Page 7 - Top Otter Alternatives

Channel.io

channel.io

Channel Talk is an all-in-one AI Messenger dedicated to helping you provide VIP-level customer service. We provide live chat, team chat, CRM, marketing, and chatbot features that are designed to help you recognize key customers, and improve the quality of customer engagement at every stage of the customer funnel. It's the closest thing to an in-store customer experience for the online environment, helping you to turn first-time visitors into life-long regulars of your brand.

Aviso

aviso.com

Aviso AI is an integrated revenue platform that helps modern sales organizations and revenue teams close more deals, drive revenue growth, and mitigate risk through patented AI guidance. As the industry leader in AI-based revenue operations solutions, Aviso AI is the only player with the most comprehensive set of intelligent tools and solutions for sales, marketing, and customer success teams that uncovers the hidden revenue opportunity from each customer. The Aviso AI platform can be divided into six core pillars: 1) Predictive Forecasting 2) Deal Intelligence 3) Activity & Relationship Intelligence 4) Conversational Intelligence. 5) GTM and Customer Collaboration 6) CRM Automation Our platform is flexible and scalable to configure any complex customer hierarchies. Sales leaders, managers, and reps all benefit from using our pipeline management, forecasting, deal collaboration, and conversational intelligence tool. With Aviso, sales teams can set goals, unify forecasts, guide deals, and course correct for success. In the era of virtual selling, sales teams deserve a platform that can enable their success working remotely. Powered by cutting edge Auto-ML, NLP, and a deep time series database, the Aviso platform combines the best of human and artificial intelligence to guide selling. Companies like Honeywell, Dell, LaunchDarkly, Elastic, RingCentral, Microsoft GitHub, FireEye have all seen great results using Aviso, such as an average of 20% increase in deal win rates. Find your Revenue True North with Aviso AI.

Wimi

wimi-teamwork.com

Wimi is the best all-in-one collaboration tool for businesses. This is not just words, Wimi includes into dedicated workspaces: social network, file sharing & drive, task management, calendar sharing, instant messaging and video conferencing. With this full set of features carefully crafted inside an intuitive and powerful solution, thousands of businesses ranging from small to Fortune 500 companies save time every day and allow their teams to be more productive.

Phonexia

phonexia.com

Phonexia is an innovative Czech software company founded in 2006 with a vision to unlock voice potential with voice biometrics and speech recognition technologies. Through its close relationship with a renowned speech research group at the Brno University of Technology, Phonexia is transforming the latest scientific breakthroughs into the everyday reality of highly accurate, state-of-the-art technologies powered by deep neural networks. Phonexia offers a portfolio of advanced software for governmental, forensic, and commercial sectors, enabling innovative projects in more than 60 countries worldwide.

Cordless

cordless.io

Cordless is a modern cloud-based call centre for customer support teams with built-in conversational intelligence. Cordless provides an all-in-one solution for customer support teams to talk to customers over the phone and gather deep insights from the conversations. With the transcriptions out of the box, sentiment analysis, auto-tagging of conversations, and deep integrations with the most popular CRMs, Cordless allows customer support managers to QA better, identify opportunities for training, Cordless is a modern cloud-based call centre for customer support teams with built-in conversational intelligence. Cordless provides an all-in-one solution for customer support teams to talk to customers over the phone and gather deep insights from the conversations. With the transcriptions out of the box, sentiment analysis, auto-tagging of conversations, and deep integrations with the most popular CRMs, Cordless allows customer support managers to QA better, identify opportunities for training, spot the trends in customer queries and communicate with the broader team.

Vatis Tech

vatis.tech

Revolutionising Speech Recognition with Superior Accuracy and Affordability. Vatis Tech’s API provides advanced speech-to-text technology that automatically converts audio or video files into text with over 95% accuracy, using proprietary deep-learning speech recognition algorithms. Vatis Tech offers its speech-to-text API engine and web platform to agile startups, behemoth enterprises, podcasters, journalists, and developers alike. This allows solution and service providers to integrate the technology into their applications, regardless of industry or use case. * Deploy on-prem or on cloud * Build in any programming language with our API * Get scalable GPU infra for training and inference * Contextual features like speaker diarization, entity detection, punctuation, and capitalization or numeral conversion. * Text editing features inside the web application * Transcribe in real-time or pre-recorded files

Echo AI

echoai.com

Echo AI (formerly known as Pathlight), transforms how organizations engage with their customers with its groundbreaking Conversation Intelligence platform. Leveraging advanced generative AI, Echo AI autonomously processes millions of customer interactions, enabling businesses to act on real-time intelligence and insights. This empowers not only customer-facing teams but entire organizations to understand and act upon every customer interaction. The best businesses are the most customer-centric. This has always been true. The main reason why startups can be so disruptive is that they are closer to the customer and can react faster to their changing needs. However, a paradox emerges as a business grows. The more customers it acquires, the harder it becomes to genuinely listen to each one. The less a company listens, the more they falter. Soon enough, a newer, more customer-centric competitor takes their place. Your customers are telling you every day what they want. It's right there in front of you: in calls and chats, in surveys and in reviews. Answers to every million-dollar question you have are just hiding in plain sight. Until now, those answers were impossible to find. After all, no person or team can physically and analyze every single customer interaction. The advent of generative AI changed all of that. We built Echo AI because we saw that the technology finally existed to solve this problem. Our mission is to empower you to be infinitely customer-centric, whether you have 10 or 10 million customers. We built Echo AI from the ground up to leverage the power of AI so that you can listen, learn, and react to each customer as attentively as you did when you started. Like personal computing, it's the kind of human amplification that can only come with a technological breakthrough, and it's a capability that is now within reach. As a startup founder, you can talk to every customer. Echo AI lets Fortune 500 executives do the same. Imagine making every decision based on the confidence that you know what millions of customers want.

Attention

attention.tech

Attention is a specialized Artificial Intelligence (AI) platform designed to enhance the performance of sales departments. It is tool aimed to augment the capabilities of your CRM and your sales teams, providing a range of tools for analysis, training and efficiency. Attention collects and analyzes customer conversation data to provide valuable insights, facilitating better understanding of sales performance and customer preferences. It offers sales training tools to streamline the analyses and improvement of sales representatives' performance. Attention also automates CRM tasks for revenue teams, reducing administrative tasks and helping to cut down on sales cycles for sales leaders. An exclusive feature aids sales reps in filling out their CRM automatically, significantly saving time on manual entry. It showcases a highly intuitive compliance feature, ensuring all activities adhere to local regulations. Additionally, the tool provides the benefit of improving sales forecasting, by comprehensively analyzing sales rep activities. Furthermore, Attention helps in automating follow-up emails by understanding conversations context. Apart from these capabilities, Attention allows users to set custom triggers that will enable AI to monitor more important aspects of each call, thus enabling effective decision making. Key features like identifying reasons for winning or losing deals, ranking customer churn reasons, providing insights on high-performing reps, and understanding common objections from prospects, make it a robust platform for sales-oriented organizations.

Jandi

jandi.com

JANDI is a group-oriented messaging platform for the workplace, helping teams stay connected and work better together. Teams can set up topic-based group chats, share and comment on files, convert messages into a to-do list, launch a poll or start a video conference. With over 2 million registered users worldwide, JANDI is the leading enterprise communication app, enabling teams to effectively communicate and collaborate together.

Shownotes

shownotes.io

Shownotes is an AI-powered tool that automatically summarizes podcast episodes and creates a landing page with a full transcript and captions file. It uses chatGPT to convert YouTube automatic captions and generate a memorable quote, and it can also create a blog post from the transcript. Shownotes offers three plans: Free, Creator, and Pro. The Free plan provides one shownote per month, a summarized transcript, a landing page, and all shows are public. The Creator plan provides two shownotes per month, a summarized transcript, a landing page, the ability to make shows private, a landing page editor, a full transcript, and ums & ahs. The Pro plan provides unlimited shownotes, a summarized transcript, a landing page, the ability to make shows private, a landing page editor, a full transcript, ums & ahs, and a captions file.

Symbl.ai

symbl.ai

Symbl.ai is a conversation intelligence platform that offers developers real-time transcription and insights of unstructured conversation data using advanced deep learning models. The tool provides solutions to various industries such as revenue intelligence, events and webinars, remote collaboration, contact center, and recruiting intelligence. Symbl.ai’s features support custom trackers, summarization, topic modeling, transcription, conversation analytics, and pre-built UI and components for voice, audio, and text data. With its APIs technology, Symbl.ai allows real-time and asynchronous speech recognition for unstructured human conversations, enabling the tool to add intelligence with a single API call. Additionally, the platform provides keyword, phrase, and intent detection in real-time, both in less than 400 milliseconds and via batch/asynchronous requests. Symbl.ai includes speech-to-text integration, allowing the most accurate and asynchronous speech recognition API that is built for human conversations. The tool's conversation analytics generate various metrics to enhance user or agent conversation analytics such as talk-to-listen ratios, words per minute, talk time, and topic-based sentiments. Symbl.ai also supports processing conversations and extracting insights across various conversation channels such as video or audio files, telephony, and streaming. Moreover, Symbl.ai prioritizes customer support, providing flexible plans with no usage commitments and scalable growth options.

Laxis

laxis.com

Aimed at optimizing customer conversations, Laxis is an AI Meeting Assistant tailored to help revenue teams capture key insights from their interactions and perform better in various commercial capacities. The tool uses an AI system to record, transcribe, and offer a precise distillation of salient points discussed during customer meetings, ensuring that no critical detail is left out. The tool is beneficial to various professionals including sales, marketing, business development, project managers, and product & UX designers, as it helps in different areas such as market research, tracking portfolio notes, capturing customer requirements and activity, among others.Another significant feature of Laxis is its capability for integration across various platforms including video conferencing and Customer Relationship Management (CRM) systems where upon it automatically inputs customer actions and activities. It can auto-generate meeting summaries and follow-up emails and enable the users to save customer requirements, action items, and meeting summaries in your CRM in one-click. Users can also extract relevant insights from individual or sets of meetings. With an inclusion of language preferences, Laxis supports multilingual interactions guaranteeing accurate real-time transcription of meetings and detailed record-keeping of multilingual interactions. It further allows users to repurpose audio content like podcasts, webinars and meetings with just a click.

Jiminny

jiminny.com

Jiminny helps commercial teams maximize their revenue through conversation intelligence. With Jiminny, you can record, transcribe and analyze conversations, giving you access to valuable customer insights and full visibility into performance. Jiminny is the only partner who turns great sales leaders into great sales coaches, enabling you to drive true change across your sales teams and build high performing revenue generating teams.

MangoApps

mangoapps.com

Engage, excite, and connect your entire company! MangoApps is a unified employee experience platform combining intranet, training, teamwork, and content management into a dashboard and workspace. Our user-friendly, infinitely customizable approach fits into how your company already does business, creating a single digital hub that bridges the gap between your desk and frontline workers. Employees can find all the company information they need, alongside their communication and collaboration tools, in a customizable widget-based dashboard that serves as a single source of truth. Our product works for teams of all sizes across various industries and has all the security features needed to deploy at an enterprise scale. MangoApps' interface is based on modern social media, with threads, comments, emoji reactions, and team and project groups. As such, our customers’ employees find it immediately intuitive and user-friendly. Furthermore, housing all these tools and integrations with most other enterprise and corporate tools saves time and frustration. White-labeled with your company’s branding, your team might not even realize that MangoApps is an external tool—it feels like a natural part of their day and workflow. Too many organizations today rely on outdated intranet and communication tools, losing time and information to the black hole that is the email inbox. MangoApps gives you the unique opportunity to connect all of your teams, from frontline workers to corporate offices, into one central hub that keeps them all in the loop and at the top of their game.

Textellent

textellent.com

Textellents robust business texting services provide SMS, MMS capability for customer service, sales and marketing texting programs. Textellent's business texting solution and text message marketing provide make it easy to design, manage, measure and integrate SMS and MMS campaigns. Whether used for customer service, sales or marketing, Textellent supports your customer journey with an easy-to-use service that text-enables local business lines and serves businesses of any size. Robust scheduling and appointment reminders are also available, as are keywords and short-codes for easy opt-in programs with TCPA compliance by AI. In addition, Business Texting directly from any web application or web page is also supported via Textellent Messenger (a free Google Chrome extension).

Steeple

steeple.com

Steeple is the internal communication tool designed for everyone, even the least connected employees. We digitize the bulletin board by replacing it with large interactive touch screens that make communication visual and interactive for everyone. Reach 100% of your employees, whether they are in the office, in the store or in the factory by modernizing your internal communication with the mobile app, the web and the touch screen.

SubtitleO

subtitleo.com

SubtitleO is a web-based tool designed to add captions to your videos. Using advanced technology, it transcribes the audio in your video into text, creating accurate captions. It's not just about adding text; SubtitleO also allows you to style these captions, so they perfectly match the mood or theme of your video. It's an ideal tool for making your content more accessible and engaging for a wider audience.

Spokn

getspokn.com

Spokn Stories is the easiest way to create employee videos. In minutes, you can create videos that level up your People and Comms programs, save you money by tapping your own internal voices, and build more human connection. Whether for internal comms, DEI, onboarding, talent brand, recruiting, or L&D, Spokn simplifies the process of creating authentic, branded videos. Companies like Udemy, Snyk and LifeLabs and more rely on Spokn to capture authentic employee stories.

Voiceitt

vocitec.com

Voiceitt is an award-winning speech recognition startup and social enterprise that has developed a proprietary automatic speech recognition (ASR) technology that translates non-standard speech patterns into clear speech in real time, enabling children and adults with severe speech impairments and disabilities to access mainstream voice activated technologies and devices. An app supporting spoken communication for people with non-standard speech. You can use Voiceitt to communicate by voice with others and with voice activated devices like Alexa!

Senter

senterhq.com

Senter is simple Review Management & SMS marketing software which connects to everyday applications. It's easy to set up, quick to integrate and simple to send powerful SMS marketing campaigns.

LumApps

lumapps.com

LumApps is the only intranet packaged solution that enables employees to feel connected to their organization and engaged in their work from anywhere. By delivering a modern, smart digital headquarters, LumApps is revolutionizing employee engagement and productivity at work. LumApps utilizes an AI-powered platform to make smart, targeted internal communications more effortless, and centralizes important HR resources and business apps into a single platform, regardless of the collaboration suite: Google Workspace or Microsoft 365. Robust integrations with both Microsoft and Google, plus 100+ OOTB connectors to mission-critical business apps (such as Box, Salesforce, SAP SuccessFactors, ServiceNow, Slack, Workday, and more), enable organizations to capitalize on their IT investments and boost individual and team productivity. With more than 5 million users worldwide, LumApps continues to co-create to solve challenges and improve employee experience and the future of work. LumApps is recognized as a Leader in 2023 Gartner® Magic Quadrant™ for Intranet Packaged Solutions.

TruHu

truhu.com

TruHu is an easy-to-use employee communication platform that will keep your workforce connected, engaged and informed – from the office to the field.

Voxpow

voxpow.com

Speech to text conversion powered by Machine Learning. Direct in your website and for free. Voxpow supports your global user base, recognizing more than 100 languages and variants.

TextMarks

textmarks.com

TextMarks is an SMS service that gives businesses the power to instantly reach their audience directly on their mobile phones. TextMarks’s text messaging platform makes it easy to send and schedule mass texts, distribute information and capture leads via SMS. Since 2006, TextMarks reliable and trusted SMS platform has enabled thousands of customers to grow their business, increase customer and employee engagement and deliver timely information to more than 10 million users in the U.S. SMS Products include: -SMS Marketing -Mass Text Messaging -Text-for-Info -SMS Lead Generation -SMS for Internal Communications

Gnowbe

gnowbe.com

Create interactive, group-based, microlearning experiences in minutes! Gnowbe’s award-winning authoring tool empowers creators to design, facilitate and analyze shared learning experiences- ideal for training and onboarding. Key features include: - Microlearning - Social learning - Push and email notifications - Offline access - Mobile-first design - Accessible on any device - In depth data and analytics - Gamification - Certification - Personalization - Scheduled session deployment - Integration with >200 platforms Gnowbe is designed based on cutting-edge research and the science of learning, making it incredibly easy to create highly engaging and impactful trainings that move away from passive content consumption into reflective application. With a seamless desktop/mobile experience and support for over 100 languages, Gnowbe empowers creators and supports learners anytime, anywhere. Creators most commonly create: - Onboarding experiences for remote teams - Safety, health and wellness equipping - Certification prep - New learning experiences (blended, online) - Digital workbooks - E-learning courses - Coaching and feedback programs - Sales and product playbooks - Team engagement, fun & games - Daily habit forming programs

Workiro

workiro.com

A next-generation app that uniquely combines task, communication and document management capabilities, including e-signature - helping you get any work done, with anyone, in a better way.

UltraScriber

ultrascriber.com

UltraScriber is a Web application that allows you to transcribe hours of audio and video automatically in minutes. It also generates a summary and automatic categorization of the transcription. Finally, it offers a professional view in which you can visualize the transcript in paragraphs with time stamps and identification of the person speaking in each paragraph.

Socxly

socxo.com

A first of its kind, a suite of organic social media marketing tools to help you generate more reach, present your content better on media, track and measure your shares. It is your one-stop tool kit to convert the links you share to Smart Links. Of course, you can shorten your links using Socxly. But there’s much more to it under the hood: Present better by editing and creating. * Social Cards: Users on social media click on images in your post mostly. You lose click attribution and traffic by posting images and links separately on social media. Socxly allows you to post your images as clickable social cards with your own custom images. * Own the links by Branding them: Instead of posting links with generic domains, use your own brand, campaign and context with your own domains. Edit and change the back half of the links to make them relevant to the shares you do. * Magnetize your links to third-party sites using CTA Banners: Create, insert and serve CTA (call to action) banners on third-party content short links to drive brand visibility and redirect traffic back to your website or any landing page. * Share Files as links for your audience: Ppts, Excels, Pdfs and more. Now you can share them on Social Media using a short link across all channels from where your audience will be able to download them. * Organic Campaign: Create and publish Organic Campaign Posts for your communities of Brand Stakeholders and Influencers to Share and Amplify them to their social connections, from their email or internal campaign pages.

Maestra

maestra.ai

Maestra is an all-in-one marketing automation platform built just for midsize retail. The platform works in real-time and enables brands to run complex omnichannel campaigns, personalized promotions, web and mobile personalization using a single comprehensive tool.

Swit

swit.io

Swit is every team's work hub that consolidates collaboration essentials in one place - task, chat, goals, approvals, and integrations with Google Workspace and Microsoft 365. It's purpose-built to drive Employee Connection Where It Counts. Bring your entire company together on a unified platform that supports communication, work management, task tracking, goal setting, and so much more! Swit is flexible and scalable to meet the needs of any organization of any size. Drag and drop emails into Channels or convert them into task cards. Drag and drop task cards into Channels or DMs. Attach Approvals or OKRs directly to task cards. See why Swit is loved by organizations of all sizes from Small Businesses to Enterprise customers.