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Bot platforms are instrumental tools designed for building and deploying interactive chatbots. These platforms empower companies to create intelligent, conversational bots that engage with customers and assist in delivering information to users. Offering a range of development tools such as frameworks and API toolsets, these platforms enable customizable bot creation. Typically, these bots are scalable, capable of serving on various communication platforms and across multiple devices simultaneously. Some platforms even offer features for advertising and payment integration. Additionally, they provide maintenance features to address issues that may arise post-publishing. Many bot platforms leverage artificial intelligence and machine learning products to achieve advanced performance and analytics. They harness natural language processing (NLP) tools to interpret text and interact effectively with AI platforms. For inclusion in the Bot Platforms category, a product must: 1. Provide capabilities for bot deployment. 2. Offer bot development frameworks to facilitate customization. 3. Enable users to define behaviors and program responses for their bots. 4. Furnish users with tools for performing maintenance and updates to published bots.