Page 11 - Top Boost.ai Alternatives
Cust
cust.co
Elite Customer Success teams get better with Cust AI agents. AI agents enable CSMs to get to know even your smallest customers. Turns these insights into personalized success plans. Recommends the next best action across the customer journey. Cust is an autonomous customer success platform that makes high-touch experience possible for smaller customers. The platform gives companies AI agents that proactively get to know their long-tail customers. Turns these insights into a personalized success plan. Influences their decisions across the full customer journey - from onboarding to renewal.
ContactEngine
contactengine.com
ContactEngine is an award-winning proactive conversational AI technology used by large corporations across industries to automate customer communications. ContactEngine enables you to provide proactive customer service as a business - interacting with customers through the channels they’re most comfortable with, before they need to contact you. ContactEngine AI starts and runs intelligent conversations, transforming the efficiency and costs of your operations, and revolutionizing your customer experience. ContactEngine is deployed in multiple industries internationally, including telecommunications, banking, insurance, retail and utilities. Clients include Argos, Asda, British Gas, BT, DHL, Sky, TELUS, Verizon, Virgin Media, Whirlpool. ContactEngine is privately owned.
Alivo
alivo.ai
Alivo is automating customer communications, helping businesses deliver instant, personalized, and intelligent interactions that actually drive business. Its advanced AI technology enables seamless and efficient conversations, allowing businesses to expand their reach and enhance customer satisfaction. Alivo helps home service companies capture more leads, convert them quicker, and drive repeat business with an AI-powered lead management platform.
Whelp
whelp.co
Whelp reduces wait time for your customers by 60% and helps your company deliver faster, richer experiences with an AI-based Chatbot, Omnichannel Messaging, and a Unified Inbox. They also deliver the most advanced reporting to help you measure and track team and company performance for a more optimized and delightful customer support experience.
Robylon AI
robylon.ai
Robylon is an AI-powered customer support platform that can handle your company's support queries on Email, Tickets, Chat, WhatsApp, and Phone. It automates over 80% queries, improves resolution times by over 90% and helps reduce costs by over 30%. Robylon’s key value proposition: 1) 80% customer queries automatically resolved by AI agents 2) Rest 20% queries handled by our in-house human agents 3) 90% reduction in Average Handling time (AHT) and 30% reduction in costs 4) All 3 channels supported: Tickets/Emails, Voice and Chat/Social (Whatsapp, Instagram, etc.) 5) Billing only for the resolved queries 6) 40+ languages supported
klink.cloud
klink.cloud
klink.cloud, is a cloud-based communication platform that simplifies and streamlines customer service operations for contact center teams, helping them deliver better customer experiences more effectively. klink.cloud is a comprehensive omnichannel contact center platform that unifies all customer interactions across multiple channels, including voice, video, email, SMS, and social media. It features robust in-app voice and video calling capabilities, conversational AI and chatbots for automation, and virtual numbers from over 80 countries. The platform offers advanced CRM and ticket management systems, complete with help desk ticketing, team collaboration, and custom reporting. Its IVR and ACD systems ensure efficient call routing, while comprehensive call management tools provide real-time metrics and detailed performance reports. Seamless API integrations allow for easy synchronization with existing tools, enhancing the platform's flexibility and functionality. Enterprise-ready and scalable, klink.cloud is designed to streamline customer support operations, improve customer satisfaction, and deliver a seamless customer experience across all touchpoints.
Maqsam
maqsam.com
Maqsam is the leading Arabic AI-powered Contact Center Solution in the MENA region designed to revolutionize customer experience. Leveraging groundbreaking advancements in AI technology, Maqsam has spearheaded accurate Arabic Call Transcription, advanced analytics, and insights, along with unique AI modeling utilizing its in-house designed LLM. With Maqsam, support and sales teams can automate repetitive tasks, increase efficiency, and drive revenue growth across multiple communication channels including voice calls, WhatsApp and more. We enable companies to expand market reach and establish local presence with access to local numbers in more than 200 cities. Companies can integrate Maqsam with their preferred CRM system to optimize data management and deliver customer service that exceeds expectations.
Parloa
parloa.com
Parloa is a leading global AI company with a vision to make every customer interaction as easy as talking to a friend. They amplify the customer service experience with their AI Agent Management Platform. This enterprise-grade platform automates contact centers by leveraging the full power of generative AI safely & reliably in the context of consumer interactions. It combines highly-skilled personal AI agents that engage in natural and unique conversations with every customer, with AI assistance for human agents when they get on the line. Global brands trust Parloa to connect with their customers, ensuring they feel heard through exceptional experiences that increase satisfaction, encourage sales, and build loyalty. Parloa was founded in 2018 by Malte Kosub and Stefan Ostwald with offices in Berlin, Munich, and New York.
Mava
mava.app
The ultimate customer support platform for community-driven companies. Support, respond, track and optimize support from one place, wherever your users are. Mava is building a customer support platform for community-driven companies.
IrisCX
iriscx.com
IrisCX is enabling a world of easy, effective & predictable B2C customer experiences. IrisCX guides users in capturing defects and automatically documents the tasks, making them ready for staff to act on, saving time and resources. IrisCX uses smart video to resolve consumer problems faster. IrisCX's customer interaction platform allows consumers to either self-assess their issue, schedule a time to talk to a service expert or show a service expert what their concern is to receive help in real-time. Built for enterprise, IrisCX's platform captures data in a consumer self-help environment. Home product companies get insights into how consumers choose, set-up and support their products. Using data and analytics from recorded sessions, home product companies can provide a better customer experience by helping consumers on demand and build better products by engineering out common problems.
Propane Chat
propanechat.com
Respond to customer messages with ChatGPT Customized AI chatbot, powered by ChatGPT, answering your customer's questions in seconds. The chatbot is immediately trained on your website's content when installed. Propane Chat is integrated directly into Wix Chat allowing you to see and take control of the conversation anytime. Add additional training documents and chat corrections for further customize and train Propane Chat
Hornbill
hornbill.com
Hornbill is an innovator of cloud-based business collaboration technology and applications that engage teams, optimise operations and deliver better customer experiences. Our new collaborative Service Management application combines 2 decades of ITSM experience with a powerful, innovative collaboration platform, allowing teams to connect anywhere, anytime, in any language. Hornbill’s software supports customers at thousands of commercial and governmental sites worldwide.
LimeChat
limechat.ai
LimeChat helps e-commerce brands sell, support, and market on WhatsApp. They have been pioneers of WhatsApp commerce, working with 300+ leading brands like HUL, ITC, Mamaearth, Wow Skin Science, Neemans Shoes, and Snitch. They help reduce CAC, boost retention, and deliver amazing experiences through WhatsApp, making it over 10% of their online revenue. Their focus is on helping businesses create exceptional experiences on WhatsApp! What makes them the trailblazer in WhatsApp experience? 👉 GPT-powered Chatbots for human-level experiences 👉 2-way WhatsApp campaigns for 2x ROI without spamming 👉 AI-enabled CRM built for e-commerce 👉 The best-performing Click to WhatsApp ads They would love to give businesses a tailored consultation to help deliver the best experience on WhatsApp.
Glia
glia.com
Glia is the leader and pioneer of Unified Interaction Management—redefining how companies interact with their customers. Glia's ChannelLess™ platform architecture powers seamless customer interactions across call center, digital, web, and AI automation. Glia is reinventing how businesses support their customers in a digital world. Glia's solution enriches web and mobile experiences with digital communication choices, on-screen collaboration, and AI-enabled assistance. Glia has partnered with more than 300 banks, credit unions, insurance companies, and other financial institutions across the globe to improve top and bottom-line results through Digital Customer Service. The company is recognized by analysts for its innovation - including Gartner as a Cool Vendor, and has raised over $150 million in funding from top investors.
SYDLE ONE
sydle.com
SYDLE ONE is an all-in-one corporate digital platform that provides several solutions in one place, allowing you to keep up with the digital transformation. The platform provides you with native and seamlessly integrated solutions, flexible architecture to connect other corporate systems and applications, and many extra resources to enrich your users’ experience. Take a look at a few SYDLE ONE solutions available in different plans: * BPM: business process automation and workflows. * ECM: centralized data and complete content and document management. * Analytics: real-time business indicators. * CRM: 360-degree customer relationship management. * Service Desk: complete management of your tickets and customer service. * Service Portal: next-level self-service and relationship portals. * SYBOX: solutions for shared services, such as HR, procurement, finance, and more. * E-commerce: an online sales platform with integrated front-end and back-end. * Billing: billing management, with pricing, invoicing, collecting, and more.
Aquant
aquant.ai
Aquant’s Service Co-Pilot platform helps enterprise organizations reduce service costs, improve customer experiences, and identify the best solution to any service-related issue. Using a service domain-specific natural language processing model, Aquant’s best practice engine mines service data, including work orders, logs, manuals, and notes. Then, it improves AI performance by converting expert knowledge into synthetic data, training Service Co-Pilot to adapt based on feedback rather than hard-coded workflows. Aquant empowers every stakeholder (e.g., the end customer, contact center agent, or field technician) to diagnose and resolve problems like an expert. The platform enables business leaders to analyze service performance trends and make strategic decisions informed by data.
Deepser
deepser.com
Deepser S.r.l. is a software house that develops, produces and sells innovative products and services with high technological value. Its main product is Deepser, an ITSM platform. Deepser is an innovative and intuitive IT Service Management solution, with an interactive web interface. It allows you to manage business processes, organize support requests, optimize the use of company resources and improve customer satisfaction. The ITSM software respects the ITIL framework; its innovative automation algorithms allow for a rapid implementation. The possibility to easily integrate it with other software make Deepser a convenient and smart option for companies of every industry and size. Deepser is a corporate suite that offers the following modules: Service & Help Desk, IT Asset Manager, CMDB, CRM, Crontract Management, Knowledge Base, Password Manager, Dashboards, Chat, Board, Reports and many more.
Thena
thena.ai
Thena is the modern ticketing platform for B2B customer support with AI super powers. Leading B2B brands like Vercel, Amplitude, LaunchDarkly, RudderStack and incident.io use Thena to enhance their customer experience with AI and real-time messaging.
Brexa
brexa.ai
Automate tasks with AI agents, Grow Your Business without expanding your headcount. Each of our purpose-built products is extensive and powerful on its own, but the true impact comes when you experience them together as a unified solution. Brexa is the simplest CRM for sales, appointment scheduling, invoicing, Live chat & customer management.
ClickConnector
clickconnector.com
ClickConnector is your new favorite customer support platform, offering the perfect blend of ChatBot workflows, AI, and human support for an exceptional customer experience. Streamline your customer service operations, cut costs, and elevate your brand's customer experience with ClickConnector.
Chatmasters
chatmasters.io
Chatmasters is an AI-powered chatbot service that provides automated customer support and sales assistants to businesses. The chatbots are designed to understand products, services, and common customer questions in order to provide quick and accurate responses.
ChatForm
chatform.com
The revolutionary AI customer support platform that resolves tickets with human reasoning and empathy tailored specifically for the online gaming market. Breathing Life into Forms. Chat Your Way Through Forms with ChatForm. Transform the way you ask - Revolutionize your form experience with our AI-powered ChatForm solution.
Siena AI
siena.cx
Siena AI is the first-of-its-kind autonomous customer service platform designed for commerce. We combine human empathy with advanced LLM-powered automation to redefine how brands like K18, Kitsch, and Simple Modern engage with their customers. Streamlining customer interactions is at our core, enabling brands to autonomously handle customer service and Social Media chats in over 100 languages using generative AI. Our mission is to make exceptional customer experiences universally available and to tap into the boundless potential of human connection. As a result, brands that collaborate with us not only enhance their customer experience but also achieve efficiency, bolster loyalty, and optimize operational costs. Siena is making world-class experiences a norm while humanizing the internet.
Knowmax
km.knowmax.ai
Knowmax is an AI-powered, full-suite Knowledge Management solution built by CX experts to help you deliver first-rate customer experience across touchpoints. We have been working with Fortune 500 companies enabling them to deliver customer delight through strategic knowledge management. Our KM modules, viz knowledge base articles & FAQs, visual how-to guides, and cognitive decision trees, are purpose-built to make contextual and actionable knowledge readily available to your support champions and customers with minimal effort. With our no-code DIY content creation capabilities, you do not need any technical expertise to create content. Our native integrations with CRM and contact center technology enable users to access relevant information right where they are without switching multiple screens. Born out of a contact center, we understand the numberless roadblocks customer-focused companies face and believe that the right knowledge at the right time makes a difference in shaping customer experiences. Our next-gen KM platform is built with this understanding to enable you to rise above your customers' ever-evolving expectations by making your knowledge work for you.
Inbenta
inbenta.com
Inbenta is a conversational AI platform that helps companies improve customer experience and reduce costs through intelligent automation. Use Cases: Customer Service, IT Helpdesk, Marketing & Sales, HR, Digital Transformation. Products: Chatbot, Search, Benti (case management/ticketing), Knowledge, Digital Instructor (interactive product demos). Technology: Proprietary AI, AI Platform, Generative AI Integration. Competitive Advantage: Inbenta's conversational AI has been trained on billions of customer interactions over a decade, across industries, making it proven to improve customer experience. Customers & Industries: Inbenta serves over 1,000 companies globally across industries like banking, travel, government, e-commerce, technology, healthcare, insurance, utilities, and telecommunications.
EmbedAI
thesamur.ai
EmbedAI is a platform that enables users to create AI chatbots powered by ChatGPT using their data. A Chatbase alternative.
Blits
blits.ai
Blits.ai is the AI Ecosystem which combines the AI power of Google, Microsoft, OpenAI, IBM, Rasa, Wit, Amazon, Stanford, and many others in one platform. Build, train and deploy chatbots and voicebots with: - Generative AI models (GenAI) - Retrieval Augmented Generation (RAG) - Gain control by adding Conversational AI flows to GenAI Choose from a multitude of Large Language Models (LLM's) to train your bots. At scale, for any type of use-case. Focus on building a bot with the perfect tone of voice for your audience, and switch / optimize the underlaying AI Technology later. Always stay ahead of the competition with 'Blits Automate', giving your bots the latest combination of AI tech that fits your use-case automatically. Reuse templates between bots, creating multi language/country/brand interactive communication on your existing channels (WhatsApp, Slack, Twilio, Web, Salesforce, etc.) Connect backends to build smart bots (Automation Anywhere, SAP, ServiceNow, UIPath, SQL databases, APIs, etc).
AINIRO.IO
ainiro.io
AINIRO.IO is a platform that allows you to create a custom AI chatbot based on the ChatGPT language model. Some key features and capabilities include: * The chatbots are powered by OpenAI's technology, providing the same high-quality conversational abilities as ChatGPT. * The platform can automatically scrape your website to create a custom chatbot tailored to your content and data. * You can integrate the chatbot into your website, ecommerce platforms like Shopify, CRM systems, and more. * The chatbots can display images, collect leads and user data, and provide real-time information by connecting to the internet or your own data sources. * Key benefits include increased sales and conversions, reduced customer service costs, and improved productivity. * Pricing starts at $49 per month for a custom AI chatbot. * The platform provides a free trial so you can test out the capabilities for yourself. AINIRO.IO seems to offer a turnkey solution for adding a powerful AI chatbot to your website or business, leveraging the latest language model technology. The focus is on providing a seamless, customizable, and integrated conversational AI assistant.
Omnie AI
omnie.ai
Omnie AI is a multi-channel, cross-team AI assistant platform that helps businesses across various industries. Some key features and offerings include: * Connects information from websites, documents, and live systems to provide a personalized AI assistant * Allows the AI assistant to quickly retrieve information, generate content, and coach teams * Enables creating individual threads and workflows for client accounts, teams, or projects, linking documents, apps, and communication channels * Offers personalization options to set the right level of individuality and proactivity for recommendations * Allows bookmarking content, searching chat history, and sharing chats with the team * Provides industry-specific AI solutions for real estate, recruitment, e-commerce, charities, marketing, education, hospitality, finance, and healthcare The platform aims to develop AI solutions that can understand human preferences and perform tasks autonomously. The roadmap includes: * Allowing conversational information retrieval and content creation * Connecting external apps to make real-time recommendations * Enabling the AI to communicate with humans and machines, update records, and create reports with minimal supervision Omnie AI is a brand of Intreface Ltd. The website lists the company's US, UK, and Hong Kong office locations and contact information.
NotBot
notbot.in
Not-Bot is a complete WhatsApp Automation, Marketing, and Chatbot building platform. It is a bot that can automate almost all the things that we do on the internet, from placing an appointment to buying groceries and paying for those, all these and a lot more can be automated using NOT-BOT on WHATSAPP. Not-Bot can work as an IVR on your WhatsApp or it can act like a real human when integrated with AI. Not-Bot can be integrated with any database, any website, or any app. If something works using the internet, Not-Bot can be connected to it and merge into the process flow as if the whole system was built around the bot. Features that can be automated using Not-Bot : 1. Book an appointment 2. Track appointment 3. Payments 4. Feedback/query/complaint 5. Place orders 6. Track the status of orders 7. Cancel orders 8. Quizzes 9. Surveys 10. OTP 11. Transaction alerts 12. Reminders 13. Get/send photo portfolios, menus, etc. 14. Get/send product videos 15. Get/send customer Geo-location 16. Get/send medical reports, report cards, and other files. 17. Live chat & Support Businesses/institutes where it can be used: Everywhere Medical Institutions (Hospital, Medical camps, Pharmacy, Labs, Clinics, etc.) Educational institutions (Schools, Colleges, Universities, Websites, Apps, etc.) Real estate (Selling, Renting, etc.) E-commerce Cloud kitchen Courier services Hyperlocal delivery/businesses Govt. Offices, etc. Fintech (Banks, NBFC, Micro Loan apps, etc.)