Manage travel assistance and coverage, request medical help or teleconsultations, access your assistance credential, and submit reimbursement requests.

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Universal Assistance is a travel assistance app for managing support and coverage while traveling. Travelers can use it to request medical assistance online, access medical teleconsultations, view a mobile assistance credential and QR code, and submit reimbursement requests. Wi-Fi calling provides another way to contact assistance when connected to Wi-Fi or mobile data. The app also includes travel tips, flight-delay support options, and tools for checking coverage and managing travel assistance. Available services depend on the traveler’s plan and location.

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