Page 7 - Top Edge Alternatives

HaloCRM

halocrm.io

HaloCRM is omnichannel customer service software, designed for teams looking to drive greater efficiency when handling enquiries from members of the public. HaloCRM will take your customer happiness to new heights, balancing your agent’s and customer’s needs in a solution that revolutionizes custome...

Stylo

askstylo.com

Solve Tickets Faster with AI Stylo is an AI assistant for human support teams. Empower your agents with ChatGPT in every Zendesk ticket, across all languages to solve tickets faster and make customers happier. Stylo is a Zendesk AI assistant inside every Zendesk ticket that understands the customer...

LimeChat

limechat.ai

LimeChat helps e-commerce brands sell, support, and market on WhatsApp. They have been pioneers of WhatsApp commerce, working with 300+ leading brands like HUL, ITC, Mamaearth, Wow Skin Science, Neemans Shoes, and Snitch. They help reduce CAC, boost retention, and deliver amazing experiences throu...

Messagepoint

messagepoint.com

Messagepoint is a leading provider of customer communications management software. Only Messagepoint harnesses AI-powered Content Intelligence to automate and simplify the process of migrating, optimizing, authoring, and managing complex customer communications for non-technical (business) users. Cu...

Tattle

get.tattleapp.com

Build a better customer experience with Tattle. Our Customer Experience Improvement (CXI) platform collects feedback at every touch point of the customer journey. Tattle empowers hospitality leaders with the actionable data needed to boost guest satisfaction, optimize operational performance, and in...

CEQUENS

cequens.com

Empower your business with CEQUENS! Experience innovative CPaaS & omnichannel business solutions. Bridge communication gaps between businesses & Customers. CEQUENS is a multi-award-winning omnichannel communication solutions provider. We are on a mission to simplify customer engagement through our ...

USERWISE

userwise.tech

USERWISE is an AI-powered platform that helps businesses collect, analyze, and manage customer feedback, Effortlessly & easily collect, analyze & optimize feedback effortlessly & easily with Userwise for Enhanced Customer Satisfaction

Decode

entropik.io

Decode helps your teams build efficient research processes and build products that resonate with consumers. * Insights AI Technologies - Insights AI (Emotion AI, Behavior AI, and Generative AI) to get unbiased insights and enable continuous consumer feedback. * Customer Research Platform - Decode o...

Anecdote

anecdoteai.com

Anecdote is an AI-powered feedback analytics platform designed specifically for Product, Customer Experience (CX), and Engineering teams. It enables these teams to analyze and extract valuable insights from customer feedback. By leveraging semantic search and AI-generated summaries, Anecdote allows...

Sinch Engage

engage.sinch.com

Sinch Engage (formerly known as MessengerPeople) is your all-in-one platform to leverage WhatsApp, Facebook Messenger, Instagram Direct Messaging, Apple Messages for Business, Telegram, Viber and Webchat easily and professionally for marketing, sales, and customer service. Sinch Engage is trusted b...

Unwrap.ai

unwrap.ai

Unwrap.ai is an AI-powered feedback analytics platform that helps businesses understand their customer needs and build products that customers genuinely care about. By turning customer feedback into actionable insights, Unwrap.ai enables product teams to supercharge their products and enhance custo...

Idiomatic

idiomatic.com

Idiomatic is a cutting-edge customer intelligence platform utilizing artificial intelligence to analyze customer feedback and turn it into a comprehensive voice of the customer image. The platform identifies customer pain points, drivers, and sentiment across various contact sources. It specificall...

EdgeTier

edgetier.com

EdgeTier is a real-time AI software that monitors conversations and provides valuable insights to enhance customer experience. It enables customer engagement teams to improve efficiency and turn agents into superstars. The software analyzes data and makes it readily accessible, allowing teams to re...

First Insight

firstinsight.com

First Insight offers a next-gen decision platform that enables designers, merchants, brand managers, buyers, and marketing teams to answer the key questions they face every day by engaging consumers with digital surveys specifically designed for the retail industry. Retail leaders use First Insigh...

Howazit

howazit.com

At Howazit we help organizations of all types, sizes, and industries meet customer expectations and walk them through their journey, by enabling simple and, most importantly, relevant communication. Our marketing and operations solutions enable you to interact with customers at relevant touchpoints,...

Outset

outset.ai

Outset is an AI-moderated research platform designed to automate and streamline the research process with the ability to scale. Leveraging artificial intelligence, the platform can conduct and synthesize video, audio, and text interviews with a vast number of participants simultaneously. It excels ...

Cloutly

cloutly.com

Cloutly is an all-in-one review-tech platform that helps multi-location businesses collect, measure, and manage the customer experience. From small barbershops to enterprise clients like Just Cuts, Swimart, and Home Instead, Cloutly helps marketing teams connect the dots between reviews and revenue...

Wonderflow

wonderflow.ai

Millions of product reviews are written every day. Wonderflow is the simplest AI-based solution to analyze them and turn this extremely vast stream of customer feedback into winning decisions. Wonderflow's unified VoC analytics help B2C companies extract value from consumer feedback like online rev...

Lang.ai EU

lang.ai

Lang.ai is a no code service automation platform that empowers customer support teams to build AI models that they can directly control to improve and automate critical support processes. We seamlessly integrate into Zendesk and Salesforce and take the tedious and manual tasks out of agents’ hands s...

Lang.ai US

lang.ai

Relative Insight

relativeinsight.com

Relative Insight delivers AI-powered text analysis to help brands and agencies generate customer, target audience and competitor intelligence from words. The platform delivers an efficient and scalable solution for uncovering actionable insights from survey open-ends, reviews, customer service trans...

Lumoa

lumoa.me

Lumoa is the first CX platform to offer GPT. In the past, companies used to spend weeks collecting, analyzing, interpreting, and reporting on customer feedback from multiple sources. Now, every employee can ask questions and receive real-time answers based on the voice of the customer. Lumoa helps m...

Chattermill

chattermill.com

The Chattermill Customer Feedback Analytics Platform helps businesses unlock their customer reality. Using Chattermill, companies can unify their customer feedback data across surveys, reviews, support tickets, conversations, and social media to uncover what customers want, need, and expect from th...

Kapiche

kapiche.com

Kapiche is a feedback analytics platform that analyzes mountains of customer feedback in minutes, allowing you to provide deep insights quickly and help your company make better decisions. Kapiche's platform doesn't require any set-up or code framing. It just works, immediately. And it lets you ana...

Kimola

kimola.com

Kimola is a ResTech company that offers SaaS products for research professionals. Kimola Analytics provides different aspects of a specific consumer audience’s lifestyle. These audiences are getting defined by users and generated by Kimola’s artificial intelligence engine. So that advertisers can u...

Caplena

caplena.com

Meet Caplena, the AI feedback analysis platform that is transforming how brands discover insights from open-ended responses. Combining text data with quantitative variables, it empowers users to turn overwhelming waves of feedback, reviews, and NPS survey data into actionable opportunities. Today,...

Séntisis

sentisis.com

Sentisis a leading product in the Spanish-speaking market to understand Social Media& Internet conversations in Spanish, with more than 100 clients and a presence in Spain, Colombia, México, Perú, and the US. Sentisis has a semantic expertise with a technology that adapts to each industry (+40 prebu...

Wordnerds

wordnerds.ai

Wordnerds is a UK-based SaaS company whose mission is to teach computers to read—and genuinely understand—language. 80% of the world’s data exists in the form of unstructured text. Big businesses are bombarded daily by millions of tweets, emails, webchats, online reviews, survey results, CRM-entries...

SemanticForce

semanticforce.ai

SemanticForce is the unified media, and e-commerce intelligence, and customer service platform powered by deep semantic and visual analysis. Our 360 market view concept features news, social media, reviews, pricing, ads, and threats intelligence within one powerful ecosystem. SemanticForce provides...

Unless

unless.com

The mission of UNLESS is to let users interact with their devices on human terms, by turning user interfaces into a dialogue. Our conversational UI platform offers businesses an AI-driven solution that facilitates a personalized conversation with every user. This is made possible through a variety o...