows can trigger on account conditions or journey stages, then assign tasks, send emails, update records, and branch based on customer data or responses. Integrations connect Catalyst with tools such as Salesforce, Zendesk, Jira, product analytics platforms, and email and calendar services. It may suit organizations looking to coordinate customer success work and manage customer relationships beyond a basic CRM.
Disclaimer: WebCatalog is not affiliated, associated, authorized, endorsed by or in any way officially connected to Catalyst. All product names, logos, and brands are property of their respective owners.
