Evernote

evernote.com

Evernote is an app designed for note taking, organizing, task management, and archiving. It is developed by the Evernote Corporation, headquartered in Redwood City, California. The app allows users to create notes, which can be text, drawings, photographs, or saved web content. Notes are stored in notebooks and can be tagged, annotated, edited, searched, given attachments, and exported. Evernote is cross-platform, for Android, iOS, macOS, and Microsoft Windows. It is free to use with monthly usage limits, and offers paid plans for expanded or lifted limits.

ClickUp

clickup.com

ClickUp is an all-in-one productivity platform. It’s the hub where teams come together to plan, organize, and collaborate on work using tasks, Docs, Chat, Goals, Whiteboards, and more. Easily customized with just a few clicks, ClickUp lets teams of all types and sizes deliver work more effectively, boosting productivity to new heights.

Confluence

atlassian.com

Confluence is a popular web-based corporate wiki (collaboration software) developed by Australian software company Atlassian. Atlassian wrote Confluence in the Java programming language and first published it in 2004. Confluence Standalone comes with a built-in Tomcat web server and hsql database, and also supports other databases.The company markets Confluence as enterprise software, licensed as either on-premises software or software as a service running on AWS.

Coda

coda.io

Coda is a cloud-based document editor founded by Shishir Mehrotra and Alex DeNeui. Offices are located in Bellevue, San Francisco, and Mountain View. The first software version 1.0 was launched in May 2019. Previously, for more than four years it had been in a closed beta version.Coda provides word-processing, spreadsheet, and database functions. It’s a canvas that blends spreadsheets, presentations, apps, and documents together. The software can integrate with third-party services like Slack and Gmail.In 2017, Coda raised $60 million. Greylock Partners, Khosla Ventures, and General Catalyst participated in the financing, with LinkedIn co-founder Reid Hoffman and General Catalyst’s Hemant Taneja joining the board of directors.

Connecteam

connecteam.com

Connecteam is a mobile-first workforce management app featuring a robust set of tools designed to help organizations with deskless teams improve communication, retain staff, and drive operational efficiency. Connecteam allows managers to put their business processes on autopilot and focus on business growth while also freeing up employees to be more productive, professional, and satisfied. Save time and increase productivity with mobile-first custom checklists, forms, and reports; Schedule shifts and track work hours with GPS time clock; Simplify employee communication, enhance professional skills, manage daily tasks and so much more, all in one app. Ensure a secure and easy login for system admins with Active Directory Single Sign-On (SSO).

MaintainX

getmaintainx.com

MaintainX is the leading maintenance and work execution software, designed specifically for industrial and frontline teams. We help companies streamline maintenance operations, improve asset management, and empower workers—all while delivering insights that can improve your bottom line. As a mobile-first platform, MaintainX delivers a modern, IoT-enabled solution for maintenance, reliability, and operations teams trusted by over 8k companies worldwide. If you’re looking for an AI-enabled CMMS solution that’s easy to use and implement, look no further. The MaintainX platform manages millions of work orders and assets, and is used by more than 500K frontline professionals globally. We help customers reduce unplanned downtime and increase asset availability, while meeting complex compliance needs and keeping workers safe. Ready to ditch the clipboard? Here's what we can help your team digitize: -Maintenance Work Orders -Preventive Maintenance -Safety Procedures -Safety and Environmental Audits -Multi-site Reporting -IoT & ERP Integrations -Auditing/Inspection Workflows -Training Checklists -Parts Order Management & Vendor Connections We’re proud to serve some of the world’s largest brands, including Duracell, AB InBev, Univar, Cintas, McDonalds, Titan America, and many more.

Odoo

odoo.com

Odoo is business management software including CRM, e-commerce, billing, accounting, manufacturing, warehouse, project management, and inventory management. The Community version is libre software, licensed under the GNU LGPLv3. There is also a proprietary "Enterprise" version, which has extra features and services. The source code for the framework and core ERP modules is curated by the Belgium-based Odoo S.A.

FuseBase

nimbusweb.me

FuseBase (formerly Nimbus) is an AI-powered, all-in-one client collaboration tool designed to help professional services streamline workflow and deliver outstanding customer experiences with client portals. This platform empowers professional services with hundreds of advanced yet intuitive features for real-time collaboration, project and information management, and even content creation. Offer services under your brand and deliver exceptional, personalized customer experiences with white-labeled client portals that centralize communication, project progress tracking, and knowledge management. Use the innovative drag-and-drop document builder to craft interactive super-documents with any file formats and embeds from 2000+ supported integrations. Try Kanban boards, project tracking tools, real-time editing, and more features in FuseBase (formerly Nimbus) team workspaces for productive collaboration. Optimize daily operations with the advanced FuseBase (formerly Nimbus) AI assistant, automate tasks like content creation and translation, get insights to make data-driven decisions, and free time for scaling the business.

IT Glue

itglue.com

IT Glue is award-winning IT documentation software designed to help you maximize the efficiency, transparency and consistency of your team. Explore IT Glue and you'll find everything you need to streamline the creation and up-keep of IT documentation.

GitBook

gitbook.com

Product documentation your users will love. GitBook has everything you need to create beautiful docs for your users — so you don’t have to build your own editing tools, CMS, website and more. You can just focus on writing great content. GitBook’s branch-based Git workflow encourages your whole team to collaborate by creating a branch, requesting a review, and merging when ready. It’s a flow your developers already know and love — and they can even edit your docs in their code editor using Git Sync. That’s all backed up by AI that lets your users find what they need fast, publishing settings that put you in control of who can access your docs, and internal documentation for your own team.

Guru

getguru.com

Enterprise AI Search, Intranet, and Wiki in one platform. Guru lives in tools you already use, so no need to context switch. Find info across any app, have an expert help if you can't find it, and let Guru proactively identify knowledge gaps, duplicate knowledge, and translate it to 100 languages..kind of like a smart friend for you and the rest of your company.

Craft

craft.do

Craft is collaborative workspace where your whole team can come together to take notes, create docs, manage work and ideate together. Craft's Daily Notes offers a paradigm shift in team collaboration. Power your team’s progress with structured daily updates, align on priorities, and remove blockers — all in one place. With a built-in AI assistant, you can quickly generate ideas, summarize longer content or get help with editing your documents.

Flowlu

flowlu.com

Flowlu is an all-in-one business operating platform that contains all essential tools for project, task, finance and customer management. Flowlu provides you with a profound overview of everything that is going on in your company. You can track every part of your business, from time spent by your team and their workload to overall costs, and customer invoices.

YouTrack

jetbrains.com

A project management tool that can be adapted to your processes to help you deliver great products. Track projects and tasks, use agile boards, plan sprints and releases, keep a knowledge base, work with reports and dashboards, create workflows that follow your business processes. Never force your process to fit the limits of a tool again. Unlike other project management tools, YouTrack can be customized to your needs!

xTiles

xtiles.app

Think, write, organize your thoughts based on cards and tabs. A web note-taking app to structure and enrich all your thoughts in one place.

Fibery

fibery.io

Fibery is a product discovery and development platform. Most product strategies are built on random scattered data and opinions. Fibery helps you analyze user feedback or market signals and identify top insights — so that you know what to work on next. 💡 Start your free 14-day trial on fibery.io.

Teamwork

teamwork.com

Teamwork.com is the only platform with best-in-class client operations combined with easy-to-use project management that teams love. Deliver work on time and on budget, eliminate client chaos, and understand profitability, all in one platform. Headquartered in Cork, Ireland and founded by a team who have run an agency before, Teamwork.com has more than 20,000 customers around the world with a global team of over 350 employees.

Happeo

happeo.com

Happeo is the AI-powered intranet rated #1 for Google Workspace organizations. We create digital homes where organizations stay connected and drive efficiency by bringing order to information chaos, delivering structured knowledge management and coming together as one team. We create these digital homes unique to each customer and provide them with a space to overcome the challenges that face internal operations. We then layer this with our AI-capabilities that intuitively learn and grow with the company and each user, automate manual, time-consuming processes, and create organizational alignment through rapid and intelligent information discovery.

Mentimeter

mentimeter.com

Mentimeter is the audience engagement platform. Easy-to-use, interactive, and innovative; presenting has never been less stressful and more effortless! Create unique and dynamic presentations that will impress and engage your audience. With Mentimeter you can better connect with your students, colleagues, and clients. No matter if it is a lecture, workshop or meeting, Mentimeter has been designed to suit every type of presentation. Zoom and Teams integrations make it even easier to stand out in the remote and hybrid world. 1.Build a presentation: The easy-to-use online editor makes presentation building a quick and easy process. Create a full slide deck filled with questions, polls, quizzes, content slides, word clouds, and more. 2. Connect with your audience: Your audience uses their smartphones to connect to the presentation where they can submit responses. The real-time visual will help spark chat, discuss, and debate no matter if the meeting takes place online or in-person. 3. Learn from the experience: Once the presentation is over, download the results and use what you have learned to improve for future meetings, classes or conferences.

Scribe

scribehow.com

Scribe is an AI-powered tool that converts any process into a step-by-step visual guide. By using the Scribe recorder while working through a process, the tool automatically generates a how-to guide complete with screenshots, instructions, and clicks. The product interface allows users to add edits and customization, such as additional details, annotations, and branding. Once complete, the instructional guide can be easily shared through URL links, exported as a PDF document, embedded into existing tools and wikis or exported to Confluence. The tool supports integration with popular web browsers such as Chrome and Edge, as well as with desktop platforms. Scribe is used to document processes 15 times faster and helps increase team productivity by 25%. Teams use Scribe to onboard new hires, create SOPs, build training materials, answer questions, and assist customers. It is a suitable solution for operations, customer-facing, sales, HR, and IT teams. Scribe's impressive performance has attracted hundreds of thousands of teams who save time with its user-friendly interface. Scribe offers a free version, with additional paid features for enterprises. The tool offers a range of resources for its users, such as product demos, customer stories, and ebooks, to support them to get started with the tool.

Bitrix24

bitrix24.com

Bitrix24 is software that helps companies and entrepreneurs increase their efficiency internally and externally. Our platform offers CRM, Contact Centre, Website builder, Online shop, Marketing campaigns, and other sales tools. In addition, there are safe intranet, task and project management, real-time file sharing and storing, communications tools, and organization. HR essentials and AI are built into the Bitrix24 structure. Bitrix24 is an initiative of Bitrix, Inc. initiative launched as a cloud-based service in April 2012. Now it is available in the cloud and on-premise. In 2024 our company has more than 12 million organizations. Bitrix24 takes pride in serving customers from small organizations to Fortune 500 companies.

Tettra

tettra.co

Tettra is knowledge base software that organizes scattered company information to answer your team's repetitive questions right in Slack or our web app. It has a simple, user-friendly UI and integrates with Slack, Google Drive, Notion and more. Tettra also has a powerful context-driven search feature that lets you find any information in seconds. Many customer support and operations teams depend on Tettra for their internal documentation and answers. With Tettra, you'll get: * Q&A workflow to capture questions * Knowledge base to document answers * Knowledge management features to keep content up to date. * Integrations with chat tools to make sure your team actually uses Tettra

ChatDOC

chatdoc.com

ChatGPT-based file-reading assistant🤖 Quickly extract, locate and summarize information from docs.🚀 Citations are presented for fact-checking 🔍

Tango

tango.us

Tango is the easiest Digital Adoption Platform to setup and use. You make software training walkthroughs and tooltips in minutes by just clicking through the process. Your employees get their hand held through the process with guidance embedded inside of your business applications. Tango AI does the work. Tango Software Knowledge Layer is trusted by over 2,000,000 people from the best companies including Walmart, Nike, Cox, Roche, Lockheed Martin, SpaceX, Amazon, Salesforce, Slack, and Atlassian.

Zoho Learn

zoho.com

Zoho Learn is a cloud-based knowledge and learning management platform for businesses. With Zoho Learn, you can centralize your company’s information, create interactive courses, and get detailed reports on the progress of your learners. With powerful features for effortless content creation and collaborative authoring, an easy-to-use course builder, built-in assessment tools, and powerful reporting, Learn is a full-fledged training tool for businesses of all sizes.

Lark

larksuite.com

Lark is an all-in-one collaboration platform for teams looking to streamline workflows and achieve business results faster. With a seamless user experience across desktop and mobile devices, Lark ensures that teams can work efficiently from anywhere. Lark is the super app for work that consolidates chats, workflows, emails, documents, sheets, project management, and meetings in one place. Your team can plan, execute, and sync on work without disruption and focus on what matters to your business.

Trainual

trainual.com

Trainual is a knowledge transfer and training platform where growing teams build the playbook for how they do what they do. With Trainual, every process, policy, and procedure for all the roles and responsibilities in your business are easily documented, organized, assignable, and searchable. The result is faster onboarding and training, more seamless delegation, consistent processes, increased accountability, and everybody stays in the know with your need-to-knows.

DocXter

docxter.app

DocXter is a smart, sophisticated, yet simple and easy-to-use document intelligence application. Extract valuable information from a document, without having to go through the mundane process of sifting through a document, to find the information you are looking for! Imagine a highly detailed document, a book, a financial report, a research paper, or a book. Just upload it and get answers to any specific part of the document or explanation of the whole document or anything in between. In a way you want, and in a manner you like. Why read documents , when you can talk to them ? DocXter's one-click upload, lets you upload documents to the platform and use its AI-powered technology to quickly extract the information you require. Ask questions like: What is the document all about? Summarize the document concisely? Explain it to me like I'm new to this, etc. The Question is Yours!. Get answers, in a language and way you want, instantly, without even opening the document! What's interesting is with the pro version, you can train DocXter in minutes to give you answers in a custom, personalized manner, made specifically for you!

Aha!

aha.io

Aha! is the world's product development software. We help more than 1 million product builders bring their strategy to life. Our suite of tools includes Aha! Roadmaps, Aha! Ideas, Aha! Whiteboards, Aha! Knowledge, and Aha! Develop. Product teams rely on our expertise, guided templates, and training programs via Aha! Academy to be their best. We are proud to be a very different type of high-growth SaaS company. The business is self-funded, profitable, and 100% remote. We are recognized as one of the best fully remote companies to work for, champion the Bootstrap Movement, and have given over $1M to people in need through Aha! Cares. * Aha! is a comprehensive suite of tools designed to assist product managers in delivering streamlined and well-coordinated product strategies, with a robust environment that can be tailored to match specific workflow requirements. * Reviewers frequently mention the tool's extensive functionality, the ability to customize it to their organization's needs, its fast and helpful technical support, and its effective integration with other platforms such as Jira and SFDC. * Reviewers experienced limitations in customization options, particularly in font styles and stock icons, a notable complexity in the initial setup phase, a steep learning curve, and limitations in its reporting capabilities, particularly the inability to create reports on changes made on records.

Slite

slite.com

Slite is the fastest way to access trusted company information. Powered by AI, Slite’s knowledge base enables growing teams to instantly get the answers they need - without even searching. From onboarding guides to all hands notes, Slite keeps all types of company information centralised in one place. Docs stay organised, can be verified, and are tracked so everyone can get on with their work, informed. Replace all-in-one workspaces with a tool built for company knowledge and see it scale with your team. Join more than 200,000 companies that use Slite as their single source of truth today.

Fluix

fluix.io

Fluix is field productivity software that empowers field teams with everything they need to perform at their best - by giving them tools to collect data, manage tasks, and ensure compliance with industry regulations.

Copilot

copilot.com

Copilot’s product suite gives business an all-in-one solution for client communication, payments, file-sharing, contracts, forms, help desks, and more. Additionally, Copilot enables businesses to offer their clients a unified experience with a branded client portal. Today, hundreds of tech-enabled service businesses operating across technology, marketing, financial services, and other industries run on Copilot. Copilot was founded in 2020, raised a $10M Series A in 2022, and is headquartered in New York City.

Slab

slab.com

Slab is a modern knowledge hub and wiki that helps teams unlock their full potential through shared learning and documentation. Slab features a beautiful, easy-to-use editor, dozens of integrations like Slack, GitHub and Google, and blazing-fast search, both across Slab and across your integrated apps. No matter where it lives, the knowledge you need to do your best work is just a click away!

Process Street

process.st

Process Street is the world's first Process Management Platform powered by AI. We help teams share their core processes, and then transform them into powerful no-code workflows. Start with employee onboarding to set up new hires for success, then build all sorts of workflows like customer implementation, content approvals, and tenant screening. Manage your team wiki and company handbook 100% free. Join Salesforce, Colliers, Drift, and 3,000+ others who use Process Street today.

Hudu

hudu.com

Hudu is the world's most beloved IT documentation system. Organize and enhance your IT environments while keeping everything under your control. Built to delight customers, remove chaos and grow your business.

Sana AI

sana.ai

Sana is an AI-powered learning platform that enables organizations to access and share knowledge, automate administrative tasks, and perform faster than ever before. The platform offers tools and functionalities such as creating live and self-paced learning experiences, simplifying live learning, managing chaos with smart auto-automations, and clarifying impact with intuitive analytics. The platform is designed to help businesses build immersive onboarding programs, organize compliance training, streamline employee education, develop leadership skills, and enable sales representatives with tools to access knowledge and build skills. Sana is a complete learning management system that offers AI-assisted search capabilities, personalized learning paths, collaboration tools, and personalized reviews. The platform integrates with a wide range of third-party tools and offers multilingual support. It also provides automated administration features such as user onboarding and offboarding, custom user attributes, and customizable access rights. Sana is trusted by industry leaders and offers a personalized learning experience with interactive elements, such as polls and quizzes, personalized homepage, recommendations, and project assignment upload. The platform aims to save time, scale up and allow organizations to focus on the fun stuff. With Sana, organizations can unlock their knowledge and empower their teams to learn fast, retain knowledge, and automate administrative tasks.

Outline

getoutline.com

Your team’s knowledge base. Lost in a mess of Docs? Never quite sure who has access? Colleagues requesting the same information repeatedly in chat? It’s time to get your team’s knowledge organized. Outline is a knowledge base, wiki, and networked documentation for growing teams. The product has been designed from the ground up to be fast and intuitive to use. Outline's hierarchy, backlinks and robust search functionality make it easy to find documents.

Archbee

archbee.com

Archbee is a documentation platform for your team and customers. With Archbee, you can help your users get started with your product because it enables you to quickly build product docs, developer guides, and API references in one place. Archbee is the place to centralize your company's information since it unifies knowledge in product, engineering, support, marketing, and sales. Usecases: • Developer & API docs • Documentation sites • Add in-app support with a contextual documentation widget • Collaborate on documents • Onboard and train teammates • Create documentation for your customers with gated portals • Document internal processes Integrations: Slack, Airtable, Loom, Trello, Lucidchart, Typeform, Mindmeister, Prezi, Miro, Google Docs, Google Sheets, Google Slides, Figma, Invision, Framer, Abstract, Marvel, Github, GraphQL, Swagger/Open API, Numeracy, Mode Analytics, Codepen, Intercom, Google Analytics.

Qatalog

qatalog.com

Qatalog eliminates your work chaos. No more constant pings, no more trivial meetings, and no more scouring for the latest doc. Our work hub connects the tools of modern collaboration — wikis, project management, team chat, and more — and lets you use them in concert with each other. It connects people and teams in the same way, so they can be in sync when they're not in the same place. It’s the new way of work.

Capacity

capacity.com

Every company has customers and employees who need support. As demands rise, so do the tickets, emails, and phone calls that need attention—creating a repetitive, expensive, and painful support process that leaves customers waiting and teams overwhelmed. Capacity is a support automation platform that uses practical and generative AI to deflect tickets, emails, and phone calls—so your team can do their best work. We offer solutions for self-service, agent assist, and campaigns & workflows to over 2,000 companies worldwide. Today, Capacity automates support over chat, SMS, voice, web, email, helpdesks, and more in one single platform, powered by technology and talent from Cereproc, Denim Social, Envision, Linc, Lucy, LumenVox, SmartAction, and Textel. Capacity was founded in 2017 by David Karandish and Chris Sims, and is part of the Equity.com incubator. We’re proudly headquartered in St. Louis.

Visus.ai

visus.ai

Visus is an AI tool that allows users to build their own ChatGPT AI, specifically trained on user-provided documents and knowledge base. It's designed to comprehend user's language and generates quick, precise responses to questions pertaining to the user's resources. With a simple setup process, users can upload their documents for analysis and organization, tailoring the AI to their specific language and information. The user-friendly interface of Visus enables users to easily adjust parameters such as sensitivity and accuracy to meet their needs. It's not only useful for text generation for websites or answering customer queries, but it offers users full customization and control of their AI. Visus is also able to process user inquiries, searching through trained documents to provide accurate and relevant results. The technology is designed to comprehend user's language and learns from user documents, delivering personalized results that address the user's specific needs. Visus prioritizes security, privacy, and compliance. All data is encrypted during transit using TLS 1.2+ with perfect forward secrecy, and user data on servers uses full disk, AES 256 encryption. Additionally, Visus strictly enforces permissions, providing answers only using information that users are allowed to access. Any permissions changes are reflected by Visus immediately. Visus also integrates with various apps such Google Drive, Confluence, Notion, Slack, Microsoft Teams, and Discord, thereby granting users access to its capabilities across multiple platforms.

Verint

verint.com

Verint helps the world’s most iconic brands build enduring customer relationships by connecting work, data, and experiences across the enterprise. With this approach, brands can navigate and thrive as they adapt to the future of work, eliminate the inefficiencies created by organizational and data silos, and consistently deliver differentiated experiences at scale across every interaction. Verint's solutions help brands close the gap created when they lack the resources required to deliver experiences that fulfill customer expectations. Closing this Engagement Capacity Gap™ helps them build lasting relationships with customers and drive real business results. The Verint Customer Engagement Platform draws on the latest advancements in artificial intelligence and analytics, open integration, and the science of customer engagement to meet ever-increasing, ever-shifting consumer interactions and demands. They help their customers to drive even greater value from their technology investments by working closely with a broad ecosystem of solutions and partners. With Verint, brands can finally unlock the potential of customer engagement across every area of the business to deliver consistently differentiated experiences to their customers and employees, and do so at scale to realize tangible business results. Global Presence • Headquartered in Melville, N.Y., with 40+ offices worldwide • Powered by 4,500 dedicated professionals and a global partner network Closing the Engagement Capacity Gap Brands today are challenged to deliver quality customer experiences across dozens of engagement channels, hundreds of customer journeys, and millions of interactions – all with the same team and resources. This results in an Engagement Capacity Gap. Verint solutions are uniquely geared toward closing this gap.

Whale

usewhale.io

The fastest way to get your team aligned. Document and centralize your procedures and processes, train your team and manage one central source of truth for ALL your company knowledge.

Justclip

justclip.co

JustClip - Information & Knowledge Organizer. Capture information, annotate content, build knowledge connections, and stay organized. For individuals and teams of all sizes. Build an organized digital brain efficiently and productively. Main Features: 1. Capture bookmarks, images, files, video, articles, screenshots 2. Write notes, capture ideas, create interlinking documents 3. Build knowledge base by connecting information. Search knowledge connections with ease 4. Annotate web page, pdf, docx, image 5. Save book notes and quotes 6. QA engine to ask, discuss, and learn from others 7. Powerful search to quickly retrieve everything saved inside JustClip 8. Collaborate with anybody. Manage group of any size with role based permissions 9. Organize the way you want using nested folders, nested clips, tags, category, and more. JustClip for 1. Students 2. Educators - Teachers, Professors, Schools, Colleges 3. Lawyers and Law Firms 4. CA and CA Firms 5. Teams of any size and function

Nuclino

nuclino.com

Nuclino is a cloud-based team collaboration software which allows teams to collaborate and share information in real time. It was founded in Munich, Germany in 2015. Some notable features include a WYSIWYG collaborative real-time editor and a visual representation of a team's knowledge in a graph. In addition to its web-based and desktop application, in 2018, Nuclino launched a free mobile app for Android and iOS.

Epicor

epicor.com

Epicor ERP system is modular, industry-specific software used to manage business processes company-wide. Epicor software works well for managing accounting and finance, human resources, customers, the supply chain, inventory, distribution, and manufacturing production management. Epicor software is available on-premises and as SaaS cloud ERP (enterprise resource planning). Epicor offers Business Management Platforms as industry-specific ERP solutions. Epicor Software Corporation innovates to incorporate newer technologies into the ERP system. For example, Epicor uses the Industrial Internet of Things (IIoT) to connect machines with sensors and PLCs (programmable logic controllers) on the shop floor in its Advanced MES (manufacturing execution software) that seamlessly integrates with the Epicor ERP (and MRP) system. Epicor provides advanced omnichannel, including eCommerce, software for retailers.

Zingtree

zingtree.com

Zingtree AI - Intelligent Process Automation for Customer Support Zingtree transforms customer support for B2C enterprises by automating complex workflows and integrating seamlessly with enterprise applications. Their AI platform analyzes your data to build workflows that trigger relevant actions while reducing resolution times. One foundational platform that works across channels for the agent and customer experience, securely deployed and managed by business users. They specialize in Customer Support Workflow Automation for B2C enterprises, particularly those with complex products, stringent regulatory compliance and diverse customer segments. their primary industry focus includes Healthcare, Financial Services, Insurance, and Consumer Products & Services. - Reduce agent ramp time by up to 85% - Cut up to 70% of your contact center costs - Automate up to 50% of your ticket volumes

Coassemble

coassemble.com

Coassemble is a powerful and intuitive platform for organizations to create and deliver quality online training. The first of its kind, Coassemble combines a user-friendly Learning Management System with outstanding rapid authoring capabilities. With Coassemble, organizations can create and deliver online training from a single integrated platform.

Limble CMMS

limblecmms.com

Maintenance professionals across a variety of industries have a very real challenge: outdated, difficult-to-use, and expensive maintenance software. At Limble, they believe that you should love your CMMS, not just tolerate it. Limble CMMS was created to become the first truly easy-to-use, modern, and mobile CMMS that can be started in minutes with a return on investment within a matter of weeks. A few years later, they have ecstatic and pleased customers all over the world in manufacturing, mining, hospitality, office facilities, religious parishes, energy, restaurants, agriculture, and more. With Limble CMMS, you can manage planned and unplanned maintenance work, automate work requesting and scheduling, monitor work history, generate reports, organize assets, and more. You don't have to continue struggling with rigid and complicated CMMS/EAM software or manually tracking work with paper and excel.

TextExpander

textexpander.com

TextExpander is a typing productivity tool that helps teams manage recurring writing tasks, create snippets, correct spellings, share content, and more. Keep your whole team communicating efficiently and with consistent language. Share messaging snippets, signatures, and descriptions with everyone who works on projects with you.

Bettermode

bettermode.com

Bettermode is an all-in-one customer community platform that helps businesses simplify customer experience, improve customer engagement, and build meaningful relationships. With a community built on Bettermode, product teams collect ideas and feedback. Customer support and success teams build resource centers and knowledge base. Marketing teams communicate with customers, organize events, and scale content generation. It is a platform for all your community needs that provides embeddable widgets, modern design, comprehensive API, gamification, direct messaging, granular analytics, powerful moderation tools, integration with popular tools, and more. Bettermode's design studio lets you build any layout with a no-code, block-based page builder, and its robust templates for all common use-cases simplify community building. Select from our professionally designed templates or create your own templates based on your unique needs.

Seismic

seismic.com

Seismic is the global leader in enablement, helping organizations engage customers, enable teams, and ignite revenue growth. The Seismic Enablement Cloud™ is the most powerful, unified enablement platform that equips customer-facing teams with the right skills, content, tools, and insights to grow and win. From the world’s largest enterprises to startups and small businesses, more than 2,200 organizations around the globe trust Seismic for their enablement needs. Seismic is headquartered in San Diego with offices across North America, Europe, and Australia. To learn more, visit Seismic.com and follow us on LinkedIn, Twitter and Instagram.

ReadMe

readme.com

ReadMe transforms static API documentation into interactive developer hubs that help users succeed with your APIs. Help developers make their first call faster, quickly troubleshoot issues along the way, and get insights into API usage to focus your team on the highest-impact improvements. With ReadMe, teams can quickly create and launch a developer hub that matches their brand. After syncing their OpenAPI Spec file or manually documenting their API, anyone can write content or make edits directly in the ReadMe platform — reducing engineering bottlenecks and saving them time on maintenance. Behind the scenes, visibility into real-time API usage allows you to see which endpoints are most popular or where developers might be getting stuck, so your team can identify where to make improvements or add more guidance. If creating a better experience for your developers — or just getting to see more of our adorable mascot Owlbert! — excites you, you can start a 14 day free trial now on our website at readme.com.

ProProfs

proprofs.com

ProProfs is a leading provider of SaaS software designed to create smarter employees and happier customers. With a comprehensive suite of tools, including Training Maker, Knowledge Base, Quiz Maker, Survey Maker, CRM, and more, ProProfs empowers organizations to enhance learning, streamline support, and drive customer satisfaction. Committed to a 100-year mission of customer delight, ProProfs serves over 15 million users across 150+ countries. ProProfs products include: - Training Maker - Quiz Maker - Survey Maker - Qualaroo Insights - Live Chat - Help Desk - Knowledge Base - Project Management - Picreel Popups - BIGContacts CRM - WebinarNinja - CourseNinja ProProfs Smart tools are used by many Fortune 500 companies, such as Sony, Acer, Adobe, Accenture, Cisco & Dell, and users from leading educational institutes like Phoenix, Harvard & Yale. The site hosts more than one million pieces of content in 70+ languages. It is a leading online training and assessment platform with the world's largest library of professional tests & quizzes.

Yext

yext.com

Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world. Yext’s AI and machine learning technology powers the knowledge behind every customer engagement, automates workflows at scale, and delivers actionable cross-channel insights that enable data-driven decisions. From SEO and websites to social media and reputation management, Yext enables brands to turn their digital presence into a differentiator.

MangoApps

mangoapps.com

Engage, excite, and connect your entire company! MangoApps is a unified employee experience platform combining intranet, training, teamwork, and content management into a dashboard and workspace. Our user-friendly, infinitely customizable approach fits into how your company already does business, creating a single digital hub that bridges the gap between your desk and frontline workers. Employees can find all the company information they need, alongside their communication and collaboration tools, in a customizable widget-based dashboard that serves as a single source of truth. Our product works for teams of all sizes across various industries and has all the security features needed to deploy at an enterprise scale. MangoApps' interface is based on modern social media, with threads, comments, emoji reactions, and team and project groups. As such, our customers’ employees find it immediately intuitive and user-friendly. Furthermore, housing all these tools and integrations with most other enterprise and corporate tools saves time and frustration. White-labeled with your company’s branding, your team might not even realize that MangoApps is an external tool—it feels like a natural part of their day and workflow. Too many organizations today rely on outdated intranet and communication tools, losing time and information to the black hole that is the email inbox. MangoApps gives you the unique opportunity to connect all of your teams, from frontline workers to corporate offices, into one central hub that keeps them all in the loop and at the top of their game.

Epsilon3

epsilon3.io

Epsilon3’s software platform manages complex operational procedures, saving operators time and reducing errors. It supports the entire life cycle of a project from integration and testing through live operations. * Interactive real-time synchronized procedures for multiple programs/missions * Embedded release process including approvals, edits, in-line feedback, and tracking changes between revisions * Query-able database of as-run procedures * Manual and automated procedure views and capabilities * Integrated telemetry, command and control, and mission data * Detailed analytics, reports, and dashboards

AhaSlides

ahaslides.com

Everything you need to engage your audience is here. And it's so easy to use. Involve your participants with live polls. Crowdsource the best questions and ideas from your audience. Excite your class with some quiz competition. Win your audience's full attention and deliver rockstar performances on stage. AhaSlides requires no credit card to sign up. Free users have unlimited questions, full access to all slide types.

Document360

document360.io

Document360 is an AI-powered Knowledge Base platform designed for creating Knowledge bases—public and Private—SOPs, User Manuals, Documentation, and more. With its intuitive interface and robust features, Document360 centralizes knowledge, streamlines collaboration, and delivers exceptional documentation. Distinguished by its unique functionalities, it is SOC 2 Type 2 certified, offers private hosting, and enables seamless third-party integration. Here’s what Document360 offers in terms of functionality: * Ask Eddy: For quick answers, users can ask Eddy any queries and Eddy brings you the most accurate answer from the relevant article. Saving time searching the entire article. Eddy simplifies drafting your help articles by generating relevant FAQs from the articles. This saves time for your team and provides a smoother and intuitive experience for your customers. * Dashboard: The centralized hub presents a visually appealing and intuitively designed dashboard, providing a comprehensive overview of crucial information. It's the nerve center for a more seamless and insightful experience. * Intuitive Block Editor: The new block editor streamlines the content creation process. With the addition of an inline comment feature, collaboration becomes real-time and effortless, fostering a more dynamic editing and review process. * Customization Centralized Hub: Empowering users with unprecedented control, the customization hub allows for fine-tuning documentation aesthetics. Teams can effortlessly customize layouts, color schemes, fonts, and branding elements to align documentation seamlessly with their brand identity. * Advanced Analytics: The analytics feature offers real-time insights into user behavior, content effectiveness, and engagement patterns. It transforms raw data into meaningful information, facilitating data-driven decision-making. In addition, you can now take control over reader acknowledgment with read receipts. * Instant Sync Integrations: Instant sync ensures a seamless and real-time data flow between Document360 and various third-party tools and services. Now, Document360 seamlessly integrates with Zendesk Federated Search and GitHub, enhancing collaboration and workflow efficiency. * AI Writer: An AI-powered tool that assists in generating high-quality content, ensuring consistency, and reducing the time required to produce documentation. * AI Business Glossary Generator: Automatically generates a comprehensive business glossary, helping users maintain consistent terminology across their documentation. * Markdown Text Editor: A simple Markdown editor allows users to style text documents using typical formatting techniques, including headings, emphasis, lists, images, and links, making it easy for non-developers to pick up the basics. * Category Manager: Create a well-structured hierarchy of all your knowledge base content, up to 6 sub-categories, making it easy for users to find and digest information. * Roles and Permissions: Document360 allows you to restrict who can access what to keep your knowledge base secure. You can add authenticated team members to contribute to specific projects. * Localization: Understand your global audience; you can translate articles, snippets, variables, and glossary to 50+ languages. * Private Hosting: Gain access to fully isolated environments for greater power and control over your hosting environment for the best performance. * Versioning: Rollback and versioning features allow you to see the change history for each piece within your knowledge base. * Backup and Restore: Document360 automatically backs up your projects daily. However, you can manually back up your project at any point. You can restore the entire project or a part of your knowledge base to a previous state from the available backup. * API Documentation: Users can import their OpenAPI specifications and have documentation generated automatically. Document360 is the market leader in innovation in the generative AI Knowledge base category, serving various industries across 30+ countries in building their knowledge bases. Our clients include VMware, McDonald's, Daikin, Virgin Red, NHS and more.