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ServicePlanner is a tool designed to streamline and optimize service operations by providing a structured approach to case management. It integrates into existing workflows, offering features like case summarization and resolution step suggestions. This helps service representatives quickly grasp key case details and follow tailored steps for efficient issue resolution, reducing the time spent on information gathering and policy searches.

Key features of ServicePlanner include its ability to simplify case management processes. It provides concise summaries of cases, highlighting essential information so that service agents can focus on resolving issues promptly. Additionally, it suggests resolution steps based on company policies and case specifics, ensuring consistency and efficiency in handling customer inquiries.

By leveraging these capabilities, ServicePlanner aims to enhance productivity and improve customer satisfaction by facilitating faster and more accurate responses to service requests. It supports organizations in optimizing their service operations by streamlining workflows and improving agent performance.

The appointment planner creates an efficient daily schedule by zip code and automatically sends customers appointments and reminders. The entire planning is done automatically.

Website: service-planner.nl

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ServicePlanner

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