Glance
glance.cx
Glance makes it easy to provide personal, human-to-human customer experience in digital environments. Glance's in-the-moment web and mobile cobrowse, screen share, and video solutions increase customer satisfaction, ensure brand loyalty, and drive revenue. The world’s largest enterprises trust Glance to empower their customer-facing teams and deliver frictionless, at-the-exact-right-moment customer consultation. With integrations with Salesforce, Twilio, Genesys, ServiceNow, and more, Glance fits seamlessly into even the most sophisticated CRM-CX tech stack.
Help Lightning
helplightning.com
Help Lightning is a B2B software as a service (SaaS) company specializing in remote assistance. It provides next generation video collaboration services that enable a company’s experts to work virtually side-by-side with anyone needing help, anywhere in the world. The company’s cloud-based solution applies augmented reality features, including the merging of two video streams and the use of 3D annotation to improve real-time communications and solve difficult problems. Help Lightning is used for the installation, inspection, training, servicing, and repair of complex equipment and products. With Help Lightning, customers see immediate performance improvements including an increase in first-time fix rates, fewer truck rolls, expanded workforce capacity, and an increase in end customer satisfaction while enhancing service revenue and margin.
Fullview
fullview.io
Experience seamless, zero-download co-browsing built for modern customer support teams. Fullview enhances phone support and cuts resolution times with easy web screen control and sharing. Key Fullview benefits: * Cut resolution time by leading customers directly on-screen with top-tier co-browsing * Quickly identify bugs and issues by recording and analyzing user sessions * Troubleshoot effortlessly with console logs, error data, and device details * Leverage AI for insights like sentiment analysis and call summaries Fullview integrates with tools like Intercom, Zendesk, and Salesforce for direct co-browsing from support tickets. Trusted by fast-growing companies and Fortune 500s. Other features: * No-download co-browsing with chat, screen sharing, and annotation tools * Schedule cobrowsing calls for later * Inbound cobrowsing feature (users can request you start a session with them) * Automatic detection of user frustration signals (like rage clicks) * AI-generated transcripts and summaries * Customizable privacy controls
Avica Remote Desktop
avica.com
Avica is dedicated to offering simple, secure and seamless remote access to computers and mobile phones. Whether you're working from home, IT support, or a student studying remotely, Avica's remote desktop software makes the connection possible. Key Features: -Cross-platform support – computers and mobile phones -Multi-to-multi monitor -Remote reboot and shutdown -Intuitive touch and control gestures -Sound transmission in real-time -Industry-acknowledged security: AES-256 encryption -Blank screen: show only a black screen on the remote desktop to protect your privacy
ShowMyPC
showmypc.com
ShowMyPC is a software company that provides free and integrated collaboration tools for businesses. ShowMyPC relies on many open technologies and provides its services free to everyone. ShowMyPC is revolutionizing productivity for businesses by offering free and integrated collaboration tools, including Remote PC Access, Screen Sharing and Collaboration.
V2 Cloud
v2cloud.com
V2 Cloud WorkSpaces is a fully managed desktop as a service offering that allows SMBs to conveniently provide a multi-user Windows operating system with Microsoft Office and all business applications that employees and consultants can access anytime on any device from anywhere around the world.
Addigy
addigy.com
Addigy is a cloud -based computer management platform for the management of macOS, iOS, iPados and Tvos devices. Addigy is the only multi-local Apple Apple management solution designed for IT service providers and business IT teams, offering contactless supply, asset management, automated surveillance and remediation, remote access, software deployment, configuration management, and more.
Digi
digi.com
Digi International (Digi) is a leading global provider of mission-critical and business-critical machine-to-machine (M2M) and Internet of Things (IoT) connectivity products and services. It helps customers create next-generation connected products and deploy and manage critical communications infrastructures in demanding environments. Digi's embedded modules and off-the-shelf routers, gateways, and network products are designed for relentless reliability and deliver unquestioned performance and security. Its cloud-based software and professional services assist customers in putting their connected products and assets to work across a broad range of mission-critical industry applications. Founded in 1985, Digi has helped its customers connect over 100 million things, and the number continues to grow.
inefi Spotlight
inefi.com
inefi Spotlight is a cutting-edge Unified Endpoint Management (UEM) solution designed to streamline and secure your business operations. This smart, user-friendly platform offers comprehensive management for both endpoints and peripherals, ensuring optimal performance and stability across your entire device ecosystem.
Rayda
rayda.co
Rayda is simplifying how businesses equip and support remote teams in emerging markets, including APAC, Latin America, and Africa. It replaces slow, fragmented logistics with fast, simple device procurement, management, and retrieval. From initial setup to final retrieval, Rayda makes every stage of device management easier—empowering companies to hire and equip the best talent, even in hard-to-reach regions. With end-to-end support across 170+ countries, Rayda breaks down barriers to remote success.
Zoho Directory
zoho.com
Zoho Directory is an identity provider that enables you to manage and secure your workforce's digital identity, through standards such as single sign-on (SSO) and multi-factor authentication (MFA). ZD's features include: * SAML-based SSO to all SaaS apps * Passwordless sign-in to any app * Secure MFA via Zoho OneAuth * Customizable password and MFA policies * Sign-in restriction based on IP address * Web session management * Employee sign-in and app usage reports * App provisioning through SAML-JIT * One-way sync from your AD/LDAP servers
Remotly
remotly.com
The most secure remote desktop software Remotly enables users to access and control computers from anywhere for remote work and support.
coview
coview.com
Web screen sharing, recording, remote debugging and browser health checks for your support team. Coview is a progressive toolbox designed to instantly connect with your website visitors or web app users and quickly resolve any issues they might be facing right on the spot. Apart from essential features like full-blown chat, Coview offers advanced yet simple-to-use visual communication tools: * Enhanced screenshot Users have the ability to mark up any part of the captured page, leave notes and hide any sensitive data. * Screen recording Users can record their interaction with the website to demonstrate the problem. * Co-browsing (a.k.a. two-way screen-sharing) Support staff can provide guidance by browsing the website alongside users in real-time. Coview also drastically simplifies debugging by capturing code-level data and network activity. Users no longer have to locate and send error logs to your support team - you get fully automated coverage in the context of error reporting and bug catching. Having access to network stats also helps to resolve issues faster, and you can use this data as a real-world basis for your website’s performance profiling and monitoring.
RemoteCall
remotecall.com
RemoteCall is a cloud based remote support solution bridging the agents and clients. Support client PCs, mobile devices and via camera using the cloud based service or in-house server solution. Best solution for IT professionals.
TechSee
techsee.me
TechSee revolutionizes the customer experience domain with the first remote visual assistance platform powered by Computer Vision AI and Augmented Reality. TechSee helps organizations enhance service quality, reduce operational costs, and improve customer experience. In the new reality, organizations can deploy TechSee for remote contactless service to ensure service resilience and keep customers and employees safe. With TechSee, customers and technicians receive remote visual support through their mobile screens, in assisted-service or self-service mode, with patented browser-based technology. Using proprietary Computer Vision AI technology, TechSee recognizes devices and their issues to deliver visual automation. TechSee’s proven enterprise-grade solutions are implemented across hundreds of service organizations in 53 countries with over 2 million monthly customer interactions across industries including Telecom, Consumer Electronics, Manufacturing, Utilities, and more. TechSee has received several awards including Gartner “Cool Vendor." The Accenture Innovation Award, AI Breakthrough Awards, and Fast Company Most Innovative Companies Award. TechSee has recently announced round C funding led by Salesforce Ventures, OurCrowd and Telus, followed by the launch of a strategic partnership with Salesforce, powering the ‘Visual Remote Assistant’ for Salesforce Service Cloud and Field Service.
N-able Take Control
n-able.com
N-able Take Control is a remote-control and support tool that helps MSPs swiftly resolve issues while delivering exceptional customer service.
SureMDM
42gears.com
SureMDM by 42Gears is an intuitive and powerful MDM solution and MDM app for Android, iOS/iPadOS, Windows, Linux, macOS, and Wear OS platforms. You can secure, monitor, and manage company-owned devices for dedicated-use as well as employee-owned devices used to access company data (BYOD). SureMDM incorporates all aspects of enterprise mobility through unified endpoint management, including Mobile Application Management, Mobile Device Management, and Mobile Content Management.
AirDroid Business
airdroid.com
AirDroid Business provides an innovative, user-centered Unified Endpoint Management (UEM) or Mobile Device Management (MDM) for enterprise mobile devices. AirDroid Business is a secure and intuitive Unified Endpoint Management (UEM) and Mobile Device Management (MDM) solution. It efficiently helped enterprises manage 100,000+ Android & Windows devices including smartphones, tablets, POS/mPOS systems, digital signage, corporate-owned endpoints, and unattended devices. Key Features: 1. Easy device enrollment: QR code, USB, EMM token, and bulk zero-touch. 2. Security: Password policies, OS updates, network permissions, and data encryption. 3. App management: Staged rollout, forced installation, uninstallation, auto-launch or update, and permission settings. 4. Kiosk Mode: Single/multi-app modes, secure browser, and UI customization. 5. Remote Operation: Screen sharing, black screen mode, and file transfer. 6. Smart Monitoring: Real-time device status tracking, and auto-workflows. 7. More: Geofencing, activity reports, Windows patch management.
Reemo
reemo.io
Ditch VPNs, proxies, VDIs. Reemo offers minimalist, high-performance secure remote access. Reemo Desktop: fast browser access. Reemo Containers: enhanced security via containerization, isolating apps. Simple, secure, powerful.
Remote.It
remote.it
Remote.It revolutionizes network connectivity by replacing manual network management with Zero Trust. Remote.It makes it easy to manage access to services and devices in the cloud and in the field.
HopToDesk Dashboard
hoptodesk.com
HopToDesk is a free remote desktop tool allowing users to share their screen and allow remote control access to their computers and devices. Unlike other similar tools such as TeamViewer or AnyDesk, HopToDesk is free for both personal and business use, provides true end-to-end encryption for all peer communications, and open source. HopToDesk dashboard serves as a web-based command center for remotely controlling devices. Effortlessly invite and manage remote devices while monitoring their connection status.
Fetcha
fetcha.io
Fetcha is the only advanced platform in the U.S. designed exclusively to simplify device returns and redeployments for businesses of all sizes. In today’s fast-paced remote and hybrid work environment, managing IT assets like laptops can be complex. Fetcha stands out by offering a unique, end-to-end solution that makes the entire process seamless, secure, and efficient. The platform is purpose-built to handle every step, from sending pre-packaged, prepaid return kits to tracking shipments, recovering devices, and preparing them for redeployment. No other solution combines Fetcha's level of automation, ease of use, and scalability—helping businesses save time, reduce costs, and maximize the lifecycle of their IT assets.
DeskIn
deskin.io
DeskIn is a free remote desktop app providing fast, secure and stable remote access service for personal use. You can control one or multiple remote devices from your iPad or iPhone with a secure and stable connection. Whether you are in remote-working, IT support, designing, studying, or assisting your families and friends, DeskIn helps you become more efficient and productive.
Softdrive
softdrive.co
Softdrive is the fastest cloud PC on the market. It is a cloud VDI provider offering a suite of technologies, including Softstream, Softvirt, and Softnet. Softstream is its remote desktop software that provides secure, high-performance access to virtual desktops on any device. Softvirt is its custom virtualization stack, and Softnet is the web dashboard that enables organizations to seamlessly manage and scale virtual desktops and VMs. Softdrive simplifies remote work by streaming a powerful virtual computer to any device.
MyQuickCloud
myquickcloud.com
Open your desktop applications from anywhere at anytime and enjoy ultimate flexibility with MyQuickCloud. MyQuickCloud gives you the power to create and host your own company cloud. Simple to install and easy to use, it provides you and your team with remote access to desktops from any device, anywhere, anytime. Virtual desktops can be accessed by phone, tablet or home PC, wherever you are – in just 2 clicks. Designed for agile businesses MyQuickCloud brings the principles and benefits of cloud computing to SMBs. Self-host from your office PCs, connecting your team’s virtual desktops and hosting media-rich applications to free up space on your other computers. It’s an efficient, convenient IT tool for any fast-growing business. Create and host your own cloud Creating your cloud is simple: download MyQuickCloud, select the users, desktops and applications you want in it. You’re in complete control. MyQuickCloud gives your business remote desktop access and application-sharing capabilities, in one, easy package. Totally secure MyQuickCloud is completely secure. Powerful encryption technology protects all external data transmission and privacy settings allow you to set internal controls for your employees.
DeskRoll
deskroll.com
DeskRoll is a browser-based remote desktop tool. Even if you are not allowed to install remote desktop programs, you can access your computer using a web browser. DeskRoll works where other remote desktop tools often don't. Cross-platform and full-featured remote access tool: - Access PCs, Macs machines from any device using your browser - Collaboration tools (file transfer in both directions, use clipboard sync, keyboard shortcuts, built-in text chat, and more) - Unattended access (do not require the user to be present) - Detailed statistics - Unlimited computers and clients - Custom licensing options and product branding/white labeling - Works through firewalls, proxies, NAT - Free Trial
RemoteView
content.rview.com
Digitally connect from anywhere to anything! RemoteView connects and controls PC, smartphones, kiosks, industrial devices, various OS and browsers.
TruGrid
trugrid.com
Use TruGrid to Secure RDP & Eliminate Slow Connections Eliminate VPN & open firewalls for better security Meet Cybersecurity & Insurance Compliance Enable Zero Trust & stop ransomware over VPN TruGrid simplifies corporate-wide access to Enterprise Workspaces (desktops/servers) that are based on Microsoft Remote Desktop Services (RDS) and includes fully-integrated security and cloud scalability.
Cameyo
cameyo.com
Cameyo’s Virtual App Delivery (VAD) platform enables organizations to deliver all their apps – legacy Windows, Linux, internal web, and SaaS – to any device while eliminating legacy virtual desktops and VPNs. Unlike traditional VDI and DaaS solutions, Cameyo is a cloud-native virtualization solution that delivers any application to any device without delivering the Windows OS. Cameyo’s VAD solution dramatically reduces cost and complexity while increasing security and providing a more seamless user experience. Cameyo is a Chrome Enterprise Recommended solution, and hundreds of enterprises and organizations across all industries utilize it to deliver business-critical applications to hundreds of thousands of users worldwide. As of October 2023, Cameyo has a Net Promoter Score (NPS) of +83 with zero detractors – 100% of responding customers would recommend it to their peers. The world is moving to the cloud, yet millions of people still rely on legacy Windows desktop applications that only run on a Windows PC. Cameyo provides a simple, secure, and cost-effective alternative to legacy technologies like virtual desktop infrastructure (VDI) and Desktop as a Service (DaaS). Organizations can be up and running with Cameyo in hours, not months like the legacy approaches. Cameyo's fully-hosted service leverages the power of either Google Cloud Platform or Microsoft Azure, along with advanced features like Power Management and Elasticity, making it the most cost-effective and powerful service available. Cameyo's self-hosted solution can be installed in any environment, including AWS, Azure, IBM Cloud, private cloud, on-prem data center, etc. Cameyo also helps Independent Software Vendors deliver their legacy Windows software as a service to their customers with zero redevelopment. In addition, its Automated Trial Service allows ISVs to offer free trials to potential customers from their website without the need to install software.
Kasm Workspaces
kasmweb.com
Kasm Workspaces is a workspace streaming platform for delivering browsers, desktops and applications to the web browser. Kasm is changing the way that businesses deliver digital workspaces using our workspace streaming technology to establish a web-native devops-enabled delivery of Desktop as a Service (DaaS), application streaming, and browser isolation.
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