Page 54 - Top Business Apps - Iran

Acin

acin.com

Acin has built the defining Risk Control Diagnostics platform for Operational Risk, built for leading financial institutions and backed by Fitch. ​Trusted by JP Morgan, Credit Suisse, Standard Chartered and other pioneers to digitize and assure Operational Risk Controls in a Network across their firm and industry, so that risk controls are quantifiably complete and effective, calibrated to the market, driving efficiency and recognised ​by the regulator.

P3 LogiQ

p3logiq.com

P3 LogiQ is an innovative software solution designed to streamline and automate the management of ISO and R2 compliance systems. By offering a complete, end-to-end platform, P3 LogiQ simplifies the complex processes of achieving and maintaining certifications. Our software helps businesses save time, reduce costs, and increase operational efficiency by automating compliance tracking, document management, risk mitigation, and employee training. With real-time reporting and continuous improvement tools, P3 LogiQ ensures your company stays audit-ready and aligned with industry standards, empowering you to focus on growth while we handle compliance.

ConvoZen.AI

convozen.ai

ConvoZen.AI is a Gen-AI powered conversational intelligence tool that empowers businesses and enterprises to understand their customers better. Our AI-powered solution revolutionizes the way businesses interact with their customers by turning every conversation into an opportunity for business growth. Leveraging cutting-edge machine learning algorithms, ConvoZen.AI analyzes and extracts insights from agent-customer interactions across all channels of conversation. We analyze a massive 17+ million conversations weekly, extracting critical data in several key areas: Sales, Customer Experience, Compliance, and Operations. These insights fuel overall business growth and lasting customer relationships. ConvoZen also offers a plug-and-play voice bot with multilingual capabilities. Close deals faster, and boost customer experience with ultra-realistic voice, and zero latency leading to fastest processing time. Founded in 2021, ConvoZen is headquartered in Bangalore, India. We deliver the power of conversational insights to companies, developed by the creators of NoBroker Technologies.

Socurely

socurely.com

Socurely is a All-in-One GRC solution for Security and Privacy framework compliance automation like SOC2, ISO 27001, GDPR, HIPPA, NIST, and many more. We've redefined the approach to compliance, making it seamless, time-efficient, and automated. No longer do you need to grapple with endless manual checks, costly IT consultants, or fear audit uncertainties. Socurely's AI powered solutions provide everything you need from first steps to on-going to put InfoSec and compliance on auto-pilot to build trust and unlock revenue growth.

Boostopia

boostopia.io

Boostopia is your go-to platform for connecting with your audience through 1:1 sessions, sharing and showcasing your expertise, and earning effortlessly. Just create your store link, customize offerings, availability, and prices, then share with your followers for instant bookings. But hold on, there's more! You can collaborate with brands and influencers, share your product links, sell your digital content, score brand deals, or if you're a brand or media agency, manage all your creators and influencers in one unified platform with ease all from a single link-in-bio.

CustomerSure

customersure.com

CustomerSure combines powerful customer experience software with our robust methodology and unparalleled support. Since 2010, we've been helping our customers gather, understand and act on the valuable insights provided to them by their own customers through feedback surveys. With powerful, intuitive software backed up by expert consultancy and support, CustomerSure helps you design and execute customer feedback processes that transform your business performance. We're trusted by businesses including Barchester Healthcare, Philips, Covéa Insurance, KK Wind, Magrabi and GBG Group, helping them to understand more about their customers, and then retain and delight them. When you start using CustomerSure, you get more than just a handful of dashboards. All our packages include: - Our fully-featured, easy-to-use customer feedback software - A proven survey methodology to drive measurable results - Unparalleled support from CSAT and customer feedback experts If you’d like to see CustomerSure’s award-winning approach in action, contact us for a Free Pilot Project. We’ll help you design and run a short, live test to show you exactly how everything works and prove the real impact our approach has on your customers - and your business.

MiaRec

miarec.com

MiaRec offers Automated Quality Management and Conversation Intelligence solutions for contact centers worldwide. Its platform is designed to automate workflows, save cost, boost efficiency, enhance customer experience, grow revenue, and drive digital transformation. With MiaRec, contact centers gain full visibility into their performance and can transform inaccessible call center data into valuable customer insights, all while ensuring compliance. Founded in 2013, the Silicon Valley-based company serves more than 500 healthcare organizations, insurance firms, retail companies, financial services institutions, and other customer-first companies worldwide.

Provana

provana.com

Provana is a SaaS platform that gives leaders control over process-intensive operations. Provana serves law firms, insurance companies, accounts receivable agencies and networked enterprises in the US market that are tightly regulated by the CFPB and other authorities. Provana is built on decades of experience in machine learning and natural language processing and helps customers manage sensitive interactions, analyze unstructured data, process personal information and ensure compliance.

SuccessKPI

successkpi.com

SuccessKPI is a revolutionary on-demand insight and action platform removes the obstacles that agents, managers, and executives encounter in delivering exceptional customer service. We leverage artificial intelligence and automation to unify data from the multi-channel customer experience journey and integrate seamlessly with popular CCaaS solutions, including Amazon, Genesys, Twilio, UJet, LiveVox, and Talkdesk. SuccessKPI is trusted by some of the world's largest government, BPO, financial, healthcare, and technology contact centers in the United States, Europe, and Latin America.

isorobot

isorobot.io

An enterprise management system ensures that an organization complies with the best practices and processes across the departments. Our years of expertise in consulting on management systems resulted in the creation of the futuristic enterprise management system – isorobot. The isorobot manages all functions within the organization with 10+ independent and integrated modules, that too by following the globally accepted standards and management systems. They are: - isorobot QMS (Quality management system) - isorobot QHSE (Quality, health safety environment) - isorobot ISMS (Information security management system) - isorobot GRC (Governance, risk, and compliance) - isorobot Internal audit - isorobot Risk management - isorobot Business continuity - isorobot Strategy management - isorobot Asset management - isorobot Document management

Operata

operata.com

Operata delivers the world’s first and only CX Observability platform built exclusively for cloud contact centers. Operata is the experience management platform for cloud contact centers. Operata monitors performance and analyzes quality data from your calls. Every call, every agent, everywhere. Operata helps diagnose issues, automate actions and communicate with agents to improve the contact center environment. Operata increases the accuracy of evaluations, assures quality migration, accelerates adoption and enhances service performance and reporting. Available globally as a scalable, simple to deploy SaaS solution, Operata customers include leading insurers, telcos, banks and MSP's.

QualityDesk

qualitydesk.com

QualityDesk is a quality assurance and training application that you can use to monitor your company's customer encounters and make quality assurance measurable, goal-oriented and easy. QualiyDesk was created by professionals for professionals. The team has a total of more than 40 years of experience in the contact center industry and in management. Our application developers have been building applications and integrations in Finland's best companies. With our help, you won't leave your staff alone. We provide the tools, among other things, for rational self-assessment and good coaching. Real-time reports tell about the development of each individual and the team. Through different views, you can analyze in more detail the successes and the realization of the agreed development targets. All relevant data can be found centrally at one point and the development of operations is guaranteed. Good management is our passion! We want to help organizations in the development of management and customer experience, and to work more rationally and efficiently. Better customer experience, additional sales and more satisfied staff are just a few clicks away. Get started today by making an appointment for a half-hour demo on our website!

RSI

telecost.com

Resource Software International Ltd. (RSI) is a world leader in producing products, training and resources that manage, control and reduce the expense of communication facilities resulting in a more dynamic, responsive and productive communication ecosystem. The company offers a broad range of collaboration experience management solutions including workflow analytics, adoption metrics, call center statistics, call accounting, emergency notification, professional services for API and CRM integration. The success of most organizations is directly related to their ability to respond to the needs of their customers in a professional and timely manner. The communication ecosystem is the lifeline of every business. A well oiled communication ecosystem is a key ingredient in increasing efficiency, reducing operating costs, enhancing customer satisfaction and exceeding financial objectives. The ability to monitor, measure and manage communication facilities helps prevent breakdowns before it is too late. The advent of the agile workforce and the adoption collaboration workflow systems has created a need for more dynamic solutions that can be consumed anywhere, anytime. Agile management of the enterprise communication ecosystem is now possible through cloud based solutions that encapsulate communication channels such as voice, video and chat in clusters, spaces or teams. Managers no longer need to be tied to their desks to act, react and enact solutions based on remotely accessible quantitative information. Mobile applications can retrieve insights from traditional analytics applications, cPaas services, IoT devices, social media, messaging applications and web portals. It is imperative that every organization implements a communication experience management solution that ensures the health of their communication ecosystem.

squarelovin

squarelovin.com

squarelovin is a platform that revolutionizes brands' content strategies through UGC Manager, Creator Studio and Influencer Manager. These tools support the collection, production and effective use of content from content creators as well as UGC and IGC. Companies can seamlessly integrate this content into marketing channels such as TikTok, Instagram, e-commerce and online marketplaces. In addition, through “Shop the Look” galleries and a live shopping plugin, Squarelovin enables you to create directly sales-promoting experiences that increase conversion rates. By securing usage rights, Squarelovin provides a comprehensive solution for modern brands to strengthen their digital presence and increase engagement."

TENIOS

tenios.de

TENIOS - licensed cloud communications provider - is part of Apifonica, an Estonian provider of artificial intelligence (AI) and automation solutions. This builds a perfect match between the top technologies cloud communications and service automation. Our mission is to help companies automate communication flows and business processes using AI and cloud technology. Our flagship product is the AI-based Voicebot - a fully customizable solution for automating dialogues in Sales, Marketing, Customer Service, HR and E-Commerce. With locations in Germany, Estonia, Latvia, Poland, Italy and the Netherlands, we serve customers in Europe and worldwide.

Trring Me

trringme.com

Trring Me is a WhatsApp for Business API Solution which enables businesses to chat with their customers over whatsapp in the same way they chat with their friends and family - with fast, simple, and secure messaging. Enterprises of all sizes can use their current customer engagement platforms to integrate with WhatsApp through the API and reply to their customers promptly with messages, notifications, shipping confirmations, appointment reminders, event tickets and promotions.

Activechat

activechat.ai

Revolutionize how you connect with your customers and support your employees. Activechat answers queries and elevates every interaction, managing tasks across customers and employees alike. * All-In-One Platform: Chatbots, assistance, live support, and workflow integrations. * Infinite Customizability: Adaptable to any business requirement. * Rapid Integration: Start in minutes, benefit for a lifetime. ActiveChat is a one-time license purchase with lifetime complimentary software updates. Buy once, install, own forever. That simple. Activechat is one-of-a-kind combination of live chat, smart AI chatbot platform and conversational intelligence tool. They help chatbots and human agents work together to increase sales and provide absolutely awesome customer experiences for businesses of any size. Focused on e-commerce and customer support services, they offer a great visual tool to simplify conversational design and seamlessly integrate automated conversations into existing business framework - CRMs, ERPs, live agents, online shops etc.

SureCloud

surecloud.com

Keep your business secure and compliant with SureCloud. Everything you need today and tomorrow is in its integrated GRC platform, which anyone can use. SureCloud GRC is built on its industry-first Dynamic Risk Intelligence technology, designed to empower you to proactively manage your GRC landscape by understanding the story within your data. This allows you to analyze, predict, and respond to risks before they become critical issues. The future of GRC delivered today. Its industry-first Dynamic Risk Intelligence technology enables you to be more proactive by revealing the full story and sequence of events across your programs with unparalleled visibility and certainty. It empowers you to anticipate and address potential risks before they escalate, ensuring you're always ahead of risk and compliance challenges. Leveraging advanced event-driven architecture and event sourcing, SureCloud GRC captures and analyzes every detail in real-time, giving you the tools to take proactive control and provide long-term business assurance.

Wired Relations

wiredrelations.com

Wired Relations is a privacy tool for GDPR and InfoSec Management. It helps you automate and collaborate on your privacy workflow to become trusted by your customers and partners. It's a tool for next-gen privacy teams, that lets you work faster and more effectively.

Naq

naqcyber.com

Naq empowers SMEs in highly regulated industries across the UK and Europe to meet compliance with the frameworks they need to grow and bring their solutions to market. Our platform simplifies and automates cybersecurity, compliance, and due diligence, helping businesses meet the complex requirements set by their customers, regulators and the industries in which they operate. From GDPR and ISO 27001 to NHS DSPT, DTAC and ISO 13485, Naq helps SMEs and Innovators easily navigate the complex compliance frameworks demanded by their customers, allowing them to focus on growth. Join hundreds across the UK and Europe automating compliance, closing deals faster and accelerating customer trust with Naq.

RegAlytics

regalytics.ai

RegAlytics simplifies complex regulatory data collection and analysis by automatically collecting, cleansing, deduplicating, and enriching updates from over 1400 U.S. regulators on a daily basis - helping you and your team get the precise information you need to save time and reduce inefficiencies.

Typejust

typejust.com

Typejust puts you in control of your regulatory compliance. Our product empowers organizations with streamlined regulatory change management, ensuring control over compliance, risk assessments, and audits.

Upscaler

upscaler.com

Upscaler is a software application that has been purpose-built to enable companies to manage their important business information and processes. Unlike the many other tools in the market, Upscaler's focus is on business information and processes that are typically complex and critical in nature. Examples include; Information Security Management, Quality Management, Personal Data Privacy and the list goes on. Customers can use Upscaler to achieve certification to standards such as ISO, to comply with regulations such as GDPR, to implement frameworks such as EOS, or to manage the many processes required to run a modern business.

Hicomply

hicomply.com

Hicomply’s ISMS powerhouse of a platform automates compliance, crushes risk, and makes you unstoppable. Skip the grind, pass audits with ease, and look incredible doing it—Hicomply is the cheat code to compliance you didn’t know you needed.

Trustero

trustero.com

Trustero is an AI solution for Governance, Risk, and Compliance (GRC) that was founded in Palo Alto, CA in 2022. It provides the first end-to-end and continuous compliance solution for SOC 2, ISO 27001, HIPAA, GDPR, and many other frameworks. It’s all automated using Trustero Compliance AI. Trustero is the trust clearing house for your SaaS businesses, replacing the need for traditional approaches to compliance through 3rd party consultancy. We've taken a new approach to Governance, Risk, and Compliance (GRC), using modern data and AI techniques. Trustero delivers the solutions and services that enable demonstrable, sustainable trustworthiness for emerging enterprises. The Trustero Compliance as a Service (CaaS) offering, establishes and manages regulatory compliance by undertaking vulnerability assessments, security risk analyses, and other measures to ensure all business processes and systems remain in full compliance. Artificial intelligence (AI) and other modern technologies mean you have the visibility needed to gain actionable insights into your compliance across the extended enterprise. More transparency means increased trust by your customers and partners, and greater operational efficiencies for your business.

6clicks

6clicks.com

Transform your approach to cyber risk and compliance with 6clicks, a leading AI-powered Governance, Risk & Compliance (GRC) platform. Designed for service providers, enterprises and governments, 6clicks streamlines building resilient cyber programs that go beyond tick-box compliance. Our unique Hub & Spoke deployment model and powerful AI engine connect distributed teams, systems, and data, providing comprehensive oversight and control.

Apollo Secure

apollosecure.com

Apollo Secure is an automated cyber platform for startups and SMEs to protect their business and achieve security compliance. The platform delivers key security outcomes with minimal investment, including: - Security Policy Generator - Security Awareness Training - Automated Vulnerability Scanning - Security Controls Library - Compliance Management

Cyberday

cyberday.ai

Cyberday is a specialized software solution designed to assist organizations in enhancing their cyber security practices and developing a tailored Information Security Management System (ISMS). As businesses increasingly navigate the complexities of digital transformation, the need for effective cyber security measures becomes critical. Cyberday addresses this need by providing a structured approach to managing cyber security tasks, ensuring compliance with various frameworks, and fostering continuous improvement in security posture. Targeted primarily at organizations seeking to bolster their cyber security frameworks, Cyberday serves a diverse audience that includes IT professionals, compliance officers, and security managers. By breaking down complex frameworks such as ISO 27001, NIS2, DORA, and ISO 9001 into manageable, prioritized security tasks, Cyberday simplifies the implementation process. This focus on task prioritization allows organizations to allocate resources effectively and address the most pressing security needs first, ultimately leading to a more robust security environment. One of the key features of Cyberday is its integration with Microsoft Teams, a platform widely used for collaboration and communication in the workplace. This integration allows users to implement security tasks directly within a familiar interface, streamlining the process and enhancing user engagement. By leveraging the collaborative nature of Teams, Cyberday encourages teamwork and accountability, making it easier for organizations to track progress and ensure that security measures are being effectively executed. Cyberday not only aids in achieving compliance but also promotes a culture of continuous improvement in cyber security practices. The software provides tools for monitoring and evaluating security measures, enabling organizations to identify areas for enhancement. This proactive approach ensures that organizations are not only meeting current compliance requirements but are also prepared for future challenges in the ever-evolving cyber threat landscape. In summary, Cyberday is a comprehensive solution that empowers organizations to take control of their cyber security management. By offering a structured framework for implementing security tasks, facilitating collaboration through Microsoft Teams, and promoting ongoing improvement, Cyberday stands out as a valuable tool for organizations committed to safeguarding their sensitive data and enhancing their overall cyber security posture.

ComplyDog

complydog.com

Make your service or product GDPR compliant without the complexity. Answer common compliance questions from your prospects and customers. Provide signed DPAs hands-free. ComplyDog is GDPR compliance software that helps software companies handle data subject requests, automate DPA signature requests, and answer common compliance questions from prospects. With ComplyDog, you can: * Quickly answer common GDPR questions from prospects and customers through a self-service compliance portal. * Showcase security and data protection practices. * Automate data processing agreement signatures. * Streamline subject access requests.

ClearOPS

clearops.io

ClearOPS offers an AI-Driven governance platform that supports customers to drive more revenue and mitigate data loss to AI model training. Govern the use of AI using AI with ClearOPS GenAI risk assessments technology and vendor management.

Compleye

compleye.io

Compleye is an ISO 27001 platform crafted specifically for startups! Our goal is to help startups towards achieving certification effortlessly and affordably, with a solution that's both easy to use and powerful. Compleye's platform is designed to enable startups to handle ISO 27001 compliance independently, without requiring prior experience. But for those who prefer expert guidance, our team of specialists is ready to fast-track your journey without the DIY hassle. We've reimagined compliance by eliminating unnecessary documents and making the process more enjoyable and accessible. Compleye offers a single platform where you can store evidence, access 35+ policy templates, dive into our in-depth wiki for ISO 27001 understanding, and utilize our signature X-Ray session to break down your business into manageable compliance components and much more. Compleye transforms ISO 27001 compliance from a daunting task into an engaging and streamlined experience. Let's make compliance (almost) fun together!

Sicura

sicura.us

Sicura automates and simplifies security compliance of IT infrastructure. Sicura provides a way to automate the translation, enforcement, and remediation of security policies at the operating system (OS) and middleware level. Sicura is used by organizations in highly-regulated industries, from government to finance to healthcare, to ensure continuous compliance to frameworks and regulations such as NIST 800-53, DISA STIG, PCI-DSS, CIS Benchmarks and HIPAA technical controls.

Vistar

vistar.cloud

Vistar Cloud empowers organizations to streamline security and compliance through automation. Our platform simplifies the process of achieving and maintaining key industry standards, including SOC 2, ISO 27001, GDPR, and HIPAA, allowing companies to focus on growth while building trust with customers and partners. By automating control monitoring and evidence collection, we help businesses save time, reduce manual efforts, and enhance security in real time. Vistar Cloud serves a diverse range of companies across the globe, ensuring they meet regulatory requirements efficiently and securely.

UpGuard

upguard.com

UpGuard is a cybersecurity platform that helps global organizations prevent data breaches, monitor third-party vendors, and improve their security posture. Using proprietary security ratings, world-class data leak detection capabilities, and powerful remediation workflows, we proactively identify security exposures for companies of all sizes.

Risk Ledger

riskledger.com

Risk Ledger is a cybersecurity and risk management platform designed to help organisations securely share risk data with their supply chains. This solution addresses the pressing need for businesses to effectively identify, assess, and manage third-party risks while ensuring compliance with various industry standards. By streamlining the risk management process, Risk Ledger empowers organisations to maintain operational integrity and safeguard sensitive information. Aimed at organisations with complex supplier networks, Risk Ledger offers a centralised system for conducting comprehensive risk assessments and sharing vital data. Sectors such as finance, healthcare, and manufacturing benefit greatly from the platform's insights into third-party vendor risk profiles. These insights help businesses bolster operational resilience and protect against potential breaches or vulnerabilities from supply chain partners. Risk Ledger’s customisable risk assessment tool allows organisations to tailor evaluations to their specific needs, meeting various regulatory requirements. The platform’s collaborative network enables real-time communication and data sharing, ensuring all stakeholders remain informed and engaged. This approach enhances the effectiveness of risk assessments and promotes transparency. One major advantage of Risk Ledger is its ability to improve supply chain transparency and accountability. By providing a shared platform for risk data, organisations can build trust and foster collaboration with their partners, leading to more informed and proactive decision-making. The platform’s strong focus on compliance also helps organisations meet regulatory obligations, reducing the risk of penalties and strengthening their reputation. Risk Ledger is an essential tool for navigating the complexities of third-party risk management. Its combination of collaborative features and robust assessment capabilities makes it a valuable asset for businesses aiming to enhance their cybersecurity measures and mitigate supply chain risks, creating a more secure and resilient operational framework.

SecurityScorecard

securityscorecard.com

Stopping sophisticated cyberattacks requires visibility beyond your organization. Security teams need a complete understanding of their attack surface and business ecosystem risk—including partners, contractors, third- and fourth-party vendors, and supply chains. As the industry leader in security ratings, SecurityScorecard provides actionable insights for over 12 million organizations so you can quantify trustworthiness, quickly respond to cyber risks, and strengthen cyber defenses. SecurityScorecard is a security ratings, response, and resilience company. As the industry leader in security ratings, we provide actionable insights so you can make fast, informed decisions that improve your defenses. SecurityScorecard offers the world’s most comprehensive platform for quantifying and reducing risk, so you can instantly know whether an organization deserves your trust and show others that you deserve theirs. With SecurityScorecard, you can quantify trustworthiness and instantly know the cyber risk of any company worldwide, including your business, competitors, vendors, and downstream suppliers. You can strengthen cyber defenses by accessing a stream of risk intelligence that pinpoints vulnerabilities, prioritizes next steps, and clarifies remediation plans. And you can verify vendor readiness by identifying cyber-risks posed by vendors and sub-tier suppliers throughout your ecosystem– and take action to ensure their problems don’t become your problems. What we offer: Supply Chain Cyber Risk: Your supply chain consists of your third and fourth parties as well as Nth parties that are all connected to your business. Vulnerabilities and threats in your supply chain can pose risks to your business operations. With SecurityScorecard, you can significantly reduce or eliminate the risk of compromise from a vendor or business partner. Offerings include: Third-Party Cyber Risk Management, Automatic Vendor Detection, Supply Chain Risk Intelligence, and Security Questionnaires. Threat Landscape: Go outside the wire to identify threats facing your organization and your supply chain. Leverage terabytes of data and AI-driven analytics to identify the threats that put your business at risk. Offerings include: Attack Surface Intelligence, Intelligence Feeds, and Vulnerability Intelligence. Security and Risk Operations: SecurityScorecard enables companies to see what a hacker sees across their own external attack surface so they can identify threats and take action before the bad guys have a chance to exploit critical vulnerabilities. Offerings include: External Attack Surface Management and Cyber Risk Quantification. Services: A focus on expert-led continuous improvement, actionable insights, and tailored strategies positions SecurityScorecard as a trusted partner in achieving and maintaining a robust cybersecurity posture. Offerings include: Digital Forensics & Incident Response, Advisory Services, Penetration Testing, Red Team, and Tabletop Exercises. MAX: SecurityScorecard MAX is a technology-enabled supply chain cyber risk managed service. Organizations leverage SecurityScorecard's technology, expertise, and partner ecosystem to minimize supply chain risk and gain tangible business outcomes.

injixo

injixo.com

injixo is a leading cloud-based workforce management (WFM) solution, designed to empower people to do outstanding work. Their comprehensive platform, featuring advanced forecasting, scheduling, real-time management, and employee engagement tools, is constantly innovating to meet ever-changing business needs. injixo is trusted by a global community of 200,000 users in over 30 countries worldwide, to optimize your workforce efficiency every day. InVision, the driving force behind injixo, is a multiple-time recipient of the Great Place to Work® certification, and ranks in the top 5% of the most popular companies on Kununu. This recognition highlights their culture, deeply rooted in autonomy, trust, and reason. They cultivate a learning-centric atmosphere that unleashes the full creative potential of people, embracing practices like pairing and open spaces to shape the future of work. Their committment lies in fostering an environment where they can grow and do outstanding work. This, in turn, enables them to create software for organizations to do the same for your people. injixo is a hybrid company, with people working fully remotely, from their offices, or in a combination of both. Their headquarters is in Düsseldorf, Germany, with offices in Chicago, Leipzig, London, Paris, and Utrecht.

PCIPal

pcipal.com

PCI Pal is the global provider of secure payment solutions. PCI Pal’s globally accessible cloud platform empowers organisations to take Cardholder Not Present payments securely without bringing their environments into scope of PCI DSS and other card payment data security rules and regulations. With products served from PCI Pal’s cloud environment, integrations with existing telephony, payment, and desktop environments are flexible and proven, ensuring no degradation of service while achieving security and compliance. PCI Pal provides a true omnichannel solution so payments can be managed securely via telephone, IVR or across any digital channel, including Webchat, Whatsapp, Social Media, Email and SMS. PCI Pal has offices in London, Ipswich (UK), Charlotte NC (USA), Sydney (Australia) and Toronto (Canada).

ITC Cloud

itccloud.com

ITC Cloud allows your organization to collaborate easily, communicate from anywhere, and focus on doing better business. Ít unified communications platform helps you free your staff from their desks with its high-quality VoIP phone service. Need to improve you customer service experience? Check out ITC Cloud CX, its dedicated call center platform that delivers the highest quality support experience and let's you optimize the way you communicate with your customers. As part of In-Telecom, ITC Cloud was created to provide a simple and reliable way for businesses to have a unified communications solution. ITC Cloud gives you the ability to work from anywhere on any device; whether it’s from your desk phone, cell phone, or computer in a seamless manner. ITC Cloud is also backed by 24/7 help desk and a company that cares about the overall efficiency of your business. ITC Cloud takes pride in delivering the best customer experience from start to finish and beyond. ITC Cloud makes moving to the cloud easy!

QStory

qstory.ai

QStory is the pioneer of Intraday Automation (IDA). QStory exists to create a better everyday life for customer service professionals by helping them work in a happier, more empowering, and productive environment. QStory's powerful AI platform automates resource management in line with real-time customer demand and staff availability, giving agents proactive control over their work schedules while still offering customers the best possible service experience. With QStory IDA, contact centers can supercharge their existing workforce management systems to enhance staff engagement, well-being, and satisfaction, leading to greater retention, performance levels, and results.

Primo Dialler

primodialler.com

Call Centre Technology The Primo Partnership is a leading telecommunications business whose focus is the supply of a full range of emerging Internet Protocol (IP) based products and services to businesses. Their voice and data product portfolio includes minutes, line rental, broadband, call centre dialer applications, telephone system installation and maintenance, and a full range of Hosted Cloud services. They bring together proven and scalable products that deliver improved service, reduce costs and increase operational efficiency for SME and corporate clients throughout the UK. Their team has a collective knowledge of over 20 years in the communication industry and are already well skilled in the new frontiers of telecommunications, from hosted dialers and VOIP technology to voice broadcasting and mobile communication. With a rapidly expanding client base and reliable global presence, you can be sure The Primo Partnership is best placed to lead your organisation into cutting edge telephony.

Cinareo

cinareo.com

Cinareo is an innovative SaaS solution for capacity planning that complements any WFM platform and sets a new standard for workforce planning and decision support for multi-channel contact centers. This platform provides robust and pro-active resource planning and financial analysis to cost-efficiently manage front and back-office staff, as well as all support staff. Cinareo is founded in best practices with inputs spanning over 30 different categories, allowing for extremely accurate planning capabilities, including recruitment and training planning and what-if scenario modelling. Cinareo eliminates the need for unsustainable Excel spreadsheets, answers “What if?” questions in mere seconds, while providing a single source of truth for resources and financial requirements across all queues, skills, and lines of business within an organization. Not only is Cinareo configurable to each unique organization, but it provides "one source of the truth" with built-in version control, online collaboration capabilities, and pro-active planning for new hire recruitment and training. Stop planning just one or twice a year. Stop struggling with manual spreadsheets and spending hours using Excel. Plan quickly, plan easily and plan often online with Cinareo.

Supply Wisdom

supplywisdom.com

Supply Wisdom transforms global business with comprehensive, predictive, real-time risk intelligence. Through continuous monitoring, comprehensive intelligence reports, and real-time alerts, Supply Wisdom speeds business growth, lowers costs, increases security and compliance, and unlocks revenue opportunities. Supply Wisdom’s full-stack AI-based SaaS products turn open-source data into risk intelligence and are the market’s only software to cover all risk domains in real-time: financial, cyber, operational, ESG, compliance, Nth party, and location-based risk. Supply Wisdom clients include Fortune 100 and Global 2000 firms in the financial services, insurance, healthcare, and technology sectors, including United Healthcare, BNY Mellon, and Bank of Ireland. Supply Wisdom values diversity with a global workforce that is currently 57% female. Contact us today for a quick demo so you can see how our actionable approach can achieve great results for your company.

Shopl

shoplworks.com

Shopl is an All-in-one solution for time & attendance, task management. 01. Attendance and schedule management For all employees both working at one and multiple locations, we enable convenient scheduling for visiting workplaces and keeping records of the working hours. * Scheduling * Attendance (clock in/out) * Journey Plan 02. Communications Receive on-site reporting easily and communicate with frontline employees in real time. * Notice & Survey * Posting Board * Chat 03. Task Management Employees can easily check today's tasks and get them done. Leaders can monitor the results of assigned tasks. * To-Do (Checklists) * Report * Today’s Task 04. Target Management & Expense Assign targets to each workplace and manage performance. It is also possible to manage expenses(receipts). * Target & Achievement * Expense Management 05. Data Extraction and Analysis Shopl dashboard(PC ver.) provides important indicators, insights, and reports for decision-making and strategizing. Access the dashboard and try more features that will support managing frontline work.

TorkeHub

torkehub.com

TorkeHub AI CRM - Your Smart Business Growth Companion TorkeHub AI CRM is an innovative, AI-powered Customer Relationship Management solution designed to help businesses streamline their operations and accelerate growth. Whether you're managing leads, tracking sales, or automating tasks, TorkeHub provides an all-in-one platform to simplify your workflow and improve efficiency. With advanced features like AI-driven insights, real-time analytics, customizable dashboards, and seamless integrations, TorkeHub enables you to make data-driven decisions with confidence. From lead management to sales optimization, time management, and team collaboration, TorkeHub is built to scale with your business needs.

Arbeit

arbeitsoftware.com

Arbeit Software is a VoIP provider built from the ground up by & for business & debt collection agency owners. Arbeit cloud-based dialers and VoIP phone solutions facilitate efficient communication with consumers, clients, and team members.

Cention

cention.com

Revolutionize customer interactions with Cention – the ultimate omnichannel contact center. Elevate support, automate tasks, and collaborate seamlessly. Transform your customer experience with Cention, your all-in-one solution for unparalleled communication and support. Elevate your business with a truly omnichannel platform that seamlessly integrates Chat, Email, Phone, SMS, Messaging, and Social Media, providing a comprehensive 360° view of your operations. * Responsive Customer Support: Respond to your customers on any channel, ensuring a connected and streamlined experience. Unify and collaborate your workforce across various communication channels, making it easier to handle customer responses and queries. * Automation for Efficiency: Automate, delegate, and label tasks to keep errands organized based on priority, time, and value. Implement advanced CSS capabilities such as chatbots, website FAQs, and a Knowledge Base to enhance the efficiency of your contact center. * Data-Driven Personalization: Grow your contact database with personalized data using artificial intelligence solutions. Integrate apps and processes into your contact center to better suit your business needs and support your agents with organized information through the Knowledge Base. * Efficient Errand Handling: Set up errand tags, prioritize tasks, and create personalized templates for frequently asked questions. Maximize your team's efficiency, enabling them to provide quick and effective resolutions to customer queries. * Seamless Collaboration: Allow agents to collaborate within the organization or with external experts to enhance customer query responses. Create a safe space for communication, ensuring easy information acquisition. Why Cention: * Extensive Analytics: Generate customized reports for better decision-making, including SLA times, incoming errands, and organization overviews. Keep your contact center COPC-compliant and verified by certified coordinators. * Easy and Transparent Pricing: Pay for what you use with their simple and transparent pricing structure. * Customer-Centric: Agents never have to transfer a customer again with their Omnichannel contact center software.

Contingent

contingent.ai

Contingent - The Supplier Insight Platform Your Whole Business Will Love. We help teams get the supplier insight they need, to instil transparency, and build resilience across their business. Contingent is an easy to setup, intuitive platform, that fits seamlessly into any workflow. It's a single place where you can find answers you need about suppliers. Real-time monitoring lets you know what’s going on, all the time. So, you can focus on delivering true value - identifying potential risks and unlocking actionable opportunities.

AuditComply

auditcomply.com

AuditComply enables modern businesses operating in highly regulated industries to manage their compliance demands and provides a new level of visibility through our Analytic dashboard, instantaneous report generation, issue tracking and in-depth analytics.

Omind

omind.ai

Empowering Businesses with Unified Customer Experience Platform Omind is a leading provider of innovative solutions that leverage advanced AI, machine learning, and intelligent automation to transform customer experiences and drive business success. With a comprehensive suite of Digital CXM products & Automation solutions, Omind empowers organisations to collect, integrate, & intelligently act on every customer needs, delivering personalized and impactful interactions at scale.​

Everstream Analytics

everstream.ai

Everstream Analytics sets the global supply chain standard. Through the application of artificial intelligence and predictive analytics to its vast proprietary dataset, Everstream delivers the predictive insights and risk analytics businesses need for a smarter, more autonomous and sustainable supply chain. Everstream’s proven solution integrates with procurement, logistics and business continuity platforms generating the complete information, sharper analysis, and accurate predictions required to turn the supply chain into a business asset. To learn more, visit www.everstream.ai.

Rezo.ai

rezo.ai

Rezo.ai is an autonomous platform that revolutionizes contact center operations with AI-powered solutions and real-time support. With their suite of products, including Engage AI, Analyze AI, and Agent Assist, they empower organizations to streamline customer interactions, enhance agent performance, and optimize business functions for greater efficiency and success. Their products enable multi-lingual customer conversations, automated tagging, accurate speech-to-text conversion, SOP-driven audits, and more, all powered by their deep integration with LLMs and data analytics. With Rezo.ai, enterprises can achieve higher productivity, increased revenue generation, overhead reduction, and uncover valuable insights into customer interactions. Rezo.AI is a Data first Contact Center powered by Autonomous agents that aim to transform customer experience by automating and analyzing customer-agent interactions across multiple voice as well as non-voice channels in 20+ languages. There are two major pillars on which the product is built: - Engage AI: It helps automate customer-agent conversations and acts as a self-serve platform to understand and resolve customer queries. - Analyse AI: It helps analyze customer-agent interactions and provides valuable insights in order to enable businesses to make proactive decisions.

TechnoMile

technomile.com

TechnoMile empowers companies to find, pursue, win, and retain more business with the government. Our transformative cloud solutions empower companies doing business with the government to optimize BD and capture processes, fuse curated public information with their own data to gain unique insights, streamline contract management, and mitigate risk throughout the entire lifecycle of government sales.

VISO TRUST

visotrust.com

A rationalized vendor security due diligence platform. VISO TRUST puts reliable, comprehensive, actionable vendor security information directly in the hands of decision-makers who need to make informed risk assessments.

Golioth

golioth.io

Built IoT your way without the stress. Securely connect your MCU then capture and route sensor data anywhere with the Golioth SDK. Build secure, scalable, and innovative IoT in a fraction of the time.

AI Rudder

airudder.com

AI Rudder is a software company that harnesses the power of AI voice automation to supercharge customer experiences. With AI voice assistants, your call center can make quality human-like calls at lightning speeds, collecting and analysing data automatically to reach and activate more customers. AI Rudder helps call centers reduce costs by automating repetitive tasks and lowering agent workload. This frees up agents to focus on things only humans can do. Over the long term, AI Rudder aims to rethink the future of business communication.

Callbi

callbi.io

Callbi is a secure cloud based recorder agnostic software as a service speech analytics solution for contact centres. Callbi makes use of proprietary speech to text technology developed over a period of more than 15 years, and accurately transcribes and analyses South African English, Afrikaans, Sesotho and isiZulu, with other vernaculars under development. Callbi enables your organization to monitor and analyze a 100% of your customer calls, to ensure compliance, sales or collection effectiveness, operational efficiencies, and optimize customer experience. Callbi also enables your organization to maximize revenue, reduce costs and mitigate risks.

Qubitro

qubitro.com

Qubitro is a Device Data Platform (DDP) built for a hyper-connected world, emerging as the Infrastructure of the Internet of Things. Qubitro allows startups to build and scale more easily, enterprises to accelerate their digital transformation, and solution providers to build and sell faster.

2Smart Cloud

2smart.com

IoT cloud platform and complex solutions for companies of any size - startups, equipment manufacturers, and large enterprises. We provide expertise at all levels of IoT product creation: from idea to market launch.