Page 3 - Top Totango Alternatives
LogRocket
logrocket.com
Modern Frontend Monitoring and Product Analytics. LogRocket combines session replay, performance monitoring, and product analytics – empowering software teams to create the ideal web and mobile product experience
People.ai
people.ai
People.ai is the leader in guiding enterprise sales teams on the proven path to pipeline and revenue generation. The People.ai enterprise revenue intelligence platform ensures organizations speed up complex sales cycles by engaging the right people in the right accounts. Through our patented AI technology, People.ai enables sales teams to clearly see whom to engage within each of their accounts and exactly what to do to deliver the highest-yielding deals. Enterprises such as AppDynamics, DataRobot, Okta, and Zoom know that people buy from people, and that’s why people buy from People.ai.
UXPressia
uxpressia.com
UXPressia is a collaborative customer experience mapping platform that allows you to сreate, export, and share customer journey maps, personas, and impact maps online. The toolset is simple for beginners but powerful for professionals. Teams will especially enjoy collaborative options and the possibility to standardize and scale different projects. Key features: - Templates library: 100+ free customer journey maps and personas templates for 13+ industries - User roles and teams - Team library (touchpoints, channels, images, etc.) - Multiple personas - Journey atlas (hierarchy) - AI-powered persona generator - Email and password-protected direct link sharing - Branding - Azure AD integration, SSO, MFA - Google Analytics, Mixpanel, Slack, Jira, Azure DevOps integrations - Version history - Export to PNG, PDF, CSV, PPTX The basic features are available for free.
TheyDo
theydo.io
For the Service Designers and Managers of experience-led, customer-centric companies, TheyDo is the most collaborative Journey Management platform ever made. For people who believe the only way to deliver a great customer experience is to work as one, it helps them to align twice as easy as before, and maintain alignment for the first time in years. Unlike mapping tools, TheyDo is designed to manage journeys across teams, products and geographies, and everything takes place in a unified journey-centric framework.
Ascent360
ascent360.com
Ascent360 is a Data Driven Marketing Automation Platform that gives you a 360-degree view of your customers and enables you to accelerate your sales and maximize customer retention through cleansed data, segmented audiences and personalized, automated campaigns. It's never been easier to turn your customer data into sales.
Rasa.io
rasa.io
Our newsletters engage your customers through curated content and help build relationships. We give businesses a way to provide a real benefit regularly for everyone on their email list. And not just regularly, but relevantly. Through automation, businesses can engage with a new level of frequency without having to spend more time, effort or money. Our platform sends an individualized and completely custom newsletter to each one of your subscribers, every time you send. You choose the sources and the topic and rasa.io handles the rest. Our AI collects and sifts through the articles your sources produce to pull only the most relevant to your newsletter. Articles are then filtered and designated to be sent to each individual subscriber based on their own unique interests.
Lucky Orange
luckyorange.com
Lucky Orange can help you understand why your website is getting traffic that doesn’t convert into sales or leads. Our conversion rate optimization tools have been trusted by more than 450,000 websites around the world to gain insight into what people are doing on their website. Increase your sales and learn more about your website visitors Our Session Recordings and Dynamic Heatmaps allow you to see where people clicked, scrolled and tapped on your website to see what’s stopping them from buying. Drill down into a single person’s visitor journey using Optimizable Segments to watch session replays of frustrated or confused visitors. See the bigger picture by looking at an aggregate view of what people engage with the most - or least - with Dynamic Heatmaps. Use a Scroll Heatmap to see if people are scrolling far enough down the page to see your calls to action or if they’re leaving before you can convert them. Reduce cart abandonment The powerful combination of Live Chat & a live view of your visitors can prevent abandoned carts. If you see someone struggling in real time, you can use Live Chat to see if you can help them find what they need or answer their questions. Lucky Orange Announcements tool allows you to create a pop up highlighting an upsell opportunity, offer a discount or ask for a product review.
Process Street
process.st
Process Street is the world's first Process Management Platform powered by AI. We help teams share their core processes, and then transform them into powerful no-code workflows. Start with employee onboarding to set up new hires for success, then build all sorts of workflows like customer implementation, content approvals, and tenant screening. Manage your team wiki and company handbook 100% free. Join Salesforce, Colliers, Drift, and 3,000+ others who use Process Street today.
UpdateAI
update.ai
UpdateAI is the worlds first, and only, Digital Assistant built for Customer Success Managers. By integrating into Zoom we automatically take notes, capture and assign action items, identify risks, and surface product feedback. Even better, we help you draft follow up emails and prepare for tomorrow's calls. CSM's the world over are less stress using UpdateAI and find that for the first time, they are winning the war on Administrative work.
Dock
dock.us
Dock is the revenue enablement platform that customers love. What you get with Dock: Buyer & Customer Workspaces Sales Content Library Order Forms w/ e-Signature Security Profiles w/ NDA Dock makes it easy to set up digital sales rooms, onboarding plans, client portals and project hubs. Learn more at dock.us
Stormly
stormly.com
Stormly is like having a whole product team at your fingertips, powered by AI and GPT-4 No more spending hours trying to figure out what questions to ask. Our technology will suggest focus areas and create custom dashboards based on your questions. Now you not only get powerful insights into your users' behavior, but also tailored tips on how to improve your product. Discover fresh insights, foster collaboration, and transform brainstorming into a joyful and productive experience. Stormly is a European company.
Splunk
splunk.com
Splunk Inc. is an American technology company based in San Francisco, California, that produces software for searching, monitoring, and analyzing machine-generated data via a Web-style interface.The Splunk Enterprise and Enterprise Cloud solutions capture, index and correlate real-time data in a searchable repository from which it can generate graphs, reports, alerts, dashboards and visualizations.Splunk makes machine data accessible across an organization by identifying data patterns, providing metrics, diagnosing problems and providing intelligence for business operations. Splunk is a horizontal technology used for application management, security and compliance, as well as business and web analytics. Recently, Splunk has also begun developing machine learning and data solutions for BizOps.
Hightouch
hightouch.io
Hightouch is a Data Activation platform that helps organizations turn their customer data into action. The platform provides the powerful features needed to collect, prepare, and activate data from any data warehouse into 200+ downstream tools so marketing, sales, and customer success teams can use it to personalize experiences, drive revenue, and ultimately grow their businesses. Hightouch's marketer-friendly features make it easy to accomplish complex and customized use cases without writing code. With the power of SQL or Customer Studio, a no-code suite of features, anyone in your organization can explore customer data and sync it into the tools they use daily. As a pioneer of the Reverse ETL category, Hightouch is leading the Customer Data Platform industry transition to a warehouse-native Composable CDP architecture. This new paradigm transforms the data warehouse into an engine that can power all marketing use cases and unlocks the security, flexibility, and time to value desired by modern organizations.
EcoSend
ecosend.io
The world's first sustainable email marketing platform. Switch from MailChimp to send better email camaigns, grow your audience, and restore the planet.
Patch Customer Retention
patchretention.com
Unleash the True Power of Retention Marketing with the World's First, Fully Automated and Customizable Platform using RFM Segmentation. With over a decade of expertise, Patch has developed a top-of-the-line customer retention platform that helps Shopify brands increase their customer lifetime value and retain more customers, all in one place. Patch is the world's first retention platform with integrated RFM (Recency, Frequency, Monetary) segmentation. This model automatically segments customers into actionable buckets, including Loyal, At-Risk, and even Lost Customers. It enables you to create personalized, automated customer journeys for each customer to maximize engagement and revenue. Patch makes data-driven decisions possible without the need for data scientists. Furthermore, our full suite of retention tools includes the following: Automated Customer Journeys: Take action based on customer behaviors, whether loyal or at-risk. Email & SMS: Connect with your audience through personalized messaging using Email and SMS blasts. TextChat Widget: The New Era of WebChats. Seamlessly Continue Conversations with Your Customers via Text, Without Losing Conversation History. Loyalty & Rewards: Tailor rewards to fit your specific brand needs and goals, and track success with built-in analytics. Messenger: Text-enable your customer care team for streamlined communication, increased engagement, and more purchases. Review Requests: Boost your brand by social proofing your reputation with our automated review requests. Waivers: Turn your waivers into a marketing channel with the only waiver software with built-in marketing automation. Analytics: Gain actionable insights by segment with Patch's intuitive dashboards, enabling you to quickly understand and act on the data. Referrals: Turn loyal customers into brand ambassadors and reach new ones with referral programs.
Forest Admin
forestadmin.com
Forest Admin is a low-code internal tool solution that helps developers rapidly equip their business teams with internal tools such as fully-featured admin panels, dashboards, and database manipulation tools that are tailored to their operations and ready to scale. All you need is to connect a data source and a fully-featured admin panel will be auto-generated from your data in a few moments. Then easily customize it with low-code components to meet your unique needs.
Insider
useinsider.com
Insider—a single platform for building individualized, cross-channel experiences—enables enterprise marketers to connect customer data across channels and systems, predict their future behavior with an AI intent engine, and build individualized customer experiences. Marketers use Insider’s platform to deliver consistent and engaging experiences across Web, App, Web Push, Email, SMS, WhatsApp Commerce, and more. Having recently unlocked unicorn status, Insider was also congratulated by NASDAQ for becoming one of the only woman-founded, women-led B2B SaaS unicorns in the world. CrunchBase recently ranked Insider’s co-founder and CEO Hande Cilingir as one of the top women CEOs outside the US. One-third of Fortune 500 companies and top brands across retail, automotive, and travel choose Insider to deliver AI-led personalized experiences that exceed customer expectations. Insider is trusted by over 1,200 global businesses, including Singapore Airlines, Estée Lauder, Virgin, Toyota, New Balance, IKEA, GAP, L’Oreal, Samsung, Vodafone, Allianz, Santander, BBVA, Pizza Hut, Newsweek, MediaMarkt, Nissan, AVIS, MAC, Marks & Spencer, Madeira Madeira, Avon, and CNN.
Mixmax
mixmax.com
Mixmax is a sales engagement platform that helps teams boost revenue throughout the customer journey. We make life easier for everyone who interacts with customers, not just SDRs, by automating repetitive tasks and streamlining workflows. This increases productivity and empowers reps to focus on selling. Mixmax customers see a positive ROI in under 6 months and can start using the platform in less than a day.
EmailOctopus
emailoctopus.com
EmailOctopus is an email marketing tool offering a rich set of email marketing templates allow users to create campaigns which are responsive to any device, in a matter of minutes. Users have the ability to build drip email sequences, import contacts, integrate with forms, and generate customized reports. With segmentation, users can create highly targeted email campaigns based on the customer data that matters most to their business. EmailOctopus’ automation tools enable users to create time-based onboarding and drip email sequences. By sharing the most read content with new subscribers, organizations can keep their audience engaged with their blog, or create a welcome series to introduce new customers with a tempting discount to increase revenue for e-commerce stores. The solution includes an expansive set of email marketing templates which allow users to create responsive campaigns such as beautifully designed newsletters or simple personalized plain text emails. EmailOctopus provides users with real-time, in-depth data on campaign performance, with each click and open tracked alongside the bounces and unsubscribes. Landing pages, inline and pop-up forms, and the Wordpress plugin help organizations grow their contact base to collect email addresses without code or complex integrations. Tools for bounce handling help brands maintain their sender reputation by cleaning unsubscribes, bounces, and complaints from lists automatically. EmailOctopus’ developer API allows for deep integration into existing business websites and the ability to maintain current subscriber lists. EmailOctopus can connect to over 2,000 platforms and services via Zapier, including MailChimp, Salesforce, Shopify, Eventbrite, SurveyMonkey, Gravity Forms, Ticket Tailor, and more.
QuestionPro
questionpro.com
QuestionPro offers full-stack online survey software to help you collect data and perform both quantitative and qualitative analysis with the same tool. Its easy-to-use software includes products for the creation, distribution, and analysis of online surveys, polls, tests, and quizzes. QuestionPro includes 350+ free survey templates and more than 40 question types, 15+ logic types, and a wide range of survey reports. It offers tools to reach respondents through email, integrated pop-ups, SMS, QR code, and social media channels. Its offline mobile app lets you collect data from participants even in areas with limited or no internet connectivity. You can brand your surveys with custom themes, logo, colors, and more. Its ready-made and custom themes enable you to create branded surveys with your logo, colors, fonts, and more. The real-time report dashboard gives a quick overview of the survey's performance, along with features to drill down further. It offers more than 40 reports for both quantitative and qualitative data, which can be exported to standard formats like PDF, Word, SPSS, and Excel. QuestionPro Surveys comply with data privacy and security regulations like GDPR, ISO 27001, HIPAA, and many more. It supports integration with 20+ third-party applications, including CRMs, marketing automation, and productivity tools. Best of all, its customer support team is available 24 hours a day to guarantee your project is a success! With over 10 million users across 100 countries, it has provided survey software to Fortune 100 companies, academic institutions, small businesses, and individual researchers for over 20 years. Try the Essentials account now. It's free for life, doesn't require a credit card, and comes with 80+ features—the highest in the survey software industry!
EasySendy Pro
easysendy.com
EasySendy Pro is an hybrid email marketing platform for digital marketing teams. It integrates with multiple email delivery API relay service providers and enables delivery of email campaigns to a list of opt-in emails. You can split test email deliveries across the relay servers, do email list cleaning, email warmup and check reports, track email clicks, and open each email campaign. It also has smart autoresponder and email list segmentation. With EasySendy, you can launch various campaigns to engage with your subscribers and customer, through autoresponders and automated drip email campaigns. You can also manage and engage your Facebook messenger subscribers. You can add Web Pop Forms to capture email subscribers from your website, build custom subscriber pages, create email templates with drag and drop editor, build drip email automation flow, do subscriber segmentation filtering. Connect your app / website through API, Google Analytics, WordPress and Zapier. In collaboration with its mid-enterprise brand Aritic, EasySendy also offers a bundle of advanced marketing automation features, transactional email delivery API, and all-in-one CRM for small businesses to manage their customers and teams efficiently on the EasySendy app. So, if you make digital or physical products, provide services, build software, and market/ sell online, EasySendy is for you.
Planhat
planhat.com
Planhat is a customer platform built to give insights, manage workflow and drive customer experience. Planhat is helping hundreds of modern technology companies worldwide center their business around their customers in order to maximize customer success and customer lifetime value. Built for everyone from the CSM to the C-Suite, the platform allows you to unify your customer data, to set goals and ideal outcomes, and to enhance the customer journey with features like playbooks, automation and collaboration. The company was founded in Stockholm, Sweden in 2014 and has a team of 100+ people across Europe, North America, South America, and APAC. Read more at www.planhat.com.
NetHunt
nethunt.com
NetHunt is a sales automation tool that literally lives inside your Gmail and other Google Workspace apps. It helps sales teams manage leads, nurture customer relations, monitor sales progress, and close more deals. Businesses grow x5 with NetHunt CRM, check customer stories - https://nethunt.com/case-studies
flowpoint.ai
flowpoint.ai
In the digital age, understanding user behavior on websites is crucial for enhancing user experiences and increasing conversion rates. This is where Flowpoint.ai steps in, revolutionizing the way businesses analyze website traffic. With its AI-powered analytics, Flowpoint.ai offers a deep dive into why users drop off, providing actionable insights that can significantly improve website performance. Designed for marketers, UX/UI designers, and web developers, Flowpoint.ai simplifies the complex task of data analysis, making it accessible and actionable for all levels of digital proficiency.
Hoppy Copy
hoppycopy.co
Hoppy Copy is an AI-powered email writing platform designed specifically for marketers. With a focus on saving the user time and effort, it provides assistance in generating impactful content for a wide variety of email marketing campaigns, including drips and newsletters. It features an AI Copywriter for crafting compelling emails, an Email Sequence Creator for writing multi-email sequences, and a Newsletter Creator for designing image-rich newsletters. The tool also includes an Email Publishing feature to help users send out beautifully crafted emails. In addition, Hoppy Copy enables users to monitor their competitors' emails, offering important insights for improving their own strategies. An AI Chat tool, mimicking a system like ChatGPT, is present to assist with marketing. It further extends its tools to include features like AI Image Creator, AI Copy Editor, and AI Content Converter, which help with designing, editing, and repurposing respectively. Additional resources are provided in the form of design and writing templates. A spam check is also available to ensure that the created content does not land in spam folders. Apart from email creation, users can use Hoppy Copy for other types of marketing content as well, from product descriptions to Facebook and Google ads.
Catalyst
catalyst.io
Catalyst is the leading platform for driving growth through your customers. Built to deliver value along the entire customer experience; Catalyst transforms new buyers into lifelong revenue. With retention-driven workflows and revenue-focused automations, we supercharge customer-centric teams. Catalyst’s seamless enterprise integrations centralize siloed customer data into the industry’s most intuitive platform, powered by advanced workflows. Automate and scale your best-in-class customer journeys; drive user productivity and adoption; and deliver clear insights into customer health that optimize the customer experience with precision—from onboarding to advocacy. Partner with Catalyst’s trusted team and intuitive platform to build, iterate and scale your customer-led growth strategy. Learn more at https://catalyst.io/
Customerly
customerly.io
Give your customers the support they deserve. Customerly makes it easy to continue offering your customers world-class support while you grow and scale your business
MoEngage
moengage.com
MoEngage is a cross-channel customer engagement platform built for marketers and product owners who value agility over cumbersome complexity. We help consumer brands adapt quickly to evolving customer expectations through real-time insights and personalized cross-channel communications. MoEngage is trusted by over 1,200 global consumer brands, including Soundcloud, Citi, McAfee, 7-Eleven, Samsung, Flipkart, Domino’s, Nestle, Deutsche Telekom, and Airtel. With offices in ten countries, MoEngage is backed by Goldman Sachs Asset Management, B Capital, Steadview Capital, Multiples Private Equity, Eight Roads, F-Prime Capital, Matrix Partners, Ventureast, and Helion Ventures. Product Description: * Cross-Channel Marketing Segment and engage with your customers in real-time via their preferred channel at their preferred time based on their actions, behavior, attributes, and preferences. MoEngage allows you to engage your customers through eleven channels across your website, email, mobile app, SMS, WhatsApp, and social media. * Customer Insights Bring your customer data into MoEngage and leverage Sherpa, our AI engine, to gain insights into customer behavior and preferences. Segment and engage customers easily from a single dashboard. Just a few clicks, and you're all set! * Web and App Personalisation Delight your website and app visitors with personalized content, offers, and recommendations based on their preferences, likes, journey stages, and lifestyle affinities. * Real-Time Transactional Alerts MoEngage Inform provides a unified infrastructure to manage critical alerts across channels and vendors with a single API.
Vitally
vitally.io
Vitally helps Customer Success teams of every size deliver world-class customer experiences, meet unexpected challenges, operate more efficiently, and grow their business's bottom line. Unify all your customer-facing data -- across your tech stack -- with bi-directional, real-time integrations. Easily analyze account and user status, including Health Scores for every customer segment and lifecycle. Standardize Customer Success process with project management tailor-made for CS. Scale operations with automated Notifications and Playbooks. Surface Customer Success wins with beautiful, actionable Reports and Dashboards. The fastest-growing B2B SaaS companies use Vitally to proactively address churn risks and expansion opportunities in real-time. Schedule a demo today to see for yourself why more industry leaders are switching to Vitally.
Rocketlane
rocketlane.com
Rocketlane is a purpose-built platform for customer onboarding, implementation, and Professional Services Automation. Modern businesses like Clari, Mixmax, GoCardless, nCloud Integrators, etc., use Rocketlane to improve project predictability and profitability, shorten time-to-value, and elevate the customer experience. Rocketlane uniquely combines project management, document collaboration, and communication into one tightly-knit experience. The built-in resource management, time tracking, portfolio management, budgeting, and business intelligence help you run projects against set budgets and timelines. The platform helps you impress your customers, hold them accountable in the journey, create repeatable playbooks, forecast demand efficiently, get on-demand visibility into projects and customer sentiments, and increase the productivity of your teams.