Archman
archman.eu
ARCHMAN stands for architects of management solutions. Those are talented programmers, quality assurance and implementation specialists, project managers, sales, and marketing specialists. This accomplished team has created and develops NAVIGATOR. NAVIGATOR is an enterprise content management software for transparent workflows. By implementing the NAVIGATOR, you can effortlessly manage all the business processes, store documentation in one place, have access to the information you need anytime from anywhere, capture data from PDF/images to avoid rewriting, integrate the platform with your favorite tools via API, and develop our own application without coding skills.
MasterControl
mastercontrol.com
MasterControl is on a mission to bring life-changing products to more people sooner. Everything they do is designed to help you develop, manufacture, and commercialize products that help people live longer, healthier, and more enjoyable lives. They offer the world's leading solution for product quality, helping highly regulated companies ensure quality and compliance in their life sciences operations. Their quality management system is the most established and used QMS in the industry and is used by the FDA, CDC, and ORA. And their digital manufacturing solution offers errorless and frictionless production by taking you 100% paperless on your shop floor. The results speak for themselves. MasterControl customers enjoy 80% faster post-production review times, 21% fewer deviations, and 100% right-first-time. There's a reason more than 1,000 global customers have used MasterControl to bring more than 250,000 life-changing products to market.
Docupace
docupace.com
Docupace is a leading digital operations technology provider that simplifies how wealth management firms process and digitize data, increasing efficiency, productivity, and profits. With the secure, cloud-based Docupace Platform, the Docupace team provides a suite of digital solutions that helps broker-dealers, RIAs, and their advisors streamline and automate client onboarding, document management, advisor transitions, Regulation BI, cybersecurity, and other critical workflows while maintaining SEC and FINRA compliance. With headquarters in Holmdel, New Jersey, Docupace is proud to serve a variety of firms, including some of the largest in the financial services industry, through a combination of proven technology and hands-on service.
Revver
revverdocs.com
Revver, formerly known as eFileCabinet, is the pioneer of solutions that help companies digitize and automate their document-dependent work. The company’s award-winning and category-redefining platform, also called Revver, transforms document-dependent work from a burdensome task to a powerful source of growth and positive impact for organizations of all sizes and across a broad range of industries. With strengths in organization, findability, automation, collaboration, and security and compliance, Revver empowers teams to efficiently and effectively handle all aspects of document work. Revver is a document management solution that combines advanced OCR, secure file sharing, and powerful workflow automation tools to transform how businesses deal with paperwork. Revver can recognize any document type, so when they’re scanned or uploaded, the system knows what to name it and where to file it. With strengths in organization, findability, automation, collaboration, and security and compliance, Revver empowers your team to handle all aspects of document work. Revver is a document management solution that combines advanced OCR, secure file sharing, and powerful workflow automation tools to transform how your business deals with paperwork. Revver can recognize any document type, so when you scan or upload it, the system knows what to name it and where to file it, and can retrieves it in an instant, so you don't have to deal with the setbacks of lost or misplaced documents. Share documents with coworkers and clients alike with encryption-backed file sharing and complete documemnt tasks with Revver's native eSignature and one-click approvals. Coupled with intuitive automation and compliance tools, and Revver is one of the most comprehensive, all-in-one business applications on the market. Additionally, Revver's award-winning support helps you with your software implementation every step of the way, so you can get the most out of your document management solution.
Aquant
aquant.ai
Aquant’s Service Co-Pilot platform helps enterprise organizations reduce service costs, improve customer experiences, and identify the best solution to any service-related issue. Using a service domain-specific natural language processing model, Aquant’s best practice engine mines service data, including work orders, logs, manuals, and notes. Then, it improves AI performance by converting expert knowledge into synthetic data, training Service Co-Pilot to adapt based on feedback rather than hard-coded workflows. Aquant empowers every stakeholder (e.g., the end customer, contact center agent, or field technician) to diagnose and resolve problems like an expert. The platform enables business leaders to analyze service performance trends and make strategic decisions informed by data.
Neuron7.ai
neuron7.ai
Neuron7.ai is the leader in Service Resolution Intelligence, delivering 90%+ resolution accuracy in complex service environments. Neuron7 brings together knowledge from people, data, and interactions across thousands of products and issues into a Smart Resolution Hub. AI offers the best next step with turn-by-turn guidance (like a navigation app) seamlessly integrated within your existing workflows. Customers resolve issues faster, the first time, with 90%+ accuracy and answers in seconds. -Expert knowledge capture -Faster resolution times -Increased call deflection -Increased first time fix -Improve CSAT -Faster onboarding Neuron7 is headquartered in Santa Clara, CA, partners with Microsoft, Salesforce, SAP, and ServiceNow, and is backed by ServiceNow Ventures, Battery Ventures and Nexus Venture Partners.
Iris
heyiris.ai
Iris is revolutionizing the deal desk for businesses around the world. As deal cycles have become more complex (more buyers, more competition, and tighter budgets), the role of GTM teams have drastically changed. To win today, sellers need to be able to customize content to specific buyers using institutional knowledge that has historically been dispersed throughout a business. Every company sells. Iris makes the hardest parts of selling easier with AI. Using your institutional knowledge, Iris generates highly-tailored content like RFPs, security questionnaires, and other sales enablement and support content to accelerate deal cycles, win more business, and enable higher-performing and more knowledgable teams.
Duuzra
duuzra.com
Duuzra provides interactive multi-use virtual, hybrid and onsite software to the worlds most successful Asset Management & Pharmaceutical companies. Duuzra's platform is used for: * Events * Meetings * Marketing Communications * Sales Engagement Duuzra is comprised of a feature rich App and a drag/drop cloud-based content management system. The platform generates high value commercial analytics from data captured via an interactive industry specific feature suite. Duuzra software can be used on any device, with services to support any event, such as: * Dedicated Project Management (on and off-site) * Content and Presentation design * Secure Wi-Fi networks * Tablet hire * Customisation and gamification
censhare
censhare.com
censhare is a commercial Marketing Supply Chain platform that consists of a suite of cloud applications, including Product Information Management, Digital Asset Management, Content Management System, and Marketing Resource Management. censhare Gmbh is part of the United Marketing Technologies owned by DuMont. censhare's proven omnichannel content platform lets you master your content in any language, locally or globally, to provide a consistent omnichannel customer experience. Clients like Allianz, Lands’ End, Dyson, Christie’s and hundreds more rely on censhare to deliver brand accurate, up-to-date content, and make the most of every opportunity to reach the right customer at the right time. * Manage all content with a single platform: censhare centralizes content production across your entire organization. Manage content just once for all channels, from ecommerce and online, to mobile, print digital signage and more. * Connect content management with content operations: Flexible workflows enable collaboration with internal teams and external suppliers. Plan, produce, transform and deliver more high-quality content faster, with integrated production tools. * Integrate with any tool, channel and technology: The platform can be flexibly integrated into an existing MarTech stack and is open for all content types, data models, contributors and channels. Deliver to any channel though headless CMS, APIs and flexible connectors.
DynamicWeb
dynamicweb.com
DynamicWeb is a world-leading provider of CMS, eCommerce, PIM and Marketing solutions for mid/large and enterprise sized companies. With more than 20+ years in business and more than 12,000 websites developed, we have the experience and the software necessary to create powerful eCommerce solutions. * All-in-one suite for maximum efficiency: eCommerce, CMS, PIM and Marketing in one interface reduces integration complexity and lowers total cost of ownership of eCommerce operations. * Flexible integration with ERP & CRM: Utilize the power of our flexible API for seamless integration of your eCommerce and ERP data. Deploy faster with pre-built integrations to leading ERPs like Microsoft Dynamics 365. * Drag-and-drop templates + full customizability: Start selling faster with a low-code/no-code editor and pre-built templates. Plus build anything you envision with 100% access to the code for developers. * Headless and API-first technology: DynamicWeb is a modern, API-first application supporting headless and flexible deployment scenarios. It also includes an advanced CMS for all-in-one, traditional deployments. * Cloud-based with versionless upgrades: Utilizing the cloud for autoscaling and versionless upgrade to stay on the on newest versions without a big upgrade project. * B2B and B2C in one interface: DynamicWeb has the features and flexibility to support both B2B and B2C operations, including personalized pricing, advanced payment options, multi-storefront, multi-currency, multi-language and more.
Magnolia
magnolia-cms.com
Magnolia is the world’s leading composable digital experience platform, with over 450 enterprise customers, thousands of Community Edition deployments, and more than 200 certified Magnolia Partners around the world. Founded in Switzerland in 1997, Magnolia lets you build a composable DXP made for your real-world needs. By unifying your unique tech stack – from legacy systems to the latest martech – Magnolia helps you create fully integrated customer experiences and speeds up your digital delivery. Create a truly composable business by consolidating all your content in one content hub and connecting any data source, application, or channel through easy integrations. Then, streamline how teams work with a unified authoring interface and one seamless workflow, empowering every business user to create personalized, optimized experiences with ease. With a track record of 100% project success, Magnolia is the composable DXP of choice for leading enterprises in industries ranging from banking and insurance, to media, hospitality and retail, including American Express, JetBlue, The New York Times, CNN, Sanofi, Sainsbury’s, Generali, and Ping An.
Kentico
kentico.com
Kentico is a content management system with built-in digital marketing features that help deliver personalized customer experiences through websites, microsites, emails, and other digital channels. It consolidates marketing tools to improve efficiency, drive stronger customer engagement, and reach business goals. Reduce the complexity of your marketing technologies and take control of your content across your websites, microsites, emails, and other digital channels through a single solution. Empower your team to create personalized, engaging customer experiences while eliminating time-consuming tasks with a comprehensive content management system that is easy to learn and use. Tailor content and delivery to individual preferences and develop consistent interactions across multiple digital touchpoints and reach your customers on their favorite channels—any time, anywhere. No need to worry about surprise expenses thanks to transparent, predictable pricing and low ownership costs. Kentico’s platform consolidates all the tools you need for successful multichannel content management and digital marketing in a single solution. It offers a rich set of built-in capabilities to help your team achieve more with fewer processes and less technology. With transparent pricing and flexible licensing, you will improve productivity while accelerating business outcomes.
Brexa
brexa.ai
Automate tasks with AI agents, Grow Your Business without expanding your headcount. Each of our purpose-built products is extensive and powerful on its own, but the true impact comes when you experience them together as a unified solution. Brexa is the simplest CRM for sales, appointment scheduling, invoicing, Live chat & customer management.
ChatForm
chatform.com
The revolutionary AI customer support platform that resolves tickets with human reasoning and empathy tailored specifically for the online gaming market. Breathing Life into Forms. Chat Your Way Through Forms with ChatForm. Transform the way you ask - Revolutionize your form experience with our AI-powered ChatForm solution.
Pickit
pickit.com
Pickit aims to be the smartest, simplest DAM platform on the planet, making it easier than ever to source, store, share, organize, and optimize digital assets. Statistically, 70% of digital assets are underused or never used at all, making most content creation a total waste of time. And dollars. Common causes are scattered files, multiple storage systems, and complicated DAMs nobody wants to use. Pickit solves that with a single source of truth for all your visual assets, documents, templates, and guidelines, all integrated with your favorite applications. Pickit Enterprise includes: - Media Asset Management - Document Management - Brand Management - License Management - Insights Dashboard - Content Creation - Pickit Family™ multi-brand - Pickit Boards™ - Pickit Transfer™ - External Sharing & Collaboration - Organization Access & SSO - User Management - Media Markets - Pickit Stock™ - Pickit Academy™ - Plug & Play Integrations - Pickit API DAM smart. DAM simple.™
OvationCXM
ovationcxm.com
OvationCXM is the Customer Experience Management (CXM) company helping businesses and their partner ecosystems deliver exceptional customer experiences with complete visibility and precise control so they can own the journey, guide the experience and unleash the benefits. The OvationCXM Platform, CXMEngine, includes pre-built CRM connectors, customer journey orchestration and automation tools, ecosystem aggregation, as well as knowledge delivery and integrated communication solutions in one seamless platform. Customer experience professionals choose OvationCXM because the CXM technology delivers simplicity at a massive scale, streamlining CXM efforts at every customer touchpoint. OvationCXM headquarters is in Tiburon, California, with a nationwide remote workforce backed by Nyca Partners, Telstra Ventures, KeyBank, JobsOhio Growth Capital Fund, JumpStart Ventures, Savano Capital Partners, Capital One Ventures and Commerce Ventures.
DigitalGenius
digitalgenius.com
DigitalGenius is the code-free customer experience platform for e-commerce and retail powered by artificial intelligence. Their AI solution continually learns and evolves from every interaction within their customer network, leveraging more than 50 pre-built use cases, customizable processes, and integrations to help make customers happy. They work with forward-thinking e-commerce and retail businesses around the world such as ON, Selfridges, G-Star, Volcom, Mytheresa, and many others to power better customer experiences online. With DigitalGenius, they will: * Deliver a frictionless buyer journey for e-commerce customers * Drive excellence and future growth with AI for e-commerce * Confidently manage unpredictable and seasonal spikes in volume * Proactively address and resolve issues before customers contact them * Meet consumer expectations online and offline * Implement and use e-commerce automation at scale * Empower agents to successfully serve customers at every touchpoint * Quickly achieve Zero Backlog with backlog automation They help businesses deliver exceptional customer experiences with: * A continuously evolving and improving e-commerce AI platform, built from learnings with forward-thinking e-commerce businesses around the world * 50+ pre-built use cases specifically for e-commerce to easily manage seasonal & unpredictable spikes * Proactive interactions providing up-to-date information on deliveries and returns * Best practices learned from a network of the most innovative e-commerce companies, enabling tailored responses and journeys * Customizable integrations and processes tailored to customers' requirements Easily Access DigitalGenius: * Cloud Technology (SaaS) * Always on: 24/7 365 * Multiple languages are available * Get set up in 1 week with no/low code integrations * Channels Agnostic: Self-Service, Email, Bots, Agents, Proactive, Pre-sales & Voice
Toonimo
toonimo.com
User Experience Made Easy, for Everyone. Toonimo is a leading Digital Adoption Platform for enterprises who streamline the efforts for internal employee training and customer onboarding initiatives. For organizations that want to help bolster user adoption of new or currently used software solutions, but don’t want to force employees to sit through hours of eLearning modules or read user manuals, Toonimo offers powerful tools to add learning right into a layer on top of the software in real-time, allowing users to learn by doing, and fulfill tasks on the fly. Toonimo places the trainer next to you at the point of need using text bubbles, effects and audio creating an impactful self-serve environment. The result is a dramatic rise in user adoption, internal training cost savings enterprise wide, higher employee morale and increased efficiency fulfilling tasks. Use Cases : - Employee training - Onboard new customers - Reduce customer support - Improve website conversion - Change management Main Features: - Real time human voice guidance - Rich media effects - Step-by-step Walkthroughs - Self-service editor - Multi-language support - A/B testing - Reporting and analytics And much more...
OneHash
onehash.ai
OneHash CRM is a cloud-based, robust, scalable, agile, affordable and fully featured, FaaS solution with CRM, ERP, HCM, Project Management, Help desk and other SaaS that your company needs, at the prices of FOSS for exponential growth and development. We are determined to serve 95% of the SMBs across the globe with a smart, affordable, agile and secure CRM solution that will ensure sustainable growth. World class service at pocket friendly prices is our USP, and we abide by what we promise.
Certainly
certainly.io
Certainly is on a mission to help businesses build incredible user experiences for ecommerce, replacing clicks with conversations. The Certainly Conversational AI software connects seamlessly across the platforms you run your business on, and we have customers and partners in over 20 countries worldwide. With its no-code Chatbot Builder, the Certainly Conversational AI Platform offers a fun and easy building experience. The product offers high-quality user experiences across channels, seamless integrations with dozens of business systems, and a powerful, proprietary AI that detects any language and offers ready-to-use content in 14+ languages. Certainly is trusted by brands such as Carlsberg, Tiger of Sweden, Booking.com, Rockwool, Trustpilot, Siksilk, Deloitte, Zendesk, and AKQA.
Wannadocs
wannadocs.com
Create public product docs for your customers or internal knowledge base for your team, all within the same awesome UI. Start your free 14 day trial today! Knowledge Base Management System Create public documentation for your customers or internal knowledge base for you team using our awesome interface. Increase user satisfaction and maximize business benefits with Wannadocs today!
Pypestream
pypestream.com
Pypestream is a self-service automation platform that transforms how businesses engage and empower their customers. Founded in 2015 with the belief that customers deserve better, our digital platform provides exceptional customer service on any channel, anytime. We cater to clients across multiple industries, primarily enterprises in the Fortune 500, who are dedicated to delivering positive customer experiences. Pypestream serves midsize to large companies in a variety of industries, such as insurance, healthcare, travel, telecommunications, streaming, financial services, and eCommerce, who are committed to delivering exceptional customer experiences.
HelpDocs
helpdocs.io
HelpDocs makes beautiful, easy to use support pages for product-focused teams. Knowledge bases that're easy to maintain, always relevant, and look great. It is solving customer support at scale with self-serve options that customers actually want to use. Better for your customers, and with a reduction in support volume, better for your bank balance too.
echowin
echo.win
AI Call Answering and Automation Platform that enables businesses to deploy powerful AI agents capable of handling customer calls with human-like interactions & automating back-office workflows to enhance operational productivity and scale efficiently
Insightech
insightech.com
Insightech provides digital teams with clear digital experience insights unhindered by sampled or incomplete data. With Insightech you get all the tools to do thorough marketing reporting, page content analysis, conversion funnel optimisation and website re-platforming in one easy-to-install and run solution. Benefit from dedicated APAC region support, in-person training, workshops and webinars to ensure continued success as you advance your organisation's experience analytics capability.
HelpJuice
helpjuice.com
Helpjuice helps companies save millions in customer support with their powerful knowledge base tool. Companies like Indeed.com and Coastal.com are able to deliver instant support to their customers with Helpjuice's knowledge base. Thanks to Helpjuice's knowledge base, customers are able to get an instant answer to their question without having to call or email support.
Chameleon
chameleon.io
More revenue, less churn, and happier customers—without changing your product. Drive product adoption and customer love with in-app UX patterns that drive real results. Skip the dev cycles and take control of your product's goals with Chameleon. Chameleon allows you to create beautiful product guidance that helps, guides, and delights your users throughout their journey. Build, manage and optimize your product tours without writing code. Great for onboarding new users, feature announcements, and reducing support.
Brainfish
brainfi.sh
Brainfish is an AI-powered help center and content platform designed to enhance customer experience. Its primary function is to provide instant answers to customer questions, serving as an automated self-service interface. This AI tool is designed to learn your content, enabling it to deliver accurate and personalized responses to customer queries. The aim is to reduce ticket volumes, improving overall customer satisfaction. In addition, Brainfish offers real-time translation capabilities, serving global customers in their native language by translating your content to suit their language preferences. One of the compelling features of Brainfish is its functionality that provides insights into customer concerns in real time, assisting customer experience teams enhance the efficacy of the content in their knowledgebase. Furthermore, Brainfish enables the majority of customers to self-serve, reducing the need for extensive customer service interactions. The platform is designed for seamless integration with various human-support software such as Zendesk, Intercom, Salesforce and others, ensuring an improved and efficient customer service experience.
WalkMe US
walkme.com
WalkMe (NASDAQ:WKME) pioneered the world’s leading Digital Adoption Platform (DAP) so companies can effectively navigate the constant change brought on by technology. With WalkMe, organizations drive enterprise productivity and reduce risk by ensuring consistent, responsible, and efficient adoption of software and the workflows it powers. WalkMe's AI-driven platform sits on top of an organization’s tech stack, identifies where people experience friction, and delivers the personalized guidance and automation needed to get the job done, right in the flow of work. Customers like IBM, Nestle, ThermoFisher Scientific, and the U.S. Dept. of Defense trust WalkMe to create the people-centric experiences required to boost the effectiveness of their workflows and maximize software ROI.
solvpath
solvpath.com
Tackling up to 80% of your inbound customer support requests. solvpath provides a suite of products designed to automate customer support seamlessly. Take command of your post-sale strategy, improving retention, deflecting cancellations and returns, and significantly reducing refunds to enhance your bottom line. Stay ahead by unlocking an era of efficient, data-driven customer support. solvpath transfers your incoming e-commerce customer requests—phone calls, emails, social media messages, and website visitors—to a quick, dependable support technology. By navigating a guided, easy-to-use, automated visual ticket resolution system, customers can address a range of issues: • Viewing/Revising Orders • Cancellations • Changing Shipping Frequency • Changing Payment Type • Get questions answered quickly • Troubleshoot product • And More!
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