Synchroteam's cloud-based software platform helps businesses efficiently manage their mobile workers, simplify their processes, and optimize their costs per revenue. It is a complete and intuitive SaaS Field Service Management solution with scheduling, dispatching, tracking, parts management, and reporting capabilities.
It shows you in real time the location of your offices, workers, customers, and displays them on a map. It is very easy to drag and drop a job onto the right worker based on availability, competencies, and location.
* Powerful & Secure Mobile Client: The Synchroteam client uses an onboard enterprise database and remains fully functional regardless of network coverage quality. Data encryption and transactional integrity are maintained even when the network connection is lost.
* Work Order Management: Review work order information before starting the job and take advantage of interactive assistance features, such as instant driving directions, one-touch contact calling, job description, and report review.
* Job Center: Dealing with work orders has never been this intuitive. Job updates are provided in real time and displayed in a logical order: today, upcoming, late, and completed.
* Job Report: Its interactive Job Reports are tailored to request only required information and automatically record time milestones. Capture signatures, photos, barcodes, and parts/services usage.
* Notifications: Receive notifications for new jobs, scheduled jobs, or rescheduled jobs on your mobile terminal. Notification settings are fully configurable.
* Maximum Autonomy: Review previous work orders, create, reschedule, or decline jobs. Access attachments associated with a job or customer. Activate/Deactivate autosync and GPS tracking.
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