Alchemer
alchemer.com
Giving every customer a voice and making every voice matter is at the core of what we do every day at Alchemer. Our wired-in, always-on approach to collecting and acting on feedback allows teams to hear from their customers in the moments that matter most. Alchemer Survey can be used across the enterprise — by CX, Marketing, UX/UI, Product, HR teams and more — because we are fast to implement, easy to use and administer, and quick to return value. Half of Alchemer customers report going live on day one, ready to deploy surveys and analyze feedback.
Totango
totango.com
Totango is customer success software businesses can't outgrow, providing unlimited scalability and unmatched time to value to help cross-functional enterprise teams drive productivity, retention, and expansion. Prebuilt customer success programs that are embedded with industry best practices make it fast and easy to get started, customize to your business, and achieve critical business outcomes at each stage of the customer journey. The biggest customer success teams in the world—including SAP, Github, Schneider Electric, and Aircall—use Totango to integrate customer data for a 360-degree view of customer health, collaboratively manage their customer portfolio, and engage proactively and intelligently with their customers.
Tap My Back
tapmyback.com
Employee feedback software that provides continuous feedback and real-time recognition to improve employee engagement and retention. Tap My Back is an employee engagement solution that focuses on helping Team Leaders build stronger teams, and HR Managers empower smarter leadership, creating engaged individuals. With a growth mindset, focused on personal development, Tap My Back provides employees with private feedback sharing, pulse surveys, flat recognition, skills management, and mood tracking in an intuitive, continuous way. You can also link recognition to rewards that people love!
Zeda.io
zeda.io
Zeda.io is an AI-powered product discovery and strategy platform that helps product leaders identify problems to solve for customers, decide what to build next based on actionable product intelligence, and create product strategies to drive business outcomes. * Gather Customer Insights → Uncover problems to solve for customers. * Build with Product Intelligence → Decide what to build next and why. * Measure Strategy Impact → Create product strategies & measure outcomes.
Dolphin AI
getdolphin.ai
Dolphin AI is a Customer Experience (CX) insights platform designed to streamline and enhance the way companies analyse qualitative customer feedback. By centralising feedback from various sources and using AI to turn this data into actionable insights, Dolphin AI empowers CX and Product Teams to prevent churn, build better products, and make customer-centric decisions with ease.
Syncly
syncly.app
Syncly is a customer feedback analysis platform for the Customer Experience / Support and the Product team. Backed by Y Combinator, SoftBank, 500 Global, and Rebel. Syncly empowers businesses to automatically categorize and analyze customer feedback using AI, providing a scalable solution for feedback management and enabling prioritization based on revenue impact.
Superworks
superworks.com
Headline: Transform Your Workplace with Superworks HRMS: Boost Productivity & Employee Happiness Superworks empowers enterprises and SMBs to create thriving, productive workplaces by streamlining HR and operational processes. Our comprehensive Super HRMS suite is designed to simplify complex tasks and boost employee engagement, driving tangible results for your business. Here's what Superworks HRMS can do for you: * Effortless Payroll Processing: Automate payroll tasks, eliminate errors, and ensure on-time payments for your employees. * Seamless Team Management: Simplify onboarding, track performance, foster collaboration, and keep your team engaged. * Enhanced Employee Experience: Superworks HRMS empowers your employees with self-service tools and streamlined communication. * Increased Efficiency: Free up valuable time and resources by automating repetitive tasks and gaining valuable insights. * Scalable Growth: Superworks HRMS grows with your business, providing the flexibility and support you need to succeed. Why Choose Superworks? 1. Comprehensive Suite: One integrated platform for all your HR and operational needs. 2. User-Friendly Interface: Easy to learn and use, minimizing training time and maximizing adoption. 3. Scalable Solution: Grows with your business, adapting to your changing needs. 4. Dedicated Support: Its expert team is here to support you every step of the way.
Poppulo
poppulo.com
Imagine delivering the exact message each person needs—precisely how, when, and where it matters most to them. Messages are more effective when they’re relevant, personalized, and measurable. Poppulo makes it easy. The Poppulo Harmony platform helps enterprise organizations achieve more by effortlessly connecting their employees, customers, and workplaces through omnichannel employee communications, digital signage, and workplace management.
Microsoft Viva Glint US
microsoft.com
Microsoft Viva Glint - Improve engagement and performance with recommended actions and data-driven insights across employee lifecycle and organization-wide surveys. Glint's mission is to help people be happier and more successful at work. Its People Success Platform allows organizations to take a holistic approach to engaging talent, developing employees, and inspiring them to do their best work. Glint gathers more frequent feedback through pulses, surveys, and anytime channels, then applies cutting-edge analytics to deliver personalized insights and AI-powered recommendations for action to HR teams, leaders, and managers. As a result, organizations are empowered with: * Real-time visibility into the health of the organization * Immediate insight based on the unique engagement profile of their people * Guided action at every level of the organization The Glint platform is designed for the global enterprise and is deployed in over 150 countries, supports over 50 languages, and services customers ranging from 100 employees to over 250,000. Its customers span all industries and include leading companies like E*TRADE, United Airlines, Intuit, Spectrum Health, Chevron, and hundreds more. Glint was acquired by LinkedIn in November 2018, creating a partnership that will allow it to deliver even greater innovation and value to its customers.
Vector Solutions
vectorsolutions.com
Schedule, deliver, and track firefighter training with Vector Solutions' fire department training and performance software solutions. Schedule a demo today.
Zoios
zoios.io
Zoios helps organizations create a world-class workplace where employees thrive and want to give their best. It achieves this by turning data into actionable insights because, without action, the effort becomes pointless. Zoios has a cultural mantra that it lives and breathes by: Produce with Purpose and Pleasure. * Produce is about creating innovative services and solutions, experimenting with new features, and launching new concepts. It appeals to the creative urge and curiosity that everyone at Zoios possesses. * Purpose encompasses the idea that everything created at Zoios needs to deliver value and, in some way, make a difference in the world. Without creating value, work becomes meaningless. * Pleasure partly refers to Zoios’ vision of creating more joy at work. It also emphasizes the importance of starting with oneself; it should be fun and exciting to work at Zoios.
WorkHub
workhub.ai
WorkHub is an AI-powered team success platform that offers collaboration tools for remote teams to enable hybrid work, increase engagement, productivity, and employee morale. The platform is designed to meet all needs of connectivity, collaboration, and celebration with a single platform. It offers affordable conferencing, tickets, recognition, and rewards at 1/5th the price of other platforms. It also provides universal connectivity for internal and external team members with hassle-free audio/video conferencing and messaging features. Additionally, it has a ticketing system for managing team tasks and customer queries from a single place, with shared mailbox integration for offering seamless customer experience. WorkHub is an affordable solution for teams looking to increase efficiency and connectivity in the hybrid workplace.
Crewhu
crewhu.com
Crewhu is the only platform built for MSPs combining CSAT, NPS, Employee Recognition, and Gamification. Track the metrics that matter most to increase employee engagement, customer satisfaction, and close more deals! Crewhu is a customer feedback, gamification, and recognition platform built for MSPs. Crewhu offers integrations with most MSP software platforms to track important KPIs, including PSA, CRM, Documentation tools, and VoIP provider metrics. Crewhu's mission is to celebrate the daily wins and create stronger culture.
featureOS
featureos.app
featureOS transforms the way you aggregate, analyze, and act on user feedback, turning scattered data into actionable insights, powered by our AI assistant - KAL. 🦸🏻♂️ featureOS can gather insights through feedback boards and from many other sources like Intercom chats, Zendesk tickets, etc., and helps you craft detailed product roadmaps, and communicate updates with release notes. With our advanced search and filters organizing feedback is effortless. With seamless integrations with tools like Jira, featureOS makes it easier to track progress and stay on top of your projects. Why Choose featureOS? - Simplify team communication and decision-making. - Affordable, user-friendly, and tailored to your business needs. - Boost customer engagement and product awareness. - Prioritize feedback to build robust product roadmaps. - AI-powered sentiment analysis to understand feedback at a deeper level. - Intelligent feedback summarization for quick insights. - Seamless integration with Jira, ClickUp, Salesforce, Intercom & Zendesk for enhanced productivity.
Betterworks
betterworks.com
Betterworks is the pioneer in intelligent performance management software solutions. Its flexible, enterprise-ready SaaS platform helps workforces and organizations achieve their highest potential with tools that foster greater manager effectiveness and employee performance, leading to higher engagement and retention and, ultimately, better business outcomes. The Betterworks solution combines generative AI and data analytics that enable organizations to make smart, data-informed decisions linked to performance, calibration, skill development, career development, and succession planning. As a comprehensive, purpose-built performance management solution, it incorporates goal-setting, manager-employee conversations, feedback, employee engagement, and recognition — all accessible in the applications employees use daily in the flow of work, like email, calendars, and messaging apps. Betterworks’ modules capture structured and unstructured data to provide HR with both comprehensive and granular views of employee performance. This enables managers to easily coach employees in both performance and career development, continuously improving performance and elevating the employee experience. Increasing manager effectiveness Betterworks eases the pressure managers experience by helping them more easily meet organizational and employee demands. Using conversation templates and check-in tools, managers can regularly review employee goal progress and engage in meaningful conversations around performance, recognition, and career development. This strengthens manager-employee relationships by increasing trust, transparency, and authenticity. Delivering a better employee experience with AI as co-pilot Businesses achieve better outcomes when employees feel engaged, productive, accomplished, and recognized. With Betterworks AI, employees can easily develop clear goals and metrics. Employees and managers can also create personalized, comprehensive, constructive, and unbiased feedback, leading to greater trust and focused career planning. Managers can use AI to improve the quality and clarity of their communications by drawing on employee goals, feedback, recognition, and other data to confidently coach, express their expectations, and provide actionable and fair performance reviews.
ChurnZero
churnzero.net
ChurnZero is your platform and partner for Customer Success. We help your subscription business succeed at scale by giving you everything you need to improve efficiency, increase revenue, and deliver the best possible customer experiences. ChurnZero helps your Customer Success team spot potential churn risks early and see renewal and expansion opportunities faster. Best-in-class automation and personalization, in-app communications, and Customer Success AI™ make it easy to engage with customers and lead them to value. Our platform offers journeys, health scores, survey tools, segmentation, plays, reporting, real-time alerts, walkthroughs, collaboration centers and more, and integrates easily with your CRM and tech stack. Beyond the software, we pride ourselves on being your team’s trusted partner, consultant, and coach, dedicated to helping you and your team focus on the work that matters most.
PerformYard
performyard.com
PerformYard's performance management software provides flexible features for HR and a simple employee experience. The HR team gets the tools needed to build out any performance management strategy, while employees enjoy a streamlined experience that allows them to focus on quality feedback and effective performance discussions. PerformYard believes that performance management strategy should be driven by organizational goals and employee needs, not the constraints of software. That is why it focuses on providing the most flexible performance management solution. With PerformYard, organizations can customize the software to fit the strategy that is right for them—360s, project-based reviews, rating scales, continuous feedback, cascading goals, and more. Performance management is also about people and human connections. Performance discussions are important, and software should not interfere or complicate these interactions. PerformYard provides a simple employee experience that facilitates feedback and quality conversations without inserting itself at every opportunity or replacing important discussions. The company also provides dedicated customer success managers for every customer. From onboarding to employee training to ongoing support, organizations will have someone at their side who has experience in these processes. PerformYard integrates with most major HRIS/Payroll systems, including ADP, BambooHR, Gusto, Rippling, UKG, Paycom, Workday, and Paylocity.
Rungway
rungway.com
Rungway is the comms and engagement platform helping companies to embed connected and inclusive cultures. By transforming how employees share advice and engage with management, staff perform at their best because they feel heard, understood and valued. Accessed via the app or web, individuals on every rung of the ladder can share concerns, thoughts or seek advice with controlled anonymity, enabling them to access the experience and support of the whole organisation - no matter who or where they are. While management easily share advice and role model company values, business leaders surface unique, unheard conversations and uncover insights around culture, gender, inclusion and collaboration. The platform specific purpose creates unique content and real time, anonymised talent intelligence on your organisational culture. When great advice gets shared, the impact can be huge. Discussions typically cover career development, well-being, handling challenging situations as well as diversity & inclusion topics. Who is Rungway for? - New joiners use Rungway to ask those burning questions during the first few weeks of starting at a new position where they are not sure who to turn to. - Employees looking to learn and grow their career use Rungway to start discussions and ask questions, and to conveniently share advice with colleagues they might never normally meet. - Managers and leaders use it to communicate in a different way and listen to what their workforce needs in real-time. - HR teams use it to offer specialist advice and keep up to date with what topics are trending in the company. - Internal Comms teams use the platform to respond in real time to questions from the business.
HeyTaco
heytaco.chat
Make Recognition Fun & Meaningful with HeyTaco HeyTaco helps teams build a culture of appreciation through instant, peer-to-peer recognition and rewards—all within Slack, Microsoft Teams, and Google Chat. * Foster a Culture of Gratitude – Employees give "Tacos" to recognize great work, acts of kindness, and collaboration. * Strengthen Team Connection – Recognition becomes a daily habit, boosting engagement and morale. * Track & Reward Contributions – Easily measure participation and redeem Tacos for rewards that matter. HeyTaco creates a more vibrant workplace by bringing people together through social recognition and rewards. HeyTaco's fun and unique kindness currency (tacos) will help build stronger connections, boost morale, and increase overall team happiness. Key Benefits: - Promotes positive communication - Builds camaraderie - Encourages people to show gratitude - Cultivates a culture of appreciation - Brings company values to life - Increases employee morale - Drives higher engagement - Helps remote teams connect Thousands of teams worldwide, from startups to Fortune 500 companies, use HeyTaco to create happier, more connected workplaces.
Requesty
requesty.ai
Requesty believes that the key to exceptional customer experiences lies in the depth of understanding interactions. While live agents and AI bots handle the frontline of customer engagement, the true potential is often hidden in the nuances of these conversations. Its analytics platform dives deep into every customer interaction, unlocking invaluable insights. By identifying trends, gauging sentiment, and pinpointing conversion and upselling opportunities, it empowers businesses to transform missed opportunities into growth, enhanced retention, and improved CSAT and NPS scores. Join it in revolutionizing customer interaction analysis and driving growth.
HappyOrNot
happy-or-not.com
The HappyOrNot solution helps you turn reactions into profitable actions. It is a powerful, yet simple, tool that enables you to enhance your customer experience, uncover issues, present ways to fix them, and engage both employees and customers. The solution consists of three core elements: HappyOrNot Smileys, Analytics, and Success. HappyOrNot Smileys - Smiley Touch, Smiley Digital, and Smiley Terminal: The Smileys capture genuine customer feedback so you can learn your customers’ emotions when and where the experience takes place. The largest product portfolio ensures that there is an ideal solution for every in-person and digital point of engagement. * Beautiful design attracts people and drives maximum response rates. * Easy to use; it only requires a few seconds to respond. * Get feedback from everybody, not only from those who engaged with you. * Capture the feedback that matters, in the moment. HappyOrNot Analytics: All feedback data from the Smileys is passed on to the Analytics platform. The Analytics contains both robust and flexible data insights that help you see how you're doing, analyze what is going well, and assess what can be improved. * See how you perform overall at a glance and against your industry peers. * Understand the details with granular data by hour, weekday, month, location, and more. * Discover the reasons through open feedback, pain points, and highlights. * Take immediate action with alert notifications and collaborative messaging. * Engage and share your success with reports, data exports, and live sharing. Analytics is also where you manage your HappyOrNot solution and have all the tools in place for creating surveys and managing experience points, users, and subscriptions. You can use Analytics anytime and anywhere, with a browser or the mobile app. HappyOrNot Success: Additional services are provided to ensure your use of the solution is successful for your business. This includes onboarding, customer support, Help Center, additional analytics services, and a variety of other useful resources.
Nectar
nectarhr.com
Nectar's 360 recognition and rewards platform enables everyone (peer to peer and manager to employee alike) to send meaningful recognition rooted in core values. Nectar has the most extensive rewards catalog, allowing users to choose from company-branded swag, Amazon products, gift cards, or custom reward types. It integrates with other tools like Slack and Teams to make sending recognition easy. The platform allows users to effortlessly design, schedule, and track engaging internal communications with Nectar's intuitive system. Users can create beautiful emails, broadcast messages through multiple channels, and monitor performance with detailed analytics, ensuring messages effectively reach and engage employees. Nectar supports top organizations like MLB, SHRM, Redfin, Heineken, and more. Nectar has partnered with SHRM to help teams all over the world feel valued, connected, and engaged. It boosts engagement and celebrates individual wins every day with Nectar.
GoCo
goco.io
GoCo brings HR data to life and provides tools to customize workflows for any HR process, policy, or checklist. With GoCo, organizations receive a dedicated support team that sets them up for success and remains available after implementation. From onboarding and benefits to performance management and payroll, GoCo offers everything needed to run HR in a single, easy-to-use solution. The mission of GoCo is to help businesses spend less time on manual, painful, and complex HR tasks so they can focus on growing happier, more productive teams.
Thrive.App
thrive.app
Thrive.App Ltd, established in 2011, provides the technology and support to assist organizations in ‘powering’ up their internal communications and employee engagement. Its intuitive content management system enables anyone in an organization to take charge of company communications, creating and adding content to a single employee communications platform and distributing it to teams’ mobile devices. Clients range from SMBs to the largest multinational organizations, all using Thrive’s platform to create and tailor their own employee communications apps to enhance internal communications and further engage their distributed teams. This software as a service solution enables HR, Marketing, Internal Comms, Corporate Comms, IT, and other professionals to create and promote important, relevant, timely, and customized information to their ‘Hard to Reach’ teams—those who have no access or limited access to email. Unlike others, Thrive specializes in inspiring and educating clients in their digital transformation journey through its SaaS platform, client success onboarding, and continuous support. Thrive's employee communications platform is used globally by clients across many industries. Clients include Deloitte, SSE, Biffa, Fairchild Medical Center, Air France KLM, Santos Brasil, An Post, SGN, and many more. Inspire, inform, and engage employees with a communications and engagement platform that is cost-effective and ridiculously easy to use.
Oneteam
oneteam.io
It might not surprise you that connecting with your deskless workforce is a major challenge. They are spread out over multiple locations, don’t sit behind a computer, don’t have a business email address, and often only work part-time, to name a few reasons. Old-school methods like intranets, email blasts, paper guides, and bulletin boards just don't cut it anymore. They create what we dub the "Deskless Gap." And guess what? This gap can drain your team's engagement, loyalty, and success, pushing your best talents out the door and negatively influencing your business growth. At Oneteam, we've crafted the ultimate app to bridge this gap. Think of it as your all-in-one toolkit: seamless communication, smooth onboarding, interactive eLearning, insightful surveys, and handy checklists: everything you need, all in Oneteam. Today, Oneteam seeks to unleash the full potential of deskless workers worldwide and has already achieved success in bridging the deskless gap for organizations including H&M, Toolstation, Ibis, WestCord Hotels, and DPD. Oneteam’s user-friendly employee hub makes it easy for everyone to access essential updates and information on the go. Benefits of Oneteam: • Built-in app features for communication, training, and engagement • Fully customizable to your organization’s needs • Easy to implement and manage
Visibly
visibly.io
In a world that consumes products, services and jobs based on word of mouth, organisations need to deliver exceptional experiences to jobseekers, employees, customers, partners and alumni alike. Through one unified platform, Visibly connects the dots between engaged and informed employees, happy and evangelical customers. Visibly helps organisations to manage engagement, communications, experience and advocacy across all of their employee and customer groups.
Sprig
sprig.com
Sprig is a user insights platform that empowers product teams to build exceptional products with rich and rapid user insights. Next-generation product teams like Dropbox, Notion, and Loom improve their product experience with Sprig’s suite of insights tools: 1. Surveys: Listen and learn from targeted users right within your product. 2. Replays: Capture clips of your user sessions alongside their in-product feedback. 3. AI Analysis: Turn user feedback into product opportunities with GPT-powered AI. Sprig is based in San Francisco, CA and backed by Andreessen Horowitz, Accel, First Round Capital, and Figma Ventures.
Macorva
macorva.com
Macorva's AI-powered platform is revolutionizing the way businesses handle performance management, feedback, and customer satisfaction. Its solutions bring together frictionless feedback, advanced analytics, and artificial intelligence to transform insights into targeted resources and response plans that help the organization make the most of its experience data. Instead of getting bogged down in data, it uses Radiant AI to free up time and focus more on actions that create impactful change. From connecting every employee and manager with proven next steps to closing the feedback loop and improving outcomes, Radiant AI is the personal coach in driving better employee and customer experiences. Macorva EX is an advanced, AI-powered employee experience platform, with surveys, pulse checks, engagement scoring, benchmarking, driver analysis, eNPS, 360° feedback, and more. It effortlessly builds dynamic, mobile-friendly, engaging feedback experiences and unlocks key insights with automated, intuitive reports. It spends less time on analysis and more time taking action with Radiant AI by connecting every employee and manager with proven next steps to close the feedback loop and improve outcomes. With features like SMS survey notifications and the ability to identify standout employees, Macorva EX empowers it to better manage the team, recognize silent superstars, and mitigate flight risks. Macorva CX provides engaging omnichannel customer experience (CSAT/CES), brand experience (Net Promoter Score), product experience, and digital experience surveys to capture actionable insights throughout the customer journey. It makes detailed custom dashboards in a few seconds and generates AI reports to spot trends and identify outliers. Its advanced AI even creates personalized communication scripts to respond to every individual survey. It gets higher response rates with mobile-first surveys and boosts the online reputation effortlessly with AI-generated social reviews. Macorva CX provides a deeper understanding of the customer's journey, helping to improve their experience and the business. Macorva MX is designed to streamline the management process and boost team performance with AI-generated resources and centralized storage for all employee performance data. Its platform listens and learns from the data, incorporates company objectives and cultural values to automatically generate performance reviews, development plans, OKRs, SMART goals, and more. These AI-generated features save the manager over 100 hours per year, enabling informed decisions and driving performance to achieve the company's goals. Macorva seamlessly integrates with over 80+ HRIS and CX platforms, streamlining workflows and simplifying data management by automatically syncing employee and customer information. Its entire interface supports multiple languages and full localization.
Gainsight CS
gainsight.com
Retain And Grow Your Customers At Scale. Gainsight CS makes customers your best growth engine. Get a comprehensive view of your customers, understand trends and risks, and empower your team to scale with proven actions that deliver outcomes.
Quantum Workplace
quantumworkplace.com
Quantum Workplace pioneered some of the earliest employee engagement and performance software over 20 years ago and has since partnered with thousands of organizations to elevate employee, team, and business success. At the end of the day, it helps leaders connect the dots between engagement and performance with intuitive and user-friendly tools, including comprehensive and automated employee surveys; goal setting and tracking tools; peer-to-peer recognition; real-time feedback; continuous one-on-ones; smart talent reviews; and robust people analytics. * TAKE SURVEYS: Receive push notifications for pulse surveys and keep track of all surveys you’ve been invited to complete. * HAVE EFFECTIVE 1-ON-1 CONVERSATIONS: Review answers, agenda items, and comments for your 1-on-1s. Take notes during your face-to-face conversation to refer back to later. * GIVE RECOGNITION: Use the Quantum Workplace app to view and post recognition for your colleagues. * FOLLOW GOAL UPDATES: Stay up-to-date on any goal updates happening in your workplace. * FEEDBACK: Use convenient shortcut features to give or request feedback in the moment. * PRIVATE NOTES: Capture private notes that automatically sync with your Quantum Workplace account for later reference. Quantum Workplace has helped seamlessly capture thousands of employee voices, provide intuitive insights and guidance to managers, and transform workplace culture for the better. With 9,000 organizations surveyed annually, Quantum Workplace has grown into North America’s largest database of employee engagement data—through its core engagement and performance platform and nationally recognized Best Places to Work program. The company keeps employees connected, aligned, and on the path to success. Its engagement, performance, and intelligence solutions empower teams to stay focused and engaged and deliver powerful business results.
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