Page 3 - Top JustCall Alternatives
Chative
chative.io
Chative.IO is an omni-channel messaging platform, empowered by AI. We enable businesses to sell directly through social channels with the assistance of AI and automation. Why you should use Chative.IO? - Chative has a turn-key AI customer service solution that adapts to any business, running within clicks! - Unlimited channels & messages for free, plus the pricing is completely transparent and startup-friendly. It comes with a free mobile app too! - Free plan for small businesses with available in-app support. - Chative offers award-winning UI & UX that combines the art of condensing information with effortless navigation! - We have been a pioneering force in AI, chatbot, and messaging automation for the past 6 years. What does Chative.IO do for you? - Unify all conversations, customers, orders, and product catalogues to accelerate growth through happier customers. - Access complete customer context, order history, and activity details, empowering tailored support for loyalty and repeat purchases. - Enable direct sales via everyday messaging apps, converting visitors into potential customers. - Ensure timely, personalized customer service and increase productivity thanks to AI and automation.
LiveChat
livechat.com
LiveChat is a complete customer service platform with online chat and web analytics capabilities. It’s designed specifically to provide amazing customer service and fuel sales. This all-in-one customer service platform is used by over 38,000 customers in 150 countries. It stands out with its simple and intuitive design, making it easy for both support agents and customers to use it right off the bat. LiveChat allows you to customize communication with customers to meet and exceed their expectations. It focuses on providing seamless service with powerful features that support customer service teams. It can be used on mobile devices, so you can be sure you never lose any leads, even when you’re on the go. Mobile chat can also work in the background, so no matter what you do on your phone, the application will keep inviting prospective visitors and notify you about incoming chats. LiveChat’s chat widget is completely customizable, which makes it look and feel like a natural part of your website. One of the most powerful features in terms of gaining leads is automated greetings, which allow you to offer visitors help before they even reach out to the support team. Automated chat invitations can also be customized based on a customer’s behavior, improving customers' overall experience with the brand. With LiveChat, customer support teams can run multiple chat sessions at the same time. Agents can use a sneak peek to see what customers are typing before they hit the “send” button and use canned responses, which help them to reduce the average handle time and delight customers. To make their service friendly and personalized, agents can use customer details displayed in the sidebar during the conversation. It gives much-needed insights into the most important data about a customer. Agents can tag every chat session, which allows them to later spot popular inquiries and improve their product or service. With LiveChat’s advanced reporting capabilities, support and sales teams can track their performance, spot improvements, boost productivity, and as a result, gain happy customers and enjoy more sales. LiveChat helps to manage customer messages, automate the workflow, and collaborate within teams. It supports chatbots, letting brands build and launch conversational chatbots without coding and stand out with customer service. It also offers a self-knowledge base for fast and effortless self-service. LiveChat provides 200+ powerful integrations that allow businesses to extend the value of their existing tools. It integrates seamlessly with popular CRM solutions, such as Hubspot and Pipedrive, ecommerce services like Shopify and BigCommerce, and messaging apps, such as WhatsApp and Facebook - allowing to synchronize customer data and keep communication in one place easily. It supports payment services, such as PayPal or Stripe, allowing customers to make orders and payments directly from the chat. It works with email services such as Mailchimp, helping to gather and nurture leads after a chat. There are many more integrations available supporting businesses in providing excellent customer service and boosting their sales. The LiveChat team is always ready to assist with anything 24/7/365. LiveChat’s Support Heroes provide the best customer service experience by quickly responding to questions, resolving issues, and providing solutions.
Appy Pie
appypie.com
One comprehensive platform with all the AI and no-code solutions to start, run and grow your business. Appy Pie has a bouquet of products and services that can help any business excel in a well-rounded manner leveraging the latest codeless technology for mobile apps, websites, chatbots, automation, design, knowledge base, help desk and much more.
Zoho Voice
zoho.com
Say hello to your new cloud-based business phone system. Make business communication simple, cost-effective, and highly reliable. Zoho Voice is a cloud base contact center solution that helps you with wider & deeper call scaling options, a secure and seamless way to handle your calls, streamline your call traffic, and sync your data in real-time to access it with other integrated Zoho apps, and lastly, to get insights on your team’s performance while efficiently managing your workforce. Show Less
Gong.io
gong.io
See More. Understand More. Win More. The Revenue Intelligence Platform (by Gong) transforms organizations with an accurate understanding of customer interactions to increase business efficiency, improve decision-making and accelerate revenue growth. It enables companies to capture, understand, and act on all customer interactions in a single, integrated platform Gong’s Revenue Intelligence Platform uses proprietary and patented AI technology to accurately understand customer interactions to increase visibility, drive decision-making, and align strategies in organizations to achieve successful outcomes. Thousands of innovative companies like Morningstar Inc., LinkedIn, Shopify, Slack, SproutSocial, Twilio, and Zillow trust Gong to power their customer reality. Gong is a private company headquartered in the San Francisco Bay Area. G2's audience of software users has ranked Gong #1 on the ‘Top 100 Best Software Products’ list for 2021 and 2022. Gong was also recognized on seven additional G2 Best Of lists, including: #1 in Highest Satisfaction Products #1 in Top 50 Enterprise Products #1 in Top 50 Mid-Market Products Best Products for Sales Small Business Products Fastest Growing Products For more information, visit www.gong.io.
ServiceNow
servicenow.com
ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow.
Heymarket
heymarket.com
Heymarket is an exceptionally intuitive business text solution for secure and reliable texting between your employees and customers. Quickly and easily send personalized text messages at scale that get fast responses and keep customers engaged. Manage all your business SMS and text conversations in one place, including WhatsApp, Facebook and Instagram Messenger, Google's Business Messages and Apple Messages for Business. Users love Heymarket! Shared inboxes, scheduled texts, auto-replies, easy-to-use templates with custom fields, and drip campaigns are just a few of the features that make Heymarket a top choice for customer success, marketing, sales, and operations teams. Admins and IT Managers love that Heymarket is fast to implement, easy to manage, and serious about enterprise-grade security. Heymarket offers SAML-based Single Sign On (SAML SSO) and a SOC 2 Type 2, HIPAA, and TCPA-compliant platform.
Aircall
aircall.io
Aircall is the customer communication and engagement platform, designed for sales and support teams. It is an entirely cloud-based voice solution, easy to use, reliable and integrated with all CRMs and critical business and conversational tools such as Salesforce, HubSpot, Intercom, Slack, Gong, and many others. Through a combination of its powerful software and dedicated people, Aircall helps SMBs drive productivity and turn customer and employee satisfaction into key growth drivers. Aircall has expanded its international footprint and currently has over 700 employees from 40 nationalities spread over 6 offices and was named one of Built In’s Best Places to Work. As part of the Deloitte Fast 500 list, Aircall achieved centaur status after securing over $100 million in annual recurring revenue earlier in 2022.
Vonage
vonage.com
Vonage (, legal name Vonage Holdings Corp.) is an American publicly held business cloud communications provider. Headquartered in Holmdel Township, New Jersey, the company was founded in 2001 as a provider of residential telecommunications services based on voice over Internet Protocol (VoIP). As of 2020, Vonage reported consolidated revenues of $1.25 billion Through a series of acquisitions beginning in 2013, Vonage, previously a consumer-focused service provider, has expanded its presence in the business-to-business marketplace. Vonage's offering includes unified communications, contact center applications and communications APIs.
CallHippo
callhippo.com
CallHippo is a next-generation business phone system that helps you connect with your customers.CallHippo is easy-to-use while offering robust functionality with advanced features like Power Dailer and Automatic call distribution. Our Extensive reporting and seamless integrations empower sales and service teams to have effective conversations with customers. Providing World-Class support 24*7 and Accessible by desktop and mobile-app, CallHippo is trusted by over 5000 companies worldwide.
WATI
wati.io
Reimagining customer engagement, Wati is the leading conversational platform built on WhatsApp's Business API. Our easy-to-use software empowers 8,000+ businesses across 100+ countries to deliver personalized, real-time conversations at scale. With innovative AI solutions, we're transforming how companies communicate: * Shared inboxes allow seamless collaboration * Powerful automation boosts efficiency * Broadcast messaging engages customers * Intelligent chatbots provide instant support As a fast-growing global SaaS startup, we're passionate about using technology to build meaningful relationships between businesses and customers. Our talented, driven team is united by a vision to empower organizations and redefine connections through meaningful conversations.
Crisp
crisp.chat
Crisp is the ultimate all-in-one multichannel customer support platform that helps businesses connect instantly with their customers or leads waiting for support. With its quickly evolving set of tools, Crisp is leading companies through the customer-driven revolution by using conversations to unlock hypergrowth. Customers use Crisp to provide a modern customer lifecycle experience for potential customers, generate more qualified leads, enhance customer help, and improve customer satisfaction, leading to a global increase in revenue. Get started for free today and join 400 000 businesses using Crisp at crisp.chat With an easy UX, companies can build a shared inbox for everyone within the company. Crisp is your one-stop for managing your multichannel customer support strategy. While using Crisp, you'll access the following: - Website chat widget - AI Chatbot software and scripted chatbot builder - Knowledge base software - Drip campaign software - CRM software - Live Translate (Talk like a native in your customers' language) - MagicType (See what your customers are typing in real-time) - Screen Sharing (With no additional plugin needed) - Multiple integrations (Slack, WordPress, Shopify, WooCommerce, Adobe Commerce, Zapier, Hubspot, Salesforce, Jira, Trello, ...) - many other features
Ring4
ring4.com
The affordable & easy online business phone system. Setup your business phone number in 30 seconds and call, text and video conference in the cloud. Say goodbye to costly extra SIM cards, data plans and landlines.
Freshsales
freshworks.com
Accelerate your revenue with context-driven sales Personalize engagement, shorten your sales cycle, and grow your business with Freshsales Feature packed product suite for businesses of all sizes. Refreshing cloud software your teams will love. Support | Sales | ITSM | Cloud PBX
Adversus
adversus.io
Adversus is an outbound auto dialer that helps streamline your outgoing calls, automate manual processes, and provide valuable insights. Adversus allows you to customize your dialing strategy with numerous features. Choose between Predictive, Progressive, or Manual dialing - or mix them up! Make all daytime activities easier for managers and employees with Adversus' tools for workflow improvement and time optimization.
Botpress
botpress.com
Botpress is a generative AI platform for building ChatGPT chatbots, enabling users to create chatbots with an intuitive building experience, powered by the latest in LLMs and GPT by OpenAI. The platform offers an extensive range of features, including the GPT-Native Engine and Conversation Studio, which provides a next-generation chatbot editor. Besides, the platform comprises the Hub, which is the largest collection of integrations that users can use to integrate their chatbots with other tools and services. It also offers various resources, including documentation, video tutorials, SDK, and a community forum on Discord. Botpress Cloud is the platform's new feature that users can try out to build and deploy their chatbots faster, while its Visual Flow Editor offers an intuitive, visual flow editor that allows users to bring their users' conversations to life. The platform also provides various pre-built integrations and skills powered by the largest chatbot open-source community, enabling users to speed their building process.Users can leverage the platform's insights from Analytics, Misunderstood, and Sentiment Analysis to continuously improve their chatbot. Additionally, Botpress offers one-click deploy across all their channels to meet users where they are. Botpress is trusted by thousands of organizations and has built various templates, including Shopping Companion, Health Bot Template, Banking Support, IT Assistant, Telco Billing Advisor, Fitness Friend, HR Helper, and Language Tutor chatbots. Overall, Botpress offers various tools and features that make building and deploying chatbots faster and effortless.
ConnectWise Home
connectwise.com
Made for companies that sell, service, and support technology, ConnectWise PSA (formerly ConnectWise Manage) is the leading business management platform worldwide. Technology Solution Providers (TSPs) rely on ConnectWise PSA to achieve greater accountability, operational efficiency, and profitability. Leveraging the cloud, ConnectWise PSA facilitates business-process automation, help desk management and customer service, sales, marketing, project management, and business analytics that dramatically streamline a company's operations. ConnectWise PSA is the centralized hub that gives TSPs an end-to-end view and total control over their business. ConnectWise PSA also gives its users access to a powerful network of ideas, experts, and solutions. A veteran in the technology services industry, ConnectWise PSA has been the premier business management platform for technology companies for more than 15 years.
Grasshopper
grasshopper.com
Sound more professional and stay connected with Grasshopper, the virtual phone system designed for entrepreneurs and small businesses. Grasshopper works just like a traditional phone system, but requires no hardware and our mobile and desktop apps allow you to communicate from wherever business happens - on your cell phone, in the office, or at home. Find the perfect number to build your business identity from our inventory of local, toll free, and vanity phone numbers.With a robust set of features, you will be able to provide extensions for each department or employee on your team, transcribe voicemails and send them via email. - local, toll free or vanity numbers - port in your existing phone number - unlimited business calls and texts - forward calls to any device - unlimited extensions and custom greetings - voicemail and transcription delivered to your email - mobile apps for Android and iOS - desktop apps for your Mac or Windows computer Starting at just $26 a month, Grasshopper is the obvious choice for any small business. Try Grasshopper with a free 7- day trial.
Front
front.com
Front is the modern customer service platform that helps companies delight their customers, engage their teams, and build stronger businesses. They’ve reimagined the help desk for real-time team collaboration across every customer communication channel, then powered it up with AI and automation to resolve issues and help teams work faster. Customers get exceptional service whether they’re looking for a simple, instant answer, or personalized help on their most complex issues — and they get the analytics and insights their business needs to optimize their customer experience. Over 8,500 businesses of all shapes and sizes, from ClickUp to Branch Insurance, Echo Global Logistics to Reed & Mackay, rely on Front to deliver game-changing service that wins and retains customers for life.
Zoho CRM Plus
zoho.com
Zoho CRM Plus is a unified CX platform that empowers your sales, marketing, and support teams to work as one, on a single interface.
Missive
missiveapp.com
Missive was launched in 2015 from Quebec City, Canada. It is currently composed of 3 co-founders and 2 employees. Missive is an app that brings team inboxes and chat under a single roof. It was built with collaboration in mind to centralize your team's communication. Among its many features, Missive offers four key ones: - Team Inboxes. - Internal Team Chat. - Rules to automate workflows. - Integrations.
EngageBay
engagebay.com
EngageBay is world's #1 affordable all-in-one marketing, sales, and support CRM software supporting over 29500 growing companies around the world. EngageBay helps companies to acquire, engage, nurture web visitors and convert them to happy customers and grow their business 5x and more. EngageBay offers a slew of features including: - Simple and powerful All-in-One CRM - Easy to use marketing automation software - Email marketing - Free Live Chat Software - Powerful helpdesk software - Email Sequences - Landing Pages - Web Forms to capture online leads - 360 Degree Customer View across marketing, sales and support departments - Appointment Scheduling Software - Contact Management Software - Free CRM software and many more.
8x8 Work
8x8.com
8x8 Work is an all-in-one collaboration hub for phone, video, and messaging. It brings robust and secure unified communication and collaboration experiences to every employee, with the convenience of doing more from anywhere on any device. 8x8 Work elevates the quality and reliability of your business communications system: - Give your business a competitive advantage with a modern cloud-based phone system. Industry-leading global coverage in over 55 countries backed by a 99.999% uptime SLA guarantee. - Get award-winning voice quality in the office or on the go, powerful analytics, and a single administration platform to manage all your locations. - Use one app for all your business communications needs. Consolidate vendors to simplify IT management and boost employee effectiveness and productivity regardless of work styles, locations, or devices. - When ready, seamlessly expand to the 8x8 XCaaS platform and let 8x8 be your one-stop shop for voice, video, chat, contact center, and APIs. - 8x8 maintains various industry-leading security and third-party compliance certifications, and our security program is designed to protect the confidentiality, integrity, and availability of our customers’ data. - 8x8 has been a leader in cloud communications for many years, and innovation runs deep in our company’s 30-year history. We have been awarded over 300 patents covering diverse aspects of our service, infrastructure, and UX design and functionality. The 8x8 Work capabilities include: - All-in-one collaboration from desktop and mobile devices with voice, video, and instant messaging. - Enterprise-grade PBX features include voicemail, transcription, business SMS/MMS, fax, emergency services, and more. - Multi-level auto-attendant and flexible call routing rules and flows. - Department-level call queues and effective queue management capabilities. - Schedule, host, and manage large video meetings with up to 500 participants from a web browser, desktop, or mobile device—live stream even larger meetings, such as company-wide meetings and town halls, directly on YouTube. - In-meeting chat, virtual backgrounds, recordings, polls, breakout rooms, live translation and closed captioning, and AI-generated post-meeting summaries for important highlights and key moments. - 1-1 or group private and public chat rooms. Set your presence status, share links and files, and quickly access previously shared documents. - Coaching and speech analytics features and actionable business insights using built-in analytics that capture historical and real-time data from all interactions. - Out-of-the-box integrations with 40+ enterprise apps, including Salesforce, ServiceNow, and Microsoft Teams. Right-fit telephony integration options for companies standardizing on the Microsoft ecosystem. - Composed, personalized experiences for key organizational roles, such as IT administrators and receptionists, to boost user productivity.
Hubstaff
hubstaff.com
Hubstaff is a cutting-edge workforce analytics software solution designed to enhance productivity across remote, hybrid, and in-house teams while ensuring a positive employee experience. Hubstaff integrates with over 30 apps so your business can run more efficiently. You can see how work happens with features like time tracking, screenshots, activity tracking, URL and app tracking, workforce analytics metrics, automatic payroll and invoicing, scheduling, GPS and location monitoring, and timesheets. Available for Mac, Windows, Linux, Chrome, iOS & Android. Our mission is to help everyone have their most productive day at work. This commitment means prioritizing peak performance without compromising a fulfilling work environment for everyone. Experience the transformative impact of Hubstaff on our organization's efficiency and success. Here's how Hubstaff has become an invaluable asset to our customer's businesses: - Boosted Productivity: Achieved a remarkable 5% increase in productivity by seamlessly automating PTO processes. - Strategic Resource Allocation: Hubstaff's implementation saved a headcount equivalent to 10 personnel, enhancing operational efficiency. - Business Wins and Improved Bottom Line: Instrumental in winning new business opportunities and significantly improving the financial bottom line. - Zero Downtime: Enjoy uninterrupted operations with zero downtime, ensuring a continuous and smooth workflow. - Efficient Payroll and HR Processes: Streamlined all payroll and HR processes, reducing administrative overhead and ensuring accuracy. - Cost Savings on Projects: Realized substantial savings ranging from 10% to 25% on various projects, enhancing overall profitability. - Enhanced Customer Value: Achieved a remarkable 30% increase in the value offered to customers, elevating service standards. - Task Optimization: A 25% cost savings achieved by eliminating wasted tasks and improving overall resource utilization. - Reduction in Hiring Costs: Reduce hiring costs by 25%, mitigating risks associated with bad hires and optimizing recruitment processes. - Employee Retention: Empowers top performers with the data they need for faster promotions, resulting in improved employee retention. Hubstaff has proven to be a pivotal tool in our customer's pursuit of excellence, driving tangible results across various business operations. Embrace the future of work with Hubstaff!
GetResponse
getresponse.com
GetResponse is a comprehensive email marketing platform that provides small businesses, solopreneurs, coaches, and marketers with powerful and affordable tools to grow their audience, engage with their subscribers, and turn subscribers into paying customers. With over 25 years of expertise, our customers choose GetResponse for our user-friendly solution, award-winning 24/7 customer support, and powerful tools that go beyond email marketing – with automation, list growth, and additional communication tools like webinars and live chats to help businesses build their personal brand, sell their products and services, and build a community. Need a more advanced platform? GetResponse MAX and MAX² are solutions for demanding users looking for advanced marketing features and reliable support.
Net2Phone
net2phone.com
Net2Phone is a cloud-based business phone service provider, helping businesses drive performance through powerful uCaaS tools. Trusted by clients and partners across the globe, net2phone has disrupted the telecommunications market by delivering the highest quality phone solutions, a diverse range of advanced features, locally-based technical support, and innovations beyond a business phone connection. Request a demo of the net2phone product to see how our leading business communications tool can empower your organization.
Helpwise
helpwise.io
Retaining customers is as important as acquiring new ones. Loyal customers generate more revenue and bring you referrals at zero cost. Providing good customer service is an integral part of customer retention. With Helpwise, managing customer service is easy. 1. Setup your customer service center literally in minutes. 2. Communicate with customers across all channels and collaborate with your team. 3. Establish accountability with no more shared passwords. 4. Setup self-service and automation. 5. Get actionable insights on improving team productivity and customer satisfaction. Helpwise integrates with Email (think support@, sales@, careers@ etc.), Live Chat, Whatsapp, SMS, Social Media and more. Get started with Helpwise, a customer service solution that drives revenue for your business.
EZ Texting
eztexting.com
EZ Texting provides easy-to-use, self-service mass texting services to thousands of businesses across the US & Canada. We specialize in helping local businesses grow and retain their revenue through proactive outreach and engagement. Our texting solutions, including Keywords, Picture Messaging and Text to Chat, also support customer service, collections and logistics communications.
Drift
drift.com
Drift®, the buyer experience and Conversational AI company, inspires businesses to create more engaging customer experiences, one conversation at a time. Its human-centric, AI-powered platform listens, understands, and learns from buyers to deliver personalized experiences and recommendations at every touchpoint. Drift is creating a world where AI works for humans to turn conversations into relationships. Drift helps thousands of customers across the globe translate conversational data and buyer behavior into deeper relationships, more pipeline, and more revenue. A pioneer in Conversational Marketing, the company was founded in 2015 to help remove friction from the B2B buying process. As buyer expectations continue to increase and AI becomes central to empowering meaningful customer journeys at scale, Drift is disrupting the category it created.
CoPilot AI
copilotai.com
Revolutionize your sales strategy with AI-powered sales enablement software. CoPilot AI is a cutting-edge platform that transforms the way you and your team prospect, engage and convert customers. CoPilot AI supports marketing and sales teams by: • Identifying and prioritizing high-intent prospects that align with your business goals • Generating purposeful messages that engage prospects and guide them toward conversion • Delivering personalized insights that help you tailor your communication style to deliver the right message in the right way CoPilot AI is designed to refine your sales strategy, elevate your conversion rates, and act as an intelligent ally to close more deals.