Gainsight PX

Gainsight PX is a product analytics and experience software designed to help UX researchers and product teams gain a deeper understanding of user behavior. It provides tools to track user interactions, drive product adoption, and collect valuable user feedback. Key features include A/B testing, activity tracking, behavior tracking, behavioral targeting, churn management, cohort analysis, and conversion tracking. These capabilities enable teams to analyze how users engage with their products, identify areas for improvement, and optimize the user experience to enhance customer satisfaction and retention.

By leveraging Gainsight PX, teams can organize web accounts, track progress, and send user statistics from an audience explorer. The software also supports robust engagement and survey analytics, allowing for a comprehensive view of user interactions. While it offers a range of functionalities, users have noted that it can have a learning curve, particularly with features like product mapping. Overall, Gainsight PX is a valuable tool for product teams seeking to improve user experiences and drive business growth through data-driven insights.