Gleap
gleap.io
Your all-in-one customer feedback tool for apps and websites. Fix bugs 10x faster with detailed reports, connect with your users one-on-one, discover what your users really want with feature requests and surveys.
Dashbird
dashbird.io
Monitor serverless apps on AWS. See into your serverless applications. Deliver perfect user experiences with real-time visibility, alerting and troubleshooting for applications built on AWS Lambda. Dashbird allows you to develop faster and operate production workloads with confidence with no code changes. Full observability covered for AWS services: Lambda, API Gateway, DynamoDB, SQS, ECS, Step Functions, Kinesis, HTTP API Gateway, RDS, SNS, OpenSearch, ELB.
QA Touch
qatouch.com
QA Touch is a sophisticated test management tool for QA teams all around the world. We believe in making your work easy and providing everything you need on one platform. With our all-inclusive Test Case Management tool, expediting testing and projects will be a piece of cake. QA Touch offers a natural and intuitive method of execution. We know it’s annoying to adjust to new processes and have crafted a tool that adapts to your systems and way of work. Allocating and tracking issues is a built-in function that allows you to post an issue while running a test case, eliminating the need to transfer between software. It’s never been easier to copy and move the test cases from one project to another, or between the modules within a project. The tool has been crafted to help level the playing field and offer companies a means to truly compete with the giants in their industry, without burning a hole in their pockets. With QA Touch, enjoy: 1. A single, common repository for all your test assets. 2. Enterprise features include project productivity and Audit logs to track your working progress and project. 3. Managing Issues made easy with Seamless two-way integration with JIRA 4. Microsoft Azure boards to make your project management easier than ever. 5. Made Test management a cakewalk with our intuitive features like the option to pin the project, Status updates, help, logs, and reports right from the dashboard. 6. One point is Integration with Jenkin to do all the CI/CD activities 7. Handy QA Touch-Cypress reporter integration to sync your cypress.io automation test results to QA Touch. 8. Easy-to-use Reporter for end-to-end free and open source automation tool Test Cafe. 9. Leverage QA Touch Boards to make agile project management more effortless. Boards Organize, Customize, Visualize, and Track the trails of your work. QA Touch offers an affordable test solution with straightforward capabilities for creating test cases, bundling test suites, performing test runs, third-party tool integrations, and generating flawless test Reports, Requirements, In-built Bug-Tracking, Mind Maps, Boards, Performance and people can manage their testing operations from a single interface (Dashboard). Users will like the vast array of user-friendly features available, which range from mapping and developing test cases to tracking the team's actions. QA Touch promotes excellence in the delivery of high-quality projects.
Embrace
embrace.io
Embrace empowers engineers to manage the complexity of mobile to build better, bolder experiences. At a time when mobile is more crucial than ever, teams often face fragmented solutions, missing data, and an inability to surface issues. With Embrace, engineers can identify and prioritize the impact of any issues with detailed technical context and resolve them instantly. By eliminating guesswork, Embrace illuminates opportunities to perfect performance and build the best experiences possible.
Desk360
desk360.com
Desk360 is an omnichannel customer support platform, enabling businesses of all sizes to have a 360-degree view of their customers and utilize a next-gen inbox for their mobile apps and websites. It lets you to communicate with your customers on any channel (email, live chat, social media, WhatsApp, and even a message box inside their mobile apps), while unifying all messages on a single screen for your customer representatives. With Desk360, you can create an inbox for your users to get in touch with you on their own terms. Desk360 offers integrations with the App Store, Google Play Store, and Huawei AppGallery, so you can aggregate all store reviews on a single page and respond to your customers without switching back and forth between your store accounts. Managing your social media accounts with Desk360 is a breeze. You can view and answer all customer messages coming from Facebook, Instagram, and Twitter on a single screen, saving your representatives huge amounts of time. Do you use different email addresses for providing support to your customers? No worries, because you can unify all your email addresses on a single screen. What’s more is that you can create custom FAQ and contact pages on your website to give your customers holistic support from your brand. Discover Desk360 today and start communicating with your customers with pre-defined Desk360 messages prepared by professional translators in 40 languages! Manage your customer messages coming from these 11 channels on one page, and get detailed reports on both products and users. Choose who will be responsible for which project by assigning special agents to each product, and encourage cooperation between teams to increase their performance!
OvationCXM
ovationcxm.com
OvationCXM is the Customer Experience Management (CXM) company helping businesses and their partner ecosystems deliver exceptional customer experiences with complete visibility and precise control so they can own the journey, guide the experience and unleash the benefits. The OvationCXM Platform, CXMEngine, includes pre-built CRM connectors, customer journey orchestration and automation tools, ecosystem aggregation, as well as knowledge delivery and integrated communication solutions in one seamless platform. Customer experience professionals choose OvationCXM because the CXM technology delivers simplicity at a massive scale, streamlining CXM efforts at every customer touchpoint. OvationCXM headquarters is in Tiburon, California, with a nationwide remote workforce backed by Nyca Partners, Telstra Ventures, KeyBank, JobsOhio Growth Capital Fund, JumpStart Ventures, Savano Capital Partners, Capital One Ventures and Commerce Ventures.
DigitalGenius
digitalgenius.com
DigitalGenius is the code-free customer experience platform for e-commerce and retail powered by artificial intelligence. Their AI solution continually learns and evolves from every interaction within their customer network, leveraging more than 50 pre-built use cases, customizable processes, and integrations to help make customers happy. They work with forward-thinking e-commerce and retail businesses around the world such as ON, Selfridges, G-Star, Volcom, Mytheresa, and many others to power better customer experiences online. With DigitalGenius, they will: * Deliver a frictionless buyer journey for e-commerce customers * Drive excellence and future growth with AI for e-commerce * Confidently manage unpredictable and seasonal spikes in volume * Proactively address and resolve issues before customers contact them * Meet consumer expectations online and offline * Implement and use e-commerce automation at scale * Empower agents to successfully serve customers at every touchpoint * Quickly achieve Zero Backlog with backlog automation They help businesses deliver exceptional customer experiences with: * A continuously evolving and improving e-commerce AI platform, built from learnings with forward-thinking e-commerce businesses around the world * 50+ pre-built use cases specifically for e-commerce to easily manage seasonal & unpredictable spikes * Proactive interactions providing up-to-date information on deliveries and returns * Best practices learned from a network of the most innovative e-commerce companies, enabling tailored responses and journeys * Customizable integrations and processes tailored to customers' requirements Easily Access DigitalGenius: * Cloud Technology (SaaS) * Always on: 24/7 365 * Multiple languages are available * Get set up in 1 week with no/low code integrations * Channels Agnostic: Self-Service, Email, Bots, Agents, Proactive, Pre-sales & Voice
ReplayBird
replaybird.com
ReplayBird is a product analytics tool to find and improve the end-user experience. With ReplayBird, companies can understand how and why people engage, convert, and retain in real-time across devices to improve their user experience. Empower your teams with comprehensive product analytics to inform data-driven decisions.
Lightrun
lightrun.com
Named 2021 Gartner Cool Vendor, Lightrun builds an IDE-native observability & debugging platform that enables developers to securely add logs, metrics and traces to production and staging environments in real time, on demand. No hotfixes, redeployments or restarts required. Developers use Lightrun for multiple code-level observability needs, including: * Code-level alerts (Java, Node.js, Python, .NET) * Feature verification * Testing / debugging in production * Troubleshooting cloud native apps, Serverless, and more * Log optimization capabilities through a Log Optimizer(TM) By eliminating the need to reproduce bugs locally or issue a new software version for adding new logs or metrics to troubleshoot production issues, Lightrun's customers consistently reduce their MTTR by up to 50-60% and significantly improve development productivity. Issues that used to take 1-2 weeks to mitigate now take our customers on average less than an hour to solve. Lightrun empowers our customers' developers by eliminating the need for costly developer lifecycle operations like reproducing locally, or issuing a new software version just for adding new logs or metrics. Our customers, running petabyte-scale workloads with QPS in the high 100Ks across thousands of production servers, include companies that reach 44.5% of the internet's population and major, publicly-traded cybersecurity companies.
Certainly
certainly.io
Certainly is on a mission to help businesses build incredible user experiences for ecommerce, replacing clicks with conversations. The Certainly Conversational AI software connects seamlessly across the platforms you run your business on, and we have customers and partners in over 20 countries worldwide. With its no-code Chatbot Builder, the Certainly Conversational AI Platform offers a fun and easy building experience. The product offers high-quality user experiences across channels, seamless integrations with dozens of business systems, and a powerful, proprietary AI that detects any language and offers ready-to-use content in 14+ languages. Certainly is trusted by brands such as Carlsberg, Tiger of Sweden, Booking.com, Rockwool, Trustpilot, Siksilk, Deloitte, Zendesk, and AKQA.
Ybug
ybug.io
Ybug simplifies receiving visual feedback and bug reports from your website users or testers. Provide your users/testers with a Feedback Widget or Browser extension and allow them to send feedback along with annotated screenshots. Ybug automatically captures some browser environment info, javascript console and other metadata. Do you already use a project management tool, team chat or customer support service? No problem! Ybug integrates with many 3rd party apps such as Asana, Basecamp, GitHub, GitLab, Teamwork Projects and many more.
Atatus
atatus.com
Simple and Affordable Full Stack Observability Platform. We provide full-stack monitoring with actionable, real-time insights to diagnose and fix your web and backend apps. Find performance bottlenecks using unified monitoring and start optimizing your app to deliver the best digital experience to your users.
SupportBench
supportbench.net
Supportbench is a TOP rated premium customer support software for businesses seeking advanced, affordable, scalable solutions. It boasts features such as dynamic SLAs, a KCS knowledge base, AI-powered ChatGPT knowledge base bots, and customizable dashboards. With Salesforce synchronization, advanced customer portals, chatbot capabilities, and an easy-to-use API, Supportbench enhances customer experiences, optimizes support operations, and empowers teams with actionable insights.
Instabug
instabug.com
Instabug is a software company that provides bug reporting, app performance monitoring, crash reporting, in-app chats, and user surveys for mobile apps. The company founded in 2014.As of September 2019, Instabug has reached over 25,000 companies, 400 millions reported issues and feedbacks received, and 2 billion devices running their SDK worldwide. Instabug's software development kit (SDK) used by Android, iOS, Cordova, Ionic, Xamarin, and web developers during beta testing as well as in live production versions of their apps. It is known for customizable “Shake to Send” feature on the mobile user side and detailed reports on the developer side. Users can attach annotated screenshots, video recordings, and voice notes to supplement their bug reports, which automatically includes network and device logs and repro steps. The SDK also integrates with a range of third-party tools used by developers, including Slack, Zapier, JIRA, Trello, Zendesk, and more.
Unfuddle STACK
unfuddle.com
Unfuddle STACK integrates the most critical tools for any software project. Bug and issue tracking, source code in Git or Subversion and reference materials all seamlessly coexist in an environment that is familiar to your whole team.
Axosoft
axosoft.com
We love software. We love helping others create software. We love the competitive edge that software can give to businesses. We love that software makes our lives easier every day, from reserving a table for dinner, to automatically applying the brakes in our cars and saving lives. Software is just awesome! And we're happy to get your software shipped faster. Do you have a Scrum team? Then try managing your product backlogs, sprints and user stories in Axosoft Scrum. Your team will love the automated burndown charts, customizable workflows and release planning capabilities that make practicing Scrum even more efficient. As your team combines Axosoft Scrum with the other components, you will be able to associate defects with releases and turn feature requests into backlog items. For teams who just need to track bugs, Axosoft Bug Tracker is the best tool for agile defect and issue tracking. Teams can quickly add new bugs, assign them to releases or users, and move them through a variety of custom workflows. When Axosoft Bug Tracker is integrated with the other components, your team can automatically convert incidents into defects and utilize burndown charts to see how quickly bugs are being eliminated. Plus it's just $1 per year! We also have you covered with support tickets. Axosoft Help Desk provides the ability to better track and resolve your customers' support issues with email-to-ticket automation, canned responses and in-app threads. Your customers will also have a hub to self-report issues in the web-based Customer Portal. Once your team integrates Help Desk with other components, support will be able to instantly translate incidents into defects and user stories.
Seagence
seagence.com
Seagence is a production monitoring solution. Using it's Execution Path Technology combined with Machine Learning, Seagence uncovers all production defects with root cause as they occur and alerts. With Seagence provided defects and their root cause in hand you fix broken code and save huge amounts of debugging time reducing MTTR. Eliminating the need for debugging and troubleshooting, Seagence not only helps improve quality of your code but also improves user experience. Seagence requires no code changes to customer application, finds defects without needing any knowledge like alert rules, thresholds and suspicious exception configurations. Seagence also provides extensive debugging details in case debugging becomes necessary.
PageShare
pageshare.dev
PageShare is a visual review and bug inspection tool for web apps. It allows you to comment on any website or web app and see bugs in the right context with interactive recordings. You can use it with your whole team directly from a browser. You don’t have to take screenshots anymore to make code implementation feedback visible. You can simply open the link and pin your comment on the website. Clicking on the pin will take your team directly to the preview and display comment in the right context. You can also track bugs with visual inspect mode. Now you can track user session and follow the steps that lead to the error. Thanks to visual inspect tool you can simply trace and fix the problems. You can invite your team members or external guests and keep all communication in one place. Decide who can actively comment or only view your project progress.
Finotes
finotes.com
Finotes is a product of Finotes Inc, a Delaware Corp started in 2018. The product helps mobile app developers to detect bugs and collect all possible data to reproduce them. This helps the developers to fix them faster. ⦿ Captures Memory leaks, ANR, App Hangs, Frame rate issues, Frozen frames, HTTP issues, Exceptions, Screen load delays, Crashes and more. ⦿ Works seamlessly in development, testing and live phases. ⦿ Android SDK available for Java and Kotlin. ⦿ iOS and watchOS frameworks available for Objective-C and Swift. ⦿ Flutter plugin
TrackJS
trackjs.com
Error Tracking to monitor and log bugs on your production web sites and applications. TrackJS records Telemetry about your application, network, console, and users so you can easily understand and recreate errors. Monitoring your production application exposes issues with untested code, incompatible browsers, third-party changes, and infrastructure outages. TrackJS reports your real end user experiences. Developers, QA, and Administrators use TrackJS to understand the production environment and improve the quality of their sites. TrackJS supports all frameworks and libraries on both the client and the server. TrackJS is used by thousands of developers and websites around the world in industries like eCommerce, IT, Software, Hospitality, and Enterprise.
Airbrake
airbrake.io
Deploy fearlessly and fix bugs faster with Airbrake Error & Performance Monitoring. Airbrake notifiers are available for all major programming languages and frameworks and installs in minutes. Spend less time tracking down bugs and more time developing. Airbrake provides frictionless error monitoring and performance insight for the entire app stack. Drill down on recurring exceptions or filter by parameters, users or environment variables. Intelligent grouping and duplicate detection are presented to ensure users don't get overwhelmed by trivial errors or a mass of emails.
Intigriti
intigriti.com
Intigriti is a rapidly growing cybersecurity company specializing in crowdsourced security services to help organizations protect themselves from cybercrime and data breaches. Our industry-leading cybersecurity platform enables companies to tap into our global community of 70,000 security researchers, who use their unique expertise to find and report vulnerabilities to protect businesses. Intigriti is trusted by some of the biggest and most interesting companies globally, including Intel, Yahoo!, and Red Bull trust our platform to reduce the risk of cyber-attacks and data breaches. Our range of complementary security testing services helps companies keep their digital assets secure and reduce the risk of damage resulting from breaches. Our solutions span: - Bug Bounty - Vulnerability Disclosure Programs (VDP) - Hybrid Pentest - Live Hacking Events - Reward Services Founded in 2016, Intigriti now has a global team of 100+ employees globally
UNGUESS
unguess.io
UNGUESS is the crowdsourcing platform for effective testing and real insights Launch effective testing. Engage a real crowd of skilled humans. Get powerful insights and answers at any time needed. With UNGUESS you have much more than a crowdtesting platform: it’s everything your digital solutions deserve, in one place.
Honeybadger
honeybadger.io
Fix errors before your users can even report them. Honeybadger is an application health monitoring tool built by developers for developers. We give you everything you need to keep production happy — and nothing you don't
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