Page 3 - Top Survicate Alternatives

UXReality

uxreality.com

UXReality is an inclusive AI-powered app for creating your own universe of user behavior data. It has all mobile behavior tracking features such as heatmap, gaze plot, emotions, voice, scroll and click flows recordings with webcam Eye Tracking, Emotion Measurement, and Surveys.

Respondent Participant

respondent.io

A real-time marketplace for sourcing and scheduling research interviews with anyone, anywhere in the world. A powerful way for conducting sales research, competitive research, identifying problems, identifying needs, reaching product market fit, getting ahead of the pack

Usersnap

usersnap.com

Usersnap is a user feedback platform designed for product teams to gather product-specific insights, accelerate user testing, and improve stakeholder feedback loops. Product teams strive for user-centric processes and rely on Usersnap to gain clarity for product decisions. Companies such as Red Hat, Erste Bank, Lego, and Harvard University partner with Usersnap to excel in their enterprise growth and operations. Usersnap is a platform to capture, organize, respond, and scale user feedback for agile product testing and instant feature validation. Here are the most popular use cases: - Website customer feedback. - Quality assurance of design and development. - Managing UAT (user acceptance testing) or beta testing. - Gathering feature requests. - In-product user research. How do you know you need a user feedback solution? Ask yourself these 3 questions: - Why are you skipping user testing and stakeholder feedback rounds? Clear bug reports with screen captures, annotations, voice feedback, and automated metadata by Usersnap can free up back-and-forth troubleshooting time and make feedback loops 30% more efficient. - Why are you only taking second-hand feature requests from Sales and CS? Bring first-hand user feedback into daily workflows with 50+ robust integrations, such as Jira, Zendesk, Slack, Asana. Empower your teams to see problems from the user's eyes to solve the right issues. - Why is the user adoption rate low? How do you explain why? Reveal the why of user behaviors with targeted and segmented interactive micro surveys that boost response rates up to 50%. Try Usersnap for free. First 15 days on us.

Userlytics

userlytics.com

Userlytics is a full featured state of the art user experience research platform with a global participant group of almost 2 million panelists. Since 2009, Userlytics has been helping enterprises and agencies improve the user and customer experience of their websites, apps and prototypes. With a scalable pricing model and a diverse worldwide panel, Userlytics allows brands to run both moderated and unmoderated usability studies with as many or as few participants as they choose. In addition to its testing services, Userlytics offers a variety of optional professional services including senior UX Consultants in both Europe (Madrid) and the U.S. (San Diego & Miami). The team can help clients achieve actionable UX insights, including through the use of our proprietary ULX Score, a benchmarking platform for measuring a 360º view of Appeal, Adequacy, Distinction, Usability, Trust, Performance, Affinity and Appearance.

SOCi

meetsoci.com

SOCi is the leading CoMarketing Cloud for multi-location enterprises. We empower businesses like Ace Hardware, Jersey Mike's, Kumon, and Ford to automate and scale their marketing efforts across all locations and digital channels in a way that is brand directed, locally perfected, and data connected. Through the use of best-in-class generative AI and machine learning, the SOCi Genius platform provides multi-location enterprises actionable insights and recommendations while automating their most important workflows at scale. With SOCi, businesses can strengthen their digital presence across local search and social pages while protecting their online reputation driving improved customer engagement and market leading results. SOCi’s scalable and centralized platform technology provides every tool necessary for multi-location and multi-family businesses to manage their localized marketing efforts including: Intuitive Dashboard - upon signing into SOCi, users are greeted with a high-level, yet comprehensive and easy to read dashboard highlighting analytics, content performance across all locations using SOCi, conversations and comments that need attention, recent reviews, and more! * Listings: Take your local search visibility to new heights by ensuring accurate & consistent information across 100s or 1000s of business listings. * Listening: Discover and build an authentic content strategy, rich audience profiles and prove ROI of your campaign strategy with Listening. Listen in to your competitors, create sentiment analysis, and user-generated content all from with SOCi. * Local Pages/Locator: Deliver a branded and localized consumer journey, from awareness to conversion, across thousands of search-optimized pages. * Reviews: Coordinate brand-consistent responses to reviews, track review sentiment, and monitor competitive reputation insights to transform your reputation, everywhere. * Social: Enabling enterprise and local teams to deliver on-brand responses to social engagements and publish top-performing social content with streamlined multi-location workflows. * Surveys: Retain and grow your customers by proactively soliciting and managing customer feedback with the most powerful survey solution for local marketers. * Ads: Empowering multi-location marketers to effectively manage localized social advertising campaigns and boosted posts across 100s or 1000s of locations. * SmartBot: Drive real time engagement and generate leads 24/7 across all locations with automated chatbots on Facebook Messenger and Google Business Messages accounts, SMS capabilities. Easily build localized topics at scale in minutes and start capturing customer information and never miss a potential lead. * Insights & Reporting: Find out which locations are performing and which ones aren’t and leverage these insights to power your localized marketing strategy. Customize highly visual, engaging reports with multiple delivery options. SOCi Go (Mobile App): The same core SOCi platform you love, now on mobile. Post content, respond to customers and receive notifications on any mobile device, any time. SOCi serves as the infrastructure on which tens of thousands of local pages are being managed. SOCi is fully integrated with the top search, social media, and reputation management networks such as Facebook, Twitter, Instagram, LinkedIn, Google My Business, Yelp, and more.

Gainsight CS

gainsight.com

Retain And Grow Your Customers At Scale. Gainsight CS makes customers your best growth engine. Get a comprehensive view of your customers, understand trends and risks, and empower your team to scale with proven actions that deliver outcomes.

Polly

polly.ai

Capture instant feedback on Slack, MS Teams, Zoom and Google Meet with Polly. It helps teams of all sizes make smarter, data-driven decisions, instantly! We believe in a world where every voice has the power to transform work, and it’s our goal to make them heard. More than 40% of the Fortune 100 companies use Polly, empowering their teams across the globe while driving deeper engagement through our real-time feedback tools: Q&A, single-question and multi-question pollys, templates, icebreakers, trivia, and more. Polly gives you 10x better & faster response rate than email as it offers not just a native in-app experience but also voting over web. With over 20 million pollys sent and 1 million monthly active users, Polly connects you with your team in the spaces where work happens: Slack, Microsoft Teams, Zoom, Google Meet and virtual meetings.

Jebbit

jebbit.com

Jebbit's Enterprise Experience Platform enables brands to build beautiful interactive experiences that capture zero party data at scale across every channel. From product recommendation and personality quizzes to trivia, shoppable lookbooks, better surveys, polls, forms, and more - Jebbit experiences drive higher engagement because they exceed consumer expectations and offer genuine value in exchange for relevant information about their preferences, interests, lifestyles, and intentions. This consumer-declared, zero-party data, is the ultimate competitive edge for brands and drives tangible ROI across every stage of the customer lifecycle. Jebbit’s clients, including: L'Oréal, PepsiCo, Haleon, the NFL, Shiseido Group, Live Nation, ASICS, the NBA, JCPenney, Free People, Monster Worldwide, and more use the Jebbit software platform to create better consumer experiences that drive industry-leading engagement, collect a high volume of zero-party data, acquire enriched leads, drive more online conversions and increase loyalty and LTV.

SurveySparrow

surveysparrow.com

SurveySparrow is an end to end omnichannel experience management platform that bundles Customer Experience and Employee Experience tools such as NPS, Offline, Chat, Classic, and 360° Surveys which are mobile-first, highly engaging, and user-friendly. The conversational UI lets your surveys deliver a chat-like experience and increases survey completion rates by a whopping 40%. Its key features include: * Chat-like Surveys that switch from static to dynamic conversations. * Classic Surveys that ask one question at a time. * Offline surveys that let you collect feedback from even the remotest of places, internet-free. * Offline Survey App that serves as a kiosk for offline data collection. * NPS surveys to measure customer sentiment with a single question. * NPS Word Cloud and Sentiment Analysis to gain an in-depth view of customer sentiments. * 360° assessments to evaluate employee performance across various competencies and create personal development plans. * Multilingual surveys to translate your surveys into the languages of your choice. * Wide range of question types to gather a variety of data from respondents. * Click-free dashboard and highly advanced report filters for generating insightful reports. * Efficient user management to optimize your workflow. * White labeling to customize every element of your survey. * Sub Accounts to manage surveys independently under one parent account. * Single Sign-On to log in to our platform with just a single click. * IP Restriction to restrict account access only to trusted locations and networks. * Survey automation with recurring mode to gauge customer or employee pulse at regular intervals. * Survey sharing across a plethora of channels with the easiest sharing options. * Efficient integrations to avoid the hassle of using multiple software. * Custom CSS to add your own personal touch to every survey. * Workflows to automate recurring tasks and increase action efficiency.

LiveAgent

liveagent.com

LiveAgent is a fully-featured Help Desk and live-chat software that helps you bring personalization to your customer interactions with an all-in-one help desk solution. LiveAgent boasts the fastest chat widget on the market and is the most reviewed and #1 rated live chat software for SMB in 2024. Join companies like BMW, Yamaha, Huawei and Oxford University in providing world-class customer service. LiveAgent harnesses the power of an omnichannel universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Personalize your communication by taking advantage of our customer segmentation, automation, built-in CRM, a powerful analytics package as well as our customer knowledge base. Discover over 175+ help desk features and 200+ integrations. Start your free 1-month trial, no credit card required. 200+ Features included: -POP3 accounts -Email piping -Forwarding -Departments -Priorities -Statuses -Tags -Rules -Ticket Routing -Canned/Predefined messages -Email templates -Voice integration -Real-time website monitoring and statistic -Chats -Facebook/Twitter/Instagram/Slack integration -Knowledgebase -Live Suggestions as you type -Feedback and Contact forms -Agent rating, Gamification -Multilingual -Ticket Filters -File sharing and attachments -Chat button templates and much more. LiveAgent for Startups: Startup program is free for the first 6 months for startups that apply. This is an exclusive opportunity for startups to get access to the best customer support software in the market with no upfront costs. After the first 6 months, startups can continue using LiveAgent at a discounted rate.

BlueSnap

bluesnap.com

The Armatic platform enhances the power of your existing accounting/ ERP software and your existing CRM system with workflow automation, powerful business intelligence and fully integrated cross-department communications functionality to automate tasks in finance, sales, support, HR and operations. 1. Finance & Billing Automation (AR, AP, Invoices, Subscriptions, Payments): Fully automated AR Collections drastically reduces time to payment (DSO). Our advanced rules engine delivers the right message at the right time automatically, ensuring the highest likelihood of payment, while enabling prompt, efficient customer communication. Never have another vendor payment not accounted for, assign vendor bills for review and approvals. Leverage our workflow automation and approval engine to route all your bills for optimized payments. Enable subscription/recurring billing, progress billing, invoice creation, automatic payments, payment plans, late fees, coupons, online billing and interactive customer portals, all integrated and synced with your current accounting and CRM systems. Payment tokenization and automated failed payment recovery ensures no payment is missed and all data is secure. 2. Sales & Success Automation (QTC, CPQ, NPS, eSign): Automate quotes for prospects, control your pricing and close deals faster with our QTC and CPQ features. Everything from creating a quote to collecting cash from customers. Empower your sales and success team to handle the QTC process and remove departmental bottlenecks. No more second-guessing, let your sales team handle all aspects of new contract creation within a clearly defined framework - from quote to eSignature and payment. Share all historical communication data, files, documents, invoices and contracts across your whole team from the customer manager. Use Armatic's build in contact center to communicate with your customers. Leverage the Armatic Net Promoter Score engine to join companies that have grown 2x faster vs the competition. Empower your teams to make better decisions backed by customer feedback. 3. Human Capital Automation (eNPS, Employee Advocacy, Contracts, eRecords): Measure and improve your employee satisfaction with the Armatic employee NPS. Create communication feedback loops with your employees to drive loyalty and employee engagement. Amplify your companies social reach with Employee Advocacy. Leverage the social networks of your employees, by providing them an easy way to share approved company information. Your companies social posts reach a magnitude of prospects and potential new hires. Provide your HR team and managers across your organization a solution to eSign, store and manage securely all employee contracts. Share all historical communication data, files, documents, employee contracts and NDAs across your whole team. The Armatic employee contact manager provides your team instant and easy access to all employee relevant information, including communication data, contracts, and HR related notes.

VWO

vwo.com

Running an experimentation program is tricky. Whether your goal is to boost website conversion or improve user experience, there’s just so much you need to do to get things right. That’s why thousands of the world's leading enterprise brands like WMG, eBay, Ubisoft, Qualicorp, and others look to VWO for running and scaling their digital experimentation. VWO is the world’s leading web testing and conversion optimization platform that enables growing businesses to optimize their web experience across desktop, mobile, and other devices, to deliver a unique experience. Gathering user insights, prioritizing hypotheses, planning a roadmap, conducting tests, analyzing results - VWO lets you cover the whole 9 yards. VWO is thoughtfully designed for ease of experimentation. You can launch a test within minutes without any help from IT. With certifications including BS and ISO, VWO is fully GDPR compliant and provides robust security by design and default. With industry-leading 24/7 support and a 98% customer satisfaction rate, servicing a billion requests a day while ensuring 100% uptime – VWO is built for Enterprises! VWO’s global customer base includes brands like Vodafone, Samsung, Toyota, and eBay and has helped more than 4,500 brands across the globe to run over 600,000 experiments to date.

Field Agent

fieldagent.net

The Field Agent B2B MarketPlace connects brands, retailers, and agencies with customers across the country and around the world to help you win at retail. Our suite of fast, affordable retail-success products provides clients a distinct advantage in serving shoppers, outmaneuvering competitors, and making sales.

Global App Testing

globalapptesting.com

Global App Testing is a crowdtesting solution that enables QA, product, UX, engineering, localization and digital teams to test their product and experience in over 189 countries with 90,000+ professionally vetted professionals who test using real devices in real environments on hundreds of device combinations. We'll test your software for access, translation quality, local and cultural nuances so you can get visibility in every market your live, or about to launch in. Hundreds of leading brands including Meta, Microsoft, Google, BBC and iHeartMedia rely on Global App Testing’s platform to improve their product quality at a speed that allows Agile and DevOps teams to release more regularly and get vital feedback to fix issues, or make critical improvements to the user journey.

Omniconvert

omniconvert.com

Omniconvert Explore is an advanced experimentation tool that is mostly used by agencies, dev & product teams that want to launch advanced experiments, but also marketers that have minimum help from the IT department. We stand out: we truly care about our customers - doing the extra mile in terms of support & over-delivery as we also have in-house experimentation teams, CRO & data experts at your service. Capabilites: A/B testing: Create experiments using one of the advanced segmentation engines on the market, with 41 data points: website behavior, traffic source, CRM data, GTM, weather API, etc. Advanced reporting : > Bayesian & Frequentist statistics > Filter the results by specific goals > Assisted conversions or linear distribution > Cumulative view > Share only what matters with your team: pdf report > Track any events On-site surveys: > Triggered as popups or widgets > On-scroll, on-load, on-exit triggers > Logic branching > Mulitple choice, unique choice, grid, NPS, CSAT, etc > Segmentation behavior > Lead Capturing > Advanced Reporting Overlays > Trigger various creatives > Creative-builder > on-exit / on-load/ on-scroll Integrations: Google Analytics 4 Piwik Pro Hotjar Zapier - Hubspot, Marketo, Salesforce Shopify Woopra

123FormBuilder

123formbuilder.com

123FormBuilder is an online form builder software that helps businesses and individuals worldwide collect data and automate workflows through online forms, surveys, questionnaires, quizzes, and polls. Our form builder provides numerous features for building forms and surveys without needing coding skills. Data security is paramount to us, and we believe in a paperless future where businesses can handle critical business operations through intelligent online forms. We're building a data collection platform with the highest security standards, both GDPR and HIPAA compliant

Mouseflow

mouseflow.com

Mouseflow is a behavior analytics tool used by more than 210.000 digital marketing, UX, Product, Startups and Enterprise clients to optimize their website experiences. With Mouseflow, you can: • Find out what happens between your visitors' clicks by watching video recordings of their sessions. • Build 6 types of heatmaps for all your pages automatically to understand what is getting their attention. • Set up funnels to watch where and why your visitors drop. • Use form analytics to improve your lead generation. • Launch feedback campaigns to learn more about your visitors. • Analyze your data any way you need with powerful filtering options available in all plans. • Spend time fixing your website issues rather than finding them by filtering your visits by friction score, our machine-learning tool available at no extra cost and on all plans.

Pollfish

pollfish.com

Pollfish Survey Tools is an online survey platform that enables businesses to gather insights from real consumers worldwide using a mobile-first approach. The platform offers a wide array of tools for conducting surveys, including question templates, advanced questionnaire logic, and A/B testing. Its unique audience-targeting capability allows researchers to reach specific demographic and psychographic groups, ensuring more relevant data. With a network of over millions of real consumers and thousands of app and website partners, Pollfish has the ability to deliver responses on a global scale. Its commitment to quality is evident in its stringent quality assurance mechanisms aimed at eliminating survey fraud and ensuring reliable data. Users are also provided with round-the-clock support and translations of open-ended responses into US English for uniform analysis. With intuitive survey creation and real-time results visibility, Pollfish emphasizes ease of use, encouraging both technical and non-technical team members to harness the power of market research. Its technology includes a unique Random Device Engagement (RDE) approach to finding respondents and a focus on machine learning to maintain answer quality and reliability.

BugHerd

bugherd.com

BugHerd is the world's leading visual feedback and bug tracking tool for websites. Globally, thousands of great agencies and marketing teams love it for the ease and collaboration it brings to their website projects. BugHerd has revolutionised the way agencies collect and manage website feedback from clients and internal teams. It is perfect for teams and individuals involved in website design and development. With BugHerd you can easily pin feedback directly to specific elements of the web pages. It acts as a transparent layer on the website that is visible only to you and your team. Submitted feedback and bugs are sent to a central Kanban task board that provides full visibility of the project to all stakeholders. BugHerd is a hybrid company with employees working fully remotely, from an office or a mix of the two. The company is headquartered in Melbourne, Australia.

Instabug

instabug.com

Instabug is a software company that provides bug reporting, app performance monitoring, crash reporting, in-app chats, and user surveys for mobile apps. The company founded in 2014.As of September 2019, Instabug has reached over 25,000 companies, 400 millions reported issues and feedbacks received, and 2 billion devices running their SDK worldwide. Instabug's software development kit (SDK) used by Android, iOS, Cordova, Ionic, Xamarin, and web developers during beta testing as well as in live production versions of their apps. It is known for customizable “Shake to Send” feature on the mobile user side and detailed reports on the developer side. Users can attach annotated screenshots, video recordings, and voice notes to supplement their bug reports, which automatically includes network and device logs and repro steps. The SDK also integrates with a range of third-party tools used by developers, including Slack, Zapier, JIRA, Trello, Zendesk, and more.

Zuko

zuko.io

67% of people who start filling in an online form don't complete it. Zuko is an online form + checkout analytics and optimization tool that helps you reduce abandonment and increase conversions by making your form the best it can be. * Understand when, where and why visitors abandon your forms. * Get data on each form field to identify where your UX issues are. * Start tracking within minutes - no developer needed. * Easier and quicker to track forms than Google Analytics Get the answers to these questions and more: * Which fields cause my visitors to abandon? * How do visitors flow through the form? * What error messages are being shown, and how often? * How does visitor behaviour vary by device? * Is my form broken? When did it happen?

Woorise

woorise.com

Woorise is the easiest way to create viral giveaways & contests, landing pages and engaging forms such as surveys and quizzes. Woorise helps small businesses connect with an audience, collect leads, and close sales.

Tripetto

tripetto.com

Tripetto merged the best of SurveyMonkey, Typeform and Landbot into a single conversational solution with innovative features to let you build personable forms and surveys for all your audiences to boost completion rates for better insights.

Ruttl

ruttl.com

ruttl is the fastest way for product, marketing, sales and support teams to collect visual feedback, collaborate, and manage ideas through tools like website feedback, bug tracking and mobile app feedback and customer feedback. Currently, to review and track bugs on websites and mobile apps, people often resort to traditional methods such as taking screenshots, creating lengthy email threads, or having time-consuming meetings with developers. These methods can be frustrating and often lead to miscommunications and delays in the entire process. That's why we built ruttl! With its powerful features, users can now easily edit content, replace images, and make design changes to web elements while seamlessly sharing all kinds of changes that need to be implemented by developers. With over 15000+ users, ruttl has streamlined the visual feedback process and became the go-to tool for designers, developers, and agencies around the world.

Intouch Insight

intouchinsight.com

Intouch Insight: your partner to deliver a top-tier customer experience including business intelligence, mystery shopping, mobile forms & survey software. Intouch Insight offers a complete portfolio of customer experience management (CEM) products and services that help global brands delight their customers, strengthen brand reputation and improve financial performance. Intouch helps clients collect and centralize data from multiple customer touch points, gives them actionable, real-time insights, and provides them with the tools to continuously improve customer experience. Founded in 1992, Intouch is trusted by over 300 of North America’s most-loved brands for their customer experience management, customer survey, mystery shopping, mobile forms, operational and compliance audits, and event marketing automation solutions.

Alchemer

alchemer.com

Giving every customer a voice and making every voice matter is at the core of what we do every day at Alchemer. Our wired-in, always-on approach to collecting and acting on feedback allows teams to hear from their customers in the moments that matter most. Alchemer Survey can be used across the enterprise — by CX, Marketing, UX/UI, Product, HR teams and more — because we are fast to implement, easy to use and administer, and quick to return value. Half of Alchemer customers report going live on day one, ready to deploy surveys and analyze feedback.

ChurnZero

churnzero.net

ChurnZero is your platform and partner for Customer Success. We help your subscription business succeed at scale by giving you everything you need to improve efficiency, increase revenue, and deliver the best possible customer experiences. ChurnZero helps your Customer Success team spot potential churn risks early and see renewal and expansion opportunities faster. Best-in-class automation and personalization, in-app communications, and Customer Success AI™ make it easy to engage with customers and lead them to value. Our platform offers journeys, health scores, survey tools, segmentation, plays, reporting, real-time alerts, walkthroughs, collaboration centers and more, and integrates easily with your CRM and tech stack. Beyond the software, we pride ourselves on being your team’s trusted partner, consultant, and coach, dedicated to helping you and your team focus on the work that matters most.

Great Question

greatquestion.co

Great Question is the home of UX research for best-in-class teams like Canva, Drift, and Brex. Recruit research participants, conduct user interviews, surveys, and focus groups, and say thanks with global incentives. Then store, analyze, and share all of your insights, highlights, reels, recordings, and transcripts in a central repository.

Optimal Workshop

optimalworkshop.com

As a trusted and global leader in tools for information architecture, Optimal Workshop helps organizations build more intuitive and successful digital experiences backed by user research. Our superior analysis functionalities, multiple testing methods, and fast and easy participant recruitment give you the confidence to deliver robust and actionable insights throughout your entire digital lifecycle to your team. Participant recruitment Quality research relies on quality participants. We offer a seamless, integrated participant recruitment service to instantly access over 150 million people from around the world. If you need highly targeted participant options, try our custom recruitment service. Get specific with job titles, income brackets, and interests and combine complex target markets to mirror your customer personas. This will allow you to test the differences in your information architecture with cohorts relevant to your exact business needs.

Tobii UX Explore

tobii.com

Tobii UX Explore offers quick and easy-to-understand insights about your user experience by letting you see through the eyes of your users. With our UX testing platform, you’ll access a first-person perspective of user attention, with accurate gaze visualizations, using just the user’s smartphone. Whether improving your e-commerce experience or conducting prototype testing, discover where your design causes unnecessary workload and confusion and make agile adjustments to your user experience.