Top SAP Alternatives

Shopify

shopify.com

Shopify Inc. is a Canadian multinational e-commerce company headquartered in Ottawa, Ontario. It is also the name of its proprietary e-commerce platform for online stores and retail point-of-sale systems. Shopify offers online retailers a suite of services "including payments, marketing, shipping and customer engagement tools to simplify the process of running an online store for small merchants."The company reported that it had more than 1,000,000 businesses in approximately 175 countries using its platform as of June 2019, with total gross merchandise volume exceeding US$41.1 billion for calendar 2018.

Fiverr

fiverr.com

Fiverr is an online marketplace for freelance services. The company provides a platform for freelancers to offer services to customers worldwide. Fiverr is here to help. With the leading online marketplace for digital freelance services, Fiverr provides instant access to a global network of remote freelancers. Fiverr connects entrepreneurs to experts to help them get every great idea done. Whether you need a variety of services to build your business from the ground up or one expert to complete one perfect job, Fiverr offers a world of creative freelancers. It's on-demand quality work, right at your fingertips. Welcome to the world’s most affordable and efficient digital freelancer community. Search, filter, and choose from thousands of freelancers across 400+ different service categories: * Programming & Tech: programming services, website creator, mobile app developers * Graphics & Design: app designer, graphic designer, logo creator, illustrator, flyers & banners design * Digital Marketing: social media marketing, SEO, virtual assistants that speed up your business * Writing & Translation: translations, blog and article writing, proofreading & editing * Video & Animation: animation design videos, 3D animation, video editor, voice over * Music & Audio songwriting, music videos, production * Business Operations: business promotion & planning, financial strategies, user data, branding Whatever you need – find the right freelance service on Fiverr! For entrepreneurs and businesses: * Get your projects delivered on your time & within your budget * Find a freelancer instantly, and hire when ready * Read Fiverr seller ratings and customer reviews to pick the perfect match for your project * Enjoy open communication on all fronts, at all times For freelancers: * Get access to an ever-growing pool of entrepreneurs and global businesses hungry for fresh talent * Get noticed by increasing your exposure in the digital marketplace * Get more orders with mobile availability while improving your quality of service, ratings & response rate Features: Finding a freelancer has never been more simple. * Choose from 400+ service categories * Find thousands of forward-thinking freelancers worldwide * Get push and inbox notifications to stay on the ball while you're on-the-go * Tap into communication between buyers & sellers 24/7/365 * Make easy payments through our safe, efficient system * Available in multiple languages: Italian, Dutch, French, German, Spanish

Wix

wix.com

Build and scale your business online with confidence using Wix. With lightning-fast web performance, enterprise-grade security, and reliable infrastructure, you can rest assured that your site will always be up and running. And with Wix you get much more than a website builder—from online scheduling to payments, deep branding and eCommerce solutions, you can take your site in any direction you want. When it comes to managing a business online, it’s never been more intuitive, with leading SEO and marketing tools, advanced analytics and even a mobile app, you can stay on top of everything, from anywhere. Join millions of users who’ve used Wix to help them achieve their online goals. What are the main features of Wix? * Smart drag-and-drop editor to intuitively create your site * 900+ strategically designed website templates * Advanced SEO features to optimize for search engines * Powerful eCommerce solutions to manage your store and sell online * Online scheduling software that delivers a seamless booking experience for your clients * Built-in marketing tools to help manage and grow your business online * Full blogging capabilities that help you grow a loyal audience and monetize content * Full-stack web dev tools for custom functionality

Hubspot

hubspot.com

HubSpot offers a full platform of marketing, sales, customer service, and CRM software — plus the methodology, resources, and support — to help businesses grow better. Get started with free tools, and upgrade as you grow. With Marketing Hub, all your marketing tools and data are on one easy-to-use, powerful platform. You’ll save valuable time and get all the context you need to provide a personalized experience that attracts and converts the right customers at scale. Plus, marketers can keep data at the center of everything they do because Marketing Hub is built as part of the HubSpot CRM platform. When using the full CRM platform, marketers can achieve unparalleled alignment with sales to prove ROI and validate investments. Whether it’s strategies, services, or software — HubSpot allows you to scale your company, not complexity. HubSpot has everything you need to grow better.

Salesforce

salesforce.com

Salesforce.com, inc. is an American cloud-based software company headquartered in San Francisco, California. It provides (CRM) customer relationship management service and also sells a complementary suite of enterprise applications focused on customer service, marketing automation, analytics, and application development. In 2020, Fortune magazine ranked Salesforce at number six on its 'List of Top 100 companies to work for', based on an employee survey of satisfaction.

Google Cloud Platform

google.com

Google Cloud Platform (GCP), offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search, Gmail, file storage, and YouTube. Alongside a set of management tools, it provides a series of modular cloud services including computing, data storage, data analytics and machine learning. Registration requires a credit card or bank account details.Google Cloud Platform provides infrastructure as a service, platform as a service, and serverless computing environments. In April 2008, Google announced App Engine, a platform for developing and hosting web applications in Google-managed data centers, which was the first cloud computing service from the company. The service became generally available in November 2011. Since the announcement of the App Engine, Google added multiple cloud services to the platform. Google Cloud Platform is a part of Google Cloud, which includes the Google Cloud Platform public cloud infrastructure, as well as G Suite, enterprise versions of Android and Chrome OS, and application programming interfaces (APIs) for machine learning and enterprise mapping services.

Connecteam

connecteam.com

Connecteam is a mobile-first workforce management app featuring a robust set of tools designed to help organizations with deskless teams improve communication, retain staff, and drive operational efficiency. Connecteam allows managers to put their business processes on autopilot and focus on business growth while also freeing up employees to be more productive, professional, and satisfied. Save time and increase productivity with mobile-first custom checklists, forms, and reports; Schedule shifts and track work hours with GPS time clock; Simplify employee communication, enhance professional skills, manage daily tasks and so much more, all in one app. Ensure a secure and easy login for system admins with Active Directory Single Sign-On (SSO).

Workday

workday.com

Workday Enterprise Management Cloud currently includes solutions for finance, HR, planning, and spend management. Enterprise Management Cloud overcomes the constraints of ERP and transforms companies into Outperforming Organizations. Learn more.

Zendesk

zendesk.com

Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. Zendesk solution works out-of-the-box, and is easy to modify in the event of change, enabling businesses to move faster. Zendesk also helps businesses leverage cutting-edge AI for Service teams to resolve customer issues faster and more accurately. Built on billions of CX interactions, Zendesk AI can be leveraged across the entire service experience from self-service, to agents, to admins, to help you grow and operate efficiently at scale. Zendesk empowers agents with tools, insights, and context they need to deliver a personalized service experience on any channel, whether it's social messaging, phone or email. Zendesk brings together everything a service team needs – from personalized conversations and omnichannel case management, to AI powered workflows and agent tools, automation, and a Marketplace of 1200+ apps – all safeguarded under one roof. And our solution is easy to implement and adjust on the fly, freeing teams from requiring IT, developers and expensive partners to make ongoing changes. At Zendesk we’re on a mission to simplify the complexity of business and make it easy for companies to create meaningful connections with customers. From startups to large enterprises, we believe that intelligent, innovative customer experiences should be within reach for every company, no matter the size, industry or ambition. Zendesk serves over 130K global brands across a multitude of industries in over 30 languages. Zendesk is headquartered in San Francisco, and operates offices worldwide.

Intercom

intercom.com

Intercom is the only complete Customer Service solution that provides a seamless customer experience across automation and human support, delivering increased customer satisfaction while reducing costs. We're building a future where most customer conversations are successfully resolved without needing human support, freeing up the team to work on higher value customer conversations. More than 25,000 global organizations, including Atlassian, Amazon and Lyft Business, rely on Intercom to deliver unparalleled user experiences at any scale. Intercom's platform is used to send over 500 million messages per month and enables interactions with over 600 million monthly active end users. Founded in 2011 and backed by leading venture capitalists, including Kleiner Perkins, Bessemer Venture Partners and Social Capital, Intercom is on a mission to make internet business personal.

DocuSign

docusign.com

Docusign eSignature is the world’s way for businesses and individuals to securely send and sign agreements from practically anywhere, at any time, from almost any device. The Docusign app is easy to use, includes unlimited free signing for all parties, and is trusted by millions of people worldwide. While eSignature has changed the way that many organizations execute a contract, the lifecycle before and after signature is often managed through manual processes, spreadsheets, and emails—slowing the pace of doing business, increasing risk, and frustrating customers and employees. Docusign CLM (Contract Lifecycle Management) allows organizations to streamline the agreement lifecycle by transforming analog manual processes into a digital automated workflow. The end result is an accelerated pace of doing business, increased compliance, and more efficient employees. Key Features: Central Repository, Advanced Search & Find, Version Control, Clause Library, Collaboration with internal and external parties, Redlining, Simple & Advanced Workflows, Tagging, Mobile Access, Multi Platform integrations (including tight integration with Salesforce).

Box

box.com

Box, Inc. (formerly Box.net), is an American internet company based in Redwood City, California. The company focuses on cloud content management and file sharing service for businesses. Official clients and apps are available for Windows, macOS, and several mobile platforms. Box was founded in 2005. Box makes it easy for businesses to collaborate, share and manage content online.

Smartsheet

smartsheet.com

Smartsheet is a software as a service (SaaS) offering for collaboration and work management, developed and marketed by Smartsheet Inc. It is used to assign tasks, track project progress, manage calendars, share documents, and manage other work, using a tabular user interface. Smartsheet is used to collaborate on project timelines, documents, calendars, tasks, and other works. According to IDG, it is "part office productivity, part project management, part document sharing... [it] is trying to be the central hub for how people work." Smartsheet competes with Microsoft Project. It combines some of the functionality of Microsoft Project, Excel, Access and SharePoint. According to Forbes, Smartsheet has "a relatively simple" user interface. The interface centers on "smartsheets," which are similar to spreadsheets typically found in Microsoft Excel. Each smartsheet can have its rows expanded or collapsed to see individual tasks or large-scale project progress respectively. Tasks can be sorted by deadline, priority or the person assigned to them. If a spreadsheet contains dates, Smartsheet creates a calendar view. Each row in a smartsheet may have files attached to it, emails stored within it, and a discussion board associated with it. When a new smartsheet is created, notifications are pushed out to staff to populate its rows and columns. As information is updated, other smartsheets tracking the same task, project or data-point are updated automatically. The service also has alerts for when a task deadline is coming up, and keeps track of document versions. Smartsheet can import data from Microsoft Office or Google applications. It integrates with Salesforce.com, Dropbox and Amazon Web Services. There is also a Smartsheet mobile app for Android and iOS operating systems. The service is offered on a subscription basis with no free tiers. Backed by enterprise-grade security, Smartsheet is used by more than 75% of the companies in the Fortune 500 to implement, manage, and automate processes across a broad array of departments and use cases.

Xero

xero.com

Xero is a New Zealand domiciled public technology company, listed on the Australian Stock Exchange. Xero is a cloud-based accounting software platform for small and medium-sized businesses. The company has three offices in New Zealand (Wellington, Auckland and Napier), six offices in Australia (Melbourne, Sydney, Canberra, Adelaide, Brisbane and Perth), three offices in the United Kingdom (London, Manchester and Milton Keynes), three offices in the United States (Denver, San Francisco and New York), as well as offices in Canada, Singapore, Hong Kong and South Africa.Xero's products are based on the software as a service (SaaS) model and sold by subscription, based on the type and number of company entities managed by the subscriber. Its products are used in over 180 countries.

WooCommerce

woocommerce.com

WooCommerce is the most popular WordPress eCommerce plugin. And it's available for free. Packed full of features, perfectly integrated into your self-hosted WordPress website. Add powerful shop facilities to your WordPress website with our free eCommerce plugin. Powering over 24% of all online shops, WooCommerce helps you sell anything. Beautifully.

Podium

podium.com

Podium is an all-in-one lead conversion and communication platform powered by AI and ready to integrate with the tools you already use. Over 100,000 businesses use Podium to stand out from their competition. * Podium is a communication tool that helps businesses with website conversions and customer interactions. * Reviewers frequently mention the convenience of accessing the app from any device, the ease of use, and the positive impact on customer communication and website conversions. * Users mentioned issues with customer service response times, difficulties with certain features, and dissatisfaction with the pricing and contract terms.

Odoo

odoo.com

Odoo is business management software including CRM, e-commerce, billing, accounting, manufacturing, warehouse, project management, and inventory management. The Community version is libre software, licensed under the GNU LGPLv3. There is also a proprietary "Enterprise" version, which has extra features and services. The source code for the framework and core ERP modules is curated by the Belgium-based Odoo S.A.

Freshdesk

freshdesk.com

Freshdesk (a product of Freshworks Inc.) helps businesses delight their customers effortlessly with modern and intuitive software for customer support. Freshdesk converts requests coming in via email, web, phone, chat, messaging, and social into tickets, and unifies ticket resolution across channels. Additionally, strong automation and AI capabilities like automating ticket assignment, prioritizing tickets, agent assist, and even sending out canned responses, help streamline the support process. Freshdesk also enhances team collaboration, integrates with a range of third-party tools, offers predictive support capabilities, and field service management. The reporting and analytics features provide insights needed to grow the business.

Zoho Desk

zoho.com

Zoho Desk can help businesses manage customer communication over the phone, email, live chat, SMS text, social media, and more. It also helps you assign calls to your agents based on their department or team, automatically route calls to agents that the customer is familiar with, and enables you to maintain consistency of service to build meaningful customer relationships. Hook up your customer service number with Zoho Desk, and make/receive calls in-app.

Jobber

getjobber.com

Start Your Free Trial of Jobber — No Credit Card Required! Streamline all your home service business operations in one place. Save Time and Boost Efficiency Jobber’s all-in-one platform lets you schedule, quote, invoice, and receive payments faster than ever before. Save up to 7 hours a week running your business with Jobber. Plus, seamlessly integrate with key business management tools like QuickBooks Online. Elevate Customer Service Impress customers with professional quotes & invoices, automated texts & emails, and a 24/7 online portal. Accelerate Your Business Growth Join over 200,000 service professionals across more than 50 industries—including landscaping, HVAC, and residential cleaning—who have increased their revenue by an average of 37% in their first year with Jobber. Client Testimonial “I spend maybe an hour per week on invoicing and paperwork now. Online payments and invoicing make me look professional.” - Stacey Flanagan, SEF The Lawn Surgeon Discover the Jobber Difference Get started today and see why Jobber is the leader in providing software solutions for home service businesses.

Verizon

verizon.com

Verizon is an American wireless network operator that previously operated as a separate division of Verizon Communications under the name of Verizon Wireless.

UserTesting

usertesting.com

UserTesting is fundamentally changing the way digital products and experiences are built and delivered by helping organizations get insights from customers–from creation through execution. Built on top of a world-class, on-demand sourcing engine, customers can receive fast, high quality, opt-in feedback from both our proprietary and partner-sourced audience networks around the world. UserTesting offers the industry's most comprehensive experience research solution.

Writesonic

writesonic.com

Writesonic is revolutionizing the landscape of content creation and customer experience, serving as your reliable companion in crafting captivating content and developing powerful AI chatbots. Their platform combines the power of AI and creativity to provide a comprehensive suite of tools for Content Creation, Audio Generation, and Image Crafting. They empower everyone to write anything, publish anywhere, and optimize their content with unparalleled ease. Their robust AI chatbot builder, Botsonic, seamlessly integrates with platforms such as Slack, WhatsApp, Telegram, and FB Messenger, ensuring uninterrupted omnichannel conversations. It also offers a Human Hand-off feature, facilitating smooth transitions from bot to human interactions. With their Zapier integration, they automate tasks and streamline workflows, enhancing customer engagement. Botsonic is GDPR-compliant, promising secure customer interactions. Together, their suite of tools aims to redefine content generation and customer experience, making Writesonic your one-stop solution for all your digital needs.

Respond.io

respond.io

Respond.io is an AI-powered platform that helps businesses maximize leads and enable sales over chat. By leveraging every conversation as an opportunity for business growth, the platform empowers over 10,000 brands across the globe to seize those opportunities faster. In 2022, respond.io raised $7 million in Series A funding, led by Headline Asia with participation from AltaIR Capital, Smart Partnership Capital, Sterling Oak Group and Calendula Ventures. From its headquarters in Malaysia, respond.io continues to innovate and advance the future of customer conversations.

Microsoft Dynamics 365

microsoft.com

Learn how to be more agile with Dynamics 365, the only portfolio of intelligent business applications that empowers everyone to adapt and innovate.

OpenAI Platform

openai.com

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. AI is an extremely powerful tool that must be created with safety and human needs at its core. OpenAI is dedicated to putting that alignment of interests first — ahead of profit. To achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. Our investment in diversity, equity, and inclusion is ongoing, executed through a wide range of initiatives, and championed and supported by leadership. At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared.

Ecwid

ecwid.com

Ecwid by Lightspeed is the easiest way to add an online store to any webpage or social media profile. Used by hundreds of thousands of merchants in 175 countries, Ecwid by Lightspeed has everything you need to reach your customers wherever they are: in-person, through your website, Instagram, Facebook, Amazon, or Google Shopping. And with Ecwid’s point-of-sale integrations, email marketing integrations and dedicated mobile app, you can manage your marketing, merchandising, and sales any time, anywhere.

RingCentral

ringcentral.com

RingCentral Contact Center is an omnichannel customer engagement solution with voice and 30+ digital channels, advanced AI options for self-service such as bots, proactive outreach tools, and Intelligent Virtual Agents that understand customer intent. It offers over 300 prebuilt integrations (including leading CRMs) and a fully integrated, AI-powered workforce engagement management and analytics solution. RingCentral Contact Center is tightly integrated with the RingCentral MVP solution, offering customers the benefits of enterprise-grade voice infrastructure and integrated unified communications that enable seamless cross-functional collaboration.

Tidio

tidio.com

Tidio is a global leader in customer service software. Tidio’s user-friendly platform enables 300,000+ businesses worldwide to deliver smarter, faster support to their customers. With a full suite of customer service solutions, Tidio offers live chat, chatbots, ticketing, and AI-powered virtual support agents to help you solve customer problems and improve your conversion rates. Tidio’s software operates across all major content management systems, e-commerce platforms, and social media channels. Founded in 2013, Tidio has grown to 180+ employees and has offices in San Francisco, Szczecin, and Warsaw. Tidio serves customers of all sizes from 205+ countries, including Mercedes, Shell, and Praktiker. Tidio’s live chat widget is viewed by 510 million unique users every month.

Chatwoot

chatwoot.com

Chatwoot is an open-source customer support solution that helps companies engage their customers on their website, Facebook page, Twitter, Whatsapp, SMS, email, etc. It is an open-source alternative to Intercom, Drift, Freshchat etc. Connect your customer conversation channels and converse with your customers from a single place. Easily add new agents to your system and resolve conversations with an ease. Chatwoot also gives you real-time reports to measure your team's performance, canned responses to easily respond to frequently asked questions and private notes for agents to collaborate among themselves.