Page 3 - Top Caplena Alternatives

Epsilon3

Epsilon3

epsilon3.io

Epsilon3’s software platform manages complex operational procedures, saving operators time and reducing errors. It supports the entire life cycle of a project from integration and testing through live operations. * Interactive real-time synchronized procedures for multiple programs/missions * Embedded release process including approvals, edits, in-line feedback, and tracking changes between revisions * Query-able database of as-run procedures * Manual and automated procedure views and capabilities * Integrated telemetry, command and control, and mission data * Detailed analytics, reports, and dashboards

SurveySparrow

SurveySparrow

surveysparrow.com

SurveySparrow is an end to end omnichannel experience management platform that bundles Customer Experience and Employee Experience tools such as NPS, Offline, Chat, Classic, and 360° Surveys which are mobile-first, highly engaging, and user-friendly. The conversational UI lets your surveys deliver a chat-like experience and increases survey completion rates by a whopping 40%. Its key features include: * Chat-like Surveys that switch from static to dynamic conversations. * Classic Surveys that ask one question at a time. * Offline surveys that let you collect feedback from even the remotest of places, internet-free. * Offline Survey App that serves as a kiosk for offline data collection. * NPS surveys to measure customer sentiment with a single question. * NPS Word Cloud and Sentiment Analysis to gain an in-depth view of customer sentiments. * 360° assessments to evaluate employee performance across various competencies and create personal development plans. * Multilingual surveys to translate your surveys into the languages of your choice. * Wide range of question types to gather a variety of data from respondents. * Click-free dashboard and highly advanced report filters for generating insightful reports. * Efficient user management to optimize your workflow. * White labeling to customize every element of your survey. * Sub Accounts to manage surveys independently under one parent account. * Single Sign-On to log in to our platform with just a single click. * IP Restriction to restrict account access only to trusted locations and networks. * Survey automation with recurring mode to gauge customer or employee pulse at regular intervals. * Survey sharing across a plethora of channels with the easiest sharing options. * Efficient integrations to avoid the hassle of using multiple software. * Custom CSS to add your own personal touch to every survey. * Workflows to automate recurring tasks and increase action efficiency.

VWO

VWO

vwo.com

Running an experimentation program is tricky. Whether your goal is to boost website conversion or improve user experience, there’s just so much you need to do to get things right. That’s why thousands of the world's leading enterprise brands like WMG, eBay, Ubisoft, Qualicorp, and others look to VWO for running and scaling their digital experimentation. VWO is the world’s leading web testing and conversion optimization platform that enables growing businesses to optimize their web experience across desktop, mobile, and other devices, to deliver a unique experience. Gathering user insights, prioritizing hypotheses, planning a roadmap, conducting tests, analyzing results - VWO lets you cover the whole 9 yards. VWO is thoughtfully designed for ease of experimentation. You can launch a test within minutes without any help from IT. With certifications including BS and ISO, VWO is fully GDPR compliant and provides robust security by design and default. With industry-leading 24/7 support and a 98% customer satisfaction rate, servicing a billion requests a day while ensuring 100% uptime – VWO is built for Enterprises! VWO’s global customer base includes brands like Vodafone, Samsung, Toyota, and eBay and has helped more than 4,500 brands across the globe to run over 600,000 experiments to date.

Holistics

Holistics

holistics.io

Holistics allows everyone to answer their own data questions without bothering technical teams. No more “request queue frustration” for both business & data team.

NetMiner

NetMiner

netminer.com

NetMiner embed internal Python-based script engine which equipped with the automatic Script Generator for unskilled users. Then the users can operate NetMiner with existing GUI or programmable script language.

Mouseflow

Mouseflow

mouseflow.com

Mouseflow is a behavior analytics tool used by more than 210.000 digital marketing, UX, Product, Startups and Enterprise clients to optimize their website experiences. With Mouseflow, you can: • Find out what happens between your visitors' clicks by watching video recordings of their sessions. • Build 6 types of heatmaps for all your pages automatically to understand what is getting their attention. • Set up funnels to watch where and why your visitors drop. • Use form analytics to improve your lead generation. • Launch feedback campaigns to learn more about your visitors. • Analyze your data any way you need with powerful filtering options available in all plans. • Spend time fixing your website issues rather than finding them by filtering your visits by friction score, our machine-learning tool available at no extra cost and on all plans.

BugHerd

BugHerd

bugherd.com

BugHerd is the world's leading visual feedback and bug tracking tool for websites. Globally, thousands of great agencies and marketing teams love it for the ease and collaboration it brings to their website projects. BugHerd has revolutionised the way agencies collect and manage website feedback from clients and internal teams. It is perfect for teams and individuals involved in website design and development. With BugHerd you can easily pin feedback directly to specific elements of the web pages. It acts as a transparent layer on the website that is visible only to you and your team. Submitted feedback and bugs are sent to a central Kanban task board that provides full visibility of the project to all stakeholders. BugHerd is a hybrid company with employees working fully remotely, from an office or a mix of the two. The company is headquartered in Melbourne, Australia.

Instabug

Instabug

instabug.com

Instabug is a software company that provides bug reporting, app performance monitoring, crash reporting, in-app chats, and user surveys for mobile apps. The company founded in 2014.As of September 2019, Instabug has reached over 25,000 companies, 400 millions reported issues and feedbacks received, and 2 billion devices running their SDK worldwide. Instabug's software development kit (SDK) used by Android, iOS, Cordova, Ionic, Xamarin, and web developers during beta testing as well as in live production versions of their apps. It is known for customizable “Shake to Send” feature on the mobile user side and detailed reports on the developer side. Users can attach annotated screenshots, video recordings, and voice notes to supplement their bug reports, which automatically includes network and device logs and repro steps. The SDK also integrates with a range of third-party tools used by developers, including Slack, Zapier, JIRA, Trello, Zendesk, and more.

Sigma

Sigma

sigmacomputing.com

Sigma is an award-winning modern business intelligence (BI) and analytics platform purpose-built for the cloud. With Sigma, anyone can use the spreadsheet functions and formulas they already know to explore live data at cloud scale, down to the lowest grain of detail. Our familiar spreadsheet-like interface delivers the full power of SQL into the hands of any user while keeping data fresh and secure within cloud data warehouses. Data-first companies use Sigma to empower their employees, customers, and partners to break free from the confines of the dashboard and explore data for themselves to make better, faster decisions. Our software was built to capitalize on the performance power of cloud data warehouses to combine data sources and analyze billions of rows of data instantly – no coding required.

DeepOpinion

DeepOpinion

go.deepopinion.ai

DeepOpinion is an all-in-one platform that enables automation professionals to build enterprise-grade AI automations for text and document processes without code. It leverages cutting-edge machine learning and deep learning models to automate text and document workflows end-to-end. DeepOpinion offers an intuitive dragging and dropping interface for quick automation even in the most complex workflows. The platform provides a growing base of pre-built automation solutions and base templates, making the integration of other applications to the platform via API easy and without additional costs. DeepOpinion also provides real-time tracking and performance dashboarding to monitor automation's effectiveness. DeepOpinion's proprietary auto ML engine enables any user to train custom models easily without the need for specific technical experience. The platform provides certificate training programs required to establish intelligent automation leaders across an organization, making it easier for diverse teams to take advantage of what the solution provides. The platform's security is enterprise-grade, offering the highest standards of information security to minimize cyber risks, maintain user trust and safeguard clients' data. DeepOpinion supports 100+ languages and has an autoscaling setup to automatically add machines and GPUs as loads increase without requiring IT intervention. Overall, DeepOpinion is a powerful tool for automation professionals looking to implement and build industry-leading AI models without code, enabling faster time-to-production, enterprise-grade security, and usage-based pricing aligned with a company's ROI.

Trevor.io

Trevor.io

trevor.io

Enable your whole team to build reports, perform look ups, and get ad hoc answers from your data using a simple, intuitive query builder (or SQL). Easily create beautiful visualisations, dashboards and reports from your data: - export into your favourite formats - send alerts via email, Zapier or to Slack - share internally with your team - share with your customers via embedded dashboards Trevor uses a secure, read-only transaction, takes only 20 minutes to set up & is dbt compatible.

Alchemer

Alchemer

alchemer.com

Giving every customer a voice and making every voice matter is at the core of what we do every day at Alchemer. Our wired-in, always-on approach to collecting and acting on feedback allows teams to hear from their customers in the moments that matter most. Alchemer Survey can be used across the enterprise — by CX, Marketing, UX/UI, Product, HR teams and more — because we are fast to implement, easy to use and administer, and quick to return value. Half of Alchemer customers report going live on day one, ready to deploy surveys and analyze feedback.

Featurebase

Featurebase

featurebase.app

Create customizable feedback boards & widgets to effortlessly capture all your user feedback, feature requests, and bug reports. Analyze feedback, prioritize development with feature voting, and keep customers informed with a public product roadmap and changelog. Featurebase is a modern product management platform that helps SaaS companies streamline feedback collection, reduce support loads, and announce product updates. It’s loved by thousands of product, marketing, and support teams from companies like Nature.com, User.com, and Screenstudio. Instead of having 4+ different tools, Featurebase offers everything in one place to help you build products your users love: - Feedback collection & voting: Centralize feedback with in-app widgets, integrations, and a dedicated feedback forum. Let users vote on each other's feature ideas, see their total revenue, and focus on the most impactful features. Plus, all upvoters will automatically be notified when you ship their request. - Changelogs: Announce product changes and increase feature adoption with neat in-app popups, notification emails, and a standalone changelog page. - Help Center: Provide self-serve support with a beautiful knowledge base & bring help articles inside your product with a lightweight widget. - Surveys (NPS, CSAT, etc.): Create targeted in-app surveys to ask users anything and measure customer satisfaction.

unitQ

unitQ

unitq.com

unitQ is the missing link in your feedback loop, providing AI-powered insights from user feedback to help you craft high-quality products, services, and experiences. Category-leading companies like Spotify, Bumble, Pinterest, Reddit, Chime, and HelloFresh rely on unitQ to drive growth, reduce churn, and build loyalty.

Bold BI

Bold BI

boldbi.com

Turn your customers into success stories with built-in analytics. Bold BI by Syncfusion lets you embed high-grade BI and analytics into your applications. It's a complete business intelligence solution that allows anyone to create beautiful, cutting-edge dashboards. It comes with a complete data integration platform to handle the toughest data preparation challenges. From raw data sources to fully interactive dashboards, Bold BI bridges the gap between data and actionable insights in record time. The platform offers integration with over 130 of the most common data sources, including Azure SQL Data Warehouse, Microsoft SQL Server, and Oracle, as well as generic access to any data source with a REST API. Additional Bold BI features include: • Embed analytics easily with a JavaScript SDK. • End-to-end support from onboarding to finished product. • Modern data architecture—no proprietary cubes. • Powerful SDK tuned for all major frameworks. • Deploy anywhere. • Single sign-on experience with OAuth2 and OpenID. • Scalable, no-surprises licensing. • Drag-and-drop design features. • Real-time collaboration on dashboards. • Integration with Office 365 and Active Directory. Syncfusion is proud to serve a wide variety of customers, from individual developers to Fortune 500 companies. For over two decades, the company has polished one of the most impressive collections of UI controls on the market. Channeling its data visualization expertise into the simplified yet comprehensive Bold BI solution is the next step in serving the developer community's needs. To ensure every client's success, Syncfusion’s support teams stand ready to assist at each stage. From onboarding through any implementation challenges that may crop up, the company is committed to offering not just tools, but expertise. NOTE: Older reviews may reference the historical product name

Nugit

Nugit

nugit.co

Nugit is an automated Data Storytelling Platform, going beyond a dashboard, helping to enable people to sift through overwhelming and complex data to find the insights and opportunities within. Nugit is able to provide these insights through data storytelling at scale, so it's immediately able to be understood.

Draxlr

Draxlr

draxlr.com

Draxlr is a product that lets you Build dashboards and setup alerts on your SQL databases - Postgres, MySQL, MariaDB, MS SQL, PlanetScale, YugabyteDB, CockroachDB, Amazon Redshift, BigQuery, and Snowflake.

UserVoice

UserVoice

uservoice.com

The ultimate tool for product discovery, UserVoice is platform designed to bridge the gap between product teams and their users. Offering a comprehensive feedback management system, UserVoice enables companies to collect, prioritize, and act upon user suggestions and insights. Through an intuitive interface, users can submit their thoughts, vote on existing ideas, and track the progress of suggestions, fostering transparency and trust between a brand and its clientele. Sophisticated analytics tools provide product teams with clear insights into what their customers truly desire, allowing them to make informed decisions and build products that resonate with their user base. UserVoice is not just about feedback; it's about building a better, more customer-centric product with the power of collective intelligence.

MeaningCloud

MeaningCloud

meaningcloud.com

TEXT ANALYTICS. MeaningCloud market-leading solutions for text mining and voice of the customer. Register now on our website to discover our text API

QuData

QuData

qudata.com

QuData's core areas of competency are Conversational AI (speech recognition, dialogue systems, voice assistants); natural language understanding; image analysis (image classification and segmentation, object/face detection); customer behaviour analysis. The company's team of programmers and data scientists successfully implemented a number of projects for its business partners. Qudata's researchers also work on innovative approaches to artificial general intelligence.

Ikigai

Ikigai

ikigailabs.io

Ikigai's operational BI platform transforms the way businesses make tactical decisions. Business-user-friendly UI/UX enables anyone to infuse and prepare data and run robust AI-powered analyses to achieve their business goals. DeepMatch stitches together even the most disparate datasets in minutes without any data pre-processing. This patented technology improves over time and learns from humans. The proprietary DeepCasting technology generates forecasts on as little as a few weeks of data, also with higher accuracy than any other method. Instead of comparing a handful of what-if scenarios, Ikigai's proprietary DeepPlan analysis evaluates up to 10^19 options and identifies the most optimal ones for any given parameters. Built upon cutting-edge MIT research on AI and machine learning, Ikigai is uniquely positioned to help operational teams improve the speed and accuracy of their decisions under uncertainty and constant change, ultimately increasing the ROI for their business, while making the latest data science techniques accessible to any data professional. Learn more https://www.ikigailabs.io

Mediafly

Mediafly

mediafly.com

B2B’s first and only stop for revenue enablement Everything your team needs to engage buyers, prepare sellers, quantify value, and continually optimize performance. One modular platform — delivering predictable revenue growth at scale.

Zeda.io

Zeda.io

zeda.io

Zeda.io is an AI-powered product discovery and strategy platform that helps product leaders identify problems to solve for customers, decide what to build next based on actionable product intelligence, and create product strategies to drive business outcomes. * Gather Customer Insights → Uncover problems to solve for customers. * Build with Product Intelligence → Decide what to build next and why. * Measure Strategy Impact → Create product strategies & measure outcomes.

Apex

Apex

apexscore.ai

Apex, a cutting-edge AI research platform developed by a leading industry expert in behavioral science and CX. Apex empowers you to unlock the untapped potential of disengaged customers while attracting high-value ones, giving you the confidence to steer your strategies toward success and elevate your KPIs. It goes beyond traditional feedback approaches, delving deep into the insights and themes that shape customer decisions. Its technology identifies problem areas by analyzing key touchpoints in the customer journey, providing a profound understanding of customer interactions and offering invaluable guidance for targeted improvements. This solution offers unmatched business-driving insights and unwavering support throughout and beyond the integration process, ensuring a seamless and successful fit into any business model.

Syncly

Syncly

syncly.app

Syncly is a customer feedback analysis platform for the Customer Experience / Support and the Product team. Backed by Y Combinator, SoftBank, 500 Global, and Rebel. Syncly empowers businesses to automatically categorize and analyze customer feedback using AI, providing a scalable solution for feedback management and enabling prioritization based on revenue impact.

Incorta

Incorta

incorta.com

Incorta’s open data delivery platform simplifies access to data from multiple, complex enterprise systems to unlock the full value of organizational data, making it readily available for analysis. Backed by GV, Kleiner Perkins, M12, Prysm Capital, Telstra Ventures, and Sorenson Capital, Incorta empowers the most forward-thinking companies to tackle their toughest data challenges, from innovators in the midmarket to Fortune 1000 category leaders such as Broadcom, Comcast, and Shutterfly. For more information visit www.incorta.com.

Phocas Software

Phocas Software

phocassoftware.com

Need to feel good about your data? If your business needs to move faster with more certainty, Phocas can help. We have an all-in-one business planning and analytics platform for companywide use. A single governed source of truth fed directly from your ERP, accounting, and other systems. Phocas solves the pains mid-market businesses have with gaining insights, reporting, tracking performance, managing sales teams, planning spend, managing cashflow, building budgets, forecasting and doing month end. Whether you’re a big picture thinker or go straight to the detail, with Phocas you lead the way in discovering data - with confidence that results will be in real time and accurate. Phocas follows your train of thought to answer critical business questions as fast as your brain (or your boss) comes up with them. Phocas not only answers your questions; it uncovers new questions and opportunities you had never even thought of! Designed for non-technical users, Phocas delivers powerful analytical and time saving financial reporting capabilities. It brings up data in seconds on local, regional or global sales, inventory, forecasts, prices, profit margins, budgets and more. Phocas enables you to carry out ad-hoc data interrogation or associate and consolidate data, identify trends, conduct modelling and stay ahead of the competition. Any Phocas user can easily and quickly build interactive dashboards, collaborate with them and revise then on the spot without help from the IT department. Phocas dashboards let you do more than scratch the surface. Unlike many BI tools, you can go straight from your dashboard to underlying business data, right down to an individual transaction. You decide how much detail you want to see and how you want to see it. Smart security allows you to apply or remove restrictions to the data that different users can see, saving the IT department hours of time building individual dashboards for your users. Our Financial Statements automate month end reporting (say goodbye to repetitive excel wrangling) as well as simplifies consolidation of multiple entities. Phocas Budgeting and Forecasting allows you to easily revise budgets and provides a more dynamic process to help finance leaders keep up with changing business and economic climates. Incorporate additional data sources to build driver based budgets, track actual performance against forecasts and more. Phocas successfully integrates with all major ERP or CRM programs (and just about any other data source your business might use) to give you a quick start that can easily be customized to your specific needs. Our governed implementation and business-based user security provide the solutions to let you and your IT staff stay productive and dedicated to your core business. Phocas also brings you the ability to combine transactional and geospatial data on an easy to view map. Show profitability by plotting the top 10 customers in a city, regional or country on a map. Pinpoint a particular location or use a heat map to show data for multiple locations. Phocas mapping can be used with OpenStreetMap or Google API. Phocas delivers a full Business Intelligence suite for mobile use. Taking Phocas on the road gives you a real-time data interrogation capability wherever you are. Access your data anywhere, anytime. In your car, at the airport, overseas or on the beach! Customers have consistently rated Phocas highly in the annual BARC survey since 2013.

Lyssna

Lyssna

lyssna.com

Lyssna (formally UsabilityHub) is a remote user research platform that allows companies to recruit, research, interview and understand their audiences so they can create better experiences. The best teams use Lyssna so they can deeply understand their audience and move in the right direction — faster.

Vertify

Vertify

vertify.com

Grounded by the philosophy that all three key revenue teams—sales, marketing, and customer success—should be aligned by process and technology, Vertify provides business automation software that easily syncs, cleans, and curates customer data within existing revenue tech stacks. - Identify bottlenecks between teams - Unify your customer journey and team's productivity - Unlock new revenue potential - Maximize your existing RevTech ROI - Respond to customers quicker - Gain better insights, smoother lead and customer management, and better campaigns - Scale operations to achieve faster results Aligning and integrating your sales, marketing, and customer success systems means everyone can work together with the same data. Why on earth would you want to have disjointed apps and processes? You and your customers deserve better. You deserve actionable data that gives teams direction, confidence and a shared view. - Best in class UI, API, and workflow automation - Proven ability to scale - Robust governance and security - Cloud-native, flexible delivery

Marquiz.io

Marquiz.io

marquiz.io

Marquiz is an online platform designed to help businesses of all sizes create engaging marketing quizzes and surveys, collect feedback and drive sales. Marquiz provides a user-friendly, drag-and-drop quiz builder, a wide range of unique quiz templates, and free statistics for each quiz. These features make it easy to create, edit, and analyze your customized quizzes. Marquiz bases its pricing plans on the number of monthly leads generated, meaning that they’re tailored to meet your unique business needs, whether you run a small team or a large organization.

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