Page 38 - Top Verizon Alternatives

Ada

ada.cx

Ada is the world’s leading customer service automation company. Built for the digitally transforming enterprise, Ada’s AI-powered customer service automation platform helps companies effortlessly resolve their customer inquiries in any language or channel. Since 2016, Ada has powered more than 4 billion automated customer interactions for companies like Meta, Verizon, AirAsia, Yeti, and Square. Born in Toronto, Ada serves companies and their customers worldwide.

Plutomen

pluto-men.com

An agile and technologically-equipped frontline workforce is the need of the hour for industrial enterprises. Plutomen is a frontline operational platform that provides AR solutions to industrial enterprises for frontline digitalization. They help knowledge enhancement of your frontline through AR powered Remote Visual Assistance, Work Instructions, and 3D Training. Their platform helps industrial customers improve productivity, enable faster resolution, reduce operational costs, and maximize revenue growth while promoting sustainability and worker safety. They believe in the digital empowerment of industrial frontline teams to help them embrace and capitalize on the benefits of Industry 4.0. With more 8+ years of experience in servicing and consulting clients in XR, they provide enterprise solutions for sectors such as Manufacturing, Telecom, IT Infrastructure, Automotive, and so on. They have served the leading industry players like Wipro Limited, Adani, Sterlite Tech, L&T, PwC, Virtusa, Honeywell, Arvind Envisol, etc. Headquartered in Ahmedabad, India, they are among the leading developers of AR solutions for Industrial Enterprises. Their integrated platform serves as a one-stop-shop for remote assistance-based needs of B2B companies. They provide three products that help enterprises start your digitalization journey with XR – * Plutomen Connect: AR powered remote assistance & video-collaboration based platform that enables your frontline workforce to connect with your experts instantly. * Plutomen Workflow: Assisted Reality powered work assistance platform for accessing digital work instructions that streamlines workforce knowledge. * Plutomen Assist: XR-powered self-assistance & platform for next-gen workforce immersive training, digitalization of the process, and providing an interactive knowledge repository.

Neuron7.ai

neuron7.ai

Neuron7.ai is the leader in Service Resolution Intelligence, delivering 90%+ resolution accuracy in complex service environments. Neuron7 brings together knowledge from people, data, and interactions across thousands of products and issues into a Smart Resolution Hub. AI offers the best next step with turn-by-turn guidance (like a navigation app) seamlessly integrated within your existing workflows. Customers resolve issues faster, the first time, with 90%+ accuracy and answers in seconds. -Expert knowledge capture -Faster resolution times -Increased call deflection -Increased first time fix -Improve CSAT -Faster onboarding Neuron7 is headquartered in Santa Clara, CA, partners with Microsoft, Salesforce, SAP, and ServiceNow, and is backed by ServiceNow Ventures, Battery Ventures and Nexus Venture Partners.

livepro

livepro.com

livepro a premier knowledge management (KM) system that focuses on providing accurate answers to both employees and customers. Trusted globally for over two decades, livepro streamlines intricate processes, communicates critical updates in highly regulated industries, enhances productivity by reducing training times, and providing valuable management insights. With its AI-assisted search, livepro seamlessly delivers governed knowledge across web, chatbots, CRMs, and self-service portals, offering a comprehensive omnichannel experience from a single source of truth. At livepro, they pride themselves on having the system that is the easiest-to-use, easiest-to-manage and a team that is the easiest to work with – always.

Turf

useturf.io

Turf is the community platform for SaaS companies. The platform provides easy to use forums that empower in-depth discussions between your users. Let your users perform self-service by answering each others questions. A community built with Turf provides one single meet point for your users with community forums, customer feedback boards, knowledge bases & help centers, roadmap displays, changelogs, feature requesting, bug reporting, academy functionality, technical documentation hubs, and online community events. The Turf platform lowers support costs by 54%, lowers churn rates by 32%, and cultivates 3 times higher customer engagement.

BOTWISE

botwise.io

BOTWISE is the ultimate knowledge base for customer service - empower your team members and clients to find more and faster! It lets you seamlessly create, manage, and look for the right information within your company. They save our clients 1h per agent daily! Thanks to BOTWISE, you can: - Reduce the average handling time of your customers' inquiries with state-of-the-art contextual search - no more endless clicking! - Speed up response time thanks to the integration of different sources of information - Reduce the number of complaints and angry customers thanks to dedicated insights for managers - Reduce training and onboarding times with smart updates and knowledge-base management

Synthetix

synthetix.io

Synthetix is a decentralized liquidity provisioning protocol built on Ethereum and Optimistic Ethereum (a layer two scaling solution built on Ethereum). Synthetic assets, and associated products, are collateralized by stakers via Synthetix Network Token (SNX), which when locked in a staking contract enables the issuance of synthetic assets (synths). This pooled collateral model allows users to perform conversions between synths directly with the smart contract, avoiding the need for counterparties. This mechanism solves the liquidity and slippage issues experienced by DEXs. Synthetix liquidity powers a range of derivatives and on-chain financial instruments. You can learn more about the two types of synthetic assets that protocols will integrate to create on-chain derivatives. The Synthetix Protocol does not operate any user-facing front-ends, which allow users to trade. Instead, it serves as a backend liquidity provisioning tool to support user-facing DeFi applications. There is a growing number of protocols that utilize this capital and generate trading fees for stakers.

Guidejar

guidejar.com

Guidejar is a versatile SaaS platform designed to simplify the process of creating interactive product demos, guides, and tutorials. With its user-friendly browser extension, you can capture your workflow step by step at your own pace without the need for complex video editing. Customize your guides with your own branding, manage steps effortlessly, and choose from various guide views to engage your audience effectively. Guidejar also offers features like customizable call-to-action buttons, intuitive organization, and SEO optimization to help businesses provide informative content and improve their online presence. Additionally, it empowers businesses to build a no-code Help Center within seconds, allowing customers to find answers independently and reducing the support team's workload.

ScreenSteps

screensteps.com

ScreenSteps is a knowledge ops solution that helps companies overcome training and performance challenges by solving their root problem — an inability to transfer knowledge efficiently to their employees. The knowledge ops solution tackles your knowledge transfer problem by providing you with a: 1. Software: A knowledge ops platform to create and manage your digital guides and training courses 2. System: The Find & Follow Framework to make knowledge transfer more effective ScreenSteps also provides coaching and consulting services to help companies successfully implement the Find & Follow Framework, build Knowledge Operations Teams, and improve their knowledge operations, knowledge transfer, and employee training.

Shelf

shelf.io

Shelf is a modern knowledge platform that helps on-demand businesses improve service and increase productivity with fast, helpful answers to customer and employee questions. Shelf's MerlinAI listens for questions and instantly suggests the best answers in search, self-service portals, web forms, chat, CRM, support apps, and contact center platforms. Identify gaps between questions and answers with Shelf analytics and automate content publishing to every channel.

Obzervr

obzervr.com

Are you ready to upgrade your business flows from cumbersome paper-based to a cutting-edge digital work management solution? Obzervr's software is the missing operational piece for a wide range of asset-intensive industries. Most critical asset operators run in firefighting mode with large work loads of compliance, safety and maintenance and inspection activities, breakdowns keeping them from scheduled work, and no way to catch-up given the paperwork that they are stuck with at the end of each day. Obzervr fills a major gap by providing a solution which is a synergy of the simple and flexible app for maintainers and operators, and a desktop dashboard for Supervisors to manage by exception. Supervisors easily and quickly dispatch work from the work dashboard, operators and maintainers record readings, take photos through the day on work assigned to them. They can also create break-in work, record defects and assign stock to work. On completion, exceptions can be checked by supervisors before automatically updating the ERP with monitor points, stock, photos and other data that has a home in the ERP. Automated dashboards and reports are now available to review history, check back on Maintenance strategy and tactic effectiveness, allocate spend to areas that are causing the highest maintenance overhead, and reduce the risk of machine failures due to lack of information transparency. Obzervr works in collaboration with major ERP systems and leads to: * A connected frontline workforce powered by leading technology and best practice processes and automation * Optimise maintenance processes allowing more tool time, reducing rework and waste * create automated dashboards and reporting reducing risk of machine failures and improving the effectiveness of the operation.

FieldInsight

fieldinsight.com

End to End Field Service Software for HVAC & Fire Asset Maintenance, job scheduling, workflow optimisation, safety and a lot more. FieldInsight helps systemise & automate to help businesses: - Go paperless - Increase efficiency in the day/week - Increase productivity (get more jobs done in a week) - increase profitability (get paid faster) - Keep their team accountable in the field FieldInsight helps you with a full service onboarding program to get your team up and running FAST. FieldInsight never leaves anyone behind and will support you through changes in your business as you gain efficiencies and productivity as you start to nail your workflows. FieldInsight wants to help all Field Service based businesses succeed - if this is your passion as well then FieldInsight would love to hear from you and have a discussion on reseller or partnership opportunities.

Actsoft

actsoft.com

Actsoft is a leading technology company with solutions for Mobile Workforce Management (MWM), Field Service Management (FSM), and Mobile Resource Management (MRM). Actsoft's mission is to help businesses realize their full potential by improving their productivity and profitability. Actsoft's suite of location-based software solutions leverages GPS and wireless technology, providing optimal oversight for businesses with a deskless and field-based workforce.

Formitize

formitize.com

Formitize is more than just a software solution. It's a game-changer for businesses of all sizes looking to streamline their operations and work smarter, not harder. With its intuitive design and user-friendly interface, Formitize makes it simple for organizations to automate their forms, workflows and processes, freeing up time and resources for what really matters. Whether you're a government agency, a large corporation or a small business, Formitize empowers you to take control of your operations and drive success.

Gruntify

gruntify.com

Gruntify lets you build form templates, collect field data on mobile devices and map results – super fast. Increase productivity, cut costs and take the grunt out of hard work today by introducing business processes powered by location intelligence. Arm your frontline staff and contractors with an inspection technology they can learn in minutes. The Gruntify field services app presents all information in a clean, easy-to-use user interface and empowers you and other supervisors to manage operations from wherever you are. FEATURES: ** Create custom templates. Import from Form Template Library or use our visual “drag and drop” form builder, featuring 15 form control types, to create questions for your inspections, audits or surveys. Provide additional hints and instructions for your users, choose response options, and add conditional logic to streamline what questions need responses. ** Manage your teams and users. Invite your users to join Gruntify, then grant them roles and permissions, add them to Teams, and set up their Geographic Work Regions. Using role-based access, each user will only see what they should, and it will be clear what they need to do. ** Generate reports. Use our report template wizard to generate and share reports in pre-set formats. The web controllers will be able to use selection, filter and geofencing tools to highlight one or more records, then export them to the designated template. Additionally, integrate your data with Power BI reporting capabilities. ** Create maps for real-time awareness. The Gruntify core is built around location intelligence and mapping, which lets you create beautiful heatmaps, cluster maps, or any other form of maps easily and efficiently. Gruntify integrates with 12 basemap providers, with support for additional providers added regularly. Additionally, users can import their own map layers with assets or other spatial data, map those in 2d or 3d, and finally publish those maps as well as take them into the field, and use them even offline - when 3G/4G connectivity isn’t available! ** Integrate with third party software. Using the Gruntify framework, or API, you can create and automate workflows, trigger actions in Gruntify or in external systems, send notifications when important events take place or feed data into third party applications. From Google Waze, to Power BI, Microsoft Flow and many more, your Gruntify app will securely connect with others in minutes.

ServiceMonster

servicemonster.com

ServiceMonster is the leading business software for field service professionals, providing an online all-in-one customer management, scheduling, and marketing solution. ServiceMonster is designed specifically for the field service industry, with the goal of helping businesses become more professional, more efficient, and more profitable. With a 20-year history in the industry, ServiceMonster helps thousands of service pros make their businesses more professional, more efficient, and more profitable.

SignOnSite

signonsite.com

SignOnSite is a leading construction safety software. SignOnSite goes beyond being a sign-in app by offering comprehensive features such as SWMS management, inductions, toolbox talks/site briefings, emergency management, and permits. Its platform provides robust safety inductions for both site induction and employee induction requirements, ensuring construction site safety. It enhances site visibility, generates in-depth site reports, and seamlessly integrates with construction management software like Procore and Autodesk for optimized construction workforce management and real-time information in construction.

GoCanvas

gocanvas.com

GoCanvas is a work process solution that makes it simple for any business to automate how work is done; replacing outdated processes and expensive paperwork. GoCanvas connects your field team to the office giving you full visibility to manage all your fieldwork from one place. Customize the process, manage your field work, and streamline your day-to-day operations by connecting your field and office teams. Integrate with the business tools you’re already using, like Google Drive, SMS Text Notifications, QuickBooks, SQL, Salesforce, SharePoint, Microsoft Teams, and more.

CoSupport AI

cosupport.ai

CoSupport AI has officially received a patent for its developments in the field of multi-model message generation architecture, Patent US11823031B1. CoSupport AI – the solution that enhances customer support and empowers businesses with data-driven insights. Leveraging Natural Language Understanding, CoSupport AI ensures exceptional customer service and delivers unparalleled Business Intelligence to core departments. It consists of 3 components: Agent, Customer, and BI. They work in synergy to boost Customer Support team productivity, fully automate customer requests, and offer remarkable business insights with the power of generative AI. To achieve this, we integrate with your company’s data sources and use machine learning to create a comprehensive AI solution, tailored to your business. CoSupport AI Components: * CoSupport Agent – an AI assistant for your human agents that boosts their productivity. CoSupport Agent optimizes and reduces ticket processing time by providing reply suggestions, based on context from the entire conversation thread. With increased agent efficiency, you can cut down customer support costs by 30-80%. * CoSupport Customer is a self-sufficient AI tool that delivers highly accurate responses to your customers. CoSupport Customer is an autonomous AI-powered system with access to the entire product knowledge base, including website pages, product FAQs, and external APIs. It saves thousands of man-hours by handling up to 100% more of your customer requests. * CoSupport BI reinvents the decision-making process and delivers game-changing business insights in seconds. It's an AI Business Analyst connected to your company's data sources, including real-time information from your CRM. This way it generates content, offers insights, and draws analytical conclusions, based on context relevant to your products and customers.

Routetitan

routetitan.com

Perfectly planned routesin the blink of an eye. Routetitan lets you plan routes in seconds instead of hours. Save countless hours of time and fuel, increase on-time deliveries, see your task progress in real-time and more.

Wise Systems

wisesystems.com

Wise Systems' autonomous routing & dispatching software enables the perfect last-mile delivery experience for everyone in the process — recipients, drivers, dispatchers, and managers. From couriers to food and beverage distributors, top-shelf delivery is critical for customer retention and growth. The Wise Systems platform combines our powerful, AI-driven Dynamic Optimization Engine (DOE) with intuitive user interfaces to drive a high-performance operation. Our routing software is designed to improve the performance and efficiency of your deliveries. Ideal for operations of all sizes and many different industries, Wise Systems is proven to reduce fleet mileage, carbon footprint, and late arrivals, and increase efficiency.

Cigo Tracker

cigotracker.com

An innovative cloud solution to increase deliveries, service calls or pick-ups, scale efficiently and provide your customers with a perfect last-mile experience.

CameraMatics

cameramatics.com

CameraMatics is a comprehensive fleet management solution designed to manage teams on-the-move. Our mission is crystal clear: to prevent accidents before they occur through AI-powered 360-degree camera coverage, best-in-class driver monitoring systems, collision avoidance systems and in-depth data analysis, all managed from the one unified platform. Our systems are scalable and fully customizable to accommodate any vehicle type, regardless of the diversity of your fleet. Beyond the technology, we are your partners in safety. We understand the challenges fleet operators face because we listen to them, take action, and provide solutions.

BeyondTrucks

beyondtrucks.com

BeyondTrucks helps carriers with 100+ drivers eliminate $9,700 in wasteful costs per driver per year with smart automation. Combining smart technologies, data, and embedded financial services, BeyondTrucks is the first trucking process automation platform that seamlessly connects operations, finances, and people. BeyondTrucks is SOC 2 compliant.

TransportSimple

transportsimple.com

TransportSimple is an easy-to-use one-stop solution for commercial vehicle owners globally. TransportSimple's solutions help to increase business visibility by managing end-to-end activities such as maintenance, trip profitability, documentation and more, such as API Integration with other software to ease your working. Business owners can easily manage their entire trip process and assign trips to respective drivers from the system.

BigRoad

bigroad.com

BigRoad is a solution that for drivers, fleet managers, dispatchers and safety managers with features that help prioritize safety and compliance, eliminate paperwork and avoid fines.

Idelic

idelic.com

Idelic is focused on driving the best possible insurance outcomes for the transportation industry through the combination of process and technology. Combining the Idelic Driver Safety Playbook with Safety Suite®, the first end-to-end driver performance management platform, Idelic helps consolidate your existing driver data and systems into one streamlined platform, analyze it with proprietary machine learning models, and take action on hidden insights. Our advanced AI-based Driver Watch List, combined with a robust integration network and proven driver training plans, makes the Idelic program the most proactive and effective way to lower insurance costs, decrease liability, prevent crashes, and reduce turnover.

Record360

record360.com

Record360 offers software for digital condition documentation, asset condition management, and claims management.

Tenna

tenna.com

Backed by over 100 years of experience in the construction industry, Tenna was built to revolutionize construction equipment and fleet operations. Tenna is the only equipment management system built exclusively for the construction industry and tailored to solve the specific challenges it faces with GPS-based locations and actionable data and reporting. From heavy iron; to vehicles and mid-sized equipment; to attachments, small tools and consumables, Tenna provides a complete view of entire construction equipment fleets on one platform that also integrates with a variety of business ERPs and project management systems. In the field, Tenna users gain more control over equipment utilization, master job costing, and better oversight over safety and compliance needs. At the office, Tenna users have full visibility over and improved communication with the field, shop, and between departments. The result is the power to make informed decisions, gain more business, and complete jobs more productively and profitably. For more information, visit www.tenna.com.

Momentum IoT

momentumiot.com

Momentum makes service businesses more profitable. Our cloud-based software platform, powered by a connected network of GPS hardware devices, gives you complete financial control and deep operational insight into your business. With Momentum, you never worry about time-consuming data entry or human error. Data collection is always accurate and automatic. That's why Momentum excels where other software fails. Drive more revenue and profit. All you have to do is get connected, Momentum will do the rest. The Connected Network of Momentum Devices: Vehicles, Equipment & Crews - The Eagle One: One GPS device for vehicles, trailers and heavy equipment. It's available with an OBD-II harness or 12V battery harness. - The Momentum Toolie: Bluetooth enabled location and activity tracker for light equipment and tools. - The CrewID: Privacy-first labor cost tracker that automatically captures and calculates all labor costs from the field without data entry.