Aheeva ialah aplikasi pengurusan pusat panggilan: mengagihkan panggilan masuk/keluar, mod dail, rakaman dan pemantauan audio/video, laporan terperinci serta pengurusan kakitangan melalui web.
Tingkatkan pengalaman anda dengan aplikasi desktop untuk Aheeva di WebCatalog Desktop untuk Mac, Windows.
Jalankan aplikasi dalam tetingkap tanpa gangguan dengan banyak ciri penambahbaikan.
Urus dan tukar antara beberapa akaun dan aplikasi dengan mudah tanpa menukar pelayar.
Created in 2000, Aheeva is specialized in products and services within superior technological solutions for contact centers.
The Aheeva software suite gathers all the features required for efficiently managing-contact centers: intelligent distribution of inbound and outbound calls, varied and high-performance dialing modes (predictive, progressive, preview), multilingual interface, unlimited number of detailed reports, unlimited number of routing scripts, quality control (remote and real-time listening), audio and video call recording, audio and video live monitoring, staff management...
These applications will make your company virtual, for they are integrated into a simple, completely flexible platform, accessible from anywhere, wherever an Internet connection is available.
With AheevaCCS, you have the possibility to increase your contact center's return on investment, regardless of its size, to achieve a superior customer service, and to gain higher profitability.
Penafian: WebCatalog tidak terafiliasi, berkaitan, diberi kuasa, atau disahkan oleh ataupun dalam apa jua cara yang berkaitan dengan Aheeva. Semua nama produk, logo, dan jenama ialah hak milik pemilik masing-masing.
