Page 2 - Top Knowlarity Alternatives

Zoho Voice

zoho.com

Say hello to your new cloud-based business phone system. Make business communication simple, cost-effective, and highly reliable. Zoho Voice is a cloud base contact center solution that helps you with wider & deeper call scaling options, a secure and seamless way to handle your calls, streamline your call traffic, and sync your data in real-time to access it with other integrated Zoho apps, and lastly, to get insights on your team’s performance while efficiently managing your workforce. Show Less

ServiceNow

servicenow.com

ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow.

Aircall

aircall.io

Aircall is the customer communication and engagement platform, designed for sales and support teams. It is an entirely cloud-based voice solution, easy to use, reliable and integrated with all CRMs and critical business and conversational tools such as Salesforce, HubSpot, Intercom, Slack, Gong, and many others. Through a combination of its powerful software and dedicated people, Aircall helps SMBs drive productivity and turn customer and employee satisfaction into key growth drivers. Aircall has expanded its international footprint and currently has over 700 employees from 40 nationalities spread over 6 offices and was named one of Built In’s Best Places to Work. As part of the Deloitte Fast 500 list, Aircall achieved centaur status after securing over $100 million in annual recurring revenue earlier in 2022.

Vonage

vonage.com

Vonage (, legal name Vonage Holdings Corp.) is an American publicly held business cloud communications provider. Headquartered in Holmdel Township, New Jersey, the company was founded in 2001 as a provider of residential telecommunications services based on voice over Internet Protocol (VoIP). As of 2020, Vonage reported consolidated revenues of $1.25 billion Through a series of acquisitions beginning in 2013, Vonage, previously a consumer-focused service provider, has expanded its presence in the business-to-business marketplace. Vonage's offering includes unified communications, contact center applications and communications APIs.

CallHippo

callhippo.com

CallHippo is a next-generation business phone system that helps you connect with your customers.CallHippo is easy-to-use while offering robust functionality with advanced features like Power Dailer and Automatic call distribution. Our Extensive reporting and seamless integrations empower sales and service teams to have effective conversations with customers. Providing World-Class support 24*7 and Accessible by desktop and mobile-app, CallHippo is trusted by over 5000 companies worldwide.

WATI

wati.io

Reimagining customer engagement, Wati is the leading conversational platform built on WhatsApp's Business API. Our easy-to-use software empowers 8,000+ businesses across 100+ countries to deliver personalized, real-time conversations at scale. With innovative AI solutions, we're transforming how companies communicate: * Shared inboxes allow seamless collaboration * Powerful automation boosts efficiency * Broadcast messaging engages customers * Intelligent chatbots provide instant support As a fast-growing global SaaS startup, we're passionate about using technology to build meaningful relationships between businesses and customers. Our talented, driven team is united by a vision to empower organizations and redefine connections through meaningful conversations.

Adversus

adversus.io

Adversus is an outbound auto dialer that helps streamline your outgoing calls, automate manual processes, and provide valuable insights. Adversus allows you to customize your dialing strategy with numerous features. Choose between Predictive, Progressive, or Manual dialing - or mix them up! Make all daytime activities easier for managers and employees with Adversus' tools for workflow improvement and time optimization.

Botpress

botpress.com

Botpress is a generative AI platform for building ChatGPT chatbots, enabling users to create chatbots with an intuitive building experience, powered by the latest in LLMs and GPT by OpenAI. The platform offers an extensive range of features, including the GPT-Native Engine and Conversation Studio, which provides a next-generation chatbot editor. Besides, the platform comprises the Hub, which is the largest collection of integrations that users can use to integrate their chatbots with other tools and services. It also offers various resources, including documentation, video tutorials, SDK, and a community forum on Discord. Botpress Cloud is the platform's new feature that users can try out to build and deploy their chatbots faster, while its Visual Flow Editor offers an intuitive, visual flow editor that allows users to bring their users' conversations to life. The platform also provides various pre-built integrations and skills powered by the largest chatbot open-source community, enabling users to speed their building process.Users can leverage the platform's insights from Analytics, Misunderstood, and Sentiment Analysis to continuously improve their chatbot. Additionally, Botpress offers one-click deploy across all their channels to meet users where they are. Botpress is trusted by thousands of organizations and has built various templates, including Shopping Companion, Health Bot Template, Banking Support, IT Assistant, Telco Billing Advisor, Fitness Friend, HR Helper, and Language Tutor chatbots. Overall, Botpress offers various tools and features that make building and deploying chatbots faster and effortless.

Nightbot

nightbot.tv

Nightbot is a chat bot for Twitch, YouTube, and Trovo that allows you to automate your live stream's chat with moderation and new features, allowing you to spend more time entertaining your viewers.

8x8 Work

8x8.com

8x8 Work is an all-in-one collaboration hub for phone, video, and messaging. It brings robust and secure unified communication and collaboration experiences to every employee, with the convenience of doing more from anywhere on any device. 8x8 Work elevates the quality and reliability of your business communications system: - Give your business a competitive advantage with a modern cloud-based phone system. Industry-leading global coverage in over 55 countries backed by a 99.999% uptime SLA guarantee. - Get award-winning voice quality in the office or on the go, powerful analytics, and a single administration platform to manage all your locations. - Use one app for all your business communications needs. Consolidate vendors to simplify IT management and boost employee effectiveness and productivity regardless of work styles, locations, or devices. - When ready, seamlessly expand to the 8x8 XCaaS platform and let 8x8 be your one-stop shop for voice, video, chat, contact center, and APIs. - 8x8 maintains various industry-leading security and third-party compliance certifications, and our security program is designed to protect the confidentiality, integrity, and availability of our customers’ data. - 8x8 has been a leader in cloud communications for many years, and innovation runs deep in our company’s 30-year history. We have been awarded over 300 patents covering diverse aspects of our service, infrastructure, and UX design and functionality. The 8x8 Work capabilities include: - All-in-one collaboration from desktop and mobile devices with voice, video, and instant messaging. - Enterprise-grade PBX features include voicemail, transcription, business SMS/MMS, fax, emergency services, and more. - Multi-level auto-attendant and flexible call routing rules and flows. - Department-level call queues and effective queue management capabilities. - Schedule, host, and manage large video meetings with up to 500 participants from a web browser, desktop, or mobile device—live stream even larger meetings, such as company-wide meetings and town halls, directly on YouTube. - In-meeting chat, virtual backgrounds, recordings, polls, breakout rooms, live translation and closed captioning, and AI-generated post-meeting summaries for important highlights and key moments. - 1-1 or group private and public chat rooms. Set your presence status, share links and files, and quickly access previously shared documents. - Coaching and speech analytics features and actionable business insights using built-in analytics that capture historical and real-time data from all interactions. - Out-of-the-box integrations with 40+ enterprise apps, including Salesforce, ServiceNow, and Microsoft Teams. Right-fit telephony integration options for companies standardizing on the Microsoft ecosystem. - Composed, personalized experiences for key organizational roles, such as IT administrators and receptionists, to boost user productivity.

Helpwise

helpwise.io

Retaining customers is as important as acquiring new ones. Loyal customers generate more revenue and bring you referrals at zero cost. Providing good customer service is an integral part of customer retention. With Helpwise, managing customer service is easy. 1. Setup your customer service center literally in minutes. 2. Communicate with customers across all channels and collaborate with your team. 3. Establish accountability with no more shared passwords. 4. Setup self-service and automation. 5. Get actionable insights on improving team productivity and customer satisfaction. Helpwise integrates with Email (think support@, sales@, careers@ etc.), Live Chat, Whatsapp, SMS, Social Media and more. Get started with Helpwise, a customer service solution that drives revenue for your business.

SiteGPT

sitegpt.ai

SitesGPT is a web-based site builder software that uses Artificial Intelligence to build websites. It takes less than 1-minute to get your own professional website absolutely FREE.

CustomGPT

customgpt.ai

Experience the Benefits of Personalized AI with CustomGPT: Get Unique Insights and Solutions with AI Trained On Your Content

Drift

drift.com

Drift®, the buyer experience and Conversational AI company, inspires businesses to create more engaging customer experiences, one conversation at a time. Its human-centric, AI-powered platform listens, understands, and learns from buyers to deliver personalized experiences and recommendations at every touchpoint. Drift is creating a world where AI works for humans to turn conversations into relationships. Drift helps thousands of customers across the globe translate conversational data and buyer behavior into deeper relationships, more pipeline, and more revenue. A pioneer in Conversational Marketing, the company was founded in 2015 to help remove friction from the B2B buying process. As buyer expectations continue to increase and AI becomes central to empowering meaningful customer journeys at scale, Drift is disrupting the category it created.

BirdEye

birdeye.com

Birdeye is the top-rated reputation management and digital customer experience platform for local brands and multi-location businesses. Over 100,000 businesses leverage Birdeye’s AI-powered platform to engage seamlessly with customers, drive loyalty, and excel in their local markets.

YouMail

youmail.com

YouMail, Inc. protects consumers, enterprises, and carriers from harmful phone calls. It protects consumers with app-based call protection services. It protects consumer-facing enterprises by detecting and helping to shut down imposter traffic that can lead to financial or brand damage. It protects carriers with robocall mitigation services that detect when bad traffic is originating, traversing, or terminating on their networks. Its direct consumer solutions answer over a billion live calls per year across well over 10 million registered users, powering America's most robust telephone sensor network in identifying and providing zero-hour protection against illegal calling campaigns and cyberattacks. It also operates the Robocall Index™, the nation’s definitive source on telephone network activity and attacks. YouMail, Inc. is privately funded and based in Irvine, California. YouMail Free includes: * Call blocking to protect you from known spammers * Text blocking to stop messaging scams * In-app voicemail (optional) with “smart greetings” for added safety * Free Privacy Scan to identify where your personal info is exposed online YouMail Plus includes: * Everything from free, and . . . * Call Screening to stop all the bad guys * Enhanced text and voicemail protections for added safety * Removal of your exposed info from data broker websites

Cody

meetcody.ai

Cody is an intelligent AI assistant like ChatGPT, but with the added benefit of being able to train it on your business, team, processes, and client data. You can use Cody as an employee to support your team in various ways: * Provide instant answers to business questions by analyzing your company's accumulated documents and acting as an expert on your processes. * Boost employee efficiency by providing instant answers, ideas, and ready-made work to help your team work smarter. * Troubleshoot issues and discover hidden features of your digital tools using support documentation. * Brainstorm ideas and provide suggestions drawing from the context of your past conversations with Cody. To use Cody, you can upload your company's files, documents, and data to build your own customized knowledge base. Cody then uses this information to provide tailored responses. Cody can be integrated into various tools like PowerPoint, PDF, Word, Discord, websites, and more. The platform emphasizes advanced data security and privacy, with features like AWS encryption, SOC II compliance, and customizable access controls. Cody is designed to empower teams by providing an AI assistant trained on their specific business context.

SendPulse

sendpulse.com

SendPulse is a multi-channel marketing automation platform for multifaceted business promotion and customer retention. SendPulse allows you to send email and SMS campaigns, work with clients using chatbots for Telegram, Facebook Messenger, WhatsApp, and Instagram, and create landing pages in just 15 minutes. SendPulse also offers a platform for creating online courses. You can easily track all of your marketing activities and client information with SendPulse’s free CRM.

Signals

getsignals.ai

Signals is a lead generation and AI Platform that helps you know who is on your website, and leverage their behaviors, to engage with visitors who are ready to buy. We have already helped companies find thousands of qualified new contacts without visitors needing to fill out a form.

JivoChat

jivochat.com

JivoChat is a free live chat for online businesses to talk to their customers in real time. It offers you to build a 360° customer support system and to connect message funnels, offer calls, configure and customize freely.

Cloudtalk

cloudtalk.com

Make CX your greatest advantage with CloudTalk’s business-calling software. Call directly with CloudTalk, access all customer data, and automate tasks. Experience the future of business calling with CloudTalk. Access 160+ international numbers, increase call efficiency by up to 87%, and save your team time for what really matters — increasing customer satisfaction. Make and receive calls directly with CloudTalk's Click-to-Call feature. Eliminate repetitive tasks and automate your workflows. Sync contact details, past interactions, call recordings, and SMS across both systems with an effortless two-way synchronization. Customize your setup and customer experience with over 35 integrations. Choose how inbound, outbound, and missed calls are logged with advanced call logging features. Log important information directly into your CRM at the end of each call with the Speech-to-Text transcription feature. Gain a comprehensive overview of interactions by synchronizing SMS messages sent from CloudTalk to your CRM account, ensuring no important information is missed when closing deals. Learn how CloudTalk can provide you with unparalleled control over your customer’s experience and start matching their expectations today. Schedule a demo with one of our specialists today!

Engati

engati.com

The Engati chatbot and live chat platform is the winner of the 2021 CODiE Award. It empowers you to build intelligent bots in minutes without programming. Build once and publish across 15 channels - WhatsApp, Messenger, Instagram, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, your website, and your mobile app. Supports intelligent paths, train, copy, analytics, and private labeling. Using Engati you can leverage the power of machine learning, NLP/NLU to design your very own chatbot and engage your customers in 50+ languages.

Close

close.com

Close is a bootstrapped, profitable, 100% remote, ~100 person team of thoughtful individuals who value autonomy and impact. They are eager to make a product their customers fall in love with over and over again. They startups & SMBs. Since 2013, they have been building a CRM that focuses on better communication, without the hassle of manual data entry or complex UI. Their goal: double the productivity of every sales rep. Their values: 🏡 Build a house you want to live in 🚫 No BS 🤝 Invest in each other 💪 Discipline equals freedom 🥇 Strive for greatness How they work together: * Productivity, Quality & Impact: They don’t track hours. They trust you’re an adult and know best how to prioritize, meet your goals and contribute at a high level. * Asynchronous communication & collaboration: They have team members all over the world. They don’t expect anyone to work untraditional hours, that means their default is async. Most teams have 2-5 hours of internal meetings weekly. * Appreciation for Deep Work: *During your normal work day, not after a day of meetings*. * Autonomy & Freedom: Create a work environment that is sustainable for you. They place a high amount of trust and responsibility with their team members from the start.

Norby AI

norby.io

Norby AI is a leading solution that provides businesses with an AI-powered chatbot for their websites. The chatbot is powered by advanced natural language processing technology to understand customer queries and provide quick, accurate responses. Norby AI's chatbot setup process involves just four simple steps: * Create an account on the Norby AI platform * Add a snippet of code to your website provided by Norby AI * Input your existing FAQs, product descriptions, documentation etc. that you want the chatbot to respond to * Your AI chatbot goes live on your website, ready to engage customers 24/7

NICE inContact

incontact.com

NICE (Nasdaq: NICE) is the worldwide leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE helps organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, are using NICE solutions.

Automation Anywhere

automationanywhere.com

Automation Anywhere is a leader in AI-powered process automation that puts AI to work across organizations. The company’s Automation Success Platform is powered with specialized AI, generative AI and offers process discovery, RPA, end-to-end process orchestration, document processing, and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, drive innovation, improve customer service and accelerate business growth. The company is guided by its vision to fuel the future of work by unleashing human potential through AI-powered automation.

KrispCall

krispcall.com

KrispCall is a cloud telephony system for modern businesses, offering advanced features for high-growth startups and modern enterprises. With KrispCall, you can instantly get toll-free, local, mobile, and national phone numbers in over 100 countries. You can call or text right away, track and listen to call recordings, integrate with your favorite CRM system, set up a multi-location call center for sales and support in the cloud, and more. Using KrispCall, businesses can quickly and easily enter new markets and provide customers with a better experience, without needing to invest in costly physical infrastructure. It is an affordable and efficient solution that allows firms to expand their operations and improve customer engagement. KrispCall provides enterprise-grade capabilities on an accessible platform to any organization. Whether you're a startup trying to get more customers or a distributed organization trying to connect multiple systems, this is the perfect solution for you.

AITable

aitable.ai

AITable is a revolutionary no-code AI development platform that makes building your own AI ChatGPT with tables in 1-Click. By utilizing your unique data, AITable allows you to train your own version of the advanced ChatGPT system, serving as a 24/7 AI customer service chatbot or an enterprise ChatGPT assistant. It eliminates the complexities of coding, offering a seamless and effortless setup. With AITable, you're not just getting an AI assistant - you're creating a smart, responsive, and tailor-made solution for your business's needs.

CallTools.com

calltools.com

Call Tools has developed a cloud-based contact center solution that is designed to increase contact rates and accelerate sales revenue. Our software features include multiple ways to connect with customers and prospects while making it easy to monitor your team from anywhere with an internet connection. Call Tools provides a full suite of calling software all-in-one with real-time analytics including an outbound predictive dialer and inbound call center solution. No phones, no hardware, no coding, no downloads are required. Our solution allows us to cater to small business and enterprise-level customers all over the world. Call Tools is available for integration with many existing CRMs, including Salesforce.com, ZOHO and Microsoft Dynamics. Our mission is to provide companies with an affordable and comprehensive solution for all of their telemarketing needs. Scale productivity and deliver enterprise-level service with our reliable cloud-based platform.

Ringover

ringover.com

Ringover is the easy-to-use multichannel cloud communication solution (calls, SMS, video calls, emails...), designed to enhance your customers' experience, and maximize your sales. Give your clients and prospects a personalized experience and boost the productivity of your sales and customer service teams thanks to an intuitive and easy-to-manage interface. Our advanced supervision and coaching features allow you to closely monitor operations and train your team members fast. Ringover integrates with over 80 business tools (CRM, helpdesk...), streamlining tasks for increased efficiency.