Page 7 - Top HelpCrunch Alternatives

Transpond

transpond.io

Manage subscribers, design beautiful templates, create automated emails, and send and track campaigns. Welcome to Transpond - a cutting-edge marketing platform. Try Transpond - Easy to use marketing suite. Create standout communications to send to your customers and grow your business.

typedesk

typedesk.com

Canned Responses, Supercharged! typedesk is the leading app to reclaim time wasted typing the same things over and over again! Create text templates of your every day sentences and messages, and typedesk makes reusing them quick and easy. ➤ How it works Use the / character followed by your custom shortcuts to quickly insert your response. For instance, typedesk can transform

Litmus

litmus.com

Litmus is how marketers make every send count. It’s a core component of your tech stack that allows you to create, personalize, test, review, and analyze every email you send. Too many companies are sending out broken emails without even knowing it, missing the deeper insights needed to really improve results, and struggling to personalize emails at scale. With Litmus, you get a better way to build, test, and trust every outgoing message. That’s why over 700,000 marketing professionals, including 80% of the Fortune 100, have turned to us. And it’s how we’ve achieved a customer satisfaction rating of 98%. Litmus. Make every send count.

Nutshell

nutshell.com

Nutshell is an all-in-one CRM and email marketing platform that helps B2B organizations work together to win more deals. Simple enough for any user and sophisticated enough for any business, Nutshell is built for teams who are tired of juggling separate sales and marketing tools and don’t want to pay a full-time admin to manage their software. Every Nutshell subscription includes unlimited CRM contacts and data storage, fully customizable reporting tools, free data migration assistance, and world-class live support, all at an extremely affordable price. Nutshell integrates with the software small businesses already use, including Google Workspace/Gmail, Microsoft Office/Outlook, QuickBooks Online, Intercom, and Slack. Nutshell also offers native iPhone and Android apps, allowing sales reps to create, search, and edit contact information while in the field. Launched in 2010, Nutshell serves thousands of businesses around the world and has been named a top CRM for both user-friendliness and affordability.

Robofy

robofy.ai

Robofy is a versatile AI chatbot builder designed for website integration. It offers personalized chatbot creation, utilizing website content to deliver automated responses to visitor queries. The Robofy AI Chatbot operates by training on website content, including documents, PDFs, and web pages. Users can input URLs or directly type content for training, allowing the chatbot to automatically respond to queries based on this data. Robofy is primarily used for enhancing customer support on websites. By providing 24/7 automated assistance, it addresses customer queries instantly, improving user experience and engagement. Robofy offers a chatbot widget with customizable features like colors, language, and positioning. It includes functionalities like chat history, suggested FAQs, and super-quick replies. The platform also offers a WordPress plugin for seamless integration with WordPress-based websites. Robofy is designed for easy integration and use, with no credit card required for its free plan. It supports automatic chatbot training and provides options for manual content input for training purposes.

Freshmarketer

freshmarketer.com

Freshmarketer helps marketing teams deliver more personalized customer experiences at every touchpoint across their lifecycle. Get insights into your audience’s behavior and engagement to create unique buyer experiences. You can automate conversations with website visitors using AI chatbots, segment contacts into lists, create targeted personalized email campaigns using journeys, and nurture customers to keep coming back. With powerful campaigns analytics in Freshmarketer, you gain insights on opens, clicks, and responses to improve engagement and generate quality leads for sales teams. Also, the self-serve landing page builder and native CRO help to accelerate lead generation and conversion. If you need to build a better partnership between marketing and sales, Freshsales Suite provides an all-in-one solution. It brings sales force automation, marketing automation, chat, and telephony together so that you can organize customer information and engagement in one central location. Marketing teams better understand who they are marketing to, and sales teams know who they’re selling to.

Rasayel

rasayel.io

Rasayel is your all-in-one B2B sales platform for WhatsApp. Featuring: - Shared team inbox with 2-way messaging - No-code WhatsApp chatbot builder - WhatsApp broadcasts and bulk messaging - Open APIs and Webhooks - Automations - Integrations (HubSpot CRM, Pipedrive, Salesforce (soon), 5000+ apps with Zapier, and more) - Mobile apps for iOS and Android Rasayel is fast, reliable, and intuitive. Using Rasayel's shared team inbox, you can manage your customer conversations over WhatsApp, ensure high quality sales conversations, and deliver exceptional customer experiences. Your team can respond to customers on the go using the Rasayel mobile app. You'll never miss an opportunity or lose track of a customer again. Rasayel integrates with the rest of your toolkit to ensure that your team has full context at all times, reducing human error and saving you time: - HubSpot: Automatically match Rasayel contacts with existing contacts in HubSpot. Log all your activities, and build native HubSpot reports from WhatsApp data. - Pipedrive: Log all activities, automatically match contacts, and build reports. - Salesforce: Coming soon. Talk to us to join the beta. - Zapier: Connect Rasayel to over 5000+ applications and systems. For advanced use cases, Rasayel's API unlocks the power of the Rasayel platform, allowing you to embed it into your existing systems, processes, and more.

Metrilo

metrilo.com

Metrilo helps ecommerce brands grow by making marketing and customer data actionable, and focusing on retention and higher CLTV. The tools include real-time reporting, customer database, segmentation, email marketing and automation. Integration for major ecommerce platforms is seamless.

Omnichat

omnichat.ai

Omnichat provides professional chat commerce solutions for a wide range of retailers in Hong Kong, Taiwan, Singapore, Malaysia and the Asia-Pacific region. As the Official WhatsApp Business Solutions Provider and official partner of Meta and LINE, we offer advanced business solutions across social messaging channels (WhatsApp, Facebook, Instagram, LINE and website live chat) with enhanced efficiency, user behaviour analysis and thus remarketing strategy development. With the mission of unleashing the potential of chat commerce through Omni-channel messaging, Marketing automation, Online-merge-offline retailing, Social customer data platform, “Omni AI” that integrated with ChatGPT as well as WhatsApp Catalogue and Payment, Omnichat equips companies to provide a seamless customer journey so as to capture opportunities arising from omni-channel retailing environment. The online-merge-offline sales feature can easily direct visitors from online channels to salespersons at physical stores for follow-up, facilitating conversions and revenue tracking across online and offline. Leveraging ChatGPT, our AI-powered chatbot “Omni AI” serves as a digital assistant of retailers to handle customers' enquiry, recommend products, and facilitate marketing campaign planning. WhatsApp Catalogue and Payment allows retailers to complete the customer journey on WhatsApp, from browsing products, communicating with designated sales, to making purchases, shortening the decision-making and fastening the purchasing process of customers as well as bringing instant income to the merchants. Achieving 300% YoY Annual Recurring Revenue (ARR) growth in the past three consecutive years, Omnichat empowers 5,000+ retail and e-commerce companies, including Watsons, Fortress, Sasa Cosmetic, Lukfook Jewellery, LVMH Group, Mannings, Swire Resources, OSIM, Logitech, Timberland, Tom Lee Music, Vita Green and government departments.

Knock

knock.app

Knock is notifications infrastructure that helps you implement notifications your users will love, without the effort of building and maintaining your own in-house notifications system. Knock is flexible, reliable notifications infrastructure that's built to scale with you. Use its APIs to engage users, power cross-channel workflows, and manage notification preferences. Knock is designed with both developers and product teams in mind: it’s easy for developers to implement quickly, and simple for less-technical users to maintain with our intuitive dashboard. Key features: - Template management - In-app notifications - Observability - Workflow engine - Preferences - Integrations

dotdigital

dotdigital.com

Dotdigital is an all-in-one customer experience and data platform (CXDP) that empowers marketing teams to exceed customer expectations with highly personalized cross-channel journeys. With Dotdigital, marketers can seamlessly unify, enrich, and segment customer data. Breaking down data siloes, Dotdigital streamlines decision-making and paves the way for marketing creativity that delivers customer engagement at scale. With powerful AI capabilities, Dotdigital makes it easy to automate deeply personalized experiences across web, email, SMS, WhatsApp, chat, push, social, ads, and more. Trusted by over 4,000 brands across ecommerce, retail, not-for-profit, education, financial services, and other sectors, Dotdigital enables marketers across the globe. Headquartered in London and established in 1999, Dotdigital is focused on building trusted, connected, and future-proofed solutions that empower customer-obsessed businesses. Learn more at dotdigital.com.

Getsitecontrol

getsitecontrol.com

Getsitecontrol is an email marketing platform with a versatile popup builder on board. It helps ecommerce brands attract repeat customers. The app provides merchants with the tools they need to prom... Show More te special offers, prevent cart abandonment, conduct surveys, collect emails, manage contacts, build email marketing automations, and send email broadcasts. Getsitecontrol has an official Shopify app, a WordPress plugin, and a Wix app. However, it works on any other website platform including Squarespace, Bigcommerce, Magento, and others.

Copilot

copilot.live

Nobody should use old-school workflow chatbots when AI-powered chatbots can give 100x better user experience. Copilot.live helps you with just that: AI-enabled conversations on your website, for your visitors and users. Imagine a chatbot with ChatGPT capabilities but just for your product or website. Copilot.live is a platform where you can build a Copilot just for your website. Having a Copilot on your website is like having a smart receptionist for your brand who interacts and helps with all queries of your visitors. Additional functionalities of capturing leads, smart customer support assistance, and voice support make your Copilot a super-smart assistant. You can create and publish a customized chatbot within 10-15 minutes.

Chatnode

chatnode.ai

ChatNode is an AI chatbot builder that allows anyone to create intelligent chatbots powered by OpenAI's GPT technology. With ChatNode, you can train a chatbot on your own data like websites, PDFs, documents, and text. The chatbot can then have natural conversations and answer questions related to your data. ChatNode makes it easy to add a chat widget to your website. There are different pricing plans available including a free plan to test it out. ChatNode utilizes OpenAI's powerful natural language processing models like GPT-3. You provide the data you want your chatbot trained on by either connecting to a website or uploading documents. ChatNode processes and analyzes this data to create a knowledge base. It then fine-tunes an AI model based on your data so the chatbot can have knowledgeable conversations. When website visitors engage with your chatbot, it generates human-like responses based on its training. The more data provided, the smarter the chatbot becomes. * Train on any data - Upload PDFs, Word docs, text files or connect to a website to train the chatbot. The more data the better. * Embed anywhere - Easily add the chatbot to your website with a few lines of code. ChatNode offers embeddable widgets. * Intuitive dashboard - The dashboard allows you to train, manage, and monitor multiple chatbots. Track conversations and optimize chatbot performance. * Customize appearance - Customize the chatbot's name, avatar, colors and branding to match your business. * Slack integration - Integrate your chatbot with Slack to answer questions right in your workspace. * API access - For advanced customization, ChatNode offers API access to build on top of the platform. * Affordable pricing - Plans start at free and scale as your usage grows. Get 2 months free with annual billing.

Levitate

levitate.ai

Founded in 2017 by ShareFile creator Jesse Lipson, Levitate helps small businesses focus on what they do best: building relationships. Levitate is a keep-in-touch marketing tool designed to help small businesses build & maintain authentic relationships with their clients. Levitate's platform allows users to send personal emails at scale, keep in touch with clients via text, send surveys, schedule meetings, remember key facts about their contacts, and accomplish business goals with a personalized approach -- all with a dedicated marketing coach by your side.

OneDesk

onedesk.com

OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

ClickSend

clicksend.com

ClickSend is communications software for businesses and developers. We offer SMS, MMS, Voice, Online Mail, Email and Fax — to help you talk to the people who matter. ClickSend is powered by our talented team of 100+ people who work in Australia, The Philippines, England, America, Vietnam and beyond. ClickSend tools are used by some of the most trusted brands, organisations and developers globally. Because they’re simple to use, automate and integrate. ClickSend offers helpful 24/7 support, and lightning-fast delivery via a secure and reliable platform. ClickSend's customers send messages via ClickSend Dashboard, mobile app, flexible API or integrations. From small business to enterprise, ClickSend powers billions of messages around the world with 232+ direct carrier connections. Plus, ClickSend is always pay-as-you-go. That’s why ClickSend is business communications, solved. ClickSend is proudly part of Sinch, the Customer Communications Cloud.

Kimoby

kimoby.com

Kimoby is a leading cloud-based communication platform that enables Business Instant Messaging for improved team collaboration, exceptional customer service, and mobile payment requests. It helps business service departments reach the right person at the right time. Using the data and resources that businesses already have at their fingertips, Kimoby makes it easy to boost engagement and sales with instant marketing campaigns, automated reminders, multimedia files, and more.

MyAlice

myalice.ai

The all-in-one customer communication tool for socially active Shopify and WooCommerce brands. Social is the new e-commerce. Customers now treat your brand like a human and want to chat with you on multiple channels. So, we created the modern way to sell and support on support media with conversations. Unlock social commerce for your e-commerce brand in five easy steps to grow your business, build genuine customer relationships, and spend less time on closing orders. 1. Support and sell from one inbox Like you, we also hate switching between countless social apps, websites, and stores. So, manage all your social channels, live chat, and e-commerce orders from one shared inbox. 2. Manage your e-commerce orders View and search your inventory, create or update orders, share product images, view customer details — all without leaving your inbox. 3. Save time and resources on support Deploy no-code chatbots in minutes to save hours on support, auto-respond to common queries, and automate conversations in multiple languages. 4. Collaborate with your teammates Get a full-fledged ticketing tool to assign automatically, reassign members, create canned responses, add tags, and leave notes to support customers the shared way. 5. Take better decisions without even trying = Generate automatic reports on users, sales, agent efficiency, and customer ratings to take better decisions for your team. TLDR: MyAlice brings everything an e-commerce business needs — social media channels, live chat, chatbot, store inventory, payment gateway, a mobile app — all under one platform so that you can sell and support on the go. Anytime. Anywhere. Integrates with your WooCommerce or Shopify store, website, mobile app, and popular social channels like Facebook, Messenger, Instagram, WhatsApp, Viber, Telegram, and Line. Sign up for a free account today or get migration assistance to switch from Gorgias, Delightchat, Richpanel, eDesk, Freshdesk.

ProProfs

proprofs.com

ProProfs is a leading provider of SaaS software designed to create smarter employees and happier customers. With a comprehensive suite of tools, including Training Maker, Knowledge Base, Quiz Maker, Survey Maker, CRM, and more, ProProfs empowers organizations to enhance learning, streamline support, and drive customer satisfaction. Committed to a 100-year mission of customer delight, ProProfs serves over 15 million users across 150+ countries. ProProfs products include: - Training Maker - Quiz Maker - Survey Maker - Qualaroo Insights - Live Chat - Help Desk - Knowledge Base - Project Management - Picreel Popups - BIGContacts CRM - WebinarNinja - CourseNinja ProProfs Smart tools are used by many Fortune 500 companies, such as Sony, Acer, Adobe, Accenture, Cisco & Dell, and users from leading educational institutes like Phoenix, Harvard & Yale. The site hosts more than one million pieces of content in 70+ languages. It is a leading online training and assessment platform with the world's largest library of professional tests & quizzes.

Botmakers

botmakers.net

Botmakers helps agencies and marketers create bots in less time using more than 150 plug-and-play chatbot templates. ------------------ The following types of templates currently available: • Customer service, live chat, customer support, and FAQ chatbots. • Restaurant reservation bots for foodservice companies and restaurant chains. • Appointment, scheduling, and receptionist chatbots for doctors, lawyers, personal coaches, politicians, hotels, brick and mortar agencies, etc. • E-commerce chatbots. • Brand chatbots for apparel companies, movies, non-profits, etc. • Personal chatbots for celebrities, musicians, and politicians. • Delivery chatbots for restaurants and foodservice companies. • Transportation chatbots for airlines, bus, train, and other public transportation companies. • News bots for publishers. • Travel bots for online travel agencies and hotels. • Real Estate scheduling chatbots for brokers and real estate agencies.

Salesforge

salesforge.ai

Wave goodbye to cold email templates and say hello to programmatic cold email outreach! Salesforge is an all-in-one sales execution super app that gives every sales team the highest probability to hit their target by tackling the need to personalize cold email outreach at scale while safeguarding your email deliverability We do that by enabling real-time AI & machine learning to decision critical sales activities, enhance messaging in every language and eliminate the need for various sales point solutions, therefore driving superior conversion rates.

Jango Mail

jangomail.com

JangoMail is a unique email marketing platform that makes email delivery simple and customizable. Whether you are a web novice or a database expert, there is a JangoMail solution for you. JangoMail offers 24-hour customer support, a sophisticated HTML Editor, over 200 professionally designed templates, full featured API and web hooks, and list hygiene services. JangoMail is great for agencies! If you need to divide your sending, we offer master and sub accounts as well as additional logins to keep your accounts organized and separate. We allow complete branding control, support header-level details, and offer advanced personalization capabilities. JangoMail focuses on reliable email delivery and offers real-time database connectivity and easy integration with your business email client or API/web service. JangoSMTP allows you to send transactional emails via SMTP relay or API. To help keep you ahead of the crowd, JangoMail continually adds new features to improve its email marketing service.

Selz

selz.com

Selz is a simple eCommerce platform that enables you to create online stores, sell from existing websites, or sell through social networks. Selz gives you all the tools you need to build your online presence, sell your products, market to your customers and track sales. Selz is ideal for individuals and small businesses who want to sell physical products, digital products and services. To find out more visit www.selz.com.

HappyFox

happyfox.com

HappyFox is a practical help desk software which provides multi-channel support for customer requests coming from email, web, phone and social media. HappyFox integrates with business applications for Accounting, customer feedback, CRM, commerce and so on. iOS, Android and Windows version of the app enable to provide support through smartphones and tablets. Community forums and knowledge base helps customer provide instant support and connect with each other.

Whippy

whippy.ai

Whippy is a powerful SMS & Email communication platform, designed to elevate business productivity and customer engagement with Automation & AI-driven technology. Key products include Team Inbox, Campaigns, Automations, AI Integration, Sequences, Flows, and Reviews. Whippy's all-in-one solution streamlines communication, seamlessly replaces multiple tools, and empowers businesses to enhanced productivity and maximize their growth.

Verint

verint.com

Verint helps the world’s most iconic brands build enduring customer relationships by connecting work, data, and experiences across the enterprise. With this approach, brands can navigate and thrive as they adapt to the future of work, eliminate the inefficiencies created by organizational and data silos, and consistently deliver differentiated experiences at scale across every interaction. Verint's solutions help brands close the gap created when they lack the resources required to deliver experiences that fulfill customer expectations. Closing this Engagement Capacity Gap™ helps them build lasting relationships with customers and drive real business results. The Verint Customer Engagement Platform draws on the latest advancements in artificial intelligence and analytics, open integration, and the science of customer engagement to meet ever-increasing, ever-shifting consumer interactions and demands. They help their customers to drive even greater value from their technology investments by working closely with a broad ecosystem of solutions and partners. With Verint, brands can finally unlock the potential of customer engagement across every area of the business to deliver consistently differentiated experiences to their customers and employees, and do so at scale to realize tangible business results. Global Presence • Headquartered in Melville, N.Y., with 40+ offices worldwide • Powered by 4,500 dedicated professionals and a global partner network Closing the Engagement Capacity Gap Brands today are challenged to deliver quality customer experiences across dozens of engagement channels, hundreds of customer journeys, and millions of interactions – all with the same team and resources. This results in an Engagement Capacity Gap. Verint solutions are uniquely geared toward closing this gap.

Terminus

terminusplatform.com

The old way of doing things isn’t working anymore. And, you can’t afford to fall behind. B2B strategies have evolved and the rules to the game have changed. You need the platform, the experts and the tactical playbooks to get you where your business needs to be, especially with the increased pressure to be more efficient with every dollar. Terminus is a platform built for your success. It helps your team meet accounts throughout their entire lifecycle, you need a platform rooted in first-party data that surrounds buyers with engaging digital experiences from account acquisition to expansion and renewal. Our engine is built to drive ROI, minimize fraud, prioritize brand safety, and turn intent into relevant, actionable insight for GTM teams.

SparkPost

developers.sparkpost.com

SparkPost is the world’s #1 email infrastructure provider and the most performant email delivery service available. Our customers send over 5 trillion messages a year, over 37 percent of the world’s business email. Several SparkPost customers—including the largest social networks—send over a billion emails a day, making us the fastest-growing email delivery service provider on the market. For more than a decade, we’ve developed the leading technology in the email industry and the first email delivery service truly architected for the cloud. From the finely-tuned Momentum MTA to today’s fully elastic cloud email delivery service, we provide our customers with proven highest inbox delivery rates, easy setup and launch, and the most comprehensive analytics and insight. Built on the AWS platform, we give our customers the reliability and scalability they demand—and more. There’s never been a better way to send email. Our technology is powerful, but SparkPost’s most valuable asset is our people—the most talented and experienced email experts in the industry. From deliverability experts to a community of developers to dedicated Technical Account Managers for enterprise customers, our team is there with you every step of the way. Whether you are just starting out building an app; a large, complex enterprise; or somewhere in between, there’s a SparkPost service to match your email delivery needs.

Connectly.ai

connectly.ai

Connectly allows businesses to easily create and send automated, interactive, and personalized marketing campaigns through WhatsApp at scale. This promotes a 2-way conversation (unlike SMS & e-mail), where prospects and customers can choose their buying journey, increasing engagement alongside conversions. Connectly also centralizes customer communications in a unified inbox - across WhatsApp, SMS, Facebook Messenger, and Instagram – enabling companies to segment their audience and make data-driven decisions based on its smart reporting.