Web2Chat is a dynamic AI-powered chatbot platform aimed at transforming the way businesses handle their customer support operations. Its key features include:
1. AI-Powered Responses: Web2Chat utilizes machine learning algorithms to learn from your website content, documents, or exported Notion files, generating precise and instant responses to user queries.
2. Seamless User Interaction: The platform hosts an organized inbox where administrators or customer executives can monitor all bot-user conversations. It includes features like user blocking for those misusing the bot and a "Mark all read" button to manage user messages effortlessly.
3. Multi-Source Bot Training: Web2Chat offers the flexibility to train the bot using various sources, including domains, Intercom, Gitbook, Zendesk articles, and files (PDF, txt, CSV, Markdown). It opens doors for the bot to have an extensive knowledge base.
4. Multiple Bots and Pages Management: The platform allows you to manage multiple bots, each assigned to different pages or websites. Each bot can be individually trained using different sources.
5. Free Plan Access: Web2Chat provides a free plan after registration, offering users an opportunity to explore the platform's potential before opting for a paid plan.
6. Status Indicators and Read Receipts: In non-bot sessions, status indicators and read receipts help understand user interaction better. It shows if the user is online and whether the user has read the executive's messages.
Web2Chat's robust features aim to significantly enhance your customer service experience, ensuring timely, accurate, and efficient responses to your customers' queries.
Jogi nyilatkozat: A WebCatalog nincs kapcsolatban, társítva, felhatalmazva, támogatva vagy hivatalosan jóváhagyva a következővel: Web2Chat. Minden termék-, logó- és márkanév a tulajdonosaik tulajdona.