Page 3 - Top 8x8 Work Alternatives

Ringover

ringover.com

Ringover is the easy-to-use multichannel cloud communication solution (calls, SMS, video calls, emails...), designed to enhance your customers' experience, and maximize your sales. Give your clients and prospects a personalized experience and boost the productivity of your sales and customer service teams thanks to an intuitive and easy-to-manage interface. Our advanced supervision and coaching features allow you to closely monitor operations and train your team members fast. Ringover integrates with over 80 business tools (CRM, helpdesk...), streamlining tasks for increased efficiency.

Sprinklr

sprinklr.com

Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights – eliminating the need for any other point solution. * Enables customers to interact with your brand on their preferred channel for consistent brand experience leading to customer delight. * Empowers agents with unified/360 customer view and recommends the most relevant responses with the power of AI to improve agent productivity and experience. * Provides meaningful and actionable insights to supervisors to drive growth and operational excellence * Helps leaders uncover opportunities for growth, transformation and innovation through real-time contact center insights scalable across the enterprise.

Dolby.io

dolby.io

Dolby.io is a new developer platform by Dolby Labs that puts decades of Dolby sight and sound technology into the hands of developers to deliver quality in communications, real-time streaming, and media processing solutions — at scale. The platform includes a powerful suite of self-service APIs, SDKs, and UI components that enable developers to easily integrate audio/video chat functionality into their apps, deploy real-time streaming services with sub-second latency, and add media processing capabilities into existing workflows to enhance the quality of audio and video files. With its accessibility, ease of use, and best-in-class audio innovation, Dolby.io is powering the future of immersive, interactive, and social online experiences that rival real world experiences.

Voiso

voiso.com

Voiso is an advanced cloud-based contact center solution, allowing to easily start, scale, and run your contact center while improving business metrics and customer experience. A complete set of contact center capabilities includes local calling experience, smart auto-dialers, AI-powered speech recognition, agent management features, omnichannel support, answering machine detectiion, and much more. By combining it with ready-to-use integrations with major CRM and helpdesk systems, Voiso helps scale your communications, reach your customers even in the most regulated countries, and grow your business globally. Voiso provides all the customers with 24/7 support.

Consolto

consolto.com

Consolto’s hope is that with their SMB-focused conferencing solution, anyone can offer high impact, one-on-one digital services that are on par and even exceed those provided by larger organizations. The Problem According to Consolto.com, right now setting up a videochat with a client can be somewhat of an awkward process with current solutions like Zoom, Skype or Google Hangouts which were not built for business to client scenarios. They require either: Some sort of client installation -- bummer. Username/Password credentials -- where is that darn password? Sending a link or an email to connect with prospective clients -- tedious. Adding to contacts -- privacy anyone? Little to no backoffice capabilities. How’s one supposed to get any business done? Another important aspect that is poorly addressed by these solutions is their ability to manage the sessions. For example, Zoom does not save texts from chats, so important notes and insights written during sessions are lost. These types of solutions make it difficult to manage sales or consultation sessions. Consolto sees their solution as a VCRM -- a Videochat-based Customer Relationship Management platform that was designed to enhance business interactions. It enables anonymous, contactless (without exchanging contact details), frictionless (no downloads, no credentials) real-time communication via video. Their product is available either as a website widget or a direct link enabled through a Personal Page. Fully optimized for the needs of SMBs and freelancers, Consolto’s easy to install solution (just one line of code) deploys an impressive roster of high impact functionality that simplifies the management of videochat business interactions. These functionalities include meeting scheduling, in-app invoicing and payments, memos, session transcription (coming soon), CRM-like followup notifications, client analytics and persistent messaging, to name just a few.

LeadDesk

leaddesk.com

LeadDesk is a cloud-based contact center software for high volume sales and customer-service. Customers range from SMB to large Enterprise customers. Other major customer industries include; media, security services, energy, telecommunication, financial services, market research, and fundraising. Our intelligent tools allow you to maximize call-efficiency and help you sell more. LeadDesk can be used stand-alone or integrated with CRM systems. Our customers boost agent productivity with highly efficient call handling, seamless VoIP/GSM/PBX connectivity, integrated contacts lists, contacts data management, and advanced monitoring and reporting. LeadDesk is cloud-based and highly scalable. Sales organizations choose LeadDesk because they close more, have no downtime, no start-up costs, and lower OPEX.

OpenText

opentext.com

OpenText Corporation (also written opentext) is a Canadian company that develops and sells enterprise information management (EIM) software.OpenText, headquartered in Waterloo, Ontario, Canada, is Canada's largest software company as of 2014 and recognized as one of Canada's top 100 employers 2016 by Mediacorp Canada Inc.OpenText software applications manage content or unstructured data for large companies, government agencies, and professional service firms. OpenText aims its products at addressing information management requirements, including management of large volumes of content, compliance with regulatory requirements, and mobile and online experience management.OpenText employs over 14,000 people worldwide and is a publicly traded company, listed on the NASDAQ (OTEX) and the Toronto Stock Exchange (OTEX).

Ringblaze

ringblaze.com

Ringblaze is a contemporary phone solution that comes with features that make it a one-stop communication environment for small businesses. It allows the creation of new phone numbers or ports existing ones, calls and receives calls as well as messages, and adds private member comments to customer timelines. All in one shared inbox. An extra pick is a click-to-call button (aka call widget) for websites so customers can call for free from anywhere. Available on Mac, Windows, Web, iOS, and Android.

Telnyx

telnyx.com

Telnyx is a next-gen communications and connectivity platform that offers carrier-grade services on a private, global IP network. Our simple Mission Control portal and API mean you can integrate voice, messaging, fax, wireless, storage, inference, and more into your applications with ease. Every Telnyx customer has access to 24/7 in-house engineering support, as well as complimentary services like configuration management, enterprise-level security, and fraud detection.

Zadarma

zadarma.com

Zadarma provides a comprehensive voice telecommunication solution for companies of all sizes. From virtual numbers in over 100 countries and free Cloud PBX to free CRM, Call Tracking and various website widgets - you can fully establish your business phone system in a matter of a few minutes and at attractive rates.

Vectera

vectera.com

Vectera is the better way to meet customers online. A single URL is all you need to access the online meeting rooms. Schedule appointments and conduct secure video meetings for up to 10 people. Get creative with whiteboards, cobrowsing and document annotation. 1-click start, no downloads, no frustrations.

Cisco

cisco.com

Cisco Spaces is a cloud platform that connects people & things with spaces to transform buildings into smart spaces. Using the power of Cisco devices as sensors (Catalyst, Meraki, Webex) and the Spaces ecosystem, the platform aims to make buildings safe, smart, sustainable, and seamless. Cisco Spaces harnesses the power of Cisco hardware and sensors (Catalyst, Meraki, Webex) making buildings safe, smart and sustainable with seamless people experiences.

Regal.io

regal.io

Regal is the new standard in ai-powered CX. Regal understands real-time customer intent signals, and automatically tailors multi-touch inbound and outbound interactions with a blend of Regal AI Agents and your human agents. Customer-first brands including Angi (formerly Angie's List), AAA, Google, Harvard (through Podium Education), K Health, Kin Insurance, Ro, Toyota, and Varsity Tutors have improved their engagement with hundreds of millions of customers through Regal, leading to $5B in revenue. Regal.io is based in NYC and is backed by $83M from leading investors including Emergence Capital, Founder Collective and Homebrew.

TCN

tcn.com

Unrivaled productivity with omnichannel reach. TCN Operator is a collection of all the best call center tools seamlessly integrated. With TCN’s no contract promise, the cloud-based platform is customizable to meet all of your call center needs. TCN’s call center software supports billions of consumer and agent interactions each year. Founded in 1999, TCN combines a deep understanding of the needs of call center users with a highly affordable delivery model, ensuring immediate access to robust call center solutions. TCN allows users to reach customers wherever they are with the easiest to use call center software.

Squaretalk

squaretalk.com

Empower your business and pave the way to optimized communications with Squaretalk, a global interactive business communication platform. Creating an intelligent, unified platform for our clients is the goal of everyone in our team, and while Squaretalk provides an interconnected ecosystem for Business Communications we also can provide individual solutions. Axiom Is our full-featured cloud PBX. Integrated with some of the world’s leading CRMs, Axiom gives communication centers the tools they need to provide personalized service to clients worldwide. Dial calls with a single click, manage call traffic directly from your CRM. View caller details and purchase history during each call, record all calls and link them to your CRM. Axiom also provides extensive features for admins to monitor calls and agents in real-time, whisper advice to agents, or take over calls if needed. The Matrix predictive dialer supports unlimited agents for as low as 25$ per user. Featuring custom Manager and Agent interfaces and real-time dashboards, Matrix can handle up to 1000 channels simultaneously. Matrix from Squaretalk is integrated with all your lead generation tools including landing pages, CRM’s, affiliate sites, and lists. Matrix digests your leads and contacts and prepares them for contact by detecting active phone numbers and optimizing for time zones. Using highly configurable campaigns, the leads are dialed in a manner best suiting the needs of the marketing effort. Crush Your Campaigns and improve talk time by up to 400%! You’ve never seen a dialer like this. Express is a multi-channel messaging solution that provides even more ways to connect with customers and ensure our clients will never miss an opportunity to continue a conversation, resolve a problem or provide timely support. Express, enables businesses and contact centers to connect with customers wherever they are, through any device, on their preferred platform. Starting with SMS, the platform will soon include WhatsApp, Messenger, Viber, Telegram, and WeChat. Lynx. A no-code, real-time integration layer that will allow organizations to seamlessly knit together all of their business communications platforms and tools. Requiring no specialist knowledge or development time, Lynx empowers contact centers and BPOs by making integrating and automating complex communication systems as easy as using an app. Through Lynx, our customers will have the flexibility to tender for almost any contract they want as Lynx provides secure access to over 100 business apps, transparent data transfer, and workforce optimization. It’s a huge win for BPOs.

Convoso

convoso.com

Convoso is a CCaaS leader of contact center software for sales and lead generation teams. Since 2006, Convoso has continuously innovated its cloud based dialer solutions to drive customer growth, while supporting regulatory compliance. Its omnichannel capabilities include conversational AI gamechanger Voso.ai to further scale sales and revenue. Customers typically increase contact rates significantly [up to 4X] when they switch to Convoso. The solution delivers a powerful suite of tools and smart dialing strategies to increase conversations. Popular features include: – DX5 Dialer Engine accelerates speed to lead and amplifies call volume capacity – ClearCallerID monitors blocked and flagged DIDs to swap them out before they impact KPIs – Fast and accurate voicemail detection – Voso.ai conversational AI that drives more sales – Automated list scrubbing for Do Not Call numbers – Real time customizable in-depth reporting and analytics – High configurability to improve performance – Advanced lead filters and skills based routing – Omnichannel outreach, including conversational AI – Lead management automation – Dynamic scripting to speed training, maintain compliance requirements, and keep agent on a conversion course Convoso's solution includes an advanced predictive dialer, as well as power, preview and progressive dialing modes to accommodate list and campaign needs. The company is a valued leader and technology partner in the lead generation and outbound sales space. Customers may love the platform's power and configurability, the new records they set in sales and conversions, but what they consistently talk about is the support they get from onboarding to technical support to customer success. Convoso's award-winning customer support team is continuously applauded for their commitment to helping businesses drive the best possible return on investment from their partnership with Convoso. That's the Convoso experience.

Voiply

voiply.com

Voiply is a leading VoIP provider of residential phone, business phone, online fax, and number parking services. We have the lowest prices in the industry.

BlueJeans

bluejeans.com

BlueJeans is the meetings platform for the modern workplace. We bring video, audio and web conferencing together with the collaboration tools people use every day. The first cloud service to connect desktops, mobile devices and room systems in one video meeting, BlueJeans makes meetings fast to join and simple to use, so people can work productively where and how they want. It is the meeting solution teams trust to do their best work.

Vowel

vowel.com

Vowel is an AI-powered video-conferencing and meeting tool. With ai-powered meeting summaries, Vowel makes every meeting more inclusive and worthwhile, with a simple, secure, and reliable experience. Host, record, transcribe, clip, search, and share meetings — no add-ons required! Key features: - AI-powered meeting summaries, available instantly when you hang up - AI-powered action items (suggested in real-time) - MeetingGPT, AI-powered Q&A for meetings - Catch Me Up meeting recaps - Host delightful video meetings in your browser - Record and transcribe in one click, even on a free plan - Collaborate on agendas and meeting notes in real-time (including action items) - Search through every word ever said, across all your meeting content - Zapier integration - Clip meeting moments and share for instant context - Make meetings more inclusive with talk-time tracking, emojis, hand-raises and more Try Vowel for free today!

Ryver

ryver.com

Get more done and save money by collaborating with your whole team IN ONE APP. Group chat + task manager + voice & video calls. Start for free today!

Supernormal

supernormal.com

Supernormal is an AI-based platform that provides an automated solution for writing meeting notes. It transcribes a meeting and automatically generates notes quickly and accurately, saving time and effort. The notes are instantly shareable to Google Drive, Notion, Quip, Slack, Hubspot, Salesforce, and other platforms, and the platform can also record the meeting video. It supports multilingual transcription and offers unlimited length recordings. It also allows users to edit and highlight key points, comment, and share recordings or highlights with a link. It is trusted by over 40,000 people and companies including Forbes, GitHub, Spotify, and Google. Supernormal is free and easy to use, allowing users to focus and engage more in their meetings.

Ziwo

ziwo.io

ZIWO is Cloud Contact Center Software (CCAAS) that provides a straightforward solution for companies to talk to their clients with a crystal-clear voice. ZIWO has readymade plugins with most CRM and is integrable with any app. Ziwo provides businesses with access to an industry-leading cloud contact center solution. The software includes advanced features such as call tracking, Virtual phone numbers in 150+ countries, Call Masking, End Call Survey, CDR, IVR, Real-time Reporting, and more. Ziwo provides its solution to clients such as Tabby, Damac, Talabat, Deliveroo, Al Tayer, Floward, and many more.

Demodesk

demodesk.com

Demodesk is the leading platform for virtual sales. Schedule meetings on auto-pilot, run professional video meetings, and coach sales teams in real-time with AI. 100% GDPR compliant, enterprise-grade security and support. The platform automates repetitive tasks and streamlines the entire sales process, enabling sales representatives to focus on building relationships and closing deals. Features such as automated scheduling, real-time note-taking, and CRM integration optimize efficiency and productivity. With Demodesk, sales professionals can deliver captivating product demos that go beyond mere slideshows. The platform offers revolutionary screen-sharing and interactive capabilities to create an immersive and personalized experience for prospects, leading to increased engagement and higher conversion rates. Features like shadowing or integrated playbooks and battle cards, enable real-time coaching during virtual calls. The platform offers comprehensive analytics and reporting features that provide actionable insights into sales performance. Armed with this valuable data, sales leaders can make data-driven decisions, optimize sales processes, and identify areas for improvement. Businesses of all sizes rely on us to digitalize sales, boost productivity and drive more revenue. Key results from our customers: +25% time saved on manual tasks (Pipedrive) ↑ 2x conversion rate (Clark) +30% higher revenue per seller (Treatwell) ↑ 3x increase in agent productivity (Eigensonne) For more information visit demodesk.com.

ClickMeeting

clickmeeting.com

ClickMeeting is a feature-rich, browser-based webinar and online meeting platform, chosen and loved by thousands of marketers, salespeople, teachers, trainers, and managers worldwide. ClickMeeting is suitable for freelancers and organizations of all types: from micro-businesses to international enterprises. It proves its worth as a multi-purpose application dedicated to managing and running various types of online events: • Online meetings – where up to 25 attendees can see, hear and talk to each other in one virtual conference room. • Live webinars – to present your content to a broader audience of up to 1000 attendees in real-time. • Automated webinars – to put your webinars on autopilot and win back your time in the process. • On-demand webinars – to let your audience watch your webinar recordings whenever they want. • Paid webinars – to sell access to your online courses and training sessions and to transform your expertise into a primary or additional source of revenue. • Huge virtual events – to scale up and stream your content to thousands of attendees with webcast technology. By choosing ClickMeeting, you don't have to worry about your and your users' data and privacy. As a European entity, ClickMeeting is required to act in accordance with GDPR - the most comprehensive catalog of information processing rules.

Butter

butter.us

Effortlessly plan, run and recap super-engaging workshops, trainings, and meetings with Butter’s built-in agenda planner, integrated collaboration tools and auto-generated recaps—all in one place.

Aloware

aloware.com

Aloware is an omnichannel cloud-based phone system and customer engagement platform designed specifically for small and medium-sized businesses (SMBs). One of the key features of Aloware is its integration with various CRMs such as HubSpot, Pipedrive, Zoho to name a few, and communication channels, including VoIP phone calls, SMS text messaging, and email. This allows SMBs to manage all their customer conversations from a single dashboard, making tracking interactions easier, prioritizing leads and support tickets, and ensuring timely follow-ups for sales and support teams. Aloware also boasts its TCPA-compliant Power Dialer which aids agents in maximizing their call productivity without fear of accidentally dialing DNC numbers, or being tagged as a "scam". The latest addition to Aloware's roster of competitive features is its very own in-app AI chatbot, AlohaBot, which does not require a third-party app integration, making it smoother, faster, and the most advanced in the market. Paired with the legendary Sequence+ that empowers businesses to automate workflows and trigger actions such as SMS/MMS, call, and email campaigns, Aloware equips SMBs with an all-in-one communication tool to gain the sharpest edge in their industries.

Creatio

creatio.com

Creatio is a global vendor of a no-code platform to automate workflows and CRM with a maximum degree of freedom. Millions of workflows are launched on their platform daily in 100 countries by thousands of clients. Genuine care for their clients and partners is a defining part of Creatio DNA. Creatio offerings include a no-code platform (Studio Creatio), CRM applications (marketing, sales, and service), industry workflows for 20 verticals and marketplace add-ons. They help their customers digitize workflows, enhance customer and employee experiences, and boost the efficiency of commercial and operational teams. Creatio is recognized as a Leader and Strong Performer in multiple Gartner and Forrester reports. Creatio products receive raving end-user reviews on peer-to-peer portals. Their customers enjoy the freedom to own your automation. Freedom is provided through unlimited customization, the ability to build apps without a line of code, and a universe of ready-to-use templates and connectors. Their platform empowers knowledge workers to build applications with no-code while increasing organizational capacity. They believe in genuine care. They build sincere relationships with their clients and partners by giving a hand first and then thinking about business, communicating transparently and openly, and listening, adjusting and bringing value. Creatio is an American company headquartered in Boston, MA. They have 700+ employees in six offices and a local presence in 25 countries. Creatio has long-lasting relationships with some of the world’s most successful organizations including AMD, Bayer, Kraft Heinz, Visteon, Société Générale Group, BNP Paribas Group and many others. Creatio partners with 700 GSIs and local integrators. Their culture is about genuine care for their clients and partners, passion, going the extra mile and staying positive.

Trillian

trillian.im

Trillian is modern and secure instant messaging for people, business and healthcare For over 20 years, Trillian has been helping people stay connected. Today's Trillian brings secure (and HIPAA-compliant) messaging to healthcare professionals and businesses of all sizes. And true to our roots, if you're just looking for free instant messaging, we can help with that too!

Salesroom

salesroom.com

Experience the power of Salesroom, our AI-powered video conferencing platform. Salesroom not only tracks buyer engagement but also teaches virtual communication best practices. With real-time access to your knowledge base, Salesroom is designed to improve reps’ performance in meetings and quota attainment across the team.

Hiya

hiya.com

Your customers and prospects are ignoring your legitimate business calls because they see an unknown number - and they don't know it's you. Hiya Connect Branded caller ID allows companies to display their business name on outbound calls made to over 400M mobile phones worldwide, including 97% of the U.S. mobile market. The growth of spam, scam and fraud calls has eroded trust on the voice channel. 87% of consumers won't answer a call when they see an unknown number on their screen. This inability to effectively reach customers via phone is eroding customer satisfaction and retention - and ultimately your bottom line. Branded caller ID allows companies to control how their outbound calls display on the call recipients' device by each individual phone number. Create better customer experiences and optimize your outbound calling operations with adding identity to your outbound calls with Hiya Connect Branded caller ID.