Fini
usefini.com
Fini is a tool that uses AI to convert your knowledge base into a chatbot in an accessible and quick setup process. This tool is developed to provide continuous customer support by addressing customer queries instantly and around the clock. It securely integrates with user's private data and works across various platforms such as Intercom, Zendesk, Confluence, G-drive, Notion, Search, Slack, and Discord, without the need for coding. In addition, Fini utilizes AI to support growth teams at companies by identifying reasons for customer attrition and tailoring personalized experiences to retain them. It provides the capability to predict churn using AI with remarkable accuracy, assisting in retaining users and increasing business revenue. It achieves this by predicting who, when, and the reasons behind churn for every user journey. Moreover, Fini facilitates the user to manage team inboxes efficiently, irrespective of the team's size. It also provides comprehensive reports to track and measure essential metrics, offering insights into the customer support process. Furthermore, Fini uses product usage data to increase revenue per user by identifying upselling opportunities and personalizing product journeys through automated actions using custom APIs. Lastly, Fini has strengthened user retention, as evidenced through customer success stories where companies noted an increase in conversion rates and improved user retention after implementing Fini. It is trusted and used by numerous data-driven tech companies worldwide.
Glassix
glassix.com
Glassix’s on a mission to broaden access to Conversational AI and Omnichannel Customer Communication, empowering businesses to unlock their untapped potential and achieve unmatched scalability. With its AI Omnichannel capabilities, Glassix reshapes customer journeys. We transcend temporal boundaries, meeting customer needs at every touchpoint, even during dormant hours. Trusted by Nike, Avis, Nintendo, Domino's, and Dyson, Glassix propels missions forward with its transformative technology. With Glassix, managing your customer interactions has never been easier. Our unified inbox eliminates the need for multiple tools, streamlining workflow management and reducing expenses. From AI-powered chatbots to personalized greetings, keep your customers engaged in one place. Glassix is the AI-powered unified messaging platform that keeps your customer conversations connected across any digital channel - Instant messaging apps and SMS text, email conversations, live chat on your website or app, and social media messages. The secure platform offers a robust feature-set delivered as a subscription service complete with visual no/low code chatbot tools that require no technical knowledge to get started. Customers can hit the ground running with conversational AI capabilities powered by GPT-4, or leverage the Glassix API to build out highly customized experiences. Working together with a global network of integration partners, Glassix serves a growing customer base of established brands, high growth ventures, and small businesses alike. Experience the power of Glassix as it refines interactions, allowing you to deliver exceptional customer experiences. Say goodbye to manual tasks and reclaim your valuable time. With our automation capabilities, conversations flow effortlessly, leaving your customers in awe.
Enablex.ai
enablex.io
EnableX.io is a Singapore-based, global, full-stack communications platform and solutions provider that enables developers and businesses to deliver a holistic omnichannel experience to their consumers using video, voice, SMS and WhatsApp APIs, SDKs and low code solutions. Backed by a team of over 50 passionate technologists, it empowers Fortune 500 companies as well as start-ups across the globe through its interactive and highly engaging customer experience platform. Founded in 2017, the company has established a strong presence across APAC, US, and Europe, serving customers from a diverse industry including Healthcare, Telecom, BFSI, Education, Retail, and E-commerce. An industry first, EnableX.io is offered both as a cloud and on-premise CPaaS platform. This flexible deployment capability allows us to work with Telco's and service providers looking to launch CPaaS under their brands as a fully white-labeled offering. It also addresses the needs of enterprises looking at the private deployment of CPaaS due to regulatory and data privacy requirements, and the developer community at large. EnableX.io is a full-stack CPaaS service empowering businesses to deploy omnichannel communication (Video, Voice, SMS, and Messaging) across devices and platforms. From one-to-one chats to large-scale broadcasts, we make communications smarter, flexible and more personal, helping enterprises stay ahead in the digital world.
Aidaptive
aidaptive.com
Aidaptive is an Artificial Intelligence (AI) and Machine Learning (ML) platform geared towards the eCommerce and hospitality sectors. The predictive AI platform functions to deliver personalized experiences to improve conversion rates for brands. Its key offering includes an AI-powered recommendation engine that utilizes machine learning to generate targeted product suggestions tailored to each customer. The platform is designed to autonomously convert data analysis into actionable insight, thereby upgrading businesses from being merely data-driven to intelligence-driven. The platform also includes features for integrations, enabling businesses to connect the platforms' functionalities with their existing systems seamlessly. Aidaptive has been recognized for its innovative contribution towards facilitating high-efficiency commerce and continues to lead in providing ML technology solutions to brands and consumers. Please note that while Aidaptive offers a demo and free predictive audience lists, terms and details may vary.
Desku
desku.io
Desku is at the forefront of AI-driven customer support, specializing in solutions designed for E-commerce and SaaS industries. The company aims to transform the customer service sector by focusing on increased efficiency, enhanced user experiences, and enterprise-grade reliability. Offerings by Desku * AI-Powered Automation: Desku's AI-driven chatbots and automation utilities significantly reduce support workload. * Shared Inbox: Desku offers a lightning-fast, user-friendly, AI-enhanced inbox that is optimized for modern support teams. * Knowledge Base: Desku provides an easy-to-create knowledge base to empower customers with self-service options. * Live Chat: Desku's Live Chat feature allows for real-time, seamless communication with customers. Why Businesses Trust Desku * The platform is trusted by over 1000 support agents and 350 businesses. * Desku helps reduce support queries by up to 50%. * The company contributes to lowering support costs by 40%. Integration Capabilities - Desku allows for seamless integration of existing tools to enhance team productivity. The platform supports over 30+ integrated apps and offers custom actions fueled by real-time customer data.
Call Criteria
callcriteria.com
Call Criteria offers affordable, efficient, and scalable quality assurance solutions for your contact center. Our QA solutions include sophisticated true AI (Large Language Model), speech analytics, and traditional human evaluations. Our customized scorecards offer precise feedback to boost compliance, customer satisfaction, and sales performance. With our consultative approach, we help you navigate the complexity amongst all the options, deploy the best solution for your business, and leverage the results to get the best possible improvement outcome possible.
Pypestream
pypestream.com
Pypestream is a self-service automation platform that transforms how businesses engage and empower their customers. Founded in 2015 with the belief that customers deserve better, our digital platform provides exceptional customer service on any channel, anytime. We cater to clients across multiple industries, primarily enterprises in the Fortune 500, who are dedicated to delivering positive customer experiences. Pypestream serves midsize to large companies in a variety of industries, such as insurance, healthcare, travel, telecommunications, streaming, financial services, and eCommerce, who are committed to delivering exceptional customer experiences.
Decagon
decagon.ai
Decagon is the most advanced AI platform for customer support. Trusted by companies like Eventbrite, Bilt, Webflow, Substack, Vanta, Rippling, and Curology, Decagon's AI agents do more than just respond to customers - they can analyze conversations, create custom workflows, connect to your existing knowledge bases, and integrate with your preferred CX tools to deliver the best experiences to your customers.
Talkative
gettalkative.com
Scale customer support with brand-trained generative AI Imagine ChatGPT could accurately and securely automate your customer interactions while assisting your human agents on AI live chat, WhatsApp, SMS, and video. That’s Talkative. Talkative: AI-Powered Customer Engagement for B2C Contact Centres Talkative's generative AI chatbot can handle between 50% and 88% of digital queries, freeing your agents to focus on complex issues. Our platform seamlessly integrates AI and human support, ensuring customers always get the help they need. Key benefits: - Slash response times with 24/7, brand-trained generative AI chat and chatbots in 135+ languages - Boost sales with personalised customer service responses that provide intelligent product advice - Reduce costs by automating routine inquiries and seamlessly escalate to AI assisted live agents when needed - Integrate easily with contact centers and CRMs like Mitel, NICE, Salesforce, Microsoft Teams and Dynamics, and Genesys Talkative's intuitive interface empowers agents with AI-powered live chat features like Agent Assist and Suggested Knowledge Responses, dramatically improving efficiency. Extend your reach with chat and chatbots across WhatsApp, SMS, and Facebook Messenger capabilities, all available in a single pane of glass. Get deep insights into customer interactions and behaviour with AI analysis, customisable dashboards, real-time analytics and reporting, and much, much more. With Talkative, leading brands like Bugaboo have seen a 50% reduction in customer service chat queries, while Healthspan's busy contact centre achieved a staggering 88% AI resolution rate for complex product queries - all resolved with AI.
Chat Board
chatboardapp.com
Chat Board is a web app that helps you automate business customers’ communication with artificial intelligence-driven chatbots and a chat system integrated with the most-used platforms. Seamlessly connect OpenAI (ChatGPT) and Google to unlock powerful AI features.
Matesub
matesub.com
Transform your subtitling workflow with Matesub, the AI-powered tool for fast, top-quality subtitles. It offers an intuitive design and supports multiple video formats for seamless transcription and translation in 85 languages. Matesub's cutting-edge technology not only guarantees accuracy but also ensures cultural relevance in every subtitle, bridging language barriers with ease. Embrace innovation in subtitling with Matesub and connect with your global audience more effectively and effortlessly.
DocentPro
docentpro.com
DocentPro, AI Travel Guide, Discover Stories of Your Surroundings They envision the world as a vast museum. DocentPro is an AI/Human-powered tour guide app enhancing travel experiences. Offering real-time local insights, it enables interactive Q&A sessions in your languages. Affordable and comprehensive, it's the future of on-the-go travel assistance.
Parserr
parserr.com
Parserr allows you to turn incoming emails into useful data to use in various other 3rd party systems. You can use to extract anything trapped in emails such as website inquiries, inbound lead emails or even food orders. Once extracted, we make it super easy to transfer that data into a multitude of 3rd party systems including Excel, Google sheets, CRMs and more. At its core, Parserr is built to be a plug-and-play tool that connects with hundreds of apps and dozens of native integrations. Email Parsing Email parsing is the process of using software to identify and extract specific data from emails to scrape off tons of manual data entry work. Email parsing adopts the concept of data mining that structures your email workflow by exporting crucial lead data to your desired destination. Use cases Email parsing suits a wide range of contexts. Designed to extract data from different sections of your email, parsing can automate workflow and cut back manual data entry budget in, but not limited to Real Estate, IT Services, Marketing and Financial industries
Banyan Security
banyansecurity.io
Banyan Security provides secure, zero trust “work from anywhere” access to applications and resources for employees and third parties while protecting them from being phished, straying onto malicious web sites, or being exposed to ransomware. A Flexible Edge architecture enables rapid, incremental deployment on-premises or in the cloud without compromising privacy or data sovereignty. A unique device-centric approach intelligently routes traffic for optimal performance and security delivering a great end user experience. Banyan Security protects workers across multiple industries, including finance, healthcare, manufacturing, and technology.
SecureW2
securew2.com
A complete platform for passwordless security. Fully managed Cloud PKI, RADIUS Authentication, and Device Onboarding services provide a simple foundation. SecureW2 provides next-generation passwordless network security for enterprises, education, healthcare, service providers and small businesses around the globe. We offer Certificate & Managed PKI services, top-rated device onboarding software plus world-class RADIUS authentication services. SecureW2 provides everything an organization needs to secure its networks' perimeter by eliminating credential theft risk and improving user experience.
Barracuda
barracuda.com
Barracuda is a global leader in cybersecurity solutions, focusing on protecting organizations from a wide range of cyber threats. Key Features: * Comprehensive Cybersecurity Platform: Barracuda provides integrated protection for email, applications, networks, and data, ensuring a robust defense against modern threats. * Email Protection: Safeguards against spam, phishing, malware, and advanced threats, with specific solutions for Microsoft 365. * Application Protection: Offers web application and API security, including DDoS protection and bot mitigation. * Network Protection: Delivers secure access and advanced network security features, including Secure SD-WAN and Zero Trust Access. * Data Protection: Ensures data integrity with solutions for backup, encryption, and compliance.
Forescout
forescout.com
Forescout is a leading cybersecurity platform focused on managing cyber risk and mitigating threats across various environments. Key Features: * Risk and Exposure Management: Identify and prioritize cybersecurity risks, ensuring organizations can effectively mitigate potential threats. * Network Security: Implement proactive and reactive controls to assess and segment networks, enhancing overall security posture. * Threat Detection and Response: Detect, investigate, and respond to genuine threats and incidents in real-time. * Operational Technology Security: Reduce risks in operational technology (OT) and industrial control systems (ICS), ensuring safety and security in critical infrastructures.
Check Point
checkpoint.com
Check Point Software is a leading provider of cybersecurity solutions, offering a comprehensive platform designed to protect organizations from a wide range of cyber threats. Their products include advanced network security, cloud security, endpoint security, and security management solutions, all powered by artificial intelligence. The Check Point Infinity architecture delivers unified security across networks, cloud environments, and workspaces, ensuring proactive threat prevention and real-time response capabilities. With a strong focus on innovation, Check Point aims to safeguard enterprises against evolving threats while simplifying security management. The platform also offers tailored solutions for various industries, including finance, healthcare, and education, and provides extensive resources such as training, incident response, and risk assessment services.
TextMine
textmine.com
Textmine is an end-to-end (E2E) AI-powered knowledge base for your business-critical documents—things like invoices, payslips, tender documents, compliance reports, and even contracts. Textmine consolidates everything into a single operational layer to enable proactive decision-making. It provides increased data transparency while allowing document creation to be more scalable and uniform. Textmine has helped organizations save money and time while reducing their risk profiles and increasing compliance.
ABSOLUTE SECURITY
absolute.com
Absolute Secure Access (formerly NetMotion by Absolute) is one of the company’s core product lines, which was added through the acquisition of NetMotion in July 2021. The product portfolio provides resilient network connectivity for users to securely access critical resources in the public cloud, private data centers, and on-premises. These products allow users to transition from traditional VPN to a resilient Zero Trust approach, without impairing productivity or admin controls. Absolute Secure Access encompasses three products: • Absolute VPN provides security and confidentiality for data in motion by means of encryption and access controls. It also offers benefits to the end user, such as making tunnel and network sessions resilient and optimizing streaming video and audio. • Absolute ZTNA provides a software-defined perimeter via Zero Trust Network Access, creating a context-based, logical access boundary around an application or set of applications – wherever they're hosted. It shields applications from the Internet, making them invisible to unauthorized users. Access policies are enforced at the endpoint, avoiding latency and any data transgression. • Absolute Insights™ for Network offers diagnostic and experience monitoring capabilities across endpoints and network, allowing organizations to proactively monitor, investigate, and remediate end user performance issues quickly and at scale, even on networks that are not company-owned or managed
SpeakPerfect
landing.speakperfect.co
SpeakPerfect is designed for anyone needing high-quality, professional-sounding audio, whether for content creation, education, business, or personal projects. * Content Creators: For professional-quality audio in videos and podcasts. * Educators and Trainers: For clear and engaging educational materials. * Businesses: For polished marketing and corporate communication. * Non-Native English Speakers: For refining pronunciation and fluency in audio content.
Droxy
droxy.ai
Turn any content into an engaging AI chatbot with Droxy. Ideal for enhancing knowledge sharing in education, business, and beyond. Droxy allows you to create customer facing AI agents that know everything about your business and can talk to your customers in your brand's voice. These agents can handle a wide range of customer inquiries across various channels, qualify leads, book appointments, and respond to complex customer questions about your products and services. They are easy to build, manage, monitor and scale - you can have an agent ready in minutes!
Knowlarity
knowlarity.com
Knowlarity is the largest provider of cloud based communications solutions to businesses in Southeast Asia and Middle Eastern markets. Knowlarity is headquartered in Singapore and was founded in 2009. Knowlarity pioneered a unique cloud communication technology for Asian and Middle eastern markets in 2009 and today has more than 15,000 paying businesses customers in these markets. It helps the business grow their revenue faster with its proprietary customer communication technology platform SuperReceptionist. In last 7 years, the company has grown from scratch to a global venture with 300+ employees, 1,000 partners and 8 offices in India, Southeast Asia and Middle East. Known for its innovation and process excellence, Knowlarity has received various awards such as the Amazon Excellence Award, Silicon India start-up of the year, Nasscom Emerge 50. The company has raised capital from global investors like Delta Partners, Sequoia Capital and Mayfield fund and is trusted by global companies including Google, Amazon, Uber, Practo, Ola, Zomato, Swiggy, Deliveroo, Yzer among others.
Bonfire
justbonfire.com
Bonfire is a B2B EaaS (Experience as a Service) concierge chatbot, leveraging AI to enable businesses to captivate their users with engaging experiences from the very first interaction. Bonfire enables companies to create AI-powered chatbots, trained on their data. Simply connect the apps you use to train the AI, define the use case, and integrate into your website - no coding needed.
MegaCHAT
megachat247.com
MegaCHAT is a sales chatbot platform for omnichannel sales and marketing automation. It offers the following features: * Personalized, interactive conversations that can precisely capture micro-moments * Various "RoleBot" chatbots that can operate 24/7 like a real person * Integrated Quick-Commerce system for product display, inquiry, ordering, online payment, and shipping * Voice recognition (speech-to-text) support * Multiple payment method integration Key benefits and offerings include: * Free lifetime chatbot account and 3 MegaCHAT user licenses for new sign-ups * Free PARA enterprise branding package (worth HK$800) * 30% discount on upgrading to AI WorkBots like OrderBot, SocialBot, CouponBot * 1-hour onboarding training session (worth HK$2,500) *The platform emphasizes providing a better customer experience in marketing, sales, and management through the conversational commerce capabilities. It aims to help businesses create new sales opportunities through chatbot-driven interactions. MegaCHAT is offered by Parami Co Limited. The website provides information about the company, management team, blog, user manuals, and contact details.
CodiBot
codibot.ai
Empower your business with CodiBot, the bleeding-edge AI chatbot solution designed to enhance customer support and engagement. Tailor-made for small and medium-sized enterprises (SMEs), CodiBot offers seamless integration, easy customization, and efficient automation. Elevate your customer service, streamline inquiries, and boost customer satisfaction with CodiBot.
Spur
spurnow.com
Spur is revolutionizing marketing for eCom brands and creators through automations on Instagram, Facebook, and WhatsApp.
QuickBlox
quickblox.com
QuickBlox is a leading provider of real-time communication APIs and SDKs that enable developers to easily add chat, voice, and video features to their applications. The platform offers a comprehensive suite of tools and services to help businesses and developers build high-quality communication experiences within their apps and websites. Some key highlights of the QuickBlox platform include: * Chat API and Feature-Rich SDKs: QuickBlox provides cross-platform SDKs for iOS, Android, JavaScript, React Native, and Flutter, along with a robust REST API. This allows developers to quickly integrate chat functionality into their applications. * Fully Customizable White Label Solutions: QuickBlox offers customizable UI kits and a ready-to-use white-label solution called "Q-Consultation" for virtual consultations and similar use cases. * Cloud & Dedicated Infrastructure: Developers can choose to host their applications on the QuickBlox cloud or on their own dedicated on-premises infrastructure, depending on their business requirements. * Rich Documentation and Constant Support: QuickBlox provides extensive documentation and developer support to guide users through the integration process and help them build powerful communication features. * Security and Compliance: QuickBlox is SOC2, HIPAA, and GDPR compliant, ensuring secure and compliant communication for applications in regulated industries like healthcare, finance, and education. Overall, QuickBlox aims to empower developers and businesses to create engaging communication experiences within their applications by providing a robust, scalable, and customizable platform. The platform's flexibility and comprehensive feature set make it a popular choice for developers looking to integrate real-time chat, voice, and video calling into their applications.
OpenDialog
opendialog.ai
Reduce your operating costs, boost revenue, and exceed the expectations of your customers with OpenDialog’s hyper-personalized AI Chatbots and Advanced Digital Assistants. Our enterprise-grade Conversational AI platform empowers companies in regulated industries to harness the most cutting-edge generative AI securely to automate up to 84% of interactions using natural language conversations across multiple channels, 24/7. Built from the ground up for regulated environments, OpenDialog’s extensive analytic functionality supports compliance, safety, and explainability as well as underpinning continuous improvement and enhancement. Our unique contextual conversation framework accelerates time to value, achieves higher levels of automation, and is easy to adapt and scale, de-risking obsolescence and protecting your investment over the long-term.
WizyChat
wizy.chat
WizyChat is an AI-powered chatbot platform that allows businesses to create custom chatbots trained on their own data. Some of the key features and capabilities include: * Drag-and-drop visual builder to design chatbots without coding * Hybrid approach that combines business logic with AI flexibility * Ability to automatically cover customer journey touchpoints like marketing, sales, and support * Integration with over 30 popular tools and platforms like Intercom, Zendesk, Zapier, and more * Smart web crawler that can extract text data even from JavaScript-heavy websites * Support for over 95 languages and the ability to create powerful AI knowledge bases * Personalized onboarding help, friendly pricing, and no credit card required to get started
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