Page 3 - Top DigitalGenius Alternatives
Capacity
capacity.com
Capacity is an industry leader in support automation for both customers and employees. Capacity's AI-powered helpdesk answers more than 90% of all inquiries without human involvement. If Capacity doesn't know an answer, the question is seamlessly escalated to the appropriate subject matter expert vi...
Apptivo
apptivo.com
Apptivo is a cloud platform of integrated business apps designed for companies of all shapes & sizes. Manage nearly any business task using Apptivo's Apps, from sales & marketing, to billing & support, and everything in between. With Apptivo there is no per-app pricing, get access to the entire plat...
SAAS First
saasfirst.com
SAAS First is an AI-driven chatbot platform designed to revolutionize customer support and engagement. Our AI-driven chatbot, Milly, is powered by advanced natural language processing technology that allows it to understand and respond to customer inquiries in real-time, 24/7. With seamless integrat...
ProProfs
proprofs.com
ProProfs Knowledge Base Software is a powerful tool used to create a private and public knowledge base for employees and customers, respectively. It helps in reducing customer tickets, improving internal team collaboration, streamlining business processes, and improving customer service. By providin...
Helpmonks
helpmonks.com
Helpmonks is a complete all-in-one customer engagement platform. Features likeTo-Do for teams, Customer Management capabilities, creating automated workflows, assigning emails, labeling emails for staying organized, and adding internal notes help to tame your email workload and ease the burden on yo...
Soul Machines
soulmachines.com
Soul Machines is a leader in the humanization of AI, creating autonomously animated Digital People that empower organizations to reimagine customer experiences in today’s digital worlds and the metaverse. Soul Machines is the only company with a patented Digital Brain and Autonomous Animation techno...
Kait
kait.ai
KAIT that stands for Kuwait Artificial Intelligence (AI) Technology is the first AI-powered conversational platform in Kuwait and GCC. With its easy integration with social media channels, KAIT can take your business to the next level of customer service, marketing and sales.
Verint
verint.com
Verint Messaging™ is a purpose-built solution for integrating messaging into the digital customer journey and facilitating conversations with customers via messaging and social channels at-scale. Providing a digital customer engagement solution for messaging channels, Verint combines agent and virtu...
Gupshup
gupshup.io
Gupshup is a suite of AI-powered tools focused on enhancing customer engagement through conversation automation. It comprises a variety of tools for creating and managing automated chatbots for diverse customer interactions. These tools are designed to automate various aspects of customer engagemen...
Khoros
khoros.com
Khoros Marketing enables clients to simplify their complex social marketing operation to build and protect their brand. Khoros Marketing offers customers: * Social Marketing: Orchestrate, govern, engage, and measure integrated social campaigns in an easy-to-configure and highly adaptable platform. ...
Comm10
comm100.com
Comm100 is a global provider of digital omnichannel customer engagement software for education, government and commercial organizations of all sizes. With Comm100, organizations can provide excellent digital customer experiences through configurable, value-driven live chat, secure messaging, AI-powe...
LiveAgent
liveagent.com
LiveAgent is a fully-featured Help Desk and live-chat software that helps you bring personalization to your customer interactions with an all-in-one help desk solution. LiveAgent boasts the fastest chat widget on the market and is the most reviewed and #1 rated live chat software for SMB in 2024. Jo...
Oct8ne
oct8ne.com
Oct8ne is the only visual chat (livechat, chatbot & Messaging) with integrated catalog to show and recommend products in real-time to your customers. Offer 24/7 personalized assistance through human agents or chatbot through your social channels as well as on your e-shop. Integration with chatGPT fo...
Watermelon
watermelon.ai
Watermelon is the most user-friendly conversational platform to automate conversations, no coding required. Reduce your workload by connecting service channels, integrate your software and start automating your customer service by using an AI chatbot. The chatbot makes sure you are available for you...
HelpSpace
helpspace.com
For many years, we have worked as freelancers and supported customers with their daily problems. We took on the challenge of finding an affordable and practical solution as support software for self-employed and small organizations. On one hand, it frustrated us, but at the same time, it motivated u...
Loop Email
intheloop.io
Loop Email is a simple yet powerful team inbox. It's been built with the familiarity of an email client, so it's easy to set up and use for any teams that are used to handling customer messages via email. It's hard being productive when you spend half your time reading emails, and the other half fli...
Dixa
dixa.com
Dixa enables companies to deliver customer service as it is meant to be. We help customer service leaders to create effortless experiences for customers and teams that unlock loyalty. Dixa gives teams one unified view of all conversations, customers the convenience of reaching out on their preferred...
ConvergeHub
convergehub.com
ConvergeHub is an enterprise-grade CRM, with Sales, Marketing, Support and Billing, for managing all customer related activities from one unified platform. It is a high-horsepower business-growth platform built for small and mid-size businesses. You can use ConvergeHub to accomplish all customer rel...
iAdvize
iadvize.com
iAdvize is the leading conversational platform powered by Generative AI for E-Commerce. iAdvize, the leading conversational platform, enables more than 2,000 e-commerce brands to deploy an immersive customer experience at scale powered by Trusted Generative AI, fostering conversation via messaging ...
SolarWinds
solarwinds.com
The Help Desk Essentials Pack is the combination of Solarwinds® Web Help Desk and Dameware Remote Support. They integrate to save you time by automating and simplifying help desk and IT remote support tasks. Key features: • Centralized ticketing and incident management • IT asset management (ITAM) w...
Pylon
usepylon.com
Pylon is the customer operations platform for modern businesses helping fast growing companies like Deel, Hightouch, Merge, Clay, and Monte Carlo Data to scale their customer operations. Pylon helps companies manage their customers in shared Slack or Microsoft Teams channels, email, in-app chat, and...
Clickatell
clickatell.com
Clickatell is a pioneer in mobile messaging and Chat Commerce innovations. The Clickatell Chat Commerce Platform enables brands to connect, interact and transact with consumers by providing innovative, intuitive conversational commerce journeys through the convenience of messaging, securely and at s...
Brainwave
brainwave.so
Improve your business with AI. Automate customer interactions. Simplify lead collection and meeting schedule.
VOCALLS
vocalls.ai
Automate any customer interaction. VOCALLS is an enterprise conversational AI platform that automates both online and offline customer interactions for elevated CX that saves money and increases revenue. Our AI solutions are designed to efficiently manage both inbound and outbound repetitive custo...
ChatrHub
chatrhub.com
There’s a better way to service your customers. Simple yet powerful omnichannel solutions to engage customers quickly and cost-effectively. ChatrHub is an omnichannel A.I. chatbot and live-agent solution. Integrate your phones, text messages, website widget, social media, email, and team chat into ...
Marvin
heymarvin.com
Hi, hello, so nice to meet you. We're Marvin, a qualitative data analysis platform & research repository designed that helps you centralize all customer knowledge & design user-centric products. Powered by advanced AI, we automate the tedious parts of research so you’re free to organize, analyze, un...
Curious Thing
curiousthing.io
Curious Thing is a leading provider of voice AI assistants for business. Powered by our proprietary conversational AI technology and OpenAI's ChatGPT, our voice AI assistants are designed to automate inbound calls and outbound customer engagement across any stage of the customer journey. We help b...
Dashworks
dashworks.ai
Dashworks is an AI productivity platform that helps companies make their information accessible and actionable for every employee. Its Dash AI knowledge assistant instantly answers work-related questions, generates relevant content, finds documents, messages, tasks, and more. In addition to its web ...
LivePerson
liveperson.com
LivePerson is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our Conversational Cloud platform to engage with millions of consumers safely and responsibly. We power a billion conversational interactions every m...
Pypestream
pypestream.com
Pypestream is a self-service automation platform that transforms how businesses engage and empower their customers. Founded in 2015 with the belief that customers deserve better, our digital platform provides exceptional customer service on any channel, anytime. We cater to clients across multiple i...