Page 9 - Top MightyCall Alternatives
Intelly
intelly.solutions
Intelly redefines the landscape of dashboard applications by focusing on those who truly drive business success—your sales and customer service teams. Its platform integrates gamification to create an environment where healthy competition thrives, fueling motivation and enhancing team dynamics. This approach not only boosts individual performance but also strengthens the overall team spirit. For managers, Intelly offers intuitive tools that make it easy to design and customize dashboards tailored to both team-wide and individual goals. These dashboards provide real-time visibility into key performance metrics, enabling managers to make data-driven decisions quickly and efficiently. In addition to powerful dashboards, Intelly incorporates advanced survey capabilities, offering valuable insights into customer satisfaction and employee performance. By gathering and analyzing feedback, organizations can identify strengths, uncover areas for improvement, and take proactive steps to enhance both customer experience and internal processes. Its platform seamlessly integrates with leading CRM and contact center systems like Salesforce, Genesys Cloud, and Zendesk, ensuring a smooth and efficient workflow. Whether your focus is on driving sales growth or delivering exceptional customer service, Intelly equips your team with the tools needed to excel. At Intelly, it is committed to transforming the way businesses approach performance management, enabling teams to achieve their full potential and delivering outstanding results across the board.
Grypp
grypp.io
Grypp helps contact centers get closer to customers by providing a shared, engaging experience through immersive technology. Grypp's Digital Experience Platform (DXP) adds live synchronous interactions to existing voice, chat and messaging channels to elevate the contact center experience from transactional to emotional. With Grypp, contact center agents deliver a better customer experience, improve conversion rates, reduce handling time, improve compliance and much more. All this while serving customers in a way that's never before been possible. Agents improve performance, reduce call times and increase sales; customers have more compelling and productive experiences; brands gain happier, more loyal customers. Grypp is easy-to-use and works in harmony with existing comms solutions. It can be installed and run in minutes, reaching 47x ROI with immediate tangible value to all users. Grypp is shaping the future of communication, scaling to capitalise on the vast global opportunity to improve call center conversations and plans to reimagine communication globally. Be prepared to be Grypped!
Fiidbakk
fiidbakk.com
Website visitors can leave comments and feedback through Fiidbakk widget. Open canvas commenting allows users to leave feedback where it matters the most. This gives website or web app owners clear insights for real improvement Fiidbakk is a tool that lets your users leave comments directly on your website. No pre-set questions, just honest feedback where it matters. It helps you understand exactly what users think and where they face issues, giving you clear insights for real improvement. Get feedback today - pinpoint what matters most to your users and make changes that boost engagement, conversions, and satisfaction.
Feedbucket
feedbucket.app
Feedbucket website feedback tool, is a script you install on your website. This enables users to submit website feedback through screenshots and recordings directly into your project management tool or ticketing system. Visual feedback and annotation tool for bug reporting, website development and design projects. 14 days free trial! Try Feedbucket for free - No credit card. No catches. No BS. Collect website feedback and report bugs directly from the website you are working on, without leaving the site. Get clear feedback with screenshots and video recording sent automatically with all technical data straight into your project management tool; Trello, Jira, Github, etc.. Work smarter: - Save time, 4 - 10 h estimated per project - Includes video recording and annotation - No more PowerPoints or Word documents - No more long and messy email threads - Happy clients and happy dev team In short: Cloud-based platform that helps businesses receive feedback on website functionalities via annotated screenshots, videos and more.
FeatureFind
featurefind.io
FeatureFind empowers businesses of all sizes to harness user feedback for smarter product development. Engage your community by providing a platform for customers and teammates to share insights, vote on desired features, and participate in meaningful discussions. FeatureFind is a user feedback and feature request platform designed to help businesses collect, organize, and prioritize customer input. With an easy-to-use interface, teams can manage feedback, track feature requests, and align product roadmaps with customer needs. FeatureFind simplifies the process of turning feedback into actionable insights, helping product teams build better products faster.
IdeaApe
ideaape.com
The only AI Market Research Tool that works. Identify real problems that your target market faces. Tailor your content strategy to address your clients' unmet pain points. Understand your target market's willingness to pay. Develop a proven go-to-market strategy, backed by real pain points. Understand how your target audience looks at your competitors. Use IdeaApe to successfully identify and address unmet needs in your target market, you can develop groundbreaking products that resonate deeply with customers, creating strong market differentiation and fostering loyalty.
Cyft
cyft.ai
Skip the hassle of logging in and navigating screens in your PSA. Use Cyft to seamlessly update tickets and log billable hours hands-free. Revolutionize your MSP with Cyft, the first AI agent for managed service providers. Streamline operations, automate complex tasks, and transform ticket overload into strategic growth opportunities. Cyft is a cutting-edge platform that leverages artificial intelligence to enhance business operations through advanced data analytics and automation. It focuses on transforming complex data into actionable insights, helping organizations make informed decisions.
Cube
cubehq.ai
Generate hyper-personal, brand-relevant replies for customer reviews and queries using ChatGPT. Founded by an alumnus of Stanford, Wharton, and IITs, Cube is a generative AI startup helping multi-location businesses streamline online reputation management and customer care. It is leveraging ChatGPT to revolutionize customer care. Cube helps teams save time on repetitive tasks, boost productivity, and personalize customer interactions at scale. Cube is powered by ChatGPT, backed by leading investors like Peak XV (previously Sequoia India), Graph Ventures, and angel investors, and trusted by some impressive businesses in healthcare, real estate, hospitality, and storage. Key Features: * Review Collection: Unified management across all and any platforms. * AI-Powered Responses: Generate personalized responses using advanced AI. * Automated Responses: Automate replies with rule-based responses. * SEO-Optimized Responses: Enhance your SEO with keyword-rich responses tailored to boost visibility. * Email Alerts: Get notifications for new reviews and keywords. * Multi-Location Support: Manage feedback across different locations seamlessly. * Unlimited Users: Tailor permissions for various team roles. * Ticketing System: Organize and assign review follow-ups. * Major Platform Integrations: Seamless connectivity with Google, Yelp, TripAdvisor. * Sentiment Analysis: Understand customer emotions through advanced analytics. * Rating Reports: Access concise reports on online ratings. Special Integrations: * Restaurants: Trained models which can understand and respond to restaurant reviews on Doordash, UberEats, OpenTable, Grubhub and provide insights on recurring themes in reviews. * Hotels and Rentals: Integrations with Booking, Expedia, Hotels.com, Agoda, Airbnb for hotel-specific reviews.
Clickiny
clickiny.com
Enhance your business with Clickiny! Increase customer engagement effortlessly with its all-in-one solution for WhatsApp chat buttons, forms, bookings, and more. Clickiny is perfect for businesses and individuals who want to streamline communication through WhatsApp. Whether you're looking to capture leads, manage appointments, or provide an easy way for customers to reach you.
AdsEra
adsera.in
Adsera is an innovative and rapidly growing SaaS platform that is transforming the way businesses engage with their customers. It firmly believes that meaningful customer relationships are built through conversations, and its cutting-edge customer engagement software, built on WhatsApp's Business API, empowers businesses to have personalized, real-time interactions with their customers at scale. In today's on-demand economy, where customers expect fast and seamless service, Adsera enables companies to deliver exactly that. Its user-friendly platform makes it incredibly easy to get started. Setting up and running Adsera takes minimal time and effort, allowing small and medium businesses to quickly embrace its solution.
Addy AI
addy.so
Addy AI is an innovative platform designed specifically for mortgage lenders, aimed at streamlining the loan origination process. By leveraging advanced AI technology, Addy AI helps reduce manual work for loan officers, enhancing efficiency and enabling faster loan closures—often in just days instead of weeks.
Teleportivity
teleportivity.com
Teleportivity allows specialists to look their customers in the eye from anywhere in the world; to assist, face-to-face and on-demand, at your physical location using the latest in digital technology. Teleportivity creates connection solutions for the modern age of communication, blending the efficiency and scale of digital with the power of the personal touch. Security Industry Association (USA) - Winner 2021 "Judges Choice" ** Intercoms - Your intercom, reimagined. Redefine what your intercom is capable of with a new level of accessibility, functionality and ease. ** Video Concierge - Your concierge, reimagined. No more staff shortages. No more unattended front desks. Just unparalleled service from anywhere to anywhere. ** Help as-a-service - Service at scale, reimagined Whatever your requirements, support your staff and customers across thousands of access points with ease.
PhingooCRM
phingoocrm.com
PhingooCRM is a cloud-based CRM solution tailored for modern call centers, equipped with advanced tools for effective resource management. All CRM systems are highly adaptable, designed to meet the unique needs and processes of your organization. If you're looking to implement PhingooCRM or already use it, it's important to note that updates, patches, and configuration changes can complicate things over time. Ensuring that your custom modifications remain functional after these updates is crucial. Traditionally, quality assurance teams or designated members perform these checks manually. However, as your organization grows, PhingooCRM workflows can become complex, and the volume of data increases significantly. Manual testing can be labor-intensive and error-prone, making it challenging to cover all aspects of the system. This is where test automation comes into play, helping you navigate the validation challenges efficiently. It can save considerable time and ensure smooth operations with minimal effort. However, there are some challenges to consider: * Ongoing Updates and Maintenance: CRM systems like PhingooCRM are constantly evolving, which means your automation scripts may break with new releases. Keeping track of these changes and updating your test scripts can become burdensome. * Complex User Interface: The strength of CRM systems lies in their ability to manage intricate business workflows, which can lead to a complicated user interface featuring dynamic object IDs, nested iFrames, and detailed object trees. Automating these elements with traditional tools can feel like piecing together a puzzle. * Custom Reports: Reports are tailored to your specific requirements, and automating them with legacy tools often necessitates programming expertise from your engineers. * Test Data Management: Managing large volumes of data and sensitive information requires a careful approach. Effective test data management is essential for extracting, masking, editing, and maintaining test data securely. * Skilled Personnel: Finding and retaining knowledgeable engineers proficient in automation tools and coding can be a significant challenge.
Nametag
getnametag.com
Nametag stops AI-powered attackers while saving 30% of your helpdesk costs. Nametag is the first identity verification platform for secure account recovery. Complete your IAM and MFA configuration with plug-and-play solutions that protect critical moments like MFA resets, password changes, and employee onboarding, while unlocking new automations and cost savings through self-service and agent-assisted workflows. Nametag solutions are built on Deepfake Defense™, the next-generation identity verification (IDV) engine that combines Cryptographic Attestation™, Adaptive Document Verification™, Spatial Selfie™ and other features to prevent AI-powered impersonation. It’s the only IDV that delivers the identity assurance needed in the age of generative AI and deepfakes. Global enterprises across social media, software, healthcare, insurance, finance, higher education and other industries trust Nametag to deliver secure, integrated account protection and cost savings at scale. Nametag customers eliminate over 50% of their IT tickets, reduce helpdesk costs by 30%, boost helpdesk agent efficiency by 5x, improve user experiences, and prevent account takeovers that lead to data breaches and ransomware attacks.
Manyface
manyface.io
Manyface is revolutionizing enterprise productivity with advanced AI technology. By automating routine tasks, its AI-powered agents, or Manyface Agents, free up employees to focus on creative and strategic work. Its platform is the foundation for enterprise-wide generative AI, delivering seamless, accurate, and secure solutions. Manyface Agents collaborate intelligently, breaking down complex tasks into manageable steps and leveraging existing enterprise tools. Continuously learning and improving, this agent delivers unmatched performance across departments, from customer support to data management and compliance. Key Features: 1. Personalized Avatars: Choose from a diverse range of avatars and tailor them to match your style, personality, or mood. Customize facial expressions, attire, and background to make your avatar uniquely yours. 2. Dynamic Conversations: Experience interactive and dynamic conversations with your avatar. Pose questions, provide prompts, or discuss various topics, and watch as your avatar responds intelligently, sparking engaging discussions. 3. Speech Synthesis: ManyFace employs cutting-edge speech synthesis technology to provide a human-like voice to your avatar, enhancing the conversational experience and creating a natural and engaging interaction. 4. Artificial Intelligence (AI) Interaction: Utilizing advanced AI algorithms, ManyFace ensures that your avatar's responses adapt and evolve over time, learning from previous interactions to enhance its conversational abilities and accuracy. 5. Expressive Communication: Your avatar not only speaks but emotes! Expressive facial movements and gestures bring an additional layer of realism, making your conversations feel incredibly genuine and immersive. 6. Wide Array of Topics: From casual chit-chat to in-depth discussions on various subjects, ManyFace accommodates a vast array of topics, ensuring there's always something to talk about and learn from. 7. Educational and Entertaining: Use ManyFace as an educational tool to simulate historical figures, literary characters, or scientific personalities, allowing for interactive learning experiences. Alternatively, use it purely for entertainment and enjoy light-hearted banter with your avatar. 8. Accessibility Features: ManyFace is designed to be inclusive and accessible to all users. It offers options for adjustable text sizes, various language support, and compatibility with assistive technologies, ensuring a seamless experience for everyone. By combining the strengths of large public language models and its own specialized models, Manyface Agents offer unparalleled accuracy and adaptability. When you choose Manyface, you're not just adding technology; you're gaining a highly skilled, AI-powered teammate.
FeedbackNow
feedbacknow.com
Real-Time Signals for Your Real-Time Operations FeedbackNow gives businesses in healthcare, travel, multi-location retail, and major venues the ability to monitor, analyze and act on a continuous stream of customer feedback and other signals to optimize their operations using a simple and powerful system. Businesses are given this feedback instantly in FeedbackNow’s platform and are able to analyze data for trends, and prioritize action to improve experiences and operations. FeedbackNow enables brands to consistently deliver excellent CX and drive growth.
Effebot
effebot.com
Effebot is a service that helps to send pre-recorded or generated voice messages to thousands of call recipients at once. Conduct any scripts and call scenarios with speech recognition and IVR functions. Integrate Effebot to your system with API. Enjoy a variety of features to enhance the customer experience of your clients, and save valuable time and money. Effebot provides auto-calls to improve CX and drive costs. An interactive call-center in your pocket - it has never been so simple to make more than 100k calls/day with human-like IVR. Main features: - API access; - Speech recognition and generation; - Analytics in real time; - Free Customer and Tech support. Commonly-used for: - appointment reminder; - notification; - verification. Effebot also provides White Label service, so you can set up your own solution and make money out of it. Mostly used in Marketing Agencies and BPOs.
boxx.ai
boxx.ai
Boxx.ai: AI for e-commerce. boxx.ai is an Artificial Intelligence tool that personalizes customer touch. AIDA maps users and actions/products to better engage customers. It makes your e-commerce business personalised for each customer in a matter of a few clicks with the world's most sophisticated algorithms crunching terabytes of data on powerful compute engines. Its ever-learning algorithms find hidden patterns in your data to identify the most personalized and relevant products for each customer, based on the probability to click or buy. Further, Boxx.ai's omni-channel execution engine follows each customer everywhere they go with just the perfect communication, to increase engagement, transactions or revenue by 40%.
OlaSales
olasales.com
OlaSales uses AI to streamline your business operations in one powerful platform. Boost your productivity and dominate your goals. Tired of juggling multiple tools and platforms to manage your business? OlaSales offers a revolutionary solution: an all-in-one software powered by AI that streamlines your operations and empowers you to work smarter. Boost Sales and Communication: * Effortless Customer Management: OlaSales acts as your central hub, storing all customer information—contacts, emails, text conversations—in one organized place. This makes communication a breeze and eliminates scattered data woes. * Seamless Multi-Channel Engagement: Engage your customers on their preferred platform! Whether it's text messages, emails, website chat, Facebook Messenger, or GMB messaging, OlaSales lets you connect seamlessly. * Track Leads and Close Deals: Gain real-time insights into your sales pipeline with clear overviews. Track leads and opportunities at every stage, from initial contact to closing the deal. Teamwork Made Easy: * Shared Customer Data: OlaSales fosters collaboration by providing your team with shared access to essential customer information. This ensures everyone is on the same page, leading to smoother communication and more efficient teamwork. Beyond Sales: A Complete Toolkit: * OlaSales goes beyond just CRM. It offers a comprehensive suite of tools to manage all aspects of your business: * Marketing Automation: Build landing pages, design forms, and create automated workflows to streamline your marketing efforts. * Payments Made Easy: Accept payments directly through text messages, making transactions secure and convenient for your customers. * Social Media Management: Schedule posts, track engagement, and manage your social media presence all within OlaSales. * Project Management: Keep track of projects, assign tasks, and collaborate with your team using calendars, opportunities, and project management features. * Data-Driven Decisions: Generate comprehensive reports to gain valuable insights into your business performance. * And More! OlaSales offers a range of additional features like surveys, trigger links, membership management, email marketing, and even affiliate program management. Stop juggling multiple services and experience the power of OlaSales! This all-in-one solution empowers you to streamline operations, boost sales, and achieve your business goals.
Yonyx
corp.yonyx.com
Yonyx is the leading cloud based platform for creating decision tree driven interactive guides. These guides are used for interactive troubleshooting, business process compliance, telemarketing, Human Resource processes, IT Helpdesk etc. Internal users access these guides from within CRM systems like Salesforce, Microsoft Dynamics, SAP, Oracle, NetSuite, ServiceNow, Zendesk etc. External users (e.g. consumers) access Yonyx interactive guides from your websites, mobile apps, social media pages etc. Using Yonyx guides for customer service helps improve consistency and quality of service delivered, improve customer satisfaction (CSAT), reduce cost and deflect up to 50% of incoming calls through interactive self service. When used in Telemarketing, these guides help increase average revenue per associate by guiding customers to the right products as per customer needs, handle customer objections and improve % of interactions that result in closed sales. Built on a unique decision network architecture (DNA) foundation, Yonyx is also the most powerful analytics platform that helps customers derive insights into their customer interactions that simply cannot be derived in any other way.
Voiclet
voiclet.com
The key to a successful business is the ability to offer customer support anytime, anywhere. With Voiclet, you can receive customer calls directly on your phone, no matter where you are or what time it is. Voiclet also enables you to add various support agents to address customer inquiries at any time, all from the comfort of their own locations. Additionally, Voiclet facilitates calls from your website straight to your phone, ensuring seamless communication.
SpeakPipe
speakpipe.com
SpeakPipe is an easy way to receive voice feedback from your podcast listeners or blog readers. No phone calls are required. SpeakPipe enables you to receive voice messages from your audience directly on your website, and allows you to make it super easy for your website visitors to contact you, leave feedback or testimonial.
eVoice
evoice.com
eVoice® is a simple and reliable communications solution that helps you connect with customers, clients, and colleagues with access anytime, anywhere. It provides a second line and allows you to use the eVoice app, so you don’t need a second phone! Discover the freedom of having your business line accessible from your smartphone. Make and receive calls, send and receive texts, access your phone contacts, and more, all from the eVoice app—without any headaches or restrictions. eVoice provides a virtual phone solution that’s perfect for entrepreneurs, freelancers, consultants, or anyone else who needs to stay connected with their business. Here are the eVoice features and benefits: * 3000 minutes/month with your business number. * Multiple extensions. * Separate work and personal voicemails by directing business voicemails to the app. * Create speed dial shortcuts. * Save and review call logs. * Access your phone contacts from within the app. * Screen calls to help manage your time. * Show your eVoice number as the caller ID for outbound calls.
Butterflye
butterflye.io
Super charge your product usage, speed to adoption, and product engagement and let Butterflye generate all your end of release cycle documentation and GTM enablement comms with one click of a button. Butterflye is a product engagement platform that takes technical jargon and automatically generates release notes, changelogs and product briefs. The Butterflye effect turns those documents into easy-to-understand, persona-based messages for your entire GTM team and customers. Eliminate all your manual end of cycle documentation pieces and enable Sales & Marketing to go sell your new features.
Uplight
uplight.com
Uplight is the technology partner for energy providers and the clean energy ecosystem. Uplight’s software solutions connect energy customers to the decarbonization goals of power providers while helping customers save energy and lower costs, creating a more sustainable future for all. Using the industry’s only comprehensive customer-centric technology suite and critical energy expertise across disciplines, Uplight is streamlining the complex transition to the clean energy ecosystem for more than 80 electric and gas utilities around the world. By empowering energy providers to achieve critical outcomes through data-driven customer experiences, delivering control at the grid edge, creating new revenue streams, and optimizing existing load and assets, Uplight shares a mission with its clients to make energy more sustainable for every community. Uplight is a certified B Corporation.
Dialer360
dialer360.com
Dialer360 offers a comprehensive telecom solution featuring Ringless Voicemail, Predictive Dialer, Hosted PBX, AI Voicebot, VoIP Termination, and Click-to-Call Dialer. Key Features: * Multiple Dialing Options: Choose from various dialing methods, including predictive, power, and progressive dialing, to suit your operational needs. * AI Integration: Utilize AI-driven features like answering machine detection to streamline calls and maximize agent efficiency. * Hosted PBX Services: Benefit from cloud-based phone systems that eliminate the need for on-premise hardware and reduce maintenance costs. * Comprehensive Tools: Access features such as TPS/DNC filtering, recording portals, and CRM integrations to manage customer interactions effectively.
EverHelp
ever-help.com
Customer service outsourcing team with a data-driven approach. EverHelp is an industry-leading provider of customer service solutions. Its dedicated team members are committed to empowering businesses to provide remarkable customer service. EverHelp's mission is to transform outsourced customer service and debunk the myth that outsourcing means inferior service. EverHelp serves as our customers' most reliable business partner, enabling them to forge enduring bonds with their clients. EverHelp's vision is to create meaningful connections between companies and their customers. EverHelp's customer outsourcing team is here to support your clients 24/7, allowing you to focus on scaling up your business. EverHelp’s journey began in 2019, and along the way, we've successfully launched over 100+ projects. EverHelp's coworkers have expertise in various industries, from startups to SaaS companies. EverHelp's services include: * Customer Support Operations * Back Office Support * Mobile App Support * Technical Support * Sales Support EverHelp provides your with comprehensive support solutions that address their needs and go above and beyond your expectations.
AI Rudder
airudder.com
AI Rudder is a software company that harnesses the power of AI voice automation to supercharge customer experiences. With AI voice assistants, your call center can make quality human-like calls at lightning speeds, collecting and analysing data automatically to reach and activate more customers. AI Rudder helps call centers reduce costs by automating repetitive tasks and lowering agent workload. This frees up agents to focus on things only humans can do. Over the long term, AI Rudder aims to rethink the future of business communication.
Nubitel CX
nubitel.co
An Omnichannel Cloud Contact Center Solution that offers users flexibility and scalability, which leads to a next-level Customer Experience. Manage interactions from multiple channels from a single platform.
MirrorFly
mirrorfly.com
MirrorFly is a highly secure and scalable real-time communication solution that offers Voice, Video & Chat SDKs with both self-managed(SaaP) and cloud hosted models(SaaP) for businesses. With over 150+ chat, voice and video calling features that can be integrated into any existing or pre-built device effortlessly. MirrorFly is full of enriched features like screen sharing, whiteboard, voice/video conferencing and recording, etc., that meets the needs of any kind of industry despite location and device. CONTUS TECH is the parent company for all the products and services provided by MirrorFly. They have customers over 40+ countries serving a wide range of communication possibilities to several industries & sectors. They are headquartered in Atlanta, USA, and regional offices in Chennai & California. Highlights of MirrorFly as an Enterprise Communication Solution: --300+ In-house Team --On-premises / Cloud hosting -- Supports 30+ Industries & Sectors -- Cloud & Self-Managed Pricing Models