Page 12 - Top Ezist Alternatives

SignOnSite

signonsite.com

SignOnSite is a leading construction safety software. SignOnSite goes beyond being a sign-in app by offering comprehensive features such as SWMS management, inductions, toolbox talks/site briefings, emergency management, and permits. Its platform provides robust safety inductions for both site induction and employee induction requirements, ensuring construction site safety. It enhances site visibility, generates in-depth site reports, and seamlessly integrates with construction management software like Procore and Autodesk for optimized construction workforce management and real-time information in construction.

GoCanvas

gocanvas.com

GoCanvas is a work process solution that makes it simple for any business to automate how work is done; replacing outdated processes and expensive paperwork. GoCanvas connects your field team to the office giving you full visibility to manage all your fieldwork from one place. Customize the process, manage your field work, and streamline your day-to-day operations by connecting your field and office teams. Integrate with the business tools you’re already using, like Google Drive, SMS Text Notifications, QuickBooks, SQL, Salesforce, SharePoint, Microsoft Teams, and more.

Sinch Engage

engage.sinch.com

Sinch Engage (formerly known as MessengerPeople) is your all-in-one platform to leverage WhatsApp, Facebook Messenger, Instagram Direct Messaging, Apple Messages for Business, Telegram, Viber and Webchat easily and professionally for marketing, sales, and customer service. Sinch Engage is trusted by thousands of SMBs and enterprises, giving them a seamless entry into conversational messaging. Rely on our official partnerships with all relevant messaging apps, a 100% privacy compliant platform and a large global team of experts available 24/7. Sinch Engage is an integral part of the Sinch family. Sinch, the Customer Communications Cloud, powers meaningful conversations at scale across messaging, voice, and email to help businesses deliver unified, personalized experiences that truly revolve around their customers, no matter the channels they use — with a single partner.

Interactions

interactions.com

Interactions provides Intelligent Virtual Assistants (IVA), which are AI-powered tools that enhance communication between businesses and consumers. Their technology combines artificial intelligence with human understanding to create engaging and effective interactions. The main goal of Interactions' IVA is to improve customer experience and streamline communication processes.Interactions' IVA is designed to handle a wide range of tasks, allowing businesses to optimize their customer engagement efforts. It can assist in customer care, ensuring that inquiries and issues are effectively addressed. The IVA is also capable of providing PCI compliance, ensuring the security of sensitive financial information. Additionally, it can manage social customer care, enabling businesses to effectively engage with customers on social media platforms.One of the key features of Interactions' IVA is its ability to understand and communicate at a human level. This means that customers can interact with the IVA naturally, using their own words and without being limited by language barriers or complicated queries. The IVA also reflects the brand persona of the business, allowing for a personalized and consistent customer experience.Moreover, Interactions' IVA can automate transactional or data-driven tasks, freeing up human agents to focus on more complex issues that require personal attention. This improves agent productivity and creates a more positive work environment for employees.Overall, Interactions' Intelligent Virtual Assistant offers businesses the opportunity to enhance customer communication, optimize labor resources, improve customer experiences, and streamline their operations.

EyeOnTask

eyeontask.com

EyeOnTask enables you to manage everything in a modern and intuitive way, making it the best field service management software on the market. It offers a system that solves the current issues faced by corporate field service management. It is a customer-focused organization with the mission of lowering costs, increasing efficiency, and optimizing operations for its clients. It has helped several field service businesses manage and optimize their field activities, which in turn boosted their return on investment. EyeOnTask is a name you can trust among the available field service software in the market. Features: * Billing & Invoicing * Quotations/Estimations * Job Scheduling * Assets/Inventory Management * Job Time Tracker * Job Dispatching * Contract Management * Audit/Inspection * Appointments/Leaves * Client Call History and Service Tracking * Payment Collection On The Field * Electronic Signature * Customer Portal * Equipment Management * Lead Management Industries It Serves: * HVAC * Plumbing * Computer Installation & Repair * Transportation and Logistics * Construction * CCTV Surveillance * Internet and Cable Service Provider * Pest Control * Cleaning Software * Lawncare and Landscape * Pool and Spa * Solar Installation System * Fire Safety and Alarm Systems * Home Automation EyeOnTask is a cloud-based field service management software that automates, organizes, and streamlines your company's operations.

ThirdChannel

thirdchannel.com

ThirdChannel provides the only in-store and online retail technology solution driven by a passionate brand expert. Equipping a skilled, passionate brand representative with powerful cloud-based technology allows them to make intelligent sales optimizations in both e-commerce and in-store environments. ThirdChannel was created with a simple idea in mind — brands and people are symbiotic. People attach their identity to brands; they become everything the brand promotes. It believes there is a dedicated, passionate group of individuals who represent everything your brand stands for — lifestyle, value, ethics. At ThirdChannel, it finds these individuals and matches them to your brand based on the life they love living. At its core, it believes that businesses outperform the competition when they are data-driven. In turn, its people can make guided decisions that lead to measurable results. ThirdChannel’s retail execution and e-commerce customer support software provide visibility into real-time data for both online and in-store activity. By aggregating millions of data points in simple dashboards, brands and brand representatives have access to quick overviews as well as deep-dive analytics that can be used to make meaningful decisions. Manage and maintain insight into your people and operations from a single, organized dashboard. Its suite of intuitive retail solutions allows you to have real-time visibility into each of your stores anywhere in the world, no matter what time it is. Its proprietary technology stack includes Core Store Reporting, Advanced Sales Reporting, Retail Presence Optimizer, and Store Selection Service. Brands need real-time insight into online and in-store sales activity, customers need to strengthen their product knowledge during critical moments of the buying journey, and brand representatives must have the ability to create an unforgettable buying experience. Its brand representatives are visual merchandising experts, online chat aficionados, and sales experts who are dedicated to your customers.

Blinger.io

blinger.io

Omnichannel customer support and sales platform aggregating all messaging apps, live chat and e-mail in a helpdesk interface. Blinger.io is the best omni-channel software platform. Get access to the messengers, email and live chat with a single API, interface or integration with helpdesks.

Matidor

matidor.com

Matidor is a YC-backed project management software on a live map. Its platform eliminates collaboration and visibility challenges by consolidating all key project information on one intuitive, map-based dashboard, with real-time updates that can be shared between multiple parties. With Matidor, all stakeholders can drill down to a specific location using user-friendly GIS tools and access key data such as budgets, tasks, and files, making it easy for non-technical users to update and share geospatial information along with critical project details. Its intuitive reporting provides peace of mind, with regular deadline reminders and notifications of critical events. Lastly, the ability to share project data and standardize workflows for vendors using its platform facilitates better decision-making and ensures that all projects result in a better environmental footprint and cleaner resource extraction. On top of its product platform, it offers complete custom software integration and development.

Verloop.io

verloop.io

Verloop.io is the world's leading customer support automation platform. It helps businesses deliver delightful support experiences to their customers, across channels. Verloop.io's platform seamlessly delivers support across various channels, ranging from websites and WhatsApp to in-app and voice interactions. With a global trust from over 5000 brands, including prominent names like Decathlon, Cleartrip, and Nykaa, Verloop.io caters to enterprises and SMBs alike. Verloop.io's end-to-end solution sets us apart, offering a three-fold approach: 1. Initial Query Resolution: In the first phase of contact center interactions, Verloop.io employs AI support through both chat and voice. Verloop.io's conversational AI solutions efficiently handle most customer queries. 2. Human-Agent Support: As queries escalate to human agents, Verloop.io introduces Co-pilot for support—a powerful AI tool aiding human agents with accurate responses. The tool suggests responses to enhance agent efficiency. Leveraging speech-to-text and AnswerFlow powered by document cognition, agents can also leverage our generative AI powered tools like AI-summary, AI-Rephrase, AI-Expand, and AI-Tone Adjustment to ensure best responses and increased customer satisfaction. 3. AI-Powered Quality Analysis (QA): Verloop.io's Sparks offers the ultimate solution for Quality Analysts, automating call analysis using Generative AI. This ensures a streamlined process for continuous improvement. In addition to the above tools, businesses can use Verloop.io's bot builder- Recipes along with Smart block to easily begin their journey towards offering the best customer experience. In a gist, Verloop.io aims to simplify and elevate the customer support journey through innovative automation and AI-powered solutions

Trooya

trooya.com

Trooya is a cloud-based social media contact center that enables you to respond to customers, resolve their issues and earn their goodwill.

Simplify360

simplify360.com

Simplify360 is one of the leading social customer service platforms. The company has physical presence in India and US, and has partners in APAC. The product is sold in over 100 countries directly or through partners. Simplify360 provides integrated enterprise solutions; their latest offerings are Social CRM and Social Media Command Center. Simplify360 Social CRM enables customer support teams to serve their customers across social media. It offers unified view of customer engagement across the social media and a 360-degree view of customers through deep integration with Enterprise CRM.

ServiceWorks

service.works

Complete platform for running service business from anywhere with enterprise level features and the lowest price on the market. Create estimates & jobs, schedule & dispatch, invoice, manage inventory , purchase order and more. ServiceWorks is a end to end cloud based one stop solution for Field Service Management. No matter what service you provide we have a solution for you. ServiceWorks offers end to end business solutions for managing service operations.