Page 16 - Top Hatch Alternatives

CEQUENS

cequens.com

Empower your business with CEQUENS! Experience innovative CPaaS & omnichannel business solutions. Bridge communication gaps between businesses & Customers. CEQUENS is a multi-award-winning omnichannel communication solutions provider. We are on a mission to simplify customer engagement through our innovation-focused solutions engineered for customer-first organizations. We support businesses with communication APIs, multichannel applications and connectivity solutions such as SMS, WhatsApp Business, voice, and multifactor authentication. Our product suite aims to solve our customers’ unique problems and cultivate deeper human connections between businesses and individuals in every market we play. With 5 office locations and 128+ direct network connections, CEQUENS empowers more than 1000 businesses in over 107 countries with faster, better, and stronger communication fine-tuned to their industries. Our platform boasts a 99.96% uptime and is built on industry-leading security standards. Our tech stack offers a comprehensive suite of tools and features, including: • Multichannel Communication: Engage with customers across multiple channels, including SMS, WhatsApp Business, voice, and more. • Reliable Business APIs: Integrate our APIs into your existing systems to enhance communication capabilities. • AI-Powered Automation: Streamline workflows and automate tasks to improve operational efficiency and gain valuable insights. • Personalized Interactions: Deliver tailored experiences to your customers based on their preferences and behavior. • Seamless Integration: Integrate seamlessly with your existing systems and workflows to create a unified communication experience. • Scalability and Customization: Tailor our platform to your specific needs and easily scale as your business grows. • Targeted Campaign Management: Design and execute targeted campaigns to reach specific customer segments and achieve your marketing goals. CEQUENS is an ISO-certified and a PCI DSS-compliant company, and has been rated as a Tier One A2P SMS solutions provider in ROCCO's A2P SMS Market Impact Reports 2023. It is also recognized as a Meta Business Partner as well as a value-added service provider for Microsoft Teams Phone and WhatsApp Business. Our vision is to become the most compelling partner for developers, startups, and enterprises looking for simple and meaningful ways to connect.

Sinch Engage

engage.sinch.com

Sinch Engage (formerly known as MessengerPeople) is your all-in-one platform to leverage WhatsApp, Facebook Messenger, Instagram Direct Messaging, Apple Messages for Business, Telegram, Viber and Webchat easily and professionally for marketing, sales, and customer service. Sinch Engage is trusted by thousands of SMBs and enterprises, giving them a seamless entry into conversational messaging. Rely on our official partnerships with all relevant messaging apps, a 100% privacy compliant platform and a large global team of experts available 24/7. Sinch Engage is an integral part of the Sinch family. Sinch, the Customer Communications Cloud, powers meaningful conversations at scale across messaging, voice, and email to help businesses deliver unified, personalized experiences that truly revolve around their customers, no matter the channels they use — with a single partner.

Howazit

howazit.com

At Howazit we help organizations of all types, sizes, and industries meet customer expectations and walk them through their journey, by enabling simple and, most importantly, relevant communication. Our marketing and operations solutions enable you to interact with customers at relevant touchpoints, measure their customer experience, and act accordingly in a personal, tailored manner.

Formilla

formilla.com

Formilla.com is a leading provider of customer messaging software for sales, marketing, and support. With a combination of Live Chat, Email, and In-app messaging tools in one powerful platform, over 12,000 companies worldwide use our software for lead generation, marketing automation, and to improve customer support.

Blinger.io

blinger.io

Omnichannel customer support and sales platform aggregating all messaging apps, live chat and e-mail in a helpdesk interface. Blinger.io is the best omni-channel software platform. Get access to the messengers, email and live chat with a single API, interface or integration with helpdesks.

Supsis

supsis.com

Supsis Live Support System is a comprehensive software designed to transform your business's customer communication. With its feature to integrate various communication channels, your customers can interact with you through live support, chatbot, and other integrations. This versatile platform stands out with its ability to automate your business processes. Thanks to its chatbot features, you can swiftly respond to repetitive questions, categorize requests, and enhance customer satisfaction. Additionally, the capability to provide 24/7 live support and service ensures a seamless experience for visitors. Supsis not only boosts customer satisfaction but also contributes to the success of your business by enabling you to manage your business processes more efficiently and rapidly.

SignalZen

signalzen.com

SignalZen is a live chat solution for your website which enables you to talk to your website visitors directly from Slack. By setting up an account at SignalZen and inserting a small piece of HTML code into your website's code, you will start receiving chat sessions from your customers online on Slack. This Slack App enables you to talk to your website's visitors in real-time and in 2 integration ways - by dedicated chat channels or threads in a single channel.

ZyraTalk

zyratalk.com

We believe that growing your local business shouldn't require so much software or expensive marketing. ZyraTalk helps local service businesses build better relationships with their customers and grow since 2017. Our world's first Growth Engine uses industry specific web-chat, SMS, email marketing together with artificial intelligence to improve customer relationships before and after the sale so your customers keep coming back. If you're tired of high customer acquisition costs and want your local business to thrive, ZyraTalk is for you.

Supermoon

getsupermoon.com

Streamlined communication management for your business! Supermoon empowers you to deliver exceptional client support, build enduring customer relationships, and save time.

Velaro

velaro.com

Velaro is website live chat software built to support the unique needs of the enterprise. Leaders in ecommerce, higher education, health care, pharmaceuticals and more turn to Velaro’s integrated platform to optimize sales, deliver stellar service and dramatically improve rep productivity. Only Velaro offers Performance Management – a suite of in-depth analytics and reporting tools designed to drive agent excellence and customer satisfaction. Get real-time feedback, find coachable moments – and improve constantly.

ThumbCrowd

thumb-crowd.com

ThumbCrowd is an empowering platform which facilitates businesses to build intelligent bots to interact with their customers through live chat on website, social media channels and applications. It also provides pre-built templates for businesses to get started. For your Ai/ML Bot, build a workflow in minutes & connect with your business communication channel. For answering basic FAQs, create your “Rule Based Bot” by simply using a seamless drag and drop option. How ThumbCrowd works? Step 1. Select a suitable pre-built bot from template or create a new bot for your business. Step 2.Design conversations. Train bot with your own data. Step 3.Connect your trained bot impeccably with the suitable business communication channel e.g. Facebook Messenger, SMS, Live Chat, WeChat, Viber, Line and more. ThumbCrowd interface (www.thumb-crowd.com) will guide you to develop and streamline the entire customer service process. You can train your Ai bots to communicate with customers in a humanly personal based coherent flow. Another feature of ThumbCrowd is combining chatbot solutions with various options for a better human interaction and comprehension. Get the balance right, and you’ll benefit from happier, more engaged customers.

MindBehind

mindbehind.com

MindBehind is a conversational A.I management platform, helps non-technical teams to build, launch and growth their chatbots and virtual assistants in a single platform. MindBehind supplies brands of all sizes and different industries, such as Avis, Budget, Phillip Morris International, Renault, with easy to use solutions that help improve customer experience. Chatbots or virtual assistants built with MindBehind can be added to websites, mobile apps, social media interfaces, like Facebook Messenger and WhatsApp, and very soon smart assistants like Amazon Alexa and Google Assistant.

Verloop.io

verloop.io

Verloop.io is the world's leading customer support automation platform. It helps businesses deliver delightful support experiences to their customers, across channels. Verloop.io's platform seamlessly delivers support across various channels, ranging from websites and WhatsApp to in-app and voice interactions. With a global trust from over 5000 brands, including prominent names like Decathlon, Cleartrip, and Nykaa, Verloop.io caters to enterprises and SMBs alike. Verloop.io's end-to-end solution sets us apart, offering a three-fold approach: 1. Initial Query Resolution: In the first phase of contact center interactions, Verloop.io employs AI support through both chat and voice. Verloop.io's conversational AI solutions efficiently handle most customer queries. 2. Human-Agent Support: As queries escalate to human agents, Verloop.io introduces Co-pilot for support—a powerful AI tool aiding human agents with accurate responses. The tool suggests responses to enhance agent efficiency. Leveraging speech-to-text and AnswerFlow powered by document cognition, agents can also leverage our generative AI powered tools like AI-summary, AI-Rephrase, AI-Expand, and AI-Tone Adjustment to ensure best responses and increased customer satisfaction. 3. AI-Powered Quality Analysis (QA): Verloop.io's Sparks offers the ultimate solution for Quality Analysts, automating call analysis using Generative AI. This ensures a streamlined process for continuous improvement. In addition to the above tools, businesses can use Verloop.io's bot builder- Recipes along with Smart block to easily begin their journey towards offering the best customer experience. In a gist, Verloop.io aims to simplify and elevate the customer support journey through innovative automation and AI-powered solutions

Tall Bob

tallbob.com

Tall Bob is an end-to-end SMS and MMS solution that gives more mobile engagement and analytics for business. We make mobile engagement more memorable with SMS, MMS, mobile landing pages and we can deliver via our web app, dedicated and secure APIs and native integrations to the leading ERP and CRMs. Show Less iver via our web app, dedicated and secure APIs and native integrations to the leading ERP and CRMs.

Stemless

stemless.co

Stemless® is the text message marketing platform for brands and retailers. We optimize your marketing campaigns from start to finish. First we help you target the exact profile of customer you'd like to send your campaigns to through our powerful integrations. And when you're finished sending, we tell you how every campaign performed, right down to the age of the purchaser and the brands the purchased - giving you rich, actionable data to continue optimizing your campaigns. By using mobile-first, personalization-focused communication, Stemless empowers businesses to drive millions in revenue, all through the power of texting. To learn more about Stemless or request a demo, visit us at www.stemless.co

Sendbat

sendbat.com

Sendbat.com is your go-to platform for achieving unparalleled success in email and SMS marketing. With our powerful tools and cutting-edge AI automation, you can effortlessly convert more customers into sales and grow your business like never before.

Modica Group

modicagroup.com

Modica is the global intelligent messaging company for enterprises, telcos and aggregators around the world.

Message Owl

msgowl.com

Looking for a reliable Bulk SMS provider in Maldives? Try Message Owl! Our cost-effective SMS marketing solution is designed to help your business grow. Contact us today and see how our powerful platform can drive results for you.

Mainstay

mainstay.com

Mainstay is the student engagement platform that’s powered by behaviorally intelligent chatbots. It is purpose-built to positively influence students and guide them throughout their academic journeys. Hundreds of higher education institutions and college access networks have partnered with Mainstay to support 5 million students. With a research-backed approach to student engagement, AdmitHub is proven to close equity gaps, boost enrollment, and improve retention. Mainstay's AI knowledge base maps more than 4 million student questions to accurate answers across 10,000+ topics. Insights from these interactions empower colleges and universities to effectively drive positive student outcomes through empathetic conversations and proactive nudges.

LeadWire

leadwireapp.com

LeadWire helps marketing teams increase sales and engagement with SMS Marketing. It allows users to strengthen their customer relationships with timely call-to-actions and improve their retention with retargeting tools.

Gnymble

gnymble.com

This innovative platform offers a suite of features, including two-way messaging, personalized marketing, event promotion, and seamless customer communication through SMS and MMS. Gnymble's unique proposition lies in its dedication to optimizing communication within niche industries, helping businesses drive revenue growth, enhance customer relationships, and stand out in competitive markets.

Cowe

cowe.io

Create your next email, SMS, WhatsApp and social proofing campaigns in seconds and increase your conversions and leads. Start today for free!

Textiful

textiful.com

Collect information from your audience at live events using text messages. Capture all kinds of information like email addresses, first names and more. Automatically sync information to your email marketing platform to grow your email list fast

Roezan

roezan.com

Roezan is an SMS marketing application that allows creators to engage, sell and have conversations with their users at scale while integrating directly into their existing marketing stack.

EnFlyer

enflyer.com

Enflyer is an opt-in marketing platform that allows clients to send emails and text messages for their business to generate sales and grow their customer base. EnFlyer's services can be a great fit for all types of organizations...from the self-employed to non-profit and professional associations, to traditional businesses such as retail stores, restaurants, and fitness centers.

SMSGlobal

smsglobal.com

SMSGlobal offers a web-based platform and API's enabling businesses to send mass SMS's.

Bulk24SMS

bulk24sms.com

Make it easier to send and receive messages across channels globally on a single application interface while also tracking the status of message delivery with advanced analytics features.

Pinnacle Teleservices

pinnacle.in

Pinnacle is a messaging & omni channel communication service provider company. We believe in providing industry grade services to our clients and partnering in their growth journey. The company’s focus has always remained being customer centric and helping our clients with simple and advanced communication channels under one platform to achieve their mission of next generation customer communication and engagement. Our platform is built on the fundamentals of security, scalability, simplicity and compliance.

Dripcel

dripcel.com

Dripcel transforms SMS marketing through an automated, AI-based method, significantly reducing manual work. It consistently improves campaigns for the best timing and content, increasing the accuracy of customer targeting. Dripcel distinguishes itself with its mix of automation, continuous enhancement, and focused messaging, optimizing lead generation and ROI, and marking it as a vital instrument for business expansion and customer interaction.

Skipio

skipio.com

Skipio is a sales engagement solution that helps small, service-based businesses reach out to their leads to get them to do the next thing, whatever that is (usually it’s to get a lead to schedule a consultation that eventually results in selling a service). Using Skipio’s automated messaging tools, you take care of that initial outreach so you're not missing leads. You worry less about the ongoing follow-up because Skipio handles it for you. You automate the communication you know you need to do but still keep open, personable lines of communication. These features help you start conversations even when you're not working: - Webchat (Web2Txt) - Auto-reply - Call forwarding & outbound calling With Skipio your business keeps business communication separate from personal phones and devices and it's in one place. You pick local 10-digit numbers for anyone on your team who is communicating with customers. - You maintain oversight into what people are saying - You keep contact notes with the conversations - You build a Message Library for consistent responses Because open communication happens in the way people prefer (texting), your business builds and maintains customer connections that result in brand loyalty. Use Skipio to automatically: - Request reviews - Gather testimonials - Collect feedback - Do customer appreciation Integrate your CRM and other apps with Skipio to follow up for lead nurturing and customer retention. Popular integrations include: - Zapier - HubSpot - Calendly Take advantage of our team's messaging expertise to improve your outreach and follow-up with templates and 1-on-1 consulting.