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Resolve247

Resolve247

Resolve247는 AI 챗봇 플랫폼으로, 고객 문의에 즉시 대응하여 지원 티켓을 줄입니다. 기존 문서를 활용해 자동 응답을 제공합니다.

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Resolve247 is an AI-powered chatbot platform designed to provide instantaneous customer support. The chatbot is trained on the user's website or knowledge base, providing quick, accurate responses to customer queries around the clock, thereby reducing the volume of support tickets.

The tool works by integrating with an existing support ticket system, and it automatically feeds repetitive questions to the AI chatbot to respond. Leveraging your existing documentation, the chatbot provides links to relevant source material with each answer and can automatically include manual responses into its knowledge base.

Customizability options allow the appearance to match your brand and blend into your website's color scheme. Other features include automatic translation, allowing the chatbot to respond in the language it is spoken to, and an option for human contact messages to be sent to your preferred email within your ticketing system.

In terms of setup, it requires adding a single line of code to your website/knowledgebase for implementation. The onboarding process is straightforward, and assistance during setup is available.

면책 조항: WebCatalog는 Resolve247와(과) 제휴, 연계, 승인 또는 보증 관계에 있지 않으며, 어떠한 방식으로도 공식적인 관련이 없습니다. 모든 제품명, 로고 및 브랜드는 해당 소유자의 자산입니다.

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