Page 4 - Top MessageDesk Alternatives
SMS-Magic
sms-magic.com
SMS-Magic is a powerful CRM messaging platform that enables better business conversations across multiple channels including text messaging, WhatsApp, and Facebook Messenger. SMS-Magic powers your communication strategy on Salesforce, Zoho or any other CRM via text messaging SMS-Magic for Salesforce: SMS-Magic is the top-rated and natively built Salesforce messaging application that can help your business increase sales, strengthen customer relationships, and build brand awareness. Features: - Channels supported: SMS, Facebook Messenger, WhatsApp, and MMS - Easy Install and configuration - Interactive & Automated Messaging - Multiple ways to message - Standalone Desk, Embedded Inbox for Sales/Service Console, Record page, Lists & Reports - Automate w/process builder: keywords, reminders, alerts, & routing - Marketing: blasts, drip campaigns, profiling, surveys, scheduling, link tracking - Analytics Dashboards - Standard & Custom Objects - Integration w/Marketing Automation - Global Coverage - Supports long & short codes, toll-free numbers, call forwarding, direct connect-59 countries, bring your own number (landline), bring your own carrier (Twilio, Nexmo, Ring Central, etc) SMS-Magic for Zoho: SMS-Magic helps you better engage with your audience using multichannel messaging, Install SMS-Magic to communicate with your customers on the channel of their choice -while you stay in the comfort of your Zoho window or smartphone Features: -Two-way SMS and MMS conversations, featuring a simple interface that empowers reps to quickly deliver rapid sales responses and service resolutions with SMS templates. -Automated compliance management, auto-responses, personal profiling, surveys, scheduling and SMS campaigns. -View an entire history of all conversations, across Zoho modules, within each record. Users share a 360˚ history of every record’s messaging conversations, to give each buyer a personal touch. -Track & analyse responses, manage Sender IDs, receive delivery reports and opt-outs. SMS-Magic SAAS: Communicate with your customers anywhere, anytime on WhatsApp, SMS, Facebook, and more using SMS-Magic Direct. No CRM needed!
Chanty
chanty.com
Chanty is a cloud-based collaboration platform that combines communication, project management, and automation to help teams work together more effectively. This tool allows you to: · Chat with your team members; · Communicate using group & 1 on 1 audio/video calls and share your screen; · Share instant messages, files or any other content you like; · Create, assign, set deadlines and discuss tasks directly in Chanty; · Integrate messaging with a variety of apps such as Google Drive, Dropbox, Trello, GitHub, Zapier, Jira, Asana and many others; · Track team workflow by using Kanban Board; · Watch YouTube videos, GIFs and social media content; · Have quick access to all your chats, tasks and files through Teambook. Chanty helps teams improve productivity and business communication. Unlimited message history, task management, file sharing and powerful notifications organize and save your day. Collaborate and communicate effectively in one place.
Flock
flock.com
Flock is a communication and collaboration app for modern teams and businesses. Flock empowers teams by providing them with a slew of in-built productivity tools such as shared notes, reminders, to-dos, polls. Users can talk to remote teams over audio and video calls. Screen sharing allows teams to collaborate and share information better. Flock also comes deeply integrated with Google Drive. Other popular third-party integrations include- Google Calendar, Analytics, JIRA, Asana, Github, Twitter, Facebook and lots more. Flock’s App Store allows teams to plug apps into Flock and eliminate the need to switch between multiple tools to get work done. Flock’s features like bubbling up of recent conversations, easy keyboard shortcuts, and last message preview let teams easily use chats, rather than individually clicking on chat tabs. Flock’s magic search automatically displays important private channels and contacts without any need for typing. Flock lets you easily switch between teams, conversations, apps and much more. Flock Apps blend seamlessly with the core product, allowing for a more integrated experience.
Burst SMS
burstsms.com
Burst SMS is an online SMS text messaging service, offering SMS marketing campaigns, SMS appointment reminders, SMS integrations and an SMS API.
HelpCrunch
helpcrunch.com
HelpCrunch is an all-in-one customer communication platform for support, marketing, and sales. It combines a set of tools to help you grow your business: 👉 Multichannel live chat 👉 Chatbots 👉 Shared inbox 👉 Knowledge base 👉 Email marketing 👉 Popups 👉 CRM
Salesmsg
salesmessage.com
Simple, scalable, two-way business texting. Salesmsg makes it easy for businesses to send and receive text messages. Salesmsg is a SMS text messaging platform that combines two-way texting, bulk sms, calling, and automation to make connecting with your leads and customers, simple. With Salesmsg, you can instantly connect with customers the way they want to communicate, over text messages. Join thousands of businesses to close business, faster!
Contlo
contlo.com
Contlo is a leading generative AI marketing platform to drive autonomous customer engagements via omnichannel campaigns, real-time generative customer journeys, AI-powered segmentation for one-to-one hyper-personalization, and actionable insights about your customer behavior. Built for the AI-first world - Contlo enables modern businesses to leverage AI to orchestrate their end-to-end marketing. The platform helps brands increase customer lifetime value, boost customer engagements, and deliver a hyper-personalized experience to retain their most valuable customers. Contlo is trusted by 1000s of fast-growing businesses to boost their sales by engaging loyal customers and making faster data-driven decisions throughout their customer lifecycle. Enabling them to measure and optimize individual customer experiences with the help of: * Autonomous personalized campaigns for every customer touchpoint: Effortlessly engage your customers with AI-powered autonomous campaigns across all major marketing channels like Email, SMS, WhatsApp, Web Push, Mobile Push, Facebook & Instagram. * Real-time generative customer journeys powered by LLMs: Goodbye templatized automation flows! Let AI build the most optimal customer engagement workflows & customer journeys based on their recent interactions to maximize your ROI. * Generate Customer Segments for One-to-One Personalization using AI: Orchestrate highly personalized and targeted customer interactions based on behavioral data, demographics & recent actions on the website. * LLM generated insights, analytics & autonomous reporting: Get granular visibility of your customer behavior, campaign performance, and overall business intelligence along with AI-generated insights, recommendations, and autonomous reporting. * Autonomous customer engagement, LLM powered chatbots & a unified conversation inbox: Deliver a seamless brand experience to your customers via chat across Facebook/Instagram/WhatsApp and make phone calls directly from a single dashboard. Contlo seamlessly integrates with 200+ platforms to help brands build a powerful autonomous marketing tech stack around their business.
Omnisend
omnisend.com
Omnisend is an email & SMS marketing platform with a suite of features made specifically to help ecommerce stores grow their online businesses faster. One-click integration with major ecommerce platforms, pre-made automation & email templates, and award-winning 24/7/365 live customer support make it easy for brands of any size to sell more—all without the exaggerated cost. Join more than 100,000 ecommerce brands that use Omnisend to grow their businesses on autopilot, converting their customers with quick-to-build, highly-relevant emails & texts. - Send newsletters and targeted campaigns Create beautiful, shoppable emails in minutes using our drag & drop email builder and a variety of ready-made email templates. Add coupon codes, automatically pick & insert products and automatically resend campaigns to the non-openers - all without any tedious manual work! - Drive sales on autopilot with ecommerce automations Win (back) lost sales with pre-built workflows for cart abandonment, welcome series, transactional emails and more. Get pre-built, revenue-generating automations running in minutes or easily build your custom workflows using our no-code, drag & drop Automations Editor. - Improve your targeting with robust segmentation Segment your customers based on their shopping behavior as well as other properties to improve conversions with well-targeted, personalized emails and texts. Create segments for high-value customers, for specific category/product shoppers or those that need to be reengaged and personalize your messaging. - Combine email with SMS and more channels Add SMS and push notifications right next to your emails using the same platform and provide a consistent, omnichannel customer experience. Save time and costs - there’s no need to pay for separate email, SMS, and push apps anymore! - Build your email & SMS lists Collect new subscribers using our mobile-friendly, fully customizable forms. Choose from popups, signup boxes, landing pages, or a wheel of fortune to seamlessly collect email and/or SMS opt-ins. Capture your visitors with exit-intent forms and improve popup engagement using form targeting options, all available within Omnisend. - 24/7 Support We give you stellar support and helpful advice anytime you need it. We’re available 24/7. Start using Omnisend for free, upgrade anytime! Omnisend invites Freelancers and Agencies to join the Omnisend partner program. This program is created to help Freelancers and Agencies accelerate their growth, win more clients and receive industry leading revenue share for referred and managed accounts. Check the link and join the program: https://www.omnisend.com/partners/
Regal.io
regal.io
Regal is the new standard in ai-powered CX. Regal understands real-time customer intent signals, and automatically tailors multi-touch inbound and outbound interactions with a blend of Regal AI Agents and your human agents. Customer-first brands including Angi (formerly Angie's List), AAA, Google, Harvard (through Podium Education), K Health, Kin Insurance, Ro, Toyota, and Varsity Tutors have improved their engagement with hundreds of millions of customers through Regal, leading to $5B in revenue. Regal.io is based in NYC and is backed by $83M from leading investors including Emergence Capital, Founder Collective and Homebrew.
Avochato
avochato.com
In today’s connected world, customers are in the driver’s seat. Customers want the flexibility to communicate with businesses across any channel and when they do, their experiences need to be personalized, instant, and always on. Facing increasing customer demands, sales, marketing, and customer support teams must rise to the occasion. Fortunately, Avochato makes it easy for all teams to connect with customers and deliver a seamless and efficient experience every step of the way from lead capture and nurturing to post-sale support. The result: You increase engagement with your customers close more deals, faster than ever before.
Trengo
trengo.com
Trengo is a comprehensive customer engagement platform designed to streamline communication across multiple channels, enhancing the customer experience and team collaboration. With a focus on efficiency and automation, Trengo enables businesses to manage customer interactions seamlessly from a single interface.
Jostle
jostle.us
Jostle’s employee success platform is where everyone connects, communicates, and celebrates at work. It’s the heartbeat of our own company and has helped employees in over 1,000 organizations easily belong and contribute, anywhere, anytime. With industry-leading participation rates, we’re putting the joy into work and the life into organizations.
Squaretalk
squaretalk.com
Empower your business and pave the way to optimized communications with Squaretalk, a global interactive business communication platform. Creating an intelligent, unified platform for our clients is the goal of everyone in our team, and while Squaretalk provides an interconnected ecosystem for Business Communications we also can provide individual solutions. Axiom Is our full-featured cloud PBX. Integrated with some of the world’s leading CRMs, Axiom gives communication centers the tools they need to provide personalized service to clients worldwide. Dial calls with a single click, manage call traffic directly from your CRM. View caller details and purchase history during each call, record all calls and link them to your CRM. Axiom also provides extensive features for admins to monitor calls and agents in real-time, whisper advice to agents, or take over calls if needed. The Matrix predictive dialer supports unlimited agents for as low as 25$ per user. Featuring custom Manager and Agent interfaces and real-time dashboards, Matrix can handle up to 1000 channels simultaneously. Matrix from Squaretalk is integrated with all your lead generation tools including landing pages, CRM’s, affiliate sites, and lists. Matrix digests your leads and contacts and prepares them for contact by detecting active phone numbers and optimizing for time zones. Using highly configurable campaigns, the leads are dialed in a manner best suiting the needs of the marketing effort. Crush Your Campaigns and improve talk time by up to 400%! You’ve never seen a dialer like this. Express is a multi-channel messaging solution that provides even more ways to connect with customers and ensure our clients will never miss an opportunity to continue a conversation, resolve a problem or provide timely support. Express, enables businesses and contact centers to connect with customers wherever they are, through any device, on their preferred platform. Starting with SMS, the platform will soon include WhatsApp, Messenger, Viber, Telegram, and WeChat. Lynx. A no-code, real-time integration layer that will allow organizations to seamlessly knit together all of their business communications platforms and tools. Requiring no specialist knowledge or development time, Lynx empowers contact centers and BPOs by making integrating and automating complex communication systems as easy as using an app. Through Lynx, our customers will have the flexibility to tender for almost any contract they want as Lynx provides secure access to over 100 business apps, transparent data transfer, and workforce optimization. It’s a huge win for BPOs.
Attentive
attentive.com
Attentive® is the world’s #1 conversational marketing platform, designed to optimize message performance through 1:1 SMS and email interactions. Infusing intelligence at every stage of the consumer's purchasing journey, Attentive empowers businesses to achieve hyper-personalized communication with their customers on a large scale. Leveraging AI-powered tools, a mobile-first approach, two-way conversations, and enterprise-grade technology, Attentive helps drive billions in online revenue for leading brands around the globe. Trusted by CB2, GUESS, Urban Outfitters, Pura Vida, and more, Attentive is the go-to solution for brands looking to deliver powerful commerce experiences to their customers. To learn more about Attentive or to request a demo, visit www.attentive.com.
Falkon SMS
falkonsms.com
Unlock the Power of Text Message Marketing . Add texting capabilities to your existing landline, toll-free, MS Teams, and VoIP numbers — Reach your customers instantly and drive your business growth using modern business texting.
Vowel
vowel.com
Vowel is an AI-powered video-conferencing and meeting tool. With ai-powered meeting summaries, Vowel makes every meeting more inclusive and worthwhile, with a simple, secure, and reliable experience. Host, record, transcribe, clip, search, and share meetings — no add-ons required! Key features: - AI-powered meeting summaries, available instantly when you hang up - AI-powered action items (suggested in real-time) - MeetingGPT, AI-powered Q&A for meetings - Catch Me Up meeting recaps - Host delightful video meetings in your browser - Record and transcribe in one click, even on a free plan - Collaborate on agendas and meeting notes in real-time (including action items) - Search through every word ever said, across all your meeting content - Zapier integration - Clip meeting moments and share for instant context - Make meetings more inclusive with talk-time tracking, emojis, hand-raises and more Try Vowel for free today!
Ryver
ryver.com
Get more done and save money by collaborating with your whole team IN ONE APP. Group chat + task manager + voice & video calls. Start for free today!
Troop Messenger
troopmessenger.com
Troop Messenger is perfect and easy to use office messaging tool with seamless UI and UX. The features and their functionalities are well crafted across the application making the learning curve simple even for a novice user. It offers a wide range of features such as one-on-one messaging, group conversations, file previews, voice-video calls, screen share, Burnout, Forkout,etc., to deliver uninterrupted work-flows. It has been designed as a freemium pricing business model to suit the business enterprises of all forms and sizes ranging from small, medium, large and Government. The business users who register for free trial can experience the features of Enterprise edition for the first 30 days. Each corporate workplace needs excellent communication and collaboration tool to always stay connected with each other. Troop Messenger is one such business communication software which makes teams work better with its powerful feature-stack. It makes teams stay connected round the clock across the platforms of Windows, Linux, Mac OS, Android, and iOS. One of the best SaaS-based freemium business model application available in any of your web browsers. It provides the delivery options of Self-Hosting, Custom App and APIs to serve diverse industry needs. Where ever you are across the globe, just simply login to your web app, desktop app or mobile app with your credentials to collaborate with your co-workers and access work.
SMSCountry
smscountry.com
SMSCountry is a complete bulk SMS solution that empowers you to send any type of SMS (OTP, transactional and promotional) via our platform, plugin or multilingual SMS API. What we offer you, and the 60,000+ businesses that enjoy our platform worldwide, is fast, personalized, secure and reliable SMS, WhatsApp and voice message delivery backed with responsive 24/7 customer support that would never B.S you. With pay-as-you-use pricing, everything your business needs to develop a better customer experience over SMS, WhatsApp and voice is available under the SMSCountry umbrella. And if your customer base changes SMSCountry scales with you. Product Description: SMSCountry helps you use SMS, voice, and Whatsapp messages effortlessly to delight your customers. However, you want it, wherever you are in your business. Engage your customers with our user-friendly bulk SMS web portal. Integrate fast and secure communication to your application with our dev-friendly API. Send SMS to your customers from anywhere with our plugins What SMSCountry offers your business in a nutshell: Use SMS how you want to Use our web platform, SMS API or plugin to send SMS, voice or WhatsApp messages. Fast and 100% uptime SMS delivery We work with 200+ carriers, and reach 180+ countries, your OTP, transactional, and promo messages gets to your customers fast and always. Fast API Integrations You don’t need hours to integrate our API. Neither do you need to wait long hours for support. When you need help, the word is snappy. Sophisticated reporting and analytics You know the messages that get delivered and to who. So you can optimize your messaging. Premium customer care At no additional cost, you’ll get access to a highly experienced account manager 24/7. Custom Sender ID Send bulk SMS to customers using a customised Sender ID so your recipients know it’s you.
YouCanBookMe
youcanbook.me
YouCanBookMe lets you create the best booking experience for your customers — and your business. * Give your clients a better booking experience Stand out from your competitors with a completely customized scheduling experience that simply works. * Bookings are your business. YouCanBookMe lets you create the best booking experience for your customers — and your business. * Customise your booking page to suit the way you work. Create a scheduling experience that is unique for your business with multiple display options and customizable notifications so your clients have the best scheduling experience. * Friction-free scheduling that saves you time. No more back and forth to find a time to meet. Let clients book you when it suits them with a booking site that’s on duty 24/7 for scheduling, cancelling and rescheduling. * Eliminate manual tasks. Leave the scheduling to us with automated video links, CRM updates, reminders, follow-ups and no-show tracking. * Fits seamlessly into the way you work YCBM offers many integrations to save you time, reduce duplication and boost your productivity.
800.com
800.com
At 800.com, we're dedicated to helping businesses connect with their customers. As a leading provider of toll-free phone numbers, vanity phone numbers, and call software, we make it simple for companies to reach their customers anywhere in the world. Our mission is to empower human connection through telecommunication. We provide an easy-to-use platform for anyone to find and register a memorable toll-free vanity phone number. Plus, with our platform, you can manage all of your numbers in one place, track calls, measure success, and forward calls to any phone you choose. But that's not all—we also offer SMS marketing and API integration for businesses of all sizes, making it easy to attract new customers and grow your business. So if you're looking for a way to improve your communication and connection with your customers, look no further than 800.com.
Hibox
hibox.co
Hibox is a task management tool that is reimagining the way teams work together. Hibox allows you to create projects, review task status, visualize and plan due dates with a calendar view, create subtasks and recurring tasks, receive task notifications and much more. Hibox integrates team messaging and videoconferencing in the same tool so you can collaborate with your coworkers in real time without having to pick up the phone or coordinate in person meetings. Hibox has a mobile app for Android and iOS so you can manage your tasks and projects from anywhere.
Nucleus
nucleusapp.io
Unite your workplace communication. A single platform for meetings, messaging, tasks, notes, and documents. Designed to improve focus and productivity.
Patch Customer Retention
patchretention.com
Unleash the True Power of Retention Marketing with the World's First, Fully Automated and Customizable Platform using RFM Segmentation. With over a decade of expertise, Patch has developed a top-of-the-line customer retention platform that helps Shopify brands increase their customer lifetime value and retain more customers, all in one place. Patch is the world's first retention platform with integrated RFM (Recency, Frequency, Monetary) segmentation. This model automatically segments customers into actionable buckets, including Loyal, At-Risk, and even Lost Customers. It enables you to create personalized, automated customer journeys for each customer to maximize engagement and revenue. Patch makes data-driven decisions possible without the need for data scientists. Furthermore, our full suite of retention tools includes the following: Automated Customer Journeys: Take action based on customer behaviors, whether loyal or at-risk. Email & SMS: Connect with your audience through personalized messaging using Email and SMS blasts. TextChat Widget: The New Era of WebChats. Seamlessly Continue Conversations with Your Customers via Text, Without Losing Conversation History. Loyalty & Rewards: Tailor rewards to fit your specific brand needs and goals, and track success with built-in analytics. Messenger: Text-enable your customer care team for streamlined communication, increased engagement, and more purchases. Review Requests: Boost your brand by social proofing your reputation with our automated review requests. Waivers: Turn your waivers into a marketing channel with the only waiver software with built-in marketing automation. Analytics: Gain actionable insights by segment with Patch's intuitive dashboards, enabling you to quickly understand and act on the data. Referrals: Turn loyal customers into brand ambassadors and reach new ones with referral programs.
Aloware
aloware.com
Aloware is an omnichannel cloud-based phone system and customer engagement platform designed specifically for small and medium-sized businesses (SMBs). One of the key features of Aloware is its integration with various CRMs such as HubSpot, Pipedrive, Zoho to name a few, and communication channels, including VoIP phone calls, SMS text messaging, and email. This allows SMBs to manage all their customer conversations from a single dashboard, making tracking interactions easier, prioritizing leads and support tickets, and ensuring timely follow-ups for sales and support teams. Aloware also boasts its TCPA-compliant Power Dialer which aids agents in maximizing their call productivity without fear of accidentally dialing DNC numbers, or being tagged as a "scam". The latest addition to Aloware's roster of competitive features is its very own in-app AI chatbot, AlohaBot, which does not require a third-party app integration, making it smoother, faster, and the most advanced in the market. Paired with the legendary Sequence+ that empowers businesses to automate workflows and trigger actions such as SMS/MMS, call, and email campaigns, Aloware equips SMBs with an all-in-one communication tool to gain the sharpest edge in their industries.
CallFire
callfire.com
CallFire provides easy-to-use, self-service voice marketing solutions to thousands of businesses across the US & Canada. We specialize in helping local businesses grow and retain their revenue with outreach and engagement services such as IVR, Voice Broadcast and Call Tracking. In addition to serving local businesses, CallFire empowers non-profits, religious groups and other organizations to connect more effectively with their audiences. CallFire is headquartered in Santa Monica, California with affiliated offices in Austin, Texas and Kiev, Ukraine.
IBM
ibm.com
IBM Cognos Analytics acts as your trusted co-pilot for business with the aim of making you smarter, faster, and more confident in your data-driven decisions. IBM Cognos Analytics gives every user — whether data scientist, business analyst or non-IT specialist — more power to perform relevant analysis in a way that ties back to organizational objectives. It shortens each user’s journey from simple to sophisticated analytics, allowing them to harness data to explore the unknown, identify new relationships, get a deeper understanding of outcomes and challenge the status quo. Visualize, analyze and share actionable insights about your data with anyone in your organization with IBM Cognos Analytics.
Fleep
fleep.io
Fleep messenger enables communication within and across organizations - be it your team chats, project communication or 1:1 conversations.
Trillian
trillian.im
Trillian is modern and secure instant messaging for people, business and healthcare For over 20 years, Trillian has been helping people stay connected. Today's Trillian brings secure (and HIPAA-compliant) messaging to healthcare professionals and businesses of all sizes. And true to our roots, if you're just looking for free instant messaging, we can help with that too!
eDesk
edesk.com
eDesk helps online retailers and brands deliver seriously extraordinary customer service, everywhere they sell. eDesk offers a whole suite of award-winning eCommerce tools to streamline customer support processes and reporting for faster response times to dramatically improve productivity and profitability. Its customer support software has been designed specifically to give eCommerce businesses a unified view of all customers’ queries, centralizing all their support channels, social media, webstore and marketplace messages, with its Smart Inbox. It automatically prioritizes messages based on your business needs and assigns them using role based rules, so your team can reply to customers 5x faster, build loyalty and drive repurchase. When dealing with customer queries, its AI automation suggests the best answers and translations so your agents can respond easily, and in any local language. Businesses serious about selling online can scale customer service as they expand into new markets with confidence. eDesk natively integrates with and consolidates data from over 200 marketplace, webstore, social networks, communications, and logistics channels – more than any other customer support software provider – so you can access end-to-end order information at the click of a button. eDesk is also the only customer support solution on the Amazon and Walmart developer councils, helping online retailers and brands grow their businesses through new sales channels, well-connected to their customer support tools and processes.