Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights – eliminating the need for any other point solution.
* Enables customers to interact with your brand on their preferred channel for consistent brand experience leading to customer delight.
* Empowers agents with unified/360 customer view and recommends the most relevant responses with the power of AI to improve agent productivity and experience.
* Provides meaningful and actionable insights to supervisors to drive growth and operational excellence
* Helps leaders uncover opportunities for growth, transformation and innovation through real-time contact center insights scalable across the enterprise.
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