Raygun
raygun.com
Get instant visibility into the health of your software to proactively identify and resolve issues before they impact your customers. Raygun's suite of digital experience monitoring tools surfaces actionable, customer-centric insights across your entire tech stack. Monitor and improve software quality and performance to deliver fast, error-free experiences that delight your customers and grow your business. Raygun's products cover three main areas, all fully integrated with each other to unlock deeply powerful insights, unlike anything your team has experienced before. Crash Reporting - Fix bugs with greater speed and accuracy. Go straight to the root cause of crashes and errors with granular diagnostics right down to the line of code. Replicate and resolve issues faster, improve reliability, and free up time for more meaningful work. Real User Monitoring - Deliver flawless software experiences. Understand your customer's digital experience with real-user insights you can trust across every user, session, and device. Monitor error and performance trends in real-time and proactively address business-critical issues before they impact your customers — and your revenue. APM - Out of this world application performance monitoring. Get unrivaled visibility into server-side performance. Uncover detailed, code-level insights into server-side performance with a comprehensive session trace breakdown that tells you exactly how your code executed, down to the millisecond. Raygun is the fastest way to improve your customers' digital experience. Try it for free today!
Honeycomb
honeycomb.io
Honeycomb is the observability platform that enables engineering teams to find and solve problems they couldn't before. Honeycomb’s approach is fundamentally different from other tools that claim observability, and is built to help teams answer novel questions about their ever-evolving cloud applications. Other tools silo your data across disjointed pillars (logs, metrics, and traces), are too slow, and constrain teams to only answering predetermined questions. Honeycomb unifies all data sources in a single type, returning queries in seconds – not minutes – and revealing critical issues that logs and metrics alone can’t see. Using the power of distributed tracing and a query engine designed for highly-contextual telemetry data, Honeycomb reveals both why a problem is happening and who specifically is impacted.
Flowtrail AI
flowtrail.ai
The AI-driven conversational interface of Flowtrail AI simplifies your data analytics journey. Streamline your data analysis journey effortlessly and eliminate the complexity of traditional analysis. No analytics or SQL expertise required. Instantly generate reports and dashboards for valuable insights in a matter of minutes. Why Flowtrail AI: In today's technologically advanced world, there are many analytics platforms available, and many of them can make use of analytics experts. In contrast, Flowtrail AI allows you to ask any question about your data and receive an answer instantly, so you don't have to know SQL queries, database schemas, or analytics to use it. Features: 1. Chat with your data: Flowtrail AI automatically generates reports by speaking to your database. No SQL expertise is required. Our AI-powered system understands your intent and generates the queries necessary to retrieve the information you need. 2. Advanced Dataset Creation: Seamlessly translate plain language descriptions into SQL queries. Our AI engine interprets your instructions, constructs SQL queries, and retrieves the relevant data from connected databases, making data extraction faster and more accessible. Utilize dynamic parameters to create customizable datasets that respond to user inputs 3. Customizable Reports: Tailor your reports to fit your exact needs. Customize data visualization, formatting, and grouping to create insightful and visually appealing reports that convey your data effectively. Integrate dynamic parameters to enable interactive filtering and personalized report views. 4. Customizable Dashboards: Build dynamic dashboards effortlessly with our intuitive drag-and-drop interface. Arrange and resize visual elements to craft dashboards that provide a comprehensive overview of your data, enabling quick insights and decision-making. 5. Publish & Embed: Share your reports and dashboards securely with stakeholders using password-protected publishing. This ensures that only authorized individuals can view and interact with your reports. You can also integrate your reports and dashboards into external platforms or websites. Improve accessibility and reach by embedding your visualizations wherever necessary. 6. Connect with Favorite Databases: Effortlessly connect to your preferred databases, such as MySQL, PostgreSQL, and MSSQL. More options will be available soon. Streamline your workflow by accessing data from your favourite sources directly within Flowtrail AI, eliminating the need for manual data extraction and importing.
Dynatrace
dynatrace.com
Dynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences.
Woopra
woopra.com
Woopra is a Customer Journey Analytics solution that is redefining how companies understand, analyze, engage and retain their customers. The platform is designed to fuel optimization and growth throughout the entire customer lifecycle. Leveraging individual-level data to aggregate analytics reports for full lifecycle insights that bridge departmental gaps. Woopra’s proprietary tracking technology tracks usage across your website, product and mobile applications. In addition, the platform offers 51+ one-click integrations with partners such as Salesforce, Marketo, Intercom and Segment to seamlessly unify disparate data points across tools and teams. As data flows into Woopra, People Profiles reveal a full behavioral history for each user, from their first touch to conversion and beyond. Making every engagement an opportunity to create more personalized experiences and support. Advanced analytics features include non-linear Customer Journeys, Trends and Retention reports powered by consolidated data. Translating numbers into people and opening entirely new views of the who, the what and the how in your data. Finally, Woopra's Triggers empower teams to take real-time action on their data. Automatically personalize page content, trigger a chat message, enrolls segments drip campaigns, update a lead status or customize a promotion with zero latency. Combined with powerful behavioral and demographic data, companies are able to deliver personalized experiences through the right channel, at the right time. With more than 200,000 users and 1,000 innovative customers across the world, Woopra provides the first unified analytics solution that is used by SaaS, eCommerce and On-Demand services for understanding, engaging and connecting with customers through data.
MicroStrategy
microstrategy.com
MicroStrategy ONE is a comprehensive intelligence platform that integrates the power of generative AI with the precision of BI. A cloud-native, open architecture platform, it is built on a scalable, future-fit semantic layer designed to inject AI-powered Intelligence Everywhere™. MicroStrategy ONE empowers companies worldwide to seamlessly deliver modern data analytics solutions to tens of thousands both within and outside their organizations. Infused with leading GenAI technologies, it enables intelligence on any device to accelerate the time from data to action for any user.
Epsilon3
epsilon3.io
Epsilon3’s software platform manages complex operational procedures, saving operators time and reducing errors. It supports the entire life cycle of a project from integration and testing through live operations. * Interactive real-time synchronized procedures for multiple programs/missions * Embedded release process including approvals, edits, in-line feedback, and tracking changes between revisions * Query-able database of as-run procedures * Manual and automated procedure views and capabilities * Integrated telemetry, command and control, and mission data * Detailed analytics, reports, and dashboards
Builder.ai
builder.ai
Builder.ai, the AI powered composable software platform that allows every business and entrepreneur to become digitally powered. Builder.ai® pushes the boundaries to help everyone unlock their human potential. We do this by making our products simple, transparent, delightful and above all user-friendly; with Builder.ai anyone can build software & apps to power their future- regardless of tech knowledge or budget size. Natasha, your AI product manager can recommend features, and make suggestions to personalise your software to your needs. All you have to do is tell her what you need. Once built, we make sure your software project never goes out of date and scales as your business does. Designed for the non-techies, our composable platform offers transparent and guaranteed pricing with no lock-in and no need for an expert in the middle. A single platform to build, run and scale; bringing the idea in your head to life.
Holistics
holistics.io
Holistics allows everyone to answer their own data questions without bothering technical teams. No more “request queue frustration” for both business & data team.
Coralogix
coralogix.com
Coralogix is a full-stack observability platform that provides infinite insights for logs, metrics, tracing, and security data when and where you need them. Unique Streama© technology is used to analyze observability data in-stream without relying on indexing, meaning that your data — all of it — informs your product, operations, and business. Components within the stream store the system state to provide stateful insights and real-time alerting without ever needing to index the data — so there are never any trade-offs to achieve observability. Once ingested, parsed, and enriched, data is written remotely to an archive bucket controlled by the client. The archive can be queried directly at any time, from the platform UI or via CLI, giving users infinite retention with full control over, and access to, their data. View and query your data from any dashboard using any syntax. Coralogix has successfully completed relevant security and privacy compliances by BDO including GDPR, SOC 2, PCI, HIPAA, and ISO 27001/27701.
Alteryx
alteryx.com
Alteryx is a fun, low-code / no-code, end-to-end data analytics platform that allows anyone, anywhere, to turn extraordinary amounts of data into quick insights that help them create breakthroughs every day. Today, organizations all over the world rely on the Alteryx to rapidly upskill their workforce and produce high-impact business outcomes. So visit Alteryx.com to start your free trial and get more from your data!
Instabug
instabug.com
Instabug is a software company that provides bug reporting, app performance monitoring, crash reporting, in-app chats, and user surveys for mobile apps. The company founded in 2014.As of September 2019, Instabug has reached over 25,000 companies, 400 millions reported issues and feedbacks received, and 2 billion devices running their SDK worldwide. Instabug's software development kit (SDK) used by Android, iOS, Cordova, Ionic, Xamarin, and web developers during beta testing as well as in live production versions of their apps. It is known for customizable “Shake to Send” feature on the mobile user side and detailed reports on the developer side. Users can attach annotated screenshots, video recordings, and voice notes to supplement their bug reports, which automatically includes network and device logs and repro steps. The SDK also integrates with a range of third-party tools used by developers, including Slack, Zapier, JIRA, Trello, Zendesk, and more.
Witbe
witbe.net
Leading innovation in the Quality of Experience (QoE) industry, Witbe offers an award-winning approach to monitor the QoE delivered to users of any interactive service (telephony, video, Web), on any device (PC, smartphone, STB), and through any network (fixed, mobile, OTT). Since its foundation in 2000, Witbe has continually grown and is now trusted by more than 300 clients in 50 different countries. Broadcasters, Operators, Content Providers & App Developers, all rely on Witbe Robots to ensure flawless services. Witbe is a public company listed on Euronext Growth (ALTWIT.PA) and has offices all around the world, including locations in Paris, New York, San Jose, Denver, Montreal, London, and Singapore.
WebEngage
webengage.com
WebEngage is a full-stack Retention OS that simplifies customer engagement for 800+ brands across the globe. The platform enables businesses to build personalized and meaningful relationships with their users across various digital channels. With its comprehensive suite of tools and solutions, WebEngage empowers businesses to understand, engage, and retain customers effectively. - UNIFY CUSTOMER DATA: WebEngage enables businesses to consolidate customer data from various sources, providing real-time insights and allowing dynamic micro-segmentation for targeted campaigns based on specific customer attributes and behaviors. - MULTI-CHANNEL JOURNEYS: With WebEngage's intuitive drag-and-drop workflow builder, businesses can seamlessly design and automate multi-channel customer journeys, ensuring consistent and personalized experiences across channels such as email, SMS, push notifications, and more. - TARGETED CAMPAIGNS: WebEngage empowers businesses to automate personalized campaigns triggered by customer actions and predefined business events. This ensures timely and relevant communication to enhance customer engagement and conversion rates. - AI-DRIVEN PREDICTIVE MODELS: WebEngage Analytics dashboard empowers all metrics required to segment, engage and retain priority customers, churn to convert windows and ROI optimization,This allows businesses to focus their interventions and campaigns for maximum impact and better ROI. - 1:1 PERSONALIZATION: WebEngage enables businesses to deliver personalized experiences at scale. By incorporating user intent, preferences, and other relevant data, businesses can tailor their communications to each individual customer, fostering omni-channel customer engagement. What's more? WebEngage’s platform is quick and easy to integrate. Compatible with range of ESP and MSP, all it takes is a few hours from the tech team. Presence across the globe: With headquarters in India, WebEngage has expanded its operations globally with offices and presence in the Middle East & Africa region, Southeast Asia, and South America.
Trevor.io
trevor.io
Enable your whole team to build reports, perform look ups, and get ad hoc answers from your data using a simple, intuitive query builder (or SQL). Easily create beautiful visualisations, dashboards and reports from your data: - export into your favourite formats - send alerts via email, Zapier or to Slack - share internally with your team - share with your customers via embedded dashboards Trevor uses a secure, read-only transaction, takes only 20 minutes to set up & is dbt compatible.
Act-On
act-on.com
Act-On Software provides solutions that empower marketers to engage marketing targets at every step of the customer lifecycle. Act-On makes customer data actionable so marketers can dream big and build smart, effective marketing automation programs to grow their businesses and generate higher customer lifetime value – all with the fastest time-to-value. Get a Demo: https://act-on.com/demo/ Act-On empowers marketers to: • Grow and expand their businesses at scale through B2B demand generation, B2C sales and transactions, and customer marketing features. Orchestrate and optimize the entire customer journey — from awareness to advocacy — by building continuous, customized engagement that transforms visitors into prospects, prospects into qualified leads, and qualified leads into lifetime customers. • Deliver exceptional brand experiences throughout the customer lifecycle by automating buying journeys, personalizing communications and campaigns, and improving brand affinity and loyalty. Leverage Act-On’s automated capabilities to attract new prospects, engage your contacts, and guide leads toward more frequent and more lucrative purchasing decisions. • Drive measurable product adoption and customer retention through executing comprehensive onboarding and training programs, product adoption and customer retention strategies, and new products and services promotions. From new contacts to loyal partners, you can use Act-On to engage your audience, turn them into brand ambassadors, and keep them coming back for more. With interactive and dynamic reporting and analytics to assess, showcase, and improve performance, the Act-On Platform is designed to deliver growth marketing value for businesses and marketers of any size, shape, location, and scale. Platform features include: • Automated and adaptable buying journeys • Deep integrations with leading CRM systems and web conferencing • Website visitor engagement tracking and intent reporting • Dynamic lead scoring, segmenting, and nurturing • Social media listening, prospecting, publishing, and advocacy • Easy-to-design web forms, landing pages, and email templates • Event-triggered and transactional emailing • Active contact-based pricing for actual usage billing We get marketing. We understand your challenges. And we’re here to help you excel with every customer and every campaign.
InfluxData
influxdata.com
InfluxDB open source time series database, purpose-built by InfluxData for monitoring metrics and events, provides real-time visibility into stacks, sensors, and systems. Use InfluxDB to capture, analyze, and store millions of points per second, meet demanding SLA’s, and chart a path to automation.
ChurnZero
churnzero.net
ChurnZero is your platform and partner for Customer Success. We help your subscription business succeed at scale by giving you everything you need to improve efficiency, increase revenue, and deliver the best possible customer experiences. ChurnZero helps your Customer Success team spot potential churn risks early and see renewal and expansion opportunities faster. Best-in-class automation and personalization, in-app communications, and Customer Success AI™ make it easy to engage with customers and lead them to value. Our platform offers journeys, health scores, survey tools, segmentation, plays, reporting, real-time alerts, walkthroughs, collaboration centers and more, and integrates easily with your CRM and tech stack. Beyond the software, we pride ourselves on being your team’s trusted partner, consultant, and coach, dedicated to helping you and your team focus on the work that matters most.
Sigma
sigmacomputing.com
Sigma is an award-winning modern business intelligence (BI) and analytics platform purpose-built for the cloud. With Sigma, anyone can use the spreadsheet functions and formulas they already know to explore live data at cloud scale, down to the lowest grain of detail. Our familiar spreadsheet-like interface delivers the full power of SQL into the hands of any user while keeping data fresh and secure within cloud data warehouses. Data-first companies use Sigma to empower their employees, customers, and partners to break free from the confines of the dashboard and explore data for themselves to make better, faster decisions. Our software was built to capitalize on the performance power of cloud data warehouses to combine data sources and analyze billions of rows of data instantly – no coding required.
SolarWinds
solarwinds.com
The Help Desk Essentials Pack is the combination of Solarwinds® Web Help Desk and Dameware Remote Support. They integrate to save you time by automating and simplifying help desk and IT remote support tasks. Key features: • Centralized ticketing and incident management • IT asset management (ITAM) with automated discovery and centralized inventory • Built-in knowledge base for self-service • IT change management and customizable approval workflows • Reporting, SLA alerts, and customer surveys • Remote control Windows®, Mac OS® X and Linux® systems • Built-in tools for system monitoring, event log viewing, and network diagnostics without initiating a full remote session • Remote access to support end-users outside the firewall
SuprSend
suprsend.com
SuprSend is a powerful notification infrastructure that streamlines your product notifications with an API-first approach. Create and deliver transactional, crons, and engagement notifications on multiple channels with a single notification API. What you get with SuprSend? - Multi-tenant support for easy client management - Template management with version controls - In-App Inbox for website and app (React, Angular, JS, Flutter - embedded & Headless components) - SMS, Email, Slack, Teams, WhatsApp, Mobile & web push integration - Batching notifications & Digests - Routing notifications between multiple channels - Brand management to send notifications to customer's end users - Out-of-the-box user preference management - Vendor fallback, switch with auto-intelligent routing - Run campaigns on top of the data warehouse - Real-time logs, analytics, and failure alerts
Bold BI
boldbi.com
Turn your customers into success stories with built-in analytics. Bold BI by Syncfusion lets you embed high-grade BI and analytics into your applications. It's a complete business intelligence solution that allows anyone to create beautiful, cutting-edge dashboards. It comes with a complete data integration platform to handle the toughest data preparation challenges. From raw data sources to fully interactive dashboards, Bold BI bridges the gap between data and actionable insights in record time. The platform offers integration with over 130 of the most common data sources, including Azure SQL Data Warehouse, Microsoft SQL Server, and Oracle, as well as generic access to any data source with a REST API. Additional Bold BI features include: • Embed analytics easily with a JavaScript SDK. • End-to-end support from onboarding to finished product. • Modern data architecture—no proprietary cubes. • Powerful SDK tuned for all major frameworks. • Deploy anywhere. • Single sign-on experience with OAuth2 and OpenID. • Scalable, no-surprises licensing. • Drag-and-drop design features. • Real-time collaboration on dashboards. • Integration with Office 365 and Active Directory. Syncfusion is proud to serve a wide variety of customers, from individual developers to Fortune 500 companies. For over two decades, the company has polished one of the most impressive collections of UI controls on the market. Channeling its data visualization expertise into the simplified yet comprehensive Bold BI solution is the next step in serving the developer community's needs. To ensure every client's success, Syncfusion’s support teams stand ready to assist at each stage. From onboarding through any implementation challenges that may crop up, the company is committed to offering not just tools, but expertise. NOTE: Older reviews may reference the historical product name
Nugit
nugit.co
Nugit is an automated Data Storytelling Platform, going beyond a dashboard, helping to enable people to sift through overwhelming and complex data to find the insights and opportunities within. Nugit is able to provide these insights through data storytelling at scale, so it's immediately able to be understood.
Treasure Data
treasuredata.com
Treasure Data helps enterprises use all of their customer data to improve campaign performance, achieve operational efficiency, and drive business value with connected customer experiences. The Customer Data Cloud, our suite of customer data platform solutions, integrates customer data, connects identities in unified customer profiles, applies privacy, and makes machine learning based insights and predictions available for Marketing, Service, Sales, and Operations to drive personalized engagement and improve customer acquisition, sales, and retention. We are the best fit for enterprises and fast-growing companies because we seamlessly integrate with your existing tech stack while delivering the fastest time to value, regardless of complex environments. Our enterprise-level safeguards ensure data quality, governance, security, privacy compliance, and scalability to help companies manage consent and reduce risk across brands and regions. Powerful and user-friendly tools unite data, analytics, and business users to improve efficiency and drive growth.
Emarsys
emarsys.com
Emarsys, now an SAP company, empowers digital marketing leaders and business owners with the only omnichannel customer engagement platform built to accelerate business outcomes. By rapidly aligning desired business results with proven omnichannel customer engagement strategies — crowdsourced from leading brands across your industry — our platform enables you to accelerate time to value, deliver superior one-on-one experiences and produce measurable results... fast. Emarsys is the platform of choice for more than 1,500 customers around the world. Join thousands of leading brands who trust Emarsys to deliver the predictable, profitable outcomes that their businesses demand and the highly personalized omnichannel experiences that their customers deserve. For more information, visit www.emarsys.com
ContactPigeon
contactpigeon.com
ContactPigeon is an award-winning omnichannel marketing automation platform that gives a solution to every retailer’s problem: How to send the right message, at the right time, with the right content to each visitor. It enables one-person-shops and enterprise retailers alike to benefit from the use of a Big Data platform, in order to easily create data-driven Automations and Personalized Campaigns that react to customer/visitor behaviors and catalog changes in seconds. That's why ContactPigeon helps customers by addressing three major goals towards growing their sales: • Enriched customer insights: Collecting customer behavior data and building an enriched unified view of customers • Improved customer engagements: Trigger automated and predictive messages at the right moment within a customer's journey for optimizing sales conversion and retention. • Multi-channel reach: Allow businesses to design engaging campaigns across a wide range of messaging channels (e.g. email, SMS, Viber, mobile, push notifications, website, Facebook, Google, postcards) within one platform.
Spendbase
spendbase.co
Spendbase is a SaaS management platform backed by Google. It’s built for IT and finance teams to control software purchases and optimize corporate usage and spending. With Spendbase, you can: ✅ Set up software Procurement process ✅ Automate SaaS management ✅ Discover suspicious shadow IT ✅ Spot licenses that aren’t used ✅ Stay ahead of contract renewals ✅ See planned vs. actual spending With all subscription data centralized and up-to-date, you’ll quickly see how to improve your return on software investments. You can maximize your savings by outsourcing vendor relationship management to our experts. We will negotiate better prices, contract terms, and perks for you at no upfront cost. You only share 25% of the savings we gain for you.
Draxlr
draxlr.com
Draxlr is a product that lets you Build dashboards and setup alerts on your SQL databases - Postgres, MySQL, MariaDB, MS SQL, PlanetScale, YugabyteDB, CockroachDB, Amazon Redshift, BigQuery, and Snowflake.
Squeaky
squeaky.ai
The privacy-first customer insights platform. Squeaky helps you grow your business, by building better digital experiences. Our all-in-one tool includes analytics, session recording, feedback and heatmaps.
Acquia
acquia.com
Acquia Marketing Cloud seamlessly integrates with any third-party system and enables easy configuration of any business criteria directly into the platform. Built to be leveraged by all teams who need access to customer data, Acquia Marketing Cloud supports the business across domains, brands, geographies, and websites. Increase marketing agility while future-proofing your business for whatever comes next. Gain flexibility to meet consumers’ changing needs while increasing inter-departmental efficiencies.
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