Top Genesys Cloud Alternatives

Hubspot

Hubspot

hubspot.com

HubSpot offers a full platform of marketing, sales, customer service, and CRM software — plus the methodology, resources, and support — to help businesses grow better. Get started with free tools, and upgrade as you grow. With Marketing Hub, all your marketing tools and data are on one easy-to-use,...

Intercom

Intercom

intercom.com

Intercom is the only complete Customer Service solution that provides a seamless customer experience across automation and human support, delivering increased customer satisfaction while reducing costs. We're building a future where most customer conversations are successfully resolved without needi...

Podium

Podium

podium.com

Podium is an all-in-one lead conversion and communication platform powered by AI and ready to integrate with the tools you already use. Over 100,000 businesses use Podium to stand out from their competition.

Spike

Spike

spikenow.com

Spike solves teams' and individuals' communication chaos by bringing together email, team chat, collaborative docs, and meetings, into one feed. Spike for Personal Use: Get a better email experience with Spike's conversational email app that turns your emails into chat. It's like having a supercharg...

MightyCall

MightyCall

mightycall.com

Created by a team with over 20 years of expertise in virtual telephony, MightyCall’s Call Center easily adapts to your business workflow. Our customizable settings ensure the solution fits your unique needs, leading to simplified communication and improved revenue. Standout Attributes: Real-time fee...

OpenPhone

OpenPhone

openphone.co

OpenPhone is the simple, collaborative phone for businesses. Designed to be intuitive and effective, it’s a reliable and powerful cloud-based calling and messaging solution that transforms the way your team manages customer and contact relationships. With deep integrations and configurability, OpenP...

JustCall

JustCall

justcall.io

JustCall is a cloud based phone system for your remote sales and support teams. Integrates with HubSpot, Intercom, Pipedrive, Salesforce & other CRM/Helpdesk tools.

Freshchat

Freshchat

freshchat.com

Freshchat (a product of Freshworks Inc.) is a conversational engagement solution that helps businesses engage with customers across multiple channels such as web chat, email, phone, and social channels like WhatsApp, Instagram, and iMessage. Freshchat also offers native AI-powered chatbots that can ...

Smartsupp

Smartsupp

smartsupp.com

Smartsupp – drive your online sales through conversations! Automate sales with Smartsupp. We offer everything you need to grow your online sales: AI, LeadGen chatbots, live chat, and much more you can use to engage your visitors at the right time. And convert them into loyal customers in no time. Sm...

Outreach

Outreach

outreach.io

Outreach is the leading sales execution platform that helps market-facing teams efficiently create and predictably close more pipeline. From prospecting to deal management to forecasting, our platform leverages automation and artificial intelligence to help revenue leaders increase efficiency and ef...

ManyChat

ManyChat

manychat.com

Manychat is the #1 omnichannel platform for D2C brands, Retail stores, Non-profits, Restaurants, Real Estate companies in the world. Founded in 2016, Manychat powers over 1 billion conversations every year and is used in over 190 countries. Engage your customers instantly. Automate interactive conve...

Apollo.io

Apollo.io

apollo.io

Apollo is a data-first engagement platform that embeds intelligence within your workflows to help you execute, analyze, and improve on your growth strategy.

Bigin

Bigin

bigin.com

Bigin is a lightweight CRM built exclusively for small businesses. It comes with an easy-to-use interface that makes managing pipelines, adding notes, updating records and scheduling follow-ups easy and helps focus on what matters most - closing more deals.

CallRail

CallRail

callrail.com

CallRail makes it easy for businesses of all sizes to turn more leads into better customers. Serving more than 200,000 businesses and integrating with leading marketing and sales software, our marketing analytics and business communications solutions deliver real-time insights that help our customer...

Dialpad

Dialpad

dialpad.com

Get business VoIP with Dialpad and connect your team with a cloud phone system that makes business communications easier and more efficient. Try for free!

ActiveCampaign

ActiveCampaign

activecampaign.com

ActiveCampaign is a cloud software platform for small-to-mid-sized business and is based in Chicago, Illinois. The company offers software for customer experience automation (CXA), which combines the email marketing, marketing automation, sales automation, and CRM categories.

Five9

Five9

five9.com

Five9 delivers the most trusted and reliable cloud contact center proven to unlock customer intelligence and insights that empower agents and organizations to deliver extraordinary customer experiences. Five9 - Contact Center as a Service - CCaaS.

ZoomInfo

ZoomInfo

zoominfo.com

ZoomInfo SalesOS is the modern go-to-market platform for B2B companies. We have the biggest, most accurate, and most frequently refreshed database of insights, intelligence, and purchasing intent data about companies and contacts. We layer additional tools on top of that intelligence—such as convers...

Drift

Drift

drift.com

Drift®, the buyer experience and Conversational AI company, inspires businesses to create more engaging customer experiences, one conversation at a time. Its human-centric, AI-powered platform listens, understands, and learns from buyers to deliver personalized experiences and recommendations at eve...

Aircall

Aircall

aircall.io

Aircall is an easy-to-use, cloud-based phone solution with features built for a better kind of conversation. Get set up in seconds and start a conversation anywhere in the world today. No hardware. No headaches. Aircall fits inside your existing workflows with easy, one-click integrations, connect...

Vonage

Vonage

vonage.com

Vonage (, legal name Vonage Holdings Corp.) is an American publicly held business cloud communications provider. Headquartered in Holmdel Township, New Jersey, the company was founded in 2001 as a provider of residential telecommunications services based on voice over Internet Protocol (VoIP). As o...

Freshsales

Freshsales

freshworks.com

Accelerate your revenue with context-driven sales Personalize engagement, shorten your sales cycle, and grow your business with Freshsales Feature packed product suite for businesses of all sizes. Refreshing cloud software your teams will love. Support | Sales | ITSM | Cloud PBX

Helpwise

Helpwise

helpwise.io

Helpwise is an easy to setup customer service platform that empowers customer facing teams to drive revenue for businesses. The all-in-one platform streamlines customer conversations across various channels, including email, SMS, calls, social media, and live chat. Helpwise eliminates the need for s...

PhoneBurner

PhoneBurner

phoneburner.com

Powering millions of monthly conversations for 3000+ clients. Increase call answer rates + multiply quality live connections with the only dialer with a Tier 1 carrier. With 15 years serving sales teams, we understand that calls don’t grow revenue. Conversations do. PhoneBurner’s power dialer balanc...

Salesloft

Salesloft

salesloft.com

SalesLoft is the #1 sales engagement platform, helping B2B sellers get to "yes" quicker. We integrate with today’s top CRMs, turning your data into dollars.

Adversus

Adversus

adversus.io

Adversus is an outbound auto dialer that helps streamline your outgoing calls, automate manual processes, and provide valuable insights. Adversus allows you to customize your dialing strategy with numerous features. Choose between Predictive, Progressive, or Manual dialing - or mix them up! Make all...

Zendesk Sell

Zendesk Sell

zendesk.com

Hitting your revenue target while delivering a great customer experience is hard. Zendesk Sell makes it easy. Zendesk Sell is a modern sales CRM to help you accelerate revenue that’s quick to set up, intuitive, and easy to love. Featuring productivity tools, advanced analytics, and a full customer v...

BirdEye

BirdEye

birdeye.com

BirdEye is a comprehensive customer experience platform. More than 60,000 businesses of all sizes use BirdEye everyday to be found online through reviews, be chosen by customers with text messaging interactions, and be the best business with survey and insights tools.

smrtPhone

smrtPhone

smrtphone.io

The smartest cloud phone system & power dialer. smrtPhone is an all-in-one communication platform for sales-driven businesses. Voice, text, power dialing, lead management - all effortlessly synced to your CRM system.

CallTools.com

CallTools.com

calltools.com

Don't settle for anything less than sophistication. At this point in the game, amplified call volume from a predictive dialer should be a given. Your time deserves respect as well. CallTools.com's predictive dialing solution was made by business owners, for business owners. Our top-tier, in-house cu...

Ringover

Ringover

ringover.com

Ringover is the easy-to-use multichannel cloud communication solution (calls, SMS, video calls, emails...), designed to enhance your customers' experience, and maximize your sales. Give your clients and prospects a personalized experience and boost the productivity of your sales and customer service...

CallFire

CallFire

callfire.com

CallFire provides easy-to-use, self-service voice marketing solutions to thousands of businesses across the US & Canada. We specialize in helping local businesses grow and retain their revenue with outreach and engagement services such as IVR, Voice Broadcast and Call Tracking. In addition to servin...

Botpress

Botpress

botpress.com

Botpress is a user-friendly conversational AI platform that empowers individuals and teams of all sizes to design, build, and deploy AI-powered chatbots for various applications. As a pioneer in the chatbot industry, Botpress embraces the power of large language models (LLM) and generative AI to cre...

Chatfuel

Chatfuel

chatfuel.com

Chatfuel is an advanced messaging platform for automating business communication. Channels: - Social media: WhatsApp, Facebook Messenger, and Instagram; - Website: WhatsApp and Facebook chat buttons. Features: - Auto-replies to FAQs in comments and direct messages in real time; - Proactive messaging...

Continually

Continually

continual.ly

Free chatbots and live chat for your website. Drag and drop chatbot builder, no coding skills required. We make sure you never miss another lead from your website. Today, when people visit your site - say to request a product demo - they expect you to reply straight away. Even when its out of hours...

Gallabox

Gallabox

gallabox.com

Gallabox helps power businesses to engage with customers efficiently, generate more leads, and grow sales through WhatsApp Business APIs. Convert customer conversations into smart actions with WhatsApp Chatbots for your business. Gallabox believes in providing our customers with an end-to-end commu...

Reply.io

Reply.io

reply.io

Reply is a sales engagement platform that helps you automate & scale multichannel outreach, so you can generate more leads, acquire new customers and grow revenue faster.

Tenfold

Tenfold

tenfold.com

Tenfold’s next-generation SaaS CTI solution lets you easily integrate your existing telephony platforms with your CRM. With Tenfold, you can enable complete data capture by auto-logging of calls to your CRM; uplevel your customer experience with an agent screen pop that immediately IDs the customer ...

Signals

Signals

getsignals.ai

Signals is a lead generation and AI Platform that helps you know who is on your website, and leverage their behaviors, to engage with visitors who are ready to buy. We have already helped companies find thousands of qualified new contacts without visitors needing to fill out a form.

BatchDialer

BatchDialer

batchdialer.com

BatchDialer is a powerful and comprehensive outbound dialer solution designed to drive efficiency and productivity for businesses. With features such as multi-line dialing, call recording & forwarding, IVR, and customizable agent scripts, BatchDialer empowers sales, marketing, and BPO teams to effec...

Outplay

Outplay

outplayhq.com

Outplay is the only sales engagement platform that every growing sales team needs. It helps reps prospect, engage, track and sell from a single place without the need to juggle multiple tools and pay multiple bills.Outplay offers powerful and personalized multichannel outreach, outbound sales automa...

Messagely

Messagely

messagely.com

Customer support software & messaging platform by Messagely. Have more meaningful conversations with happier customers & grow your business faster.

FreeAgent CRM

FreeAgent CRM

freeagentcrm.com

FreeAgent CRM is a fully-featured CRM that helps your team get organized, gain visibility into day-to-day work, and get more done with a powerful, easy-to-use sales platform your sales team will actually love. Work smarter and faster with instant visibility, empowering sales teams to do more with le...

Landbot

Landbot

landbot.io

Landbot.io is a no-code chatbot platform that empowers businesses to build frictionless conversational experiences from end-to-end. Turning conversations into profitable outcomes, Landbot helps Marketing, Operations, and Customer Service teams triple their efficiency and cut operating costs by 30% o...

Engati

Engati

engati.com

The Engati chatbot and live chat platform is the winner of the 2021 CODiE Award. It empowers you to build intelligent bots in minutes without programming. Build once and publish across 15 channels - WhatsApp, Messenger, Instagram, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for ...

Yobi

Yobi

yobi.app

All client conversations​ and your team​ in one app​Yobi centralizes all your customer conversations into one inbox, no matter the channel, from your preferred platform​. Simple and powerful, you can talk to your customers over any channel, and share and review conversations with your team, anywhere...

Text Request

Text Request

textrequest.com

Text Request is the business texting platform built to ignite customer engagement. We’ve crafted plug-and-play messaging solutions to your everyday communication problems, so you can cut through the noise and connect with customers anytime, anywhere. Text Request is designed to scale with you, from ...

Aloware

Aloware

aloware.com

Aloware understands what a modern contact center software should be: efficient, flexible, and packed with necessary features. It gears sales and support teams with the right tools to crush quotas and close more deals efficiently. It does all that by providing an all-in-one turnkey software that help...

Omnichat

Omnichat

omnichat.ai

Omnichat provides professional chat commerce solutions for a wide range of retailers in Hong Kong, Taiwan, Singapore, Malaysia and the Asia-Pacific region. As the Official WhatsApp Business Solutions Provider and official partner of Meta and LINE, we offer advanced business solutions across social m...

Ringy

Ringy

ringy.com

The CRM built on what matters most – communication! Conversations drive sales. Ringy handles them for you. Turn calls into customers with an automated sales team in your back pocket. Ringy is a complete CRM designed to support your team, enhance performance, and bridge the gap between lead nurture a...

Userlike

Userlike

userlike.com

Userlike is the leading software solution for customer messaging and support automation in Germany. It’s a unified messaging solution that lets companies receive messages from different channels in one central inbox. All requests received via website chat, WhatsApp, Facebook Messenger, Telegram and ...

Salesmate

Salesmate

salesmate.io

Most CRMs are rigid, inflexible, and cost a lot of money to organizations, and Salesmate solves exactly these pain-points. Salesmate is a flexible, customizable, and cost-effective solution to multiple teams in your organization. The platform solves these problems by offering built-in tools, saving ...

Sender

Sender

sender.net

Key strengths of Sender are high email deliverability, award-winning user friendliness and unparalled affordability. Sender is tailor made for ecommerce and bloggers with lots of additional features, but perfectly fits all kinds of businesses - from 1 person companies to medium and large corporation...

Terminus

Terminus

terminusplatform.com

The old way of doing things isn’t working anymore. And, you can’t afford to fall behind. B2B strategies have evolved and the rules to the game have changed. You need the platform, the experts and the tactical playbooks to get you where your business needs to be, especially with the increased pressur...

Cloudtalk

Cloudtalk

cloudtalk.com

Make CX your greatest advantage with CloudTalk’s business-calling software. Call directly with CloudTalk, access all customer data, and automate tasks. Experience the future of business calling with CloudTalk. Access 160+ international numbers, increase call efficiency by up to 87%, and save your te...

Groove

Groove

groove.co

Experience the Power of Frictionless Selling. Eliminate friction from your sales process and generate more revenue with the highest-rated sales engagement platform for Salesforce.

Uptics

Uptics

uptics.io

Meet Uptics. Your new secret weapon to dominate outbound sales, book 3x more meetings and close more deals with ease. Uptics is an easy to use, sales software that helps you automate all the manual, boring sales stuff so you can focus on things that matter - taking care of customers and closing sale...

WotNot

WotNot

wotnot.io

WotNot automates your customer interactions at scale with chatbots. Solve business challenges like getting more leads, booking more appointments, scaling your customer support with cutting-edge chatbots. Customers use WotNot to provide a personalized customer experience to their current or future cu...

GoDial

GoDial

godial.cc

GoDial is an Automatic Call App,Mobile CRM and Outbound Dialer Software for Mobile Telecalling and Outbound Calling Service. Set-Up your Outbound Call Center in less than 2 mins with GoDial. GoDial uses phone's SIM for dialing, hence no costs for Cloud Telephony or VoIP.

Contlo

Contlo

contlo.com

Contlo is a leading generative AI marketing platform to drive autonomous customer engagements via omnichannel campaigns, real-time generative customer journeys, AI-powered segmentation for one-to-one hyper-personalization, and actionable insights about your customer behavior. Built for the AI-first ...

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