Page 3 - Top Synthetix Alternatives
Capacity
capacity.com
Every company has customers and employees who need support. As demands rise, so do the tickets, emails, and phone calls that need attention—creating a repetitive, expensive, and painful support process that leaves customers waiting and teams overwhelmed. Capacity is a support automation platform th...
CareAR
carear.com
With CareAR, you can achieve faster issue resolution, reduce dispatches, and improve customer satisfaction scores. Our Service Experience Management (SXM) Platform provides remote AR support and self-guided instructions to customers and service management teams, greatly enhancing the experience of c...
Ultimate
ultimate.ai
Ultimate is the world’s leading customer support automation platform — helping businesses scale their customer service with conversational and generative AI. A consistent leader on review platform G2, our cutting-edge technology and customer-centric support enables conversational automated experien...
Seismic
seismic.com
Seismic is the global leader in enablement, helping organizations engage customers, enable teams, and ignite revenue growth. The Seismic Enablement Cloud™ is the most powerful, unified enablement platform that equips customer-facing teams with the right skills, content, tools, and insights to grow a...
Twig
twig.so
Twig is an AI-powered tool designed to help users quickly and easily find the answers they need from technical documentation without having to spend hours sifting through endless pages of documents. The tool works by semantically analyzing documentation, knowledge bases, past support tickets, and o...
Keyspider
keyspider.io
Keyspider provides accurate search results with a cloud-based enterprise search engine. With Keyspider you can build your very own customized website search without the additional time or cost. Keyspider understands the customer’s requirements and delivers the right results to their search queries. ...
Zingtree
zingtree.com
Zingtree AI - Intelligent Process Automation for Customer Support Zingtree transforms customer support for B2C enterprises by automating complex workflows and integrating seamlessly with enterprise applications. Their AI platform analyzes your data to build workflows that trigger relevant actions w...
CallerDesk
callerdesk.io
Callerdesk is a patent-granted cloud telephony company that provides virtual call center solutions to businesses all over India. The value they offer is a unified voice communication platform for solutions such as autodialer, auto voice survey, voice OTP, incoming and outgoing calls, click to call,...
Chatwith
chatwith.tools
AI chatbot that does more than just chatting. Plug in your content and data sources. Integrate with your services. Create a custom AI chatbot that not only chats but converts. Zero coding, on your website in minutes. Chatwith is an AI chatbot builder. It reads files, scrapes web addresses provided...
Threado AI
threado.com
Threado AI is an AI Assistant that makes knowledge search obsolete. Powered by GPT-4o, Threado AI provides instant, accurate assistance for your customer facing and internal teams. Make your company knowledge accessible to your team with a secure custom AI agent. Setup in minutes securely, within Sl...
Bloomfire
bloomfire.com
Bloomfire is a secure knowledge engagement platform that empowers teams to find information fast. Eliminate shoulder taps, frantic Slack requests, and repetitive questions by giving your team the knowledge they need, when and where they need it. Users can upload content in any format (including word...
Whatfix
whatfix.com
Whatfix is advancing the "userization" of application technology, by empowering companies to maximize the ROI of digital investments across the application lifecycle. Powered by GenAI, Whatfix’s product suite includes a digital adoption platform, simulated application environments for hands-on train...
LiveAgent
liveagent.com
LiveAgent is a fully-featured Help Desk and live-chat software that helps you bring personalization to your customer interactions with an all-in-one help desk solution. LiveAgent boasts the fastest chat widget on the market and is the most reviewed and #1 rated live chat software for SMB in 2024. J...
Gleen AI
gleen.ai
At Gleen, our mission is to delight our customers’ customers. Gleen AI is the world’s most accurate and capable generative AI for customer success teams. Our generative AI doesn’t hallucinate, can be deployed in less than 2 hours, integrates with leading help desk solutions, goes beyond simply answe...
UserGuiding
userguiding.com
UserGuiding helps companies to improve product adoption by designing interactive user onboarding flows. Non-technical people can create step by step product walkthroughs, without any coding. UserGuiding also provides analytics to track the performance of the tours, segmentation to create more perso...
Khoros
khoros.com
Khoros Marketing enables clients to simplify their complex social marketing operation to build and protect their brand. Khoros Marketing offers customers: * Social Marketing: Orchestrate, govern, engage, and measure integrated social campaigns in an easy-to-configure and highly adaptable platform. ...
Wabots
wabots.in
Wabots is a WhatsApp Automation tool which helps the business to reach all the WhatsApp users. Wabots is a user friendly software to send WhatsApp messages to a number of contacts for a very less cost. Wabots can make you send messages to saved/unsaved contacts with attachments likes pictures, audio...
Onepilot
onepilot.co
Onepilot mission is to revolutionize how brands interacts with their customers by making Customer Care Outsourcing simple and flexible. We exist to provide customers with efficiency, transparency and reactivity in their relationships with top brands. From small businesses to blue chip companies, ov...
Dixa
dixa.com
Dixa enables companies to deliver customer service as it is meant to be. Dixa helps customer service leaders to create effortless experiences for customers and teams that unlock loyalty. Dixa gives teams one unified view of all conversations, customers the convenience of reaching out on their prefe...
Sobot
sobot.io
We offer contact center solutions, including both customer service and marketing. Our product range includes AI Chatbot, Live Chat, Voice, Ticketing. We commit to delivering an omnichannel and intelligent solution, ensuring seamless customer interactions across various channels. We have notable clie...
LabiDesk
labidesk.com
LabiDesk is a Helpcenter software with multiple support channels: Knowledge Base, Shared Email Inbox/ Ticketing System, HelpWidget, Chat. It helps manage incoming requests, onboarding, and communication with the customers. - Customizable HelpCenter with Articles & FAQ for Self Service; - HelpWidge...
Global Message Services
gms.net
Global Message Services (GMS) is the trusted communications service provider for Enterprises and Mobile Operators worldwide. GMS’ CPaaS solution enables brands to unify multichannel customer communications via a single API and self-service platform. Complementing this is an AI-driven chatbots and CC...
Acquire
acquire.io
Acquire equips enterprise teams with the digital tools they need to create the best customer experiences. With features including secure cobrowsing, AI chatbots, live chat, and video calling, Acquire empowers teams to proactively resolve complex sales, service, and support issues in real-time across...
Froged
froged.com
Customer Engagement platform where you can build customers' meaningful relationships using the best tools to scale your business. One of the best Business Messenger, Knowledge Base, In-app Messages, Advanced automation, and more in a single platform.
Enchant
enchant.com
Better conversations with your customers. Our customer-centric products help you provide AI‑powered support with a personal touch. Omnichannel shared inboxes, knowledge bases & live chat. All in one intuitive platform. For teams of all sizes.
Alphachat
alphachat.ai
AlphaChat is a Conversational AI platform. It makes customer service more efficient and customers happy. Anyone can build their own Intelligent Virtual Assistant (i.e. a smart AI chatbot) and set it up for customer support automation in less than an hour. The value the product provides: Increase y...
Leadoo
leadoo.com
Leadoo is a conversion platform that turns passive website traffic into active leads and tangible business outcomes. With 83% of buying decisions happening online, opportunities for website conversions have never been higher. But most site visitors are passive and not ready to buy. On average, 98% o...
LivePerson
liveperson.com
LivePerson is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our Conversational Cloud platform to engage with millions of consumers safely and responsibly. We power a billion conversational interactions every m...
SuperDesk
superdesk.ai
SuperDesk – a generative AI powered IT and customer service desk experience built on top of your native cloud platforms with components like AWS Bedrock and Databricks DBRX and with connections to your platforms for IT and customer service management like ServiceNow, Freshdesk, Zendesk, Salesforce, ...
Docsie
docsie.io
Docsie is a web-based documentation platform that enables businesses to build, maintain and publish excellent product documentation in multiple languages. This platform helps you analyze how your customers interact with your documentation and provide you with insights on how to improve your docs. I...