CRM Software - Najpopularnije aplikacije

CRM software, short for customer relationship management, is designed to effectively track and manage customer relationships. It serves as a comprehensive system for recording and organizing interactions between a business, its prospects, and its existing customers. This software consolidates essential customer data, including contact information, interaction history, and transaction summaries, into a centralized and up-to-date record. Primarily used in sales departments, CRM software acts as a central hub for salesforce automation (SFA). It can be seamlessly integrated with various other business applications, such as e-commerce platforms, marketing automation software, customer service software, and CPQ software. This integration ensures a synchronized and enhanced customer experience throughout the entire customer journey. Some CRM solutions offer a wide range of integrated customer-related functions, providing all-in-one functionality that includes marketing automation, help desk, e-commerce tools, ERP, project management, or website management. This comprehensive approach eliminates the need for additional solutions and is particularly beneficial for small and mid-market businesses. On the other hand, standalone CRM solutions primarily focus on sales-related functions, such as contact, account, and pipeline management, without extensive marketing, help desk, or other non-sales-related features.

Pošalji novu aplikaciju

Hubspot

hubspot.com

HubSpot je CRM aplikacija za upravljanje kontaktima, prodajom, marketingom i korisničkom podrškom, s alatima za automatizaciju, praćenje poslova i izvještavanje.

ClickUp

clickup.com

ClickUp je platforma za upravljanje radom i zadacima: organizira projekte, zadatke, dokumente, chat, ciljeve, bijele ploče, automatizacije i praćenje vremena.

Zoho CRM

zoho.com

Zoho CRM je alat za upravljanje odnosima s kupcima koji prati potencijalne klijente i prodaju, automatizira radne tokove te se integrira s drugim Zoho aplikacijama i vanjskim alatima.

HighLevel

gohighlevel.com

HighLevel je white-label platforma za agencije i konzultante koja objedinjuje CRM, email/SMS/chat, pozive, zakazivanje, graditelje web/landing/formi, automatizaciju i izvještavanje.

Salesforce

salesforce.com

Salesforce je CRM platforma u oblaku za upravljanje prodajom, marketingom, korisničkom podrškom i analizom podataka, s alatima za automatizaciju, trgovinu i mobilni pristup.

Pipedrive

pipedrive.com

Pipedrive je CRM za prodaju koji upravlja prodajnim cjevovodom, potencijalnim klijentima i ponudama, nudi automatizaciju zadataka, izvještavanje, upravljanje dokumentima i integracije s drugim alatima.