Page 2 - Top Texthub Alternatives

VOCALLS

vocalls.ai

Automate any customer interaction. VOCALLS is an enterprise conversational AI platform that automates both online and offline customer interactions for elevated CX that saves money and increases revenue. Our AI solutions are designed to efficiently manage both inbound and outbound repetitive customer interactions so agents can focus on more complex tasks. AI can work around the clock to quickly process customer queries through voice, chat, and email. * Voicebot: Increase outbound and inbound calling. * Chatbot: Engage more customers. * Emailbot: Reallocate time spent reading and assigning emails. * LiveTranslate: Translate live so agents can help every customer. Our experts work closely with clients to design a solution that fits their needs and current tech stack, including IVR, CRMs, telephony, and CCaaS. We offer continuous support to ensure optimal performance.

Hyro

hyro.ai

Hyro is connecting the world, thousands of AI-powered conversations at a time. As the #1 Adaptive Communications company, we’re turning complex data into simple dialogue with natural language automation and computational linguistics. Enterprises across the U.S., including Baptist Health, Mercy Health and Rent.com, trust Hyro to replace their rigid, intent-based chatbots and IVR systems with adaptive conversational experiences that are simple, fast and scalable. Our vision is to automate digital interactions in any conversational setting, 24/7, so that companies can communicate easily, convert more, and collect actionable customer insights along the way.

Teneo Developers

developers.teneo.ai

Teneo, the SaaS Platform for Conversational AI, is a Development and Runtime Environment for productive teams. Find some shortcuts below: * Voice Bot & Contact center * Multi-Language Bot * Instant Messenger Bot * Bot Performance & Improvements * Collaboration & Prototyping * IT/HR & Shared Service Bot

Dashworks

dashworks.ai

Dashworks is an AI productivity platform that helps companies make their information accessible and actionable for every employee. Its Dash AI knowledge assistant instantly answers work-related questions, generates relevant content, finds documents, messages, tasks, and more. In addition to its web interface, Dash AI also has a robust Slack integration. It can be added to company Slack channels where it can auto-respond to frequently asked questions. Dashworks currently integrates with 20+ applications across a company's tech stack.

Pypestream

pypestream.com

Pypestream is a self-service automation platform that transforms how businesses engage and empower their customers. Founded in 2015 with the belief that customers deserve better, our digital platform provides exceptional customer service on any channel, anytime. We cater to clients across multiple industries, primarily enterprises in the Fortune 500, who are dedicated to delivering positive customer experiences. Pypestream serves midsize to large companies in a variety of industries, such as insurance, healthcare, travel, telecommunications, streaming, financial services, and eCommerce, who are committed to delivering exceptional customer experiences.

Mav

hiremav.com

Mav is the first AI-powered SMS assistant for growth-minded sales reps. Automate the back-and-forth with your leads and customers via text message. Whether it’s scheduling meetings, qualifying prospects, or following up with leads, Mav is on it. Hire Mav, scale your business.

Alltius

alltius.ai

Alltius is a GenAI platform which effortlessly powers enterprise applications, websites and contact centres. With Alltius, you can create skillful, secure and accurate AI assistants that can 2X sales & reduce support costs by 50% in weeks. Modern digital sales and support journeys are broken. Despite high investments to improve them, customers still wait a long time to resolve their queries by support agents whereas buyers face irrelevant pitches by sales agents. Alltius transforms sales, support and customer interactions with AI assistants that help sales agents sell more, support agents close tickets & customers find information they need. Alltius’ customers saw 2X increase in sales, 1.9X in self-serve ticket deflection and 5X in ticket resolution time within weeks of implementation. Alltius is powering largest organizations in insurance, financial services, SaaS, consulting and more. Alltius distinguishes itself from DIY projects, traditional chatbot and other AI tools with it’s comprehensive features & capabilities: * Versatility in terms of options to create AI assistants Knowledge Sources: Alltius integrates with a wide range of sources including APIs, URLs, documents, tickets, videos, structured databases, images, charts, and more. Skills: It is capable of performing diverse tasks such as answering queries, creating sales pitches, data comparison, writing to databases, ticket creation, labelling, and drafting emails. Channels: AI chatbots can be deployed in various channels including APIs, widgets, Slack, and others. * Time to Value : Alltius delivers ROI within weeks with ability to Create and coach AI assistants in minutes, test and go-live in a day Get customer insights, product improvement recommendations & more from day 1 Auto-update your FAQs And more. * Accuracy: Use Gen AI assistants that are hallucination free with our advanced segmentation and knowledge technologies. * Cost Efficiency: Deploy AI assistants at 1/10th cost of DIY projects with efficient caching, self hosted solutions and non-LLM workflows. * Scalability: Operate at enterprise scale volumes with comfortably managing over 100k queries daily. * Security: An extremely secure platform with SOC2 Type 2 and ISO certified solutions, with optional private cloud for ultimate data protection. Along with the platform, alltius’ expert team with AI experts from CMU, BCG, Google, Meta and more work alongside you to reach your Gen AI goals. Assist every lead or customer; instantly, easily with alltius.

Heyday AI

app.heyday.ai

Heyday is a next-generation live chat solution that combines the power of artificial and human intelligence to deliver the ultimate customer experience by enabling highly personalized customer conversations. Our Conversational AI acts both as a first-line, self-serve customer concierge that helps customers help themselves, and as a nifty virtual assistant that helps boost customer service agents’ efficiency. Heyday’s intuitive agent hub is available on any device, so you can delight customers whether you’re at your desk or on the go. With Heyday you can: * Automate answers to first-line customer service queries, qualify customers and automatically triage more complex questions to escalate them to the right agent * Collaborate with a unified team inbox to deliver a superior customer experience * Create shopping carts on the fly directly inside the chat, thanks to powerful e-commerce integrations * Gather valuable customer insights to enrich your CRM * Create templates or leverage AI-recommended quick replies to boost your efficiency and save time * Retarget customers on a highly personalized level with order tracking notifications, product upsells, customer satisfaction surveys, etc. * Customize your agent notifications so you never miss a beat * And more! Heyday is ushering in a new era of live chat. Download today to give your customer service team AI superpowers.

Zowie

getzowie.com

Zowie enables companies that sell online to deflect tickets using powerful automation technology, care for customers with omnichannel inbox and sell more using enhanced customer context. Zowie can act as your standalone customer service system or enhance your current tools like Zendesk, Intercom, Gorgias, and many others with automation technology. * Free analysis of your automation potential | Know what you’re buying! * Free omnichannel inbox | Get savings on tech. * Tons of integration | Connect with Shopify, Magento, Klaviyo, Zapier and take your automation to the next level. Use Zowie and… 1. Deflect up to 60% of repetitive questions in 4 weeks and cut resolution times by 67%. 2. Care – enables agents to resolve complex cases and increase CSAT by 12%. 3. Sell – detect buying intent and convert up to 40% more clients.

Upsy Shopping

upsyshopping.com

Upsy Shopping Helper is an AI tool for webshop owners looking to increase sales and keep customers happy. * Upsy's smart search feature is optimized for mobile users to help visitors find the right product quickly with images. * AI product recommendations feature encourages customers to buy more, increasing the value of each sale. * Daily deals and new arrivals promotions speed up inventory turnover and encourage customers to explore your store. * Smart FAQs free up your customer service team and reduce basket abandonment. * Upsy's survey feature collects valuable customer feedback to help you optimize your business

Hubtype

hubtype.com

Hubtype is paving the way towards a new era of communication in which brands communicate with their customers in a frictionless, meaningful and inspiring way. Hubtype empowers companies to embrace simple, meaningful and customer centric conversations at scale through conversational apps; a new technology that goes beyond chatbots and combines the best of graphical interfaces (like websites and mobile apps) that provide great UX and the best of messaging apps (such as WhatsApp, FB Messenger, etc) or webchat.

Alanna.ai

alanna.ai

Alanna is an AI-powered virtual Closing Assistant for Title Companies! She is intelligent, resourceful, and always eager to help: * Client service: Answers general and file specific questions 24/7/365 for Resware, SoftPro, and RamQuest. * Order Entry: Opens new orders in Resware title software production system, 24/7. * Closing: Creates buyer closing cost estimates and seller net sheets 24/7 (ResWare Only). * Processing: Collects and processes seller/buyer information via Alanna Smart Forms. * Support: Proactively sends text messages and emails to all parties to the transaction. * Sales: Empowers mass text message marketing campaigns for post-closing marketing, client retention and new business. * Marketing: Acts as your brand ambassador, walking consumers through the title process.

Slang.ai

slang.ai

Slang.ai is an artificial intelligence tool that functions as a virtual phone agent. It offers round-the-clock call handling capabilities, ensuring that customers can connect at their convenience. It is designed with flexibility in mind, allowing users to tailor the system to address their specific needs effectively. One of Slang.ai's key value propositions is its ease of set up, making it possible to swiftly incorporate the tool into a business's existing communications infrastructure. The focus of this tool is on customer satisfaction, aiming to enhance customer experiences by reliably and promptly fulfilling their requests and inquires. Slang.ai is suited for businesses of all sizes aiming at optimizing their telecommunications effectiveness and efficiency.

Mehery

mehery.com

Mehery is a young, one year old company, building solutions in the digital space. It’s been founded by a team of technocrats and technologists with cumulative experience of over a 100 years and with extensive experience in the digitization of enterprise systems, digital transformation journeys of large enterprises, and building to scale, social media management systems. Mehery has been born of an idea to democratize customer engagements – informative, acquisitive, proactive, and reactive across all digital assets of an organization. We believe that getting the digitalization correct and providing the ability to mine it on a no-code, digital marketing driven non-event, will be the key to enterprise successes moving forward. Our customers, are our partners, in mutual successes. Our journey, together, has just begun.

Automatorr

automatorr.com

Automatorr's services include: * Specialized talent recruitment for permanent, contract, or casual roles. * Advisory, consulting and implementation across all stages of solution design, implementation, and support. * We offer fully managed software solutions that solve industry specific problems. These solutions can be deployed in days, economically and guarantee return on investment. * Get access to over 1000+ experts through our freelance Online Talent Marketplace to fill gaps in your organization or complete projects within budget and on time.

Plum Voice

plumvoice.com

Plum Voice is a CPaaS technology company that provides automated AI technology solutions through programmable cloud platforms. Plum Voice allows customers to choose from a suite of intelligent virtual voice agents (IVAs) or custom solutions - interactive voice response (IVR), surveys, payment processing, etc. - to automate repetitive tasks, customer interactions and business processes for cost efficiencies and cost savings.

Moveo.AI

moveo.ai

Moveo.AI is what conversational AI was meant to be… Our enterprise-grade platform, driven by generative AI and proprietary Large Language Models (LLMs), revolutionizes customer experiences through self-improving conversational AI agents. Our mission is to demystify AI, making it accessible and simple to use, empowering enterprises to leverage their data, scale their operations and elevate customer experiences. Collaborating with enterprises globally, such as Viva, Kaizen Gaming, Edenred, and Allianz, Moveo.AI has established a solid presence in the USA, Greece, and Brazil. With a global reach spanning over 20 languages, our platform currently caters to a user base exceeding 2 million monthly active users.

Mercury

mercury.ai

Mercury is an easy-to-use, AI-based messaging and live-chat platform for customer experience automation. It enables businesses to provide impactful customer experiences with measurable outcomes on website chat, WhatsApp, and Facebook Messenger. Using conversational AI to take the burden of repetitive service requests off customer-facing teams, Mercury frees up live agents to focus on more complex use cases. Code-free integrations with CRM providers, e-commerce platforms, and conversation design tools allow for an easy connection with Mercury. It gives non-technical teams the ability to build sophisticated service automation with minimal setup overhead and quick time-to-market, and without per-seat charges for live-chat support agents.

Flip CX

flipcx.com

Flip CX is a software company that offers an Alexa-like voice AI experience for businesses to optimize their phone channel for better customer service. Flip CX is backed by Amazon Alexa, Ada, Simon, Attentive, Scop Venture Capital, Bullpen, and Forum Ventures.

Neocom.ai

neocom.ai

We are Neocom, a vibrant and young Saas company striving to provide amazing customer experience to every online shopper. We help businesses to help their customers. Armed with latest technology, we are an exceptional team with an extensive experience. Our AI-powered Guided Selling solution allows you to engage your visitors and let them discover their perfect product within your website. Furthermore you can connect with them via an automatic email function and analyze the first and zero party data you gathered within the Neocom platform. This leads to more engagement, higher conversion rates, higher AOVs and less returns. You can also optimize other departments like Marketing or Procurement, by using the insights generated through Neocom.

DigitalGenius

digitalgenius.com

DigitalGenius is the code-free customer experience platform for e-commerce and retail powered by artificial intelligence. Their AI solution continually learns and evolves from every interaction within their customer network, leveraging more than 50 pre-built use cases, customizable processes, and integrations to help make customers happy. They work with forward-thinking e-commerce and retail businesses around the world such as ON, Selfridges, G-Star, Volcom, Mytheresa, and many others to power better customer experiences online. With DigitalGenius, they will: * Deliver a frictionless buyer journey for e-commerce customers * Drive excellence and future growth with AI for e-commerce * Confidently manage unpredictable and seasonal spikes in volume * Proactively address and resolve issues before customers contact them * Meet consumer expectations online and offline * Implement and use e-commerce automation at scale * Empower agents to successfully serve customers at every touchpoint * Quickly achieve Zero Backlog with backlog automation They help businesses deliver exceptional customer experiences with: * A continuously evolving and improving e-commerce AI platform, built from learnings with forward-thinking e-commerce businesses around the world * 50+ pre-built use cases specifically for e-commerce to easily manage seasonal & unpredictable spikes * Proactive interactions providing up-to-date information on deliveries and returns * Best practices learned from a network of the most innovative e-commerce companies, enabling tailored responses and journeys * Customizable integrations and processes tailored to customers' requirements Easily Access DigitalGenius: * Cloud Technology (SaaS) * Always on: 24/7 365 * Multiple languages are available * Get set up in 1 week with no/low code integrations * Channels Agnostic: Self-Service, Email, Bots, Agents, Proactive, Pre-sales & Voice

Floatbot

floatbot.ai

Floatbot is a SaaS based, “no-code”, end-to-end "Generative AI" powered Conversational AI platform that helps Fintechs and Enterprises automate Customer support, increase Customer Experience and Digital on-boarding through AI powered Chatbots and Voicebots. Its DIY “No Code” platform that allows building hybrid bots using advance Workflow builder and Conversational AI tools. Floatbot is recipient of Emerge50 award at NPC [Nasscom Product Conclave] across 10 categories. Floatbot is top 5 in SaaS category! IDC showcases Floatbot as Innovator for Banking and Financial Services in India [11th December 2019] Bots developed in Floatbot can be launched in Web portal, mobile apps (iOS and Android), Facebook Messenger, Slack, Skype, Telegram, Amazon Alexa, Google Assistant, Google Home, Whatsapp. Floatbot also supports Speech to Text and Text to Speech for Voicebots. Floatbot is integrated with Contact Center for Voicebot. Floatbot is hybrid platform, one of the very few globally, that allows development of Omni-channel Chatbot and Voicebot within hours, where-in a Fintech or Bank can develop several bots that will engage or converse with customer across Chat and Voice channels, at different phases of their journey [Customer Support, Lead validation, KYC verification, Redeem Loyalty points, Payment reminders, Feedback loop, Cross-sell/Up-sell Products, etc]. Floatbot allows users to seamlessly switch between voice and chat channel and still maintain past sessions and context.

CBOT

cbot.ai

CBOT is a leading Conversational AI company, providing enterprise-grade AI solutions in Conversational AI and Generative AI. We specialize in enhancing customer experiences in financial services, e-commerce, telecoms, and customer services sectors through AI-based chatbots, helping businesses achieve their goals of increasing customer loyalty and revenue.

Hoory Conversations

hoory.com

Hoory is an AI-powered customer support assistant that helps your business automate customer communications and provide 24/7 support with zero delays, turning every interaction into a perfect customer experience. Powered by conversational AI, machine learning and natural language processing, Hoory goes beyond automation. It understands customer intent, provides relevant answers and enhances customer loyalty, all while saving time and reducing business costs. And in addition to its advanced AI capabilities, Hoory doubles up as a shared inbox, giving your agents a seamless way to communicate with customers. Key Features ● Inbox Take charge of all your customer communications through this complete management system where you can - carry out and keep track of all customer interactions - have your agents take over conversations from your AI assistant - access your customers’ conversation histories and other data (including contact information, location and other identifiers) - filter conversations by tags, query status, assignees, location, etc. - analyze users’ browsing and activity history to better understand their journey - organize conversations by adding tags and notes - mark priority conversations with a star to better identify your select users ● Training Train your AI assistant to provide accurate and efficient support to your customers - identify common customer queries and teach Hoory to provide instant responses for each question - make conversations more interactive and purposeful by adding buttons, links and images - add personalization to each interaction by having Hoory use customers’ name, reference their location, etc. ● Team Collaboration Invite team members to utilize your AI assistant together and support customers collaboratively. Manage individual permissions and assign specific tasks to the right experts. ● Customizable Widget Style Hoory to match your brand identity by naming your widget, choosing one of the many avatar options and setting up the right color scheme. ● Speech Recognition Give your customers more communication options by having your AI assistant effortlessly convert speech to text and vice versa. Upcoming features ● People Access your entire customer base in the People app with advanced search to view and manage all interactions with end-users. ● Multilingual Support Working in a multilingual market? Provide customer support in 100+ languages by training Hoory in multiple languages at once, while creating a single dialogue. ● Forms Collect more customer information and get more out of your AI assistant by using conversations to trigger the right data collection forms. ● Entities Provide higher personalization by creating custom entities and enabling your AI assistant to recognize these entities (e.g. country, email, phone number, account number, etc.) in customer queries, and take conditional actions based on those. ● Dialogues Have your assistant carry out multi-step conversations and create engaging dialogues with your customers.

Certainly

certainly.io

Certainly is on a mission to help businesses build incredible user experiences for ecommerce, replacing clicks with conversations. The Certainly Conversational AI software connects seamlessly across the platforms you run your business on, and we have customers and partners in over 20 countries worldwide. With its no-code Chatbot Builder, the Certainly Conversational AI Platform offers a fun and easy building experience. The product offers high-quality user experiences across channels, seamless integrations with dozens of business systems, and a powerful, proprietary AI that detects any language and offers ready-to-use content in 14+ languages. Certainly is trusted by brands such as Carlsberg, Tiger of Sweden, Booking.com, Rockwool, Trustpilot, Siksilk, Deloitte, Zendesk, and AKQA.

Posh AI

posh.ai

Posh is a venture backed conversational AI company that spun out of MIT's AI lab in 2018. We are committed to democratizing access to banking and accelerating the responsible adoption of AI for financial institutions, transforming how they serve their communities and employees. We transform how financial services companies connect with their customers and automate contact center workflow. Our AI platform spans messaging and voice channels.

Mosaicx

mosaicx.com

Mosaicx is a cloud-based product that uses conversational AI, machine learning and natural language processing technologies to automate interactions with customers and employees. Its IVA technology delivers fast, easy, personalized service through industry-leading voice recognition and digital messaging capabilities, creating positive interactions that drive improved customer and employee satisfaction. Mosaicx makes conversational AI surprisingly simple.

Fundamento

fundamento.ai

Fundamento is an AI voice bot for enterprise contact centers. Purpose-built for enterprises, particularly in the financial services industry, Fundamento’s AI voice bot can handle complex customer conversations with its best-in-class entity extraction models. Fundamento is a Google-funded company and are working extensively with companies such as Hero FinCorp, IIFL, Paisabazaar on delivering breakthrough improvements in P&L efficiency through increased scale and dramatically reduced cost. Fundamento's clients benefit from: - Up to 60% cost reduction in just 12 months - Unprecedented improvement in sales funnel optimization - Remarkable decrease in AHT ⁠- Unwavering focus on CSAT and CX How? Fundamento's virtual agent is intuitive and easily overcomes common issues such as latency, Speech to Text (STT) errors and language complications which are typically seen among competitors. Its system can also adeptly handle unstructured, complex data by translating, transcribing, and understanding customer intent at every turn. Fundamento works with enterprises across multiple use cases from simple to complex across customer lifecycle: - Customer service - Lead qualification - Funnel management - Collections - Data Validation

Atomicwork

atomicwork.com

Atomicwork is the leading provider of modern service management software, empowering IT teams to automate employee support and service delivery through AI. Atomicwork brings your employees, IT systems, HR operations and business process automation together to drive a productivity impact across your organization. Atomicwork helps you improve employee productivity and enterprise efficiency by enabling you with a digital enterprise experience for all business processes with AI-first workflows automation.

Arcanum

arcanum.ai

Arcanum is committed to helping companies 10X their capacity and get relief from repetitive tasks with the help of back-office AI assistants Arcos and Archie. With a focus on business value, they are passionate about making integrating AI technology into small and medium-sized businesses easy, secure and accessible. Founded in 2016, Arcanum is based in Wellington, New Zealand.