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Top Customer Journey Analytics Software - United States
Customer journey analytics software, alternatively referred to as customer journey orchestration software, streamlines the supervision and automation of the customer experience across diverse channels. The pivotal term here is "journey," signifying that the software monitors, integrates, and assesses customer interactions across all channels, empowering businesses to respond in real-time and implement strategies based on observed behaviors.
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![Hubspot](https://cdn-1.webcatalog.io/catalog/hubspot/hubspot-icon-filled-128.png?v=1714774677471)
Hubspot
hubspot.com
HubSpot offers a full platform of marketing, sales, customer service, and CRM software — plus the methodology, resources, and support — to help businesses grow better. Get started with free tools, and upgrade as you grow. With Marketing Hub, all your marketing tools and data are on one easy-to-use,...
![Salesforce](https://cdn-1.webcatalog.io/catalog/salesforce/salesforce-icon-filled-128.png?v=1714775723778)
Salesforce
salesforce.com
Salesforce.com, inc. is an American cloud-based software company headquartered in San Francisco, California. It provides (CRM) customer relationship management service and also sells a complementary suite of enterprise applications focused on customer service, marketing automation, analytics, and ap...
![Constant Contact](https://cdn-1.webcatalog.io/catalog/constant-contact/constant-contact-icon-filled-128.png?v=1714774011435)
Constant Contact
constantcontact.com
Constant Contact, Inc. is an online marketing company, headquartered in Waltham, Massachusetts, with additional offices in Loveland, Colorado; and New York, New York. The company was founded in 1995 and was later sold to Endurance International in 2015.
![Piwik PRO](https://cdn-1.webcatalog.io/catalog/piwik-pro/piwik-pro-icon-filled-128.png?v=1714775470303)
Piwik PRO
piwik.pro
Piwik PRO is the first privacy-oriented alternative to Google Analytics. Created in 2013, Piwik PRO Analytics Suite allows for tracking web, app, product and intranet behavior of users. The platform ensures compliance with strict EU, US, Chinese and Russian data protection laws, including the Genera...
![Impact](https://cdn-1.webcatalog.io/catalog/impact/impact-icon-filled-128.png?v=1722604322701)
Impact
impact.com
impact.com, the leading global partnership management platform, has been transforming the way enterprises discover and manage all types of partnerships — including affiliates, influencers, commerce content publishers, B2B, and more — since its founding in 2008. Their powerful, purpose-built platform...
![Catalyst](https://cdn-1.webcatalog.io/catalog/catalyst/catalyst-icon-filled-128.png?v=1714773854263)
Catalyst
catalyst.io
Catalyst is the leading platform for driving growth through your customers. Built to deliver value along the entire customer experience; Catalyst transforms new buyers into lifelong revenue. With retention-driven workflows and revenue-focused automations, we supercharge customer-centric teams. Catal...
![Factors.AI](https://cdn-1.webcatalog.io/catalog/factors-ai/factors-ai-icon-filled-128.png?v=1714778112593)
Factors.AI
factors.ai
Factors.AI helps B2B SaaS marketers amplify marketing ROI, save time and effort on routine analysis, and give critical insights into marketing activities impacting pipeline/revenue. Firstly, Factors brings together all data silos- website visitor data, CRM, Ads platform, Clearbit, and Search Console...
![TheyDo](https://cdn-1.webcatalog.io/catalog/theydo/theydo-icon-filled-128.png?v=1714776154108)
TheyDo
theydo.io
Digital Design Thinking to solve problems customer-centric. Transform your business to produce breakthrough innovations, using a proven method at scale.
![Woopra](https://cdn-1.webcatalog.io/catalog/woopra/woopra-icon-filled-128.png?v=1714776493870)
Woopra
woopra.com
Woopra is a Customer Journey Analytics solution that is redefining how companies understand, analyze, engage and retain their customers. The platform is designed to fuel optimization and growth throughout the entire customer lifecycle. Leveraging individual-level data to aggregate analytics reports ...
![Heap](https://cdn-1.webcatalog.io/catalog/heap/heap-icon-filled-128.png?v=1714774618926)
Heap
heap.io
Heap is the only digital insights platform that gives you complete understanding of your customers’ digital journeys, so you can quickly improve conversion, retention, and customer delight. - Improve customer experience: Pinpoint exactly where users are struggling and quickly make improvements to th...
![SuprSend](https://cdn-1.webcatalog.io/catalog/suprsend/suprsend-icon-filled-128.png?v=1714782277894)
SuprSend
suprsend.com
SuprSend is a powerful notification infrastructure that streamlines your product notifications with an API-first approach. Create and deliver transactional, crons, and engagement notifications on multiple channels with a single notification API. What you get with SuprSend? - Multi-tenant support for...
![ContactPigeon](https://cdn-1.webcatalog.io/catalog/contactpigeon/contactpigeon-icon-filled-128.png?v=1714781740633)
ContactPigeon
contactpigeon.com
ContactPigeon is an award-winning omnichannel marketing automation platform that gives a solution to every retailer’s problem: How to send the right message, at the right time, with the right content to each visitor. It enables one-person-shops and enterprise retailers alike to benefit from the use ...
![MoEngage](https://cdn-1.webcatalog.io/catalog/moengage/moengage-icon-filled-128.png?v=1714775164310)
MoEngage
moengage.com
MoEngage is an insights-led customer engagement platform trusted by over 1,200 global consumer brands such as Ally Financial, McAfee, 7-Eleven, Samsung, Flipkart, Domino’s, Nestle, Deutsche Telekom, Airtel, and more. Digital-first and Enterprise brands from 35+ countries use MoEngage to power digita...
![HoneyStack](https://cdn-1.webcatalog.io/catalog/honeystack/honeystack-icon-filled-128.png?v=1714774663003)
HoneyStack
hockeystack.com
HockeyStack is the leading analytics & attribution platform for B2B. HockeyStack connects with all your platforms, cleans your data, and allows you to measure what's driving pipeline and visualize buyer journeys. End-to-End SaaS Analytics. HockeyStack is a SaaS analytics tool that unifies marketing,...
![Insider](https://cdn-1.webcatalog.io/catalog/insider/insider-icon-filled-128.png?v=1714774742752)
Insider
useinsider.com
Insider—a single platform for building individualized, cross-channel experiences—enables enterprise marketers to connect customer data across channels and systems, predict their future behavior with an AI intent engine, and build individualized customer experiences. Marketers use Insider’s platform ...
![dotdigital](https://cdn-1.webcatalog.io/catalog/dotdigital/dotdigital-icon-filled-128.png?v=1714774192966)
dotdigital
dotdigital.com
Dotdigital is an all-in-one customer experience and data platform (CXDP) that empowers marketing teams to exceed customer expectations with highly personalized cross-channel journeys. With Dotdigital, marketers can seamlessly unify, enrich, and segment customer data. Breaking down data siloes, Dotdi...
![Solitics](https://cdn-1.webcatalog.io/catalog/solitics/solitics-icon-filled-128.png?v=1714782041198)
Solitics
solitics.com
Solitics is an innovative customer engagement platform specializing in Visitor activation, Customer engagement and state-of-the-art Aanalytics suite. The platform enables B2C brands to automate, personalize and fully manage their customer life cycle, implementing most ambitious vision and driving gr...
![Totango](https://cdn-1.webcatalog.io/catalog/totango/totango-icon-filled-128.png?v=1714776209927)
Totango
totango.com
Totango is customer success software businesses can't outgrow, providing unlimited scalability and unmatched time to value to help cross-functional enterprise teams drive productivity, retention, and expansion. Prebuilt customer success programs that are embedded with industry best practices make it...
![ShiftX](https://cdn-1.webcatalog.io/catalog/shiftx/shiftx-icon-filled-128.png?v=1714782277315)
ShiftX
shiftx.com
Most process tools are either hard to use, even for trained experts, or a flexible mess. ShiftX is the user-friendly process modeling tool in between that includes everyone without requiring any training.
![Salespanel](https://cdn-1.webcatalog.io/catalog/salespanel/salespanel-icon-filled-128.png?v=1714782304284)
Salespanel
salespanel.io
Salespanel is a first-party intent data analytics and customer journey tracking software. In the current landscape of customer tracking, with Universal Analytics sunsetting and Google Analytics getting banned in several European countries, Salespanel serves as the perfect solution for B2B businesses...
![Contentsquare](https://cdn-1.webcatalog.io/catalog/contentsquare/contentsquare-icon-filled-128.png?v=1714774017796)
Contentsquare
contentsquare.com
Contentsquare moves beyond traditional analytics to enable an unprecedented understanding of the customer experience that transforms your business. With intuitive technology that reveals the behavior, intent and attitude of any and every user, we enable businesses to deliver more human experiences q...
![Funnelytics](https://cdn-1.webcatalog.io/catalog/funnelytics/funnelytics-icon-filled-128.png?v=1714782114092)
Funnelytics
funnelytics.io
A visual customer journey analytics tool that lets you map your journey on a whiteboard and overlay data to see how its actually performing.
![ChurnZero](https://cdn-1.webcatalog.io/catalog/churnzero/churnzero-icon-filled-128.png?v=1714773903559)
ChurnZero
churnzero.net
ChurnZero is your platform and partner for Customer Success. We help your subscription business succeed at scale by giving you everything you need to improve efficiency, increase revenue, and deliver the best possible customer experiences. ChurnZero helps your Customer Success team spot potential ch...
![Squeaky](https://cdn-1.webcatalog.io/catalog/squeaky/squeaky-icon-filled-128.png?v=1714775959617)
Squeaky
squeaky.ai
The privacy-first customer insights platform. Squeaky helps you grow your business, by building better digital experiences. Our all-in-one tool includes analytics, session recording, feedback and heatmaps.
![WebEngage](https://cdn-1.webcatalog.io/catalog/webengage/webengage-icon-filled-128.png?v=1714782096705)
WebEngage
webengage.com
WebEngage is a full-stack Retention OS that simplifies customer engagement for 800+ brands across the globe. The platform enables businesses to build personalized and meaningful relationships with their users across various digital channels. With its comprehensive suite of tools and solutions, WebEn...
![Emarsys](https://cdn-1.webcatalog.io/catalog/emarsys/emarsys-icon-filled-128.png?v=1714782044513)
Emarsys
emarsys.com
Emarsys, now an SAP company, empowers digital marketing leaders and business owners with the only omnichannel customer engagement platform built to accelerate business outcomes. By rapidly aligning desired business results with proven omnichannel customer engagement strategies — crowdsourced from le...
![Act-On](https://cdn-1.webcatalog.io/catalog/act-on/act-on-icon-filled-128.png?v=1714773124616)
Act-On
act-on.com
Act-On Software provides solutions that empower marketers to engage marketing targets at every step of the customer lifecycle. Act-On makes customer data actionable so marketers can dream big and build smart, effective marketing automation programs to grow their businesses and generate higher custom...
![Tealium](https://cdn-1.webcatalog.io/catalog/tealium/tealium-icon-filled-128.png?v=1714776092991)
Tealium
tealium.com
Tealium is the most trusted Customer Data Platform (CDP). Tealium connects data so you can connect with your customers. Tealium connects customer data across web, mobile, offline, and IoT so businesses can better connect with their customers. Tealium’s turnkey integration ecosystem supports more th...
![Xeno](https://cdn-1.webcatalog.io/catalog/xeno/xeno-icon-filled-128.png?v=1714782278664)
Xeno
getxeno.com
Xeno is an AI-powered CRM that enables large retailers & D2C brands to increase repeat sales by 11% by building an understanding of each individual customer & creating more relevant marketing campaigns across SMS, email, Whatsapp, Facebook & Instagram. 100’s of retailers like Levi's, Tommy Hilfiger...
![Treasure Data](https://cdn-1.webcatalog.io/catalog/treasure-data/treasure-data-icon-filled-128.png?v=1714782273299)
Treasure Data
treasuredata.com
Treasure Data helps enterprises use all of their customer data to improve campaign performance, achieve operational efficiency, and drive business value with connected customer experiences. The Customer Data Cloud, our suite of customer data platform solutions, integrates customer data, connects ide...
![TrenDemon](https://cdn-1.webcatalog.io/catalog/trendemon/trendemon-icon-filled-128.png?v=1714782013226)
TrenDemon
trendemon.com
Trendemon is a Web Personalization & Account-Based Orchestration solution – A goal-based journey orchestration platform is the main hub used to understand the customer journey and deliver personalized experiences at scale, that encourages visitors to continue engaging with your website – driving inc...
![Upland Adestra](https://cdn-1.webcatalog.io/catalog/adestra/adestra-icon-filled-128.png?v=1714779365620)
Upland Adestra
uplandsoftware.com
Email automation software that inspires engagement. Engage your email audience with personalized content that drives conversions. Upland Adestra is a leading global provider of First-Person Marketing email and lifecycle marketing solutions for global and growing brands alike.
![Acquia](https://cdn-1.webcatalog.io/catalog/acquia/acquia-icon-filled-128.png?v=1714773123393)
Acquia
acquia.com
Acquia Marketing Cloud seamlessly integrates with any third-party system and enables easy configuration of any business criteria directly into the platform. Built to be leveraged by all teams who need access to customer data, Acquia Marketing Cloud supports the business across domains, brands, geogr...
![Quantum Metric](https://cdn-1.webcatalog.io/catalog/quantum-metric/quantum-metric-icon-filled-128.png?v=1714782279383)
Quantum Metric
quantummetric.com
With a quick deployment, our platform starts to ingest and visualize everything your customers experience on web, native app, and kiosk. The impact of every customer interaction is automatically quantified, every customer session can be replayed, and most importantly, all your teams can work from a ...
![Magnews](https://cdn-1.webcatalog.io/catalog/magnews/magnews-icon-filled-128.png?v=1714782275310)
Magnews
magnews.it
Magnews is the one-stop-shop solution for managing Customer Journey and improving Customer Value, from overall Strategy definition to single activities and campaign Execution, passing from Journey Design, in a continuous cycle of measurement and improvment. Magnews empowers marketing and sales teams...
![Ruler Analytics](https://cdn-1.webcatalog.io/catalog/ruler-analytics/ruler-analytics-icon-filled-128.png?v=1714782263898)
Ruler Analytics
ruleranalytics.com
Ruler Analytics is a marketing measurement and attribution platform that connects siloed marketing, sales, revenue and customer data to: - Provide a full funnel view of your customer journey - Accurately attribute revenue at channel, campaign, content and keyword level - Create multi-touch attributi...
![Usermaven](https://cdn-1.webcatalog.io/catalog/usermaven/usermaven-icon-filled-128.png?v=1714781612731)
Usermaven
usermaven.com
Usermaven is a no-code privacy-friendly analytics tool for marketers, product teams and agencies. It has website analytics, product analytics, funnels, journeys, attribution and a mini CRM called contacts-hub to view individual journey of each user. Usermaven helps teams make better, data-driven dec...
![CustomerGauge](https://cdn-1.webcatalog.io/catalog/customergauge/customergauge-icon-filled-128.png?v=1714774074589)
CustomerGauge
customergauge.com
The Account Experience software automatically captures and distributes feedback from your accounts including non-survey data to front-line managers in real time to help them reduce churn, drive up-sells and close new business with promoter-based referrals.
![Webeyez](https://cdn-1.webcatalog.io/catalog/webeyez/webeyez-icon-filled-128.png?v=1714782309223)
Webeyez
webeyez.com
Webeyez is the secret weapon that online businesses use to immediately fix leaky funnels and grow revenue. The platform illuminates every step of the onsite consumer journey and uses machine learning to surface and prioritize points of hidden friction – giving revenue leaders a heat-seeking missile ...
![Netcore Cloud](https://cdn-1.webcatalog.io/catalog/netcore-cloud/netcore-cloud-icon-filled-128.png?v=1714782071809)
Netcore Cloud
netcorecloud.com
Netcore Cloud’s Customer Engagement & Experience platform (formerly known as Netcore Smartech) is a one-stop growth platform that enables marketers, growth, and product managers to drive powerful conversations with customers across multiple touchpoints. Backed by the power of AI/ML, Netcore Cloud en...
![Quadient](https://cdn-1.webcatalog.io/catalog/quadient/quadient-icon-filled-128.png?v=1714781732303)
Quadient
quadient.com
Quadient AP Automation by Beanworks gives accounting teams, from CFOs to AP professionals, the ability to work together from anywhere. With Quadient AP, you can reduce follow-ups, eliminate 83% of data entry with AI-powered data capture, and cut invoice processing costs by 86%. Strengthen AP control...
![Zipy.ai](https://cdn-1.webcatalog.io/catalog/zipy-ai/zipy-ai-icon-filled-128.png?v=1714776610819)
Zipy.ai
zipy.ai
Zipy is a trusted digital experience platform which combines session replay, frontend error monitoring, product analytics and prioritisation into one while ensuring privacy and security. What can you do with Zipy? > Understand user behaviour to avoid churn > Monitor live users and real time errors t...
![Bombora](https://cdn-1.webcatalog.io/catalog/bombora/bombora-icon-filled-128.png?v=1714773436129)
Bombora
bombora.com
Bombora’s offering identifies which businesses are currently researching what topics and the intensity of those efforts. It scores these signals to then help sales and marketing teams prioritize target accounts, customize their conversations with them, and optimize marketing efforts. Bombora deliver...
![Alpine IQ](https://cdn-1.webcatalog.io/catalog/alpine-iq/alpine-iq-icon-filled-128.png?v=1714782312005)
Alpine IQ
alpineiq.com
Alpine IQ empowers high-risk industries by providing customer-focused technology to help retailers and brands of all sizes resolve growth challenges and generate revenue. The company provides customers with the industry's most extensive suite of tools to protect, segment, and promote all in-store an...
![CrowdPower](https://cdn-1.webcatalog.io/catalog/crowdpower/crowdpower-icon-filled-128.png?v=1714782309722)
CrowdPower
crowdpower.io
Create simple email automations to onboard new users, reduce churn, and keep customers engaged with the #1 customer engagement platform for SaaS products.
![Insightech](https://cdn-1.webcatalog.io/catalog/insightech/insightech-icon-filled-128.png?v=1714782295797)
Insightech
insightech.com
Insightech provides digital teams with clear digital experience insights unhindered by sampled or incomplete data. With Insightech you get all the tools to do thorough marketing reporting, page content analysis, conversion funnel optimisation and website re-platforming in one easy-to-install and run...
![Knotch](https://cdn-1.webcatalog.io/catalog/knotch/knotch-icon-filled-128.png?v=1714782080292)
Knotch
knotch.com
ContentEQ is a content intelligence platform used by enterprise brands to understand & optimize the performance of their digital content. The platform combines best-in-class quantitive & qualitative data capture, artificial intelligence, and expert strategy to help brands such as Bank of America, We...
![ChannelMix](https://cdn-1.webcatalog.io/catalog/channelmix/channelmix-icon-filled-128.png?v=1714782041938)
ChannelMix
channelmix.com
With an end-to-end platform and comprehensive suite of analytics products, ChannelMix provides leading brands and agencies with a clear path to measure and grow marketing ROI. ChannelMix is pioneering future-ready marketing measurement with first-party analytics tracking and data models that deliver...
![Dreamdata](https://cdn-1.webcatalog.io/catalog/dreamdata/dreamdata-icon-filled-128.png?v=1714781803466)
Dreamdata
dreamdata.io
Dreamdata's B2B Revenue Attribution Platform connects data from across your go-to-market tech stack to offer unprecedented insight into your B2B customer journey. From anonymous first touch to closed-won, Dreamdata puts an end to guesswork and delivers actionable analysis of what really drives your ...
![JENTIS](https://cdn-1.webcatalog.io/catalog/jentis/jentis-icon-filled-128.png?v=1714774802956)
JENTIS
jentis.com
JENTIS was founded in Vienna in 2020 by a team of five around Thomas Tauchner and Klaus Müller. With its Data Capture Platform (DCP), JENTIS has developed an innovative web tracking solution based on server-side tracking. With the JENTIS DCP, companies not only capture their data in a privacy-compli...
![Latana](https://cdn-1.webcatalog.io/catalog/latana/latana-icon-filled-128.png?v=1714774932267)
Latana
latana.com
Backed by machine learning technology, Latana Brand Tracking helps brands make better marketing decisions by delivering scalable brand management insights.
![Hubalz](https://cdn-1.webcatalog.io/catalog/hubalz/hubalz-icon-filled-128.png?v=1714782311722)
Hubalz
hubalz.com
Get a complete understanding of your customers across devices and platforms. Hubalz gives you the tools to understand the customer journey and improve marketing ROI.
![HarmonizeAi](https://cdn-1.webcatalog.io/catalog/harmonizeai/harmonizeai-icon-filled-128.png?v=1714782312005)
HarmonizeAi
harmonize.ai
HarmonizeAi allows you to understand the customer experience across every channel with real-time feedback from over 120+ sources and integrations feeding into one platform, providing you a complete view of what your customers and consumers are thinking, feeling and buying.
![[24]7.ai](https://cdn-1.webcatalog.io/catalog/247-ai/247-ai-icon-filled-128.png?v=1714782311721)
[24]7.ai
247.ai
[24]7 Customer Journey Analytics is an easy to use SaaS solution that tracks and analyzes the way customers interact with companies making it easier for enterprises to identify and act on complex customer experience issues across the customer journey.
![Datatrics](https://cdn-1.webcatalog.io/catalog/datatrics/datatrics-icon-filled-128.png?v=1714782311191)
Datatrics
datatrics.com
Datatrics provides machine learning capabilities that will help users' platforms become even smarter the longer they work with Datatrics. Each interaction with touchpoints and every journey that is traveled is analyzed and processed real time and is used to train the Datatrics algorithm.
![Customer Alliance](https://cdn-1.webcatalog.io/catalog/customer-alliance/customer-alliance-icon-filled-128.png?v=1714782310439)
Customer Alliance
customer-alliance.com
Customer Alliance is web-based Hospitality management software for small-medium and enterprise business. This software well performs as Hotel management, Reservation and booking, Room management and control of your online reputation.
![Cleeng](https://cdn-1.webcatalog.io/catalog/cleeng/cleeng-icon-filled-128.png?v=1714782311190)
Cleeng
cleeng.com
Create within minutes your D2C video commerce platform, and retain your subscribers for years. Easy and powerful management of your subscribers' journey, cross devices, effective tool to retain your subscribers
![Taglayer](https://cdn-1.webcatalog.io/catalog/taglayer/taglayer-icon-filled-128.png?v=1714782310439)
Taglayer
taglayer.com
We believe that everyone has their own passions and qualities. Marketers often have brilliant ideas that they can’t implement themselves because they lack development skills. This often results in frustrations, high costs, and a lot of resources needed. Our aim is to enable all marketers to create t...
![B2Metric](https://cdn-1.webcatalog.io/catalog/b2metric/b2metric-icon-filled-128.png?v=1714782309760)
B2Metric
b2metric.com
B2Metric is an AI/ML-powered data analytics platform that enables marketing, data analytics, and CRM teams to better understand customer trends and behaviors. B2Metric uses machine learning to automate data analysis and generate predictive insights, which can be used to improve customer engagement, ...