Page 9 - Top Voiceflow Alternatives

Lang.ai US

lang.ai

Lang.ai is a no code service automation platform that empowers customer support teams to build AI models that they can directly control to improve and automate critical support processes. We seamlessly integrate into Zendesk and Salesforce and take the tedious and manual tasks out of agents’ hands so they can focus on what is most important, the customer. Our customers are leveraging Lang for the following use cases and with our plug and play technology they’re up and running in 48 hours with no model training and maintenance required.

babelforce

babelforce.com

babelforce is the composable voice platform uniting agents and automation. Our platform gives you the power to create the customer experiences you’ve always wanted, with tools anyone can use. If you can draw it on a whiteboard, you can build it with babelforce. * Automate 90% of routine tasks * Achieve €1 million in savings per 50 agent seats * Deploy VoiceBots in 70+ languages * Create self-service and workflow automations * Add enterprise-grade CCaaS to Zendesk and other solutions

Cognigy

cognigy.com

Cognigy is revolutionizing the customer service industry by harnessing the most cutting-edge AI technology on the market. Its award-winning solution, Cognigy.AI, empowers businesses to deliver exceptional service that is instant, personalized, in any language, and on any channel. By perfectly combining Generative and Conversational AI to create AI Agents, Cognigy is shaping the future of customer service, increasing customer satisfaction, and supporting employees in real-time. Built on the foundation of the world’s leading Conversational AI platform, Cognigy.AI offers next-gen customer service with a suite of turnkey solutions including Voice AI Agents, Digital Chat AI Agents, and Agent Copilot. Coming equipped with dozens of pretrained skills, the platform works seamlessly with existing enterprise systems and learns from your agents, giving them superpowers.   Over 1000 brands worldwide trust Cognigy and its vast partner network to create AI customer service agents for their business. Cognigy's impressive worldwide customer portfolio includes Bosch, Frontier Airlines, Lufthansa Group, Mercedes-Benz, and Toyota.

Boost.ai

boost.ai

Committed to delivering outstanding customer experiences, Boost.ai stands at the forefront of enterprise-grade conversational AI. Driven to enable unparalleled interactions between people and organizations, Boost.ai harnesses cutting-edge technology to push the boundaries of AI responsibly. Its proprietary self-learning AI platform empowers businesses to automate interactions at scale, enhancing efficiency and driving positive outcomes. Trusted by enterprises across various industries, Boost.ai's virtual agents consistently maintain resolution rates above 90 percent, automating thousands of interactions daily. Founded in 2016, Boost.ai is backed by Nordic Capital and operates from its headquarters in Sandnes, Norway, with global offices in cities including Los Angeles, Copenhagen, and London.

VOGO Voice

vogovoice.com

We are VOGO Voice, an innovative group made up of the best and diverse minds in voice technology focussing on the fastest way to connect the Power of Voice. We are the future of voice-enabled applications that help business and civic organisations to reach their growing audience with a smart, targeted and cross-linked voice platform. VOGO Voice supports Amazon and Google to make voice apps and deploy them in the form of skills and actions on their voice-activated devices. We are a userfriendly, multi-tenant SaaS platform that delivers information to business and communities through voice user interfaces (VUI's). VOGO Voice works with global companies, top data providers and technologies to transform raw data into information for data-driven decision making. Start building your skills today! Get in touch to find out more.

Botanic

code7.com

The platform makes it possible to create the entire interaction tree simply by dragging and dropping modules. Afterwards, it only takes one click to publish the finished bot on your favorite channel such as WhatsApp Business and Web Chat.

UNOY

unoy.io

AI.Assisted.Work. - UNOY® is a no-code building platform that enables you to digitise your knowledge, processes, and decisions efficiently. UNOY also makes expert knowledge easier to document and put into action. By providing tailor-made AI assistants, flexible adaptation to individual requirements, professional security, continuous improvement, and an easy no-code solution, UNOY enables companies to improve the efficiency and effectiveness of their workflows. UNOY supports companies in harnessing the benefits of AI, saving costs, and working in a legally secure manner. Automate any business knowledge in our visual Y-Designer using just a few clicks. Get the ultimate amount of flexibility by adding data connectors, forms, and more. No code required!

TruVisibility

truvisibility.com

TruVisibility is a team of thought-leaders, software developers, and designers who see each day as a new opportunity for ground-breaking ideas, unparalleled execution, and building lasting customer relationships. Headquartered in Deerfield Beach, Florida, the company’s core product, TruVisibility Digital Marketing Platform, is a total digital marketing solution for businesses and professionals. The company recently introduced TruCHAT — a powerful multichannel chatbot + live chat solution for businesses of all sizes. TruVisibility employs the latest machine learning and software technology to empower businesses to build chatbots, mobile-ready websites, email marketing, blogs, and more.

Aimylogic

aimylogic.com

A simple visual AI-powered bot builder Aimylogic is a platform for natural language communication for SMBs, whereby over 60.000 users have created thousands of skills for voice assistants and chatbots at the touch of a button. Even non-developers can create a skill or a smart bot using Aimylogic.

ThumbCrowd

thumb-crowd.com

ThumbCrowd is an empowering platform which facilitates businesses to build intelligent bots to interact with their customers through live chat on website, social media channels and applications. It also provides pre-built templates for businesses to get started. For your Ai/ML Bot, build a workflow in minutes & connect with your business communication channel. For answering basic FAQs, create your “Rule Based Bot” by simply using a seamless drag and drop option. How ThumbCrowd works? Step 1. Select a suitable pre-built bot from template or create a new bot for your business. Step 2.Design conversations. Train bot with your own data. Step 3.Connect your trained bot impeccably with the suitable business communication channel e.g. Facebook Messenger, SMS, Live Chat, WeChat, Viber, Line and more. ThumbCrowd interface (www.thumb-crowd.com) will guide you to develop and streamline the entire customer service process. You can train your Ai bots to communicate with customers in a humanly personal based coherent flow. Another feature of ThumbCrowd is combining chatbot solutions with various options for a better human interaction and comprehension. Get the balance right, and you’ll benefit from happier, more engaged customers.

Smartly.ai

smartly.ai

Create, deploy and monitor cross device conversational applications with Smartly AI. The intuitive SaaS platform has been designed to be used by all profiles, enabling all members of a project team to effectively collaborate to create a conversational application. Smartly AI’s unique framework means that users create an application once and then can seamlessly deploy it on any platform (Website, Mobile App, Emails, WhatsApp, Messenger, X, RingCentral, ...) Over 5000 developers are currently using the AI platform and the company has developed voice applications and chatbots for companies of all sizes, from a variety of sectors including finance and telecommunications.

Tail.ai

tail.ai

Tail.ai is an AI tool built to streamline conversational commerce. It offers the creation of a virtual assistant to help customers navigate product or service catalogues, guiding them to the product matching their needs and enhancing the over-all shopping experience. This AI technique mimics a human salesperson by understanding and responding naturally to users' queries about features like material, cut, size, colour, price among others. The platform also enables deployment not just on websites, but also on various messaging apps to drive higher qualified traffic and improve conversion rates. One of the key selling points of Tail.ai is its simplicity in setting up a bot; setups no longer need to be long or expensive, with users simply needing to define their sales scenarios from their catalogues to get their bots up and running. Aside from creating dynamic chatbots, Tail.ai also includes features for training the bot in order to make it more knowledgeable and efficient in handling user inquiries. Additionally, it provides tools for analyzing customer conversations, providing valuable insight on customer expectations and perceptions of brands and products.

botsplash

botsplash.com

Every business opportunity starts with a conversation. Botsplash, an omni channel conversation platform delivers innovative, digital messaging software to connect businesses and customers across any digital platform. Customized solutions meet regulatory requirements while making your business stand out, one conversation at a time. Botsplash is a powerful conversation platform that puts your business in the digital messaging channels where your customers are. Connect, Engage and Interact with customers instantly with Realtime or Automated messaging all managed from one platform. With features such as SSO, customer journey workflow, document management, group chat and consolidated audit trail, Botsplash lets your business agents serve customer better and be where the customers are.

YOCTOL.AI

yoctol.ai

YOCTOL.AI is guiding, elevating, and inspiring international AI followers by offering them breakthrough efficient and pioneering SaaS applications. Intending to lead enhancements of business intelligence. YOCTOL.AI brings impactful moments to increase sales, grow audience bases, and build close relationships with customers - all at once, and with ease.

Collect.chat

collect.chat

Collect chat is an interactive chatbot that collects data from website visitors - 24/7, fully on auto-pilot. Collect.chat chatbots can replace static web forms and sales reps who ask same questions to each visitors. Anyone can build a chatbot and install it on websites with zero coding knowledge using collect.chat.

MindBehind

mindbehind.com

MindBehind is a conversational A.I management platform, helps non-technical teams to build, launch and growth their chatbots and virtual assistants in a single platform. MindBehind supplies brands of all sizes and different industries, such as Avis, Budget, Phillip Morris International, Renault, with easy to use solutions that help improve customer experience. Chatbots or virtual assistants built with MindBehind can be added to websites, mobile apps, social media interfaces, like Facebook Messenger and WhatsApp, and very soon smart assistants like Amazon Alexa and Google Assistant.

Laiye

laiye.com

Laiye is the pioneer of the Work Execution System, a business and technology framework built around synergy between human and digital workers. Laiye’s software brings together in one platform the disparate tools businesses use to carry out digital tasks, such as Intelligent Document Processing(IDP), Conversational AI, Process Mining, Intelligent Automation and others. In addition, Large Language Models and Foundation Models will be leveraged in the design and use-case creation process, which will speed up development and time to value for customers. Built on the premise of an open ecosystem, Laiye helps businesses optimize the technologies they already have in place. Laiye is the first company in its industry to commit to returning 100% of licence fees should agreed business outcomes not be achieved.

Ideta

ideta.io

Ideta offers a no-code platform that allows companies to easily create conversational assistants on numerous communication channels such as web pages, social media, instant messaging apps and more via API. The solution makes the creation of chatbots and the use of AI accessible to all. IDEATA's SERVICES * A no-code chatbot builder platform * A community management tool * A team at your service to create your conversational assistants * A 5 day training course about conversational topics and the creation of your first bot IDEATA's ADDED VALUE Ideta's platform is the only one that is collaborative, multi-NLP, scalable, in SaaS (or on premise) that allows you to create chatbots that are personalized, connected, multichannel and accessible. IDEATA's REFERENCES * Large accounts such as ESCP Business School, Alinéa, Biogroupe, Rennes Métropole, Orange Océan, BIC, Brandt group… * SMEs that need to adapt and automate their services in conversational form According to Salesforce and Gartner, 77% of consumers think that chatbots will transform their expectations of businesses in the next 5 years and 50% of businesses will be spending more on chatbots than on developing mobile applications in 2021.

Verloop.io

verloop.io

Verloop.io is the world's leading customer support automation platform. It helps businesses deliver delightful support experiences to their customers, across channels. Verloop.io's platform seamlessly delivers support across various channels, ranging from websites and WhatsApp to in-app and voice interactions. With a global trust from over 5000 brands, including prominent names like Decathlon, Cleartrip, and Nykaa, Verloop.io caters to enterprises and SMBs alike. Verloop.io's end-to-end solution sets us apart, offering a three-fold approach: 1. Initial Query Resolution: In the first phase of contact center interactions, Verloop.io employs AI support through both chat and voice. Verloop.io's conversational AI solutions efficiently handle most customer queries. 2. Human-Agent Support: As queries escalate to human agents, Verloop.io introduces Co-pilot for support—a powerful AI tool aiding human agents with accurate responses. The tool suggests responses to enhance agent efficiency. Leveraging speech-to-text and AnswerFlow powered by document cognition, agents can also leverage our generative AI powered tools like AI-summary, AI-Rephrase, AI-Expand, and AI-Tone Adjustment to ensure best responses and increased customer satisfaction. 3. AI-Powered Quality Analysis (QA): Verloop.io's Sparks offers the ultimate solution for Quality Analysts, automating call analysis using Generative AI. This ensures a streamlined process for continuous improvement. In addition to the above tools, businesses can use Verloop.io's bot builder- Recipes along with Smart block to easily begin their journey towards offering the best customer experience. In a gist, Verloop.io aims to simplify and elevate the customer support journey through innovative automation and AI-powered solutions

Rep AI

hellorep.ai

Rep AI is an AI-powered chatbot designed to enhance the shopping experience for customers in an eCommerce store. It was specifically built for Shopify and uses two AIs to provide shoppers with a personalised guided shopping experience. The Rescue Algorithm predicts when a shopper is about to leave the site, with an accuracy rate of 92%, and engages them in a conversation to bring them back. ChatGPT powers the conversational shopping assistant to handle all conversations, including product questions, checkout and recommendations. Rep AI understands natural language and idioms, thus making it ideal for big catalogue stores with complex queries. It can recommend complementary products for upsells and can handle multiple languages. Rep AI integrates with popular Shopify apps seamlessly, and requires no changes to the support stack. Merchants have reported increased Conversion Rates of up to 13%, Average Order Value increment of 20%, and an average sales increase of 9%. Rep AI provides customers with a tailored shopping experience, making it a game-changer for eCommerce sales. Brands such as Underoutfit have seen an exponential increase in their conversion rate. Rep AI offers a 30-day free trial and a 60-day money-back guarantee if the user does not get 10x ROI on their investment.

Twixor

twixor.com

Twixor redefines CX with Generative AI & NLP, creating dynamic customer journeys on messaging channels. Twixor's low-code/ no-code CX platform merges Digital Assistant and Intelligent Process Automation, offering personalized, goal-oriented interactions. It goes beyond scripted responses, generating empathetic, customized recommendations and solutions, enhancing customer satisfaction across marketing, business transactions, and support operations. * Proven Success: With 400+ clients globally, including Fortune 500 companies, and 1 billion+ interactions managed every quarter, Twixor is also trusted and recognized with 7 patents. * Transformative Benefits: With Twixor, achieve a 25%+ conversation rate, reduce operating costs by 15-25%, and increase brand engagement by 80%. * Key Features: Our platform offers a drag-and-drop Journey Builder Studio, AI & NLP-powered conversational engine, Live & Virtual Agents, Smart Campaign Management, omnichannel support for 120 languages, and an AI-driven Analytical Dashboard. * Recognised as the Best Customer Experience Platform in Retail and Ecommerce in India, we've also gained recognition as an emerging Conversational AI Vendor in the MEA region. Twixor's partners of choice include one of the world’s largest Banking Platforms & CPaaS Players, and many others across MEA, and APAC, who trust our white-labeled solutions. In short, Twixor empowers businesses to craft dynamic customer journeys, delivering exceptional CX that sets you apart in your industry.

giosg

giosg.com

Giosg is a Sales Acceleration Platform that combines live chat, chatbots, AI, and interactive content to help companies build engaging online experiences that turn website visitors into sales — fast. We want to reimagine, redefine and revalue the interaction between organisations and people in the digital world. Today, over 1200 companies worldwide in retail, automotive and real estate, among others, have joined us in our quest.

CINNOX

cinnox.com

CINNOX is a comprehensive engagement platform that unifies telephony, digital, and social channels. They help businesses compete and win by humanising customer and team experiences through one single platform: Elevate Customer Experiences: - Seamlessly switch among chat, voice, and video on any channel - Give first-time resolution by connecting questions to right expertise - Reduce customer wait times with predictive data analysis Optimise Employee Experiences: - Increase team efficiency by automating repetitive tasks - Tap expertise from different teams to solve complex problems - Improve team performance with insight-driven data They achieve this through the three key pillars of great customer service, where businesses can enjoy one continuous loop of experience improvement: Connect, Orchestrate, and Evaluate.

Beekast

beekast.com

Beekast is a meeting management tool that allows you to create and facilitate meetings, as well as training sessions and events, that are interactive and efficient. Known as the simplest solution on the market, Beekast allows anyone to engage their teams through interactive activities that are quick to set up. Our solution is now integrated into numerous tools such as Microsoft Teams, Webex, PowerPoint, and more, and has over 1 million active users! Thanks to its many features, Beekast supports employees in different work environments: face-to-face, remote, or hybrid mode. The solution allows them to gain efficiency, time, and productivity. How does it work? 1️⃣ Create your Beekast session and import your content (Powerpoint slides, Google Slides, or PDF). Don't have any content yet? No worries! You can create custom slides directly in Beekast. 2️⃣ Start inserting fun activities in between your slides to boost engagement and captivate your audience. Choose between 15 activities or simply use one of our templates to get started quickly. 3️⃣ Once your presentation is ready, invite participants to join and let the games begin! 4️⃣ At the end of your session, don't forget to download your meeting minutes (Word format), generate an action plan (sent to your inbox), or access extra data and results (Excel format) you can use to make your next meetings even better. Try Beekast for free now!