Page 2 - Top Language I/O Alternatives
Voiso
voiso.com
Voiso is an advanced cloud-based contact center solution, allowing to easily start, scale, and run your contact center while improving business metrics and customer experience. A complete set of contact center capabilities includes local calling experience, smart auto-dialers, AI-powered speech recognition, agent management features, omnichannel support, answering machine detectiion, and much more. By combining it with ready-to-use integrations with major CRM and helpdesk systems, Voiso helps scale your communications, reach your customers even in the most regulated countries, and grow your business globally. Voiso provides all the customers with 24/7 support.
OpenText
opentext.com
OpenText Corporation (also written opentext) is a Canadian company that develops and sells enterprise information management (EIM) software.OpenText, headquartered in Waterloo, Ontario, Canada, is Canada's largest software company as of 2014 and recognized as one of Canada's top 100 employers 2016 by Mediacorp Canada Inc.OpenText software applications manage content or unstructured data for large companies, government agencies, and professional service firms. OpenText aims its products at addressing information management requirements, including management of large volumes of content, compliance with regulatory requirements, and mobile and online experience management.OpenText employs over 14,000 people worldwide and is a publicly traded company, listed on the NASDAQ (OTEX) and the Toronto Stock Exchange (OTEX).
Smartcat
smartcat.com
Smartcat is the essential language AI platform for any global enterprise. Smartcat's client-tailored language AI turns content in any format into any language, from documents to videos to complex websites and software, making global operations simple for any corporate team. It also allows any user to create new content by tapping into a multilingual enterprise library. Teams get results at 1/100 of the cost in minutes, not weeks, and never have to make the same edits twice with adaptive AI that remembers every update made by any team member. The editing process can be scaled up in no time by accessing the largest embedded marketplace of linguists and editors, all AI-automated. More than 1,000 global companies including the Fortune 500 trust Smartcat to communicate their innovations and ideas all over the world.
Unbabel
unbabel.com
Unbabel eliminates language barriers so that businesses can thrive across cultures and geographies. The company’s Language Operations platform blends advanced artificial intelligence with humans in the loop, for fast, efficient, high-quality translations that get smarter over time. Unbabel helps enterprises grow into new global markets and builds customer trust by creating more consistent, high-quality multilingual customer experiences across marketing and customer service. Unbabel easily plugs into the most popular CRMs and Chat platforms to seamlessly deliver translations within existing workflows across digital support channels like chat, email, or FAQs. All of this is managed through the Portal, where customers can control translation flows, monitor key metrics like speed or quality, and perform other tasks to operationalize the use of different languages across their business. Based in San Francisco, Calif., Unbabel works with leading customer support teams at brands such as Facebook, Microsoft, Booking.com, and Uber, to communicate effortlessly with customers around the world, no matter what language they speak. Its Language Operations Platform includes: * Augmented Machine Translation * Portal * Channel * Integrations * Editors
XTM Cloud
xtm.cloud
XTM Cloud is the only translation management system that empowers enterprises to go global at scale by harnessing the most advanced linguistic technology, intelligent automation, and AI. Today, the ability to update and localize large volumes of content – quickly and easily – is more business-critical for organizations than ever before. For this reason, XTM International created technology that brings new ideas to the world from a perspective of originality, vision, imagination and invention, to help customers leverage its power and enter global markets faster than their competitors. Their mission is to drive a new era of localization by providing scalable and connected vendor-neutral technology. The system includes a fully-featured Computer-Aided Translation (CAT) tool, advanced AI technology, fully customizable workflows as well as integrations with neural machine translation engines and a number of business tools. XTM Cloud is designed to be scalable and agile, with flexibility at its core. XTM International’s customers include many of the world’s leading enterprises in a variety of industries as well as some of the most innovative LSPs.
AssemblyAI
assemblyai.com
AssemblyAI is a Speech AI company focused on building new state-of-the-art AI models that can transcribe and understand human speech. Our customers, such as CallRail, Fireflies, and Spotify, choose AssemblyAI to build incredible new AI-powered experiences and products based on voice data. AssemblyAI models and frameworks include: - AI Speech-to-Text - Audio Intelligence, including Summarization, Sentiment Analysis, Topic Detection, Content Moderation, PII Redaction, and more - LeMUR, a framework for applying powerful LLMs to transcribed speech, where you can ask sophisticated questions, pull action items and recaps from your transcription, and more
OpenL
openl.io
OpenL is an AI-powered translation tool that aims to bring the world together by enabling seamless communication across different languages. The tool automatically detects the language of the text and translates it into the desired language with the click of a button. OpenL provides translations in over 15 languages including English, French, Spanish, Japanese, and German, among others. One of the standout features of OpenL is its ability to accurately translate context-specific terms and phrases, making it a viable option for professional translation projects. The tool allows users to apply credits for translations, with a certain amount of credits provided for free, and the option to upgrade to a pro account for additional features. OpenL has been created with high-quality AI algorithms that leverage machine learning and natural language processing to produce accurate translations. The tool has been designed by lvwzhen and matt, and illustrated by Icons 8 from Ouch!. In summary, OpenL is a reliable translation tool with a user-friendly interface that can facilitate communication across language barriers.
Chaport
chaport.com
Chaport is an all-in-one messaging platform that provides a multi-channel live chat, chatbots, a knowledge base, and more. It helps businesses grow and thrive by providing them an easy way to engage with website visitors, get more qualified leads, boost sales, and improve customer service. Today Chaport is used by more than 30,000 teams all over the world. Why Chaport? Chaport offers you a set of powerful features to help you convert website visitors into loyal customers. Yet, it remains user-friendly and makes communication with customers as easy and enjoyable as chatting with friends. The installation process is simple and takes no more than 5 minutes. Just add a chat widget to your website and start answering your customers' questions. If you also need a chatbot, you can create it in minutes, thanks to Chaport's WYSIWYG chatbot builder. Key features: – Live chat: Talk to your customers in real time. – Chatbots: Let chatbots answer common questions and qualify leads. Offer instant help 24/7, even when your team is offline. – Knowledge base + FAQ bot: Provide your customers with a knowledge base and activate an FAQ bot to automatically suggest articles in the chat widget. – Integrations with Facebook, Viber, Telegram, etc.: Answer questions from all channels in one place. – Auto-invitations: Initiate more chats with your website visitors. – Saved replies: Prepare answer templates to frequently asked questions, answer in a few clicks, and save your time. – Typing insights: Read messages even before they are sent and answer faster. – Web-, desktop, and mobile apps: Chat with customers wherever you are. – Zapier & API: Integrate Chaport with your website more closely or connect it to third-party apps. – And much more... Sign up today and increase your sales! Free trial available.
Multilings
multilings.com
Multilings is a neural AI based machine learning service which gives the best human like output for text translation, content writing, plagiarism and voice translation etc. Best for Marketers, Content Writers, Researchers, Students and everyone.
Genesys Cloud
genesys.com
The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center solution and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels. * Automate Successful Outcomes Simplify how you connect with customers across channels. With smart automation across the entire customer journey, you can use data and insights gained to take the right action at the right time to create the best outcomes. * Innovate at Scale Give your employees and call center agents the information they need in a tool built to drive engagement, improve customer interactions and boost your team’s performance. * Reimagine Experiences that Matter Use Genesys Cloud CX as an all-in-one cloud call center application and easily extend the suite with hundreds of packaged integrations. Take full advantage of the composable customer experience platform with third-party integrations and applications so you can reach customers any moment, on any channel. With an all-in-one suite of digital capabilities in Genesys Cloud CX, call center employees and customers can engage in seamless conversations across digital channels like chat, email, text and social media. Enhance the customer experience with bots and predictive artificial intelligence (AI) and route to a human call center agent when customers have more complex needs. Genesys is redefining the customer experience with innovative call center software. Our award-winning Genesys Cloud CX deploys in days, is intuitive to use and innovates with upgrades each week. With real-time dashboards, simple management tools and analytics, Genesys Cloud CX provides the insights you need to run your business. And you’ll take your contact center and CX strategy into tomorrow — no matter where your agents are located or which channels they handle.
Weglot
weglot.com
Weglot is a powerful website localization solution that both translates and displays the content of your website into multiple languages. Compatible with any CMS (Shopify, WordPress, Webflow, etc, and custom-built sites), it integrates in minutes. Built for speed and accuracy, Weglot combines machine translation, post-editing, and professional translation to give its users their preferred translation quality, without the high cost. With an intuitive translations management dashboard, allowing users to translate text, SEO metadata, and media files all in one place - Weglot makes managing the workflow of a large website translation project simple. Designed with not just your content in mind - Weglot also handles your multilingual SEO allowing you to get indexed by search engines. Language-specific subdomains/ subdirectories, automatically added hreflang tags and translated metadata ensure you’ll get found in your new markets. Weglot is the website localization solution of choice for 50,000+ websites, including Microsoft, Steve Madden, Murad, Spotify, and Volcom.
Lingvanex
lingvanex.com
Lingvanex provides a comprehensive suite of machine translation and speech recognition tools. Core functionality includes the translation of text, voice, images, and documents, supporting a wide array of applications. The tool kit utilizes neural machine translation techniques to improve efficiency and productivity. Users have the capability to translate text, speech, and even text on images, files, and websites encompassing up to 109 languages. The software also offers both cloud-based and on-premise translation solutions, ensuring data privacy. A key differentiator is Lingvanex’s ability to translate over 10,000 translation pairs, which signifies its wide-ranging linguistic capacity. Lingvanex is designed to be integrated easily into products across various platforms, including Linux, Windows, MacOS, Web, and mobile. One of its specific features, custom glossaries, allows users to define translations for specific words and phrases. The tool is available across various platforms including desktop (Windows and MacOS), mobile (iOS and Android), various browser extensions, and even for private messaging via chatbots.
腾讯翻译君
fanyi.qq.com
Translator is a cross-language communication software produced by Tencent. It supports multiple languages such as Chinese, English, Japanese, and Korean. It has the characteristics of accurate, efficient, and stable translation. It is very suitable for overseas travel, foreign exchanges, international offices, etc., for you Bring a smooth translation experience.
Phrase Localization Suite
phrase.com
The Phrase Localization Platform is a unique, AI-powered language platform that integrates translation, scoring, and automation tools in one place for businesses and language service providers. It offers scalability, a vendor-neutral approach, and advanced analytics for performance optimization. Ready-to-use with access to all of its key products, it facilitates easy start-up and rapid scaling. With single sign-on (SSO) and an intuitive interface, Phrase provides a user-friendly, centralized ecosystem. The Phrase Localization Platform includes: Phrase Translation Management System (Phrase TMS) Translation project management with industry-grade CAT tools Phrase Strings Developer-friendly tool for software, games, and website copy localization Phrase Orchestrator No-code, customizable workflows that automate your manual processes Phrase Analytics Insightful data to optimize your cost, quality, and speed Phrase Language AI Fast and secure machine translation tailored to your terminology Phrase Custom AI AI powered machine translation, leveraging your own content Phrase Portal Secure, immediate, and intuitive access to advanced localization technology Phrase Quality Technologies Scores and checks to guarantee your content consistently meets quality standards Integrations 50+ integrations with plug-and-play approach for rapid deployment
火山翻译
translate.volcengine.com
Huoshan Translation, a machine translation brand owned by ByteDance, supports free online translation in more than 100 languages and supports translation in a variety of fields.
Systran
systransoft.com
Translation tool for all your text. Translate easily your text with SYSTRAN translate box.
ImTranslator
imtranslator.net
ImTranslator Translation service is intended to provide an instant translation of words, phrases and texts in many languages. Whenever you need a translation tool to communicate with friends, relatives or business partners, travel abroad, or learn languages, our ImTranslator is always here to assist you.
Verint
verint.com
Verint helps the world’s most iconic brands build enduring customer relationships by connecting work, data, and experiences across the enterprise. With this approach, brands can navigate and thrive as they adapt to the future of work, eliminate the inefficiencies created by organizational and data silos, and consistently deliver differentiated experiences at scale across every interaction. Verint's solutions help brands close the gap created when they lack the resources required to deliver experiences that fulfill customer expectations. Closing this Engagement Capacity Gap™ helps them build lasting relationships with customers and drive real business results. The Verint Customer Engagement Platform draws on the latest advancements in artificial intelligence and analytics, open integration, and the science of customer engagement to meet ever-increasing, ever-shifting consumer interactions and demands. They help their customers to drive even greater value from their technology investments by working closely with a broad ecosystem of solutions and partners. With Verint, brands can finally unlock the potential of customer engagement across every area of the business to deliver consistently differentiated experiences to their customers and employees, and do so at scale to realize tangible business results. Global Presence • Headquartered in Melville, N.Y., with 40+ offices worldwide • Powered by 4,500 dedicated professionals and a global partner network Closing the Engagement Capacity Gap Brands today are challenged to deliver quality customer experiences across dozens of engagement channels, hundreds of customer journeys, and millions of interactions – all with the same team and resources. This results in an Engagement Capacity Gap. Verint solutions are uniquely geared toward closing this gap.
BLEND
getblend.com
BLEND is a global localization partner that helps international businesses overcome cross-border barriers and increase revenue in new markets. It offers a full range of services, including translation, voice-overs, content creation, SEO, IVR, and more—all in over 120 languages. Its AI-powered technologies, enterprise-managed platform, and global community of expert linguists and voice talents deliver high-quality results for even the most complex localization projects. In addition to its boutique-style managed services, it provides on-demand online translation via BLEND Express and voice services through BLEND Voice. Founded in 2008, BLEND (formerly known as One Hour Translation) is a privately held company with offices in Tel Aviv, Atlanta, Los Angeles, London, Shanghai, Kyiv, and Bucharest.
Lokalise
lokalise.com
Lokalise is the fastest-growing AI-powered translation management system with clean and clear UI/UX and adequate pricing, trusted by thousands of companies worldwide. As true multi-platform software, Lokalise allows agile teams to translate all their digital assets in one place: web and mobile apps, games, other software, marketing, and other documents, and so on. Lokalise works best when the KPIs include shorter time to market and reduction of costs, as well as the elimination of fatigue and frustration through the automation of repetitive tasks. With Lokalise you can: ✓ Elevate your content with AI's brilliance. Get context-aware, impeccable translations in seconds. Translate, shorten, rephrase, optimize for SEO, and more. ✓ Translate your localization files (.xml, .strings, .json, .xliff, etc). ✓ Translate with your internal team, freelancers, community, partner agencies, or larger LSPs. ✓ Get immediate results from machine translation engines (Google, DeepL) ✓ Create advanced localization workflows with tasks and custom translation statuses ✓ Collaborate on and manage all your software localization projects in one platform. ✓ Integrate translation into the development and deployment processes. ✓ Set up automated workflows using predefined custom rules, API, and use webhooks or integrate with other services (GitHub, Slack, JIRA, Sketch, etc.). ✓ Add screenshots for automatic text recognition and matching with the text strings in your projects. ✓ Upload Sketch Artboards to Lokalise, or exchange screenshots between Figma or Adobe XD and Lokalise, and allow translators to start work before development begins. ✓ Preview how the translations will look in your web or mobile app in real-time (iOS SDK Live Edit Module). ✓ Centralize your translation content and share the workspace with product and marketing teams who are able to pull the content from various places (GitHub, GitLab, Bitbucket, WordPress, Contentful, Intercom Articles, and more) Lokalise's main audience consists of developers, project/product/localization managers, marketers, customer service, designers, and translators: * Developers - Lokalise was created for developers, by developers. As a result, tech-savvy teams can see that our API, CLI, documentation, and other tools are quite comprehensive and intuitive. * Managers - manage your localization process and make it continuous. Assign tasks to translators, provide contextual information by adding screenshots or comments for all collaborators. At the same time, track their progress from one dashboard. * Marketers - simplify and speed up your localization process. Create personalized, impactful campaigns and launch your GTM plan in no time. * Customer service - support your customers in their native languages with real-time chat translation and multilingual knowledge base articles. Enable your help desk to go global. * Translators - speed up your work and enhance your abilities with the most innovative translation platform. Take advantage of numerous CAT features: translation memories, in-context editors, glossaries, pre-translate functions, and more. * Designers - can populate and review designs in different languages by employing integrations with Sketch, Figma, and Adobe XD. Spotting and fixing any design errors concerning the fit of translated content early in the process save designers a lot of headaches and significantly shortens product release times.
CommPeak
commpeak.com
Discover the Power of CommPeak: Your Ultimate Cloud-Based Communication Solution At CommPeak, they are on a mission to revolutionize cloud-based business communication, making it easier and more affordable than ever before. They are dedicated to empowering individuals and businesses like yours with superior quality products and services that drive success. Here's why CommPeak stands out as the ultimate solution for your communication needs: || Cloud Contact Center Solutions That Boost Sales CommPeak simplifies business communication with their highly customizable cloud-based contact center solutions. Whether you're focused on inbound, outbound, or blended call centers, their innovative tools are designed to meet your unique business needs. With CommPeak, you can enjoy the following advantages: * Global Coverage: Expand your reach with their worldwide A-Z SIP termination services, featuring 10 regional switches, in-country dialing numbers, and local DIDs for over 75 countries. Experience consistently higher-quality calls. * Secure and Reliable: Operate with confidence using their enterprise-ready call center cloud solutions. They prioritize the security of your data with end-to-end encryption and adherence to international security standards. Their products are scalable and reliable, ensuring you reach your customers stress-free. * Superior Quality Commitment: Benefit from their direct connections with tier 1 providers and customizable call center cloud solutions. They offer in-house, proprietary services that enable shorter, faster global routing, backed by dedicated support 24/7/365. || Cost-Effective Global Cloud Communications As a global cloud contact center provider, CommPeak always delivers highly competitive prices. But what truly sets us apart from other cloud VoIP providers is their commitment to your success: * Custom Solutions: CommPeak offers custom, cost-effective contact center solutions tailored to your business. Say goodbye to the hassle of working with multiple telecom providers – they provide a full suite of cloud-based services to meet all your communication needs. * Live Support: Access a live support team 24/7/365, dedicated to maximizing your operational success. They are here to help you every step of the way. * Rapid Deployment With CommPeak, you can have your contact center up and running in as little as two business days, ensuring you're always ahead of the competition. Their modularly available solutions enable companies to create highly customized solutions based on your unique business models. * CommPeak Dialer - Optimized for top performance with automation, real-time analytics, customization, lead-agent matching, monitoring, and 50+ CRM integrations. * VoIP Services - Elevate your communication with their VoIP services: superior quality, competitive rates, global coverage, and 24/7 support. * Cloud PBX - Optimize your operations with their Cloud PBX: real-time analytics, queue management, rapid setup, and a built-in softphone for efficient communication. * DID Numbers - Enhance communication with their local DID numbers: rapid activation, extensive capabilities, and an intuitive user portal with detailed analytics. * SMS Platform - Boost your SMS campaigns with their user-friendly platform: extensive analytics, personalization, and easy API integration for effective communication. * LookUp - Stop wasting time and money on invalid numbers! Retrieve detailed information on any phone number and its validity via API or their friendly panel. * Speech-to-Text - Top-tier transcription accuracy with their machine learning-powered solution, supporting 75+ languages, advanced keyword search, and robust noise handling.
Tiledesk
tiledesk.com
Tiledesk is an AI tool designed to bolster businesses by equipping them with AI Agents aimed at automating customer service across multiple channels, thereby intensifying customer engagement. The robustness of Tiledesk is further amplified by several solutions tailored for diverse use cases such as Customer Service and Marketing & Sales, customizable for myriad industries including E-commerce, Financial Services, and Education. Prime characteristics that distinguish Tiledesk include a dedicated Design Studio for conversational flow, a thorough Knowledge Base and multichannel support. The tool offers seamless integration with platforms such as WhatsApp Business and Facebook Messenger. Tiledesk leverages advanced Large Language Models for delivering precise and conversational responses thereby resolving customer inquiries swiftly and accurately. Furthermore, it presents a reliable handover framework for escalating complex issues from AI to human agents, creating a seamless transition that ensures customers always receive expert help. The tool also pilasters proactive messaging via WhatsApp, touting greater efficiency in sales. The efficacy of Tiledesk in the realm of customer engagement and relationship management is attested by numerous industry accolades for excellence in conversation automation.
Transifex
transifex.com
Transifex is a Localization Automation Platform that helps developers and marketers publish digital content across multiple languages. Built for companies with agile development cycles, Transifex's cloud platform helps accelerate the delivery of content with a continuous localization workflow. Customers using Transifex can be assured that new content is always translated, and the latest translations are included with each release. This means faster time-to-market and a better experience for end users. Transifex is global and digital – with engineers on two continents and customers in nearly 50 countries representing about 40,000 projects and over 320,000 users, localizing content in 150+ languages. Customers include Atlassian, HubSpot, Signal, Vodafone, Deezer, Eventbrite, Soundcloud, and Waze.
腾讯交互翻译
transmart.qq.com
Tencent Interactive Translation TranSmart is an AI-assisted translation product released by Tencent AI Lab. It can meet users' needs for rapid translation and use AI-assisted manual translation to improve efficiency and quality. TranSmart adopts the human-computer interactive machine translation technology self-developed by the team, integrates many cutting-edge technologies such as neural network machine translation, statistical machine translation, input method, semantic understanding, data mining, etc., and cooperates with billions of bilingual parallel data. It is an artificial Intelligent assisted translation Internet-based products can provide users with real-time intelligent translation assistance, helping users complete translation tasks better and faster.
Redokun
redokun.com
Redokun is a powerful cloud-based translation tool designed to help marketing managers and their teams efficiently translate various types of documents while maintaining their original layout and design. Key Benefits for Marketing Managers: * Effortless Team Integration: Onboard your team in an hour instead of days. Redokun’s user-friendly interface ensures minimal training is required, allowing your team to get started quickly and efficiently. * Time and Cost Efficiency: Reduce translation time and costs with automated workflows and centralized translation assets. Increase consistency across all your marketing materials. * Simplified Project Management: Keep all your translation projects in one place. Monitor the progress of multiple teams and documents at a glance, ensuring you stay in control at all times. Ideal for Your Entire Marketing Team: * Designers: Retain the original design and style of your documents. Say goodbye to tedious copy-pasting. Upload files like InDesign, PowerPoint, and more, and let your team translate the text. Download the translated document with the same layout intact. * Translators: Enhance translation speed and accuracy. Leverage machine translation and translation memory to expedite your work, making translations faster and more consistent. Powerful Features to Boost Your Marketing Efforts: * Automated Workflow: Simplify your translation process with automated workflows, enabling your team to collaborate seamlessly with minimal manual intervention. * Store and access approved translations automatically: Reuse translation memories across projects to ensure you never pay to translate the same content twice. * Centralized Translation Assets: Coordinate translation projects with ease, no matter where your team works. * Advanced Machine Translation: Utilize cutting-edge machine translation technology to translate smarter, not harder. * Seamless Collaboration: Work effortlessly with your preferred translation vendors or in-house teams. Redokun’s sharing, importing, and exporting options make collaboration smooth and efficient. * Instant Document Updates: Apply changes to all translated files in seconds, eliminating the need for manual updates during revisions. * Comprehensive Project Management: Receive real-time feedback on project status, keeping you informed and in control. * Versatile File Format Support: Redokun supports a wide range of file formats, including Adobe InDesign (.idml), Microsoft Word (.docx), Microsoft PowerPoint (.pptx), Microsoft Excel (.xlsx), HTML 5 (.html), Subtitles (.srt), Plain text (UTF-8 .txt), XLIFF 1.2 (.xliff, .xlf), JSON (.json), and PDF (*.pdf). Redokun empowers marketing managers and their teams to deliver translated content to the market with greater ease and efficiency. Try Redokun today and experience a smarter way to manage your translations.
Cordless
cordless.io
Cordless is a modern cloud-based call centre for customer support teams with built-in conversational intelligence. Cordless provides an all-in-one solution for customer support teams to talk to customers over the phone and gather deep insights from the conversations. With the transcriptions out of the box, sentiment analysis, auto-tagging of conversations, and deep integrations with the most popular CRMs, Cordless allows customer support managers to QA better, identify opportunities for training, Cordless is a modern cloud-based call centre for customer support teams with built-in conversational intelligence. Cordless provides an all-in-one solution for customer support teams to talk to customers over the phone and gather deep insights from the conversations. With the transcriptions out of the box, sentiment analysis, auto-tagging of conversations, and deep integrations with the most popular CRMs, Cordless allows customer support managers to QA better, identify opportunities for training, spot the trends in customer queries and communicate with the broader team.
Echo AI
echoai.com
Echo AI (formerly known as Pathlight), transforms how organizations engage with their customers with its groundbreaking Conversation Intelligence platform. Leveraging advanced generative AI, Echo AI autonomously processes millions of customer interactions, enabling businesses to act on real-time intelligence and insights. This empowers not only customer-facing teams but entire organizations to understand and act upon every customer interaction. The best businesses are the most customer-centric. This has always been true. The main reason why startups can be so disruptive is that they are closer to the customer and can react faster to their changing needs. However, a paradox emerges as a business grows. The more customers it acquires, the harder it becomes to genuinely listen to each one. The less a company listens, the more they falter. Soon enough, a newer, more customer-centric competitor takes their place. Your customers are telling you every day what they want. It's right there in front of you: in calls and chats, in surveys and in reviews. Answers to every million-dollar question you have are just hiding in plain sight. Until now, those answers were impossible to find. After all, no person or team can physically and analyze every single customer interaction. The advent of generative AI changed all of that. We built Echo AI because we saw that the technology finally existed to solve this problem. Our mission is to empower you to be infinitely customer-centric, whether you have 10 or 10 million customers. We built Echo AI from the ground up to leverage the power of AI so that you can listen, learn, and react to each customer as attentively as you did when you started. Like personal computing, it's the kind of human amplification that can only come with a technological breakthrough, and it's a capability that is now within reach. As a startup founder, you can talk to every customer. Echo AI lets Fortune 500 executives do the same. Imagine making every decision based on the confidence that you know what millions of customers want.
MaestroQA
maestroqa.com
Farewell, Random QA Hello, Targeted QA. Turn insights into action and drive real business outcomes with MaestroQA—your end-to-end QA management platform. MaestroQA makes omnichannel quality assurance software for modern support teams. Etsy, Mailchimp, Peloton, Credit Karma, and more use MaestroQA to improve agent performance, optimize CX processes, unlock business-level insights, and enable amazing customer experiences - all while improving the metrics that matter like retention, revenue, and CSAT. They built MaestroQA so that CX leadership, and QA experts can better understand CX across agents, support processes, and cross-functional operations - and take action when needed. You’ll get customizable scorecards, grading automations, screen capture, and robust reporting, all in a SOC 2 Type 2 certified and HIPAA-compliant platform. Additionally, MaestroQA integrates with other tools you use with your team, including your helpdesk (like Zendesk, Salesforce ServiceCloud, Kustomer, and more), your phone system (like Aircall and Talkdesk), your knowledge management platform (like Guru and Lessonly), and more - bringing all of your support management tools into one place. Teams that use MaestroQA get results: - Classpass used QA data to eliminate a cumbersome chat process - saving agents 6,250 days of work time - monday.com reduced AHT by 30% - MeUndies regularly achieves 99% CSAT - Harry’s saw a 50% increase in grading efficiency - Pipedrive saw a 10x increase in tickets graded
Transmonkey
transmonkey.ai
Transmonkey is an AI-powered translation software that supports more than 130 languages, including English, Chinese, Japanese, Arabic, French, German, Hebrew, Indonesian, and so on. You can translate almost any file format using its translator, powered by large language models, no matter it's a document, an image, or a video.
彩云小译
fanyi.caiyunapp.com
Welcome to the official website of Caiyun Xiaoyi! We provide efficient and accurate online translation tools, including text translation, document translation, web page translation, term database, browser plug-ins and bilingual comparison services. With the help of advanced artificial intelligence technology, Caiyun Xiaoyi can meet your multi-language communication needs.